I was very satisfied with my nail tech.he did an amazing job..
I love the way Julie is always willing to accomdate any style I want to do on my nails. I really enjoy our conversations. And Lucy does a great job with my pedicure. Very professional establishment. 🌸
I went here for a long time with Julie and Lucy. They are professional technicians. I highly recommend for u guys come here 👍🏼👍🏼
Today was my first time trying chase nails.Inviting & Clean environment I felt safe during these times! Julie did my mani / pedi & she did an amazing job, satisfied customer I will definitely be back in another two weeks .
I visit this shop every now and again and every time I go back, I wonder why I stay away so long. My feet felt brand new when I was done and I was grateful.
I wanted gel nails and the gentleman at the front said yes i can do your nails. He handed me some colors and then proceeded to tell me that he has to drill down the polish then soak the nails. Then i decided on a color 2 sec later he said they dont have that color, choose from this palate. I asked if he could find me something close to the other one i choose. I told him my nails were thin and i didnt want to much drilling. So he said ok, good bye !and asked me to leave. Macho guy. Really. Disappointed. Men should avoid to be in this service industry dealing with women. If you dont understand your market find a new job.
I visited for the first time today and did my gel manicure, deluxe spa pedicure, and waxed my eyebrows with Nina. She was knowledgeable and very nice. We didnt speak much to each other because she was so focused on making sure she was doing a good job. Im very meticulous about my nails and my hair and my teeth, so overall she did a great job. 2 of my nails didnt turn out smooth but its okay. The ambience of the place was big and inviting. The pedicure chairs are very uncomfortable, for me. They need pillows. I would go back to see Nina again because she is very focused when she works and I like that. I hope this review helps. I spent $70 For a gel manicure, deluxe pedi, and eyebrow wax.**UPDATE** 5/12/18...Just saw Nina at Chase Nails and I left a very HAPPY customer! This is my 4th time coming here and she always deliver great service😊
I wish there was a zero star botton, they did not take the previous nails out properly then she was rushing and then the nails start falling off efter a few days I’m in so much pain. I will never go back or recommend them to anybody that I know.SMH.......
Just got my nails done Just got my nails done Everything was neat orderly. As soon as I walked out I started getting compliments. I am very happy
Very Nice place!! 💕
Good results and fast in Manicure & Pedicure
My nail tech was Angel and she was so great. My experience was very pleasant from being greeted at the front door to drying my nails. I went in for a mani & pedi. Very spacious and clean atmosphere, friendly. Angel was very gentle and timely. She didn’t rush or abuse my grown out cuticles. I called an hour ahead of time to make an appointment. It was not very busy when I arrived around 2pm during the week. Though I wouldnt mind waiting. Prices extremely reasonable. Next time I need to pamper myself Im coming back.
I recently moved to Coconut Creek and visited Chase Nails. Cindy did an excellent pedicure and focused on my ingrown nails as requested. Julie did my dip full set, she was quick and did great making them look thin and natural. I highly recommend this place if you are looking for cleanliness, attention to detail, and efficient service!
Angel did an amazing job on my nails, I’m extremely impressed with the outcome. She took her time, while offering me pleasant conversation! She is now my new nail tech moving forward, Chase Nails is blessed to have such a talented nail tech.
Fair prices.Clean.Friendly service
Although they got me in right away, my pedicure wasnt good and the technical didnt change the towel as she took the dead skin off my heels she put my foot back down on the same towel and she didnt put a harding coat on my nails
They never take there time, always in a rush for the next customer..they never follow the steps that was taught in Nail Tech Class... everyone has there own Rythm...the state needs to make sure there doing what they supposed to do...like sterilizing the tools before using it on another customer spraying it doesnt work using the same scrubber on Tom, Dick and Harry dont work.... People get Fungus from places like this. ..I did never had Fungus in my Life until going to places like this and when you ask them whats that on your feet everyone start speaking a language I never heard in my life.... I dont think they know what they saying themselves.
Ive been going here on and off for about 2 years now. It seems like theyve switched over to different management and employees very often. With the constant change theres been a major decrease in care. Every time Ive had a pedicure done it is always rushed and not done properly. On several occasions Ive gone home with excess skin and nails not clipped properly. I recently had my eyebrows waxed and I clearly stated several times before that I only wanted them cleaned up and not arched. Well... I left very happy and with partial eyebrow missing. The lady that did them was saying they were like that before and I clearly knew that wasnt true. Needless to say, I wont be returning. Ill go somewhere else and spend that extra for proper care.
I went there because my original nail place was booked for the day, and I really wanted to get my nails done ( now I see why they have so much availability) I usually get overlays over my real nails. The lady did my nails on Saturday and by Monday the acrylic started chipping off along with the polish, I’ve NEVER had this happened before, and I was over charged for it! didn’t go back and asked them to fix it, due to my busy schedule. It was a lesson learned and I’m never going back there ever again,... now it’s only day 4 and the acrylics are just chipping off like cheap nail polish 😣
I came in today referred by a person I met at the mall, I loved her nails so much! She referred me to see Don, he was so professional and best of all really listened to what exactly I wanted. My nails look amazing, his attention detail was like none other! Im extremely picky and he delivered 100%, I would recommend this place to anyone
I’ve been having my nails done here by the technician Lucy. She is lovely, professional, eager to please. I am very satisfied every time I come here.
I have been coming to Chase Nails for a few years now and I always go with John. Hes great, takes his time and doesnt nip me like others have before. I recommend to book an appointment with him if you come.
Ive been going to this salon for years even with them changing owners only got better. Friendly staff, clean, fair prices.
I LOVED THIS PLACE USED NINA WHO IS GREAT BUT I MAKE APPOINTMENTS AND SHE IS NOT THERE AND HAPPENED 4 TIMES AND ENOUGH IS ENOUGH. MY TIME IS IMPORTANT TOO, JUST CALL THEN BUT NEVER A PHONE CALL AND NEVER A SORRY.SHAME ON THEM AND SHE IS OWNER, LOST A CUSTOMER
I got two Fungus from this place!!!!! I go somewhere else all the time and I went to this particular place one day because I was in the neighborhood (July) I saw my nail lifting two weeks later. I took the polish off!!! I had a huge fungus on each big toe. The right one was much smaller the left toe was huge! I had to get the whole nail removed!!
ANGLE IS THE BEST, VERY FRIENDLY AND NICE AND DID AMAZING JOB.
Good service. Crystal is my girl.
I have been going to Lucy for several months. She is quick, professional, and sweet as can be. If you go, ask for Lucy.
I had the pleasure of getting my Nails and Feet done by Angel and i must say my experience with her awesome she’s very sweet and the Customer Service was amazing I’ll definitely be back
Lovely experience! Don introduce me to organic dipping polish to give my nails a break from gel powder. Loved the way they came out! Appreciate the genuine concern for my nails! Thanks Don!
I got a manicure and pedicure there on today. I wasnt to happy with my nails, but the manager Don requested that he would do them over for me. I was so happy by the way Don does great work. I left very happy and I will go back!!
If the Staff is nice I am totally 💯 sold out.
I recently went to Chase nails and they were EXCELLENT! The salon is very clean and organized, and the employees were very nice and welcoming. It was also very convenient because they are having a 20% Off summer deal!!
I love this place! They always do a professional job, and I receive tons of compliments from people. Julie does an excellent job with nextgen nails!
I wish I could give more than 5 stars. My nails have never looked so good. Ive found a new nail salon and I am ecstatic!
Hello All,Only if there was a 1/2 of star........Firstly I would like to say that I went here two times and out of the two times service was not worth paying for. My nail tech was very rude, burnt my cuticles and damaged my natural nails. The polish should have been gel, but I am sure it look and felt like regular nail polish just the top coat is gel.Secondly my son used their toilet and because of their poor plumbing causing the normal flush not to go down, my son was given instructions by a nail tech to uses his hands to clean out toilet paper from toilet bowl. My husband got involved we took our son to doctor hoping he does not get any sickness from the toilet bowl. Their stands are very low and nasty. I not saying every nail shop employees are like them. I see them putting fabric softer on the so called spa towels for pedicure and then in the steamer.Lastly the owner or manager seems to be nice once it comes to paying for the crappy service his techs provides.....yes its a service I am paying for. I told him he would not see me again. There are too many nail salons providing way better service. Please dont go and pay to get mistreated or over changed for very poor service.Poor nail salon service Coconut Creek.CHASE NAILS COCONUT CREEK PLAZA
I’m beyond upset with this place. I was sitting for about 1hour waiting around for someone to do my nails the first guy inserted my nails into acetona left and I was waiting around for about 20 min. until I asked someone who would take care of me next since this guy left so another girl move me to another chair and told me to keep my nail inside the acetona after 30min I started to remove the acrylic myself with a towel and people after me was getting their nails done first so after waiting for about 1:30 I got up and left and the owner still charged me $10 I don’t know for what but I guess for use her chair and acetona for 1:30 hour. What get me upset about places like this is that they get all the people that walk in even if they don’t have enough employees to assist everyone.Don’t recommend this place at all.
The best nail salon! I only get my nails done here.They are always great! People have always been nice. I like the atmosphere and the way they do my mani/pedi.Thanks Salon.
Came in today and I’m am beyond impressed by the amazing job Don did. He was very professional and made sure I was satisfied and to top it off his hand massage was sooo good !!! THANK YOU DON!
Amazing service! Great people and the owners are amazing people! Always going to bring my girlfriend here and friends and family!!Thanks Chase Nails.
Ive been going to Chase Nails for about a year now and I havent been disappointed with the result of my nails once. Love the people there, theyre all so sweet! I would definitely recommend!
Sunday April 22 was my first time going to this nail salon with my mother. I was greeted, and the atmosphere was pleasant. I asked for a pedicure, eyebrow wax, and lip wax ; which was done well. I noticed after I left my eyebrows were burning, and the next day I had scabs. I called the owner to express my concerns, and received no sympathy. I went back in to the salon when the condition of my eyebrows worsen, and was treated rudely, and extremely unprofessional! I would NEVER do business with them in the future.
I like this place, clean modern nice guys, I love the people there BUT MY FAVORITE GUY IS ANDY!! We have so much fun together, and he does A GREAT JOB. ASK FoR him you wont be disappointed
Cons:Your nails will look old in two days.Over priced for the service.Pros:Customer service is ok.Not busy as usual nail salons.In conclusion, this is a good salon if you need something last minute and have the money to spend. I would recommend Julie, nice lady. But everyone else is a no for me. I don’t believe i will be returning to this nail salon.
I absolutely love Chase Nails. The service there is always excellent, and the people there are so nice. Nina is always amazing!!
First time in 20 yrs that my own nail ripped of because of there negligence. They never took off the original acrylic glue before they dipped my nails. Worst experience ever!!
Love chase nails.... my entire family comes here including my 5 year old neice... atmosphere, service, and prices are excellent!! I highly recommend...
I’m only giving them 1 star because I can’t give them zero. They are rude and they don’t know how to do nails. I don’t understand why they are still open!! I got my nails done on Saturday and by Sunday they looked horrible. On Monday I only had 4 nails with polish on them, I used gel nail polish. They started lifting and peeling. Every time I told the guy what I wanted he didn’t do it! When I went back to get a refund they told me No and said they’ll do it over again, I said No thank you I just want my money and the lady told me No we don’t do refunds and they have nothing like that on their walk or receipts.
Such a horrible job! I spend two hours doing a dip in fill that completely ruin my day ! The guy who did my nails I’m sure is not license yet and probably have done 2 people before me! Ruin the shape of the nails, all nails are uneven, the power is all bumper and all mess up ! Please do not go to this place ever!
I took my best friend there for a pedicure her tech was mr. T he was very RUDE VERY ROUGH worst pedicure ever he didnt massage her legs or put lotion on them pinched her while cutting her cuticles . He was in such a hurry didnt put 2 coats of polish or a clear coat. He doesnt belong in the business.
Do not go to this place to get your nails done. I read the bad reviews and still took my chances and I absolutely regret it. The guy doing my nails was extremely rough and almost broke my finger with how hard he was bending it. He burnt my skin multiple times with the machine and my nails are uneven and crooked. Save yourself the pain and trouble and take your business elsewhere.Update: one week after getting my nails done from this salon the gel polish is coming off. I don’t even think they use gel polish just the top coat is gel
Great Experience! My nail tech Tom was quick professional and did my nail exactly the way I wanted them. Will be going back for a fill in a few weeks.
If your going to get acrylics, request any of the girls because the guy is very rude, he almost broke my fingers, he puts them on crooked, right when i got home one of them broke while i was doing nothing, he burnt my cuticles, and it was just a very painful experience overall. other than that’s it’s a nice place.
Tech was nice and friendly. Nails looked good. Gel could cover more of the nail, but overall I am happy.
I have no idea why others have bad experiences. The place is nice and clean. Joy is nice and friendly. She did a wonferful job on my acrylic nails. Come and see it for yourself.
Nice manicure. Fast, efficient.
I have been coming here for several years and have never had a better experience in a salon. Andy is my nail tech and is friendly and expert at his craft. The salon is clean at all times and the people are wa and welcoming.
Fast and Pleasant experience. Great Massage Chair too
Love my Nail Tech Andy. He always does an amazing job on my feet and nails. Great atmosphere, with reasonable prices, and customer friendly staff
My pedicure was good this place is a bit pricey compared to what I normally pay in NY the service was ehhh ..
HAD A WONDERFUL TIME AT CHASE NAILS HAVE THE BEST FULL SET POINTY NAILS DIPPED NAILS YALL HAVE TO GO TO DON HES SO AMAZING AT WHAT HE DOES
I highly recommend chase nails everyone is pleasant,polite,and professional 😍😘
Amazing service. Very respectful staff here at Chase nails. The mani pedi was fantastic!
We had 5 people getting different services done, they accommodated us very well. They took great care of us and were super friendly and did a great job!
I loved how patience and understanding Andy was when it came to perfectly executing the style and design of my nails. This is my first time coming and I will surely be returning again soon.
Needs more relaxed feelings and better nail people.
I have been going there since they opened. Very sanitary place. Sandy and Lynn are excellent techs.
Awesome place, very clean and friendly. Everyone is amazing especially sandy ☺️
Sandy is my favorite! I go for pedicures regularly. Always clean and very nice
Great place super fast and ploite Ill be back!
Had my nails and feet done by John-he did a great job
I walked in on a Tuesday afternoon no one absolutely no one was busy everyone was on their phones and as soon as i walked in i was asked what i wanted. I asked a for a pedicure and they kept talking to each other when one man told one lady i guess so start me up and she signaled another woman and that woman signaled her back then the lady that had to do my pedicure seemed angry. After that she asked me what color? I told her a few times French gel then she hurried to say is 45 like ok it can be 100 and i said is ok is ok then she went on to tell one of the otyet men to tell me again as if though i didnt understand her and he came over and said you want gel because its 45 ok like i can afford 45 and then some. So rude so unprofessional. If they dont want to work then why do they even show up plain and simple. I would not recommend this place at all. They seem completely bothered like wth youre here to work and i acquire your services and im here to spend my money.
Good service but some people here kinda rush & end up not painting the WHOLE nail
My experiences are always GREAT will not give them up
I was there on Saturday and your nail tech gave me a bad infection on my toe. She was cutting an ingrown and was very rough causing me to bleed on both sides of my left big toe and now I have a bad infection. Terrible experience
This place is an absolute joke! I got my nails filled on a Saturday. By Monday, one was broken, another one was chipped, and another one was cracked. When I went back to the salon, Don told me they would not fix it and did not seem to care about the poor quality of work. This place will never get another dime from me. Absolutely pathetic and disappointing.
If you have kids don’t bring them with you. When you bring your kids you are ignored and when they finally say something to you it’s, “do you have somewhere to put the kids?” I will never go back there again! Terrible place!!!!!
I have put a lot a thought into whether or not I should write this review and I have decided to because Id hate for someone else to have an experience similar to mines. I have been to this salon several times for different services. Their pedicures have always been great because they use a gel scrub & then hot towels before applying polish. There used to be a woman who worked there and did eye brows but it would appear she has quit. The last time I visited, I asked for nails & eye brows- then owner said sure and seated me with a tech. Midway through my nails, someone walked in and asked for eye brows and the owner told her to come back the following day. I was concerned because I was told both services would be available for me ( and I needed to make sure I looked my nest for an interview the following morning) so I asked him if the eye brown tech is gone for the day. He winked and said maybe with a creepy smile.... the gentleman who did my nails took me to the eyebrow room and said he would be the one to them and the original eyebrow tech had quit. He also mentioned it had been years since he last did eyebrows. Major red flags in my head as I did not want to be his project. I would have declined, but then I noticed the owner was speaking to a mentally challenged woman (and by speaking I mean mocking). I was absolutely disgusted by his behavior. The tech assured me he knew what he was doing. The wax was barely warm and my eyebrows looked the same once he was completed and when I asked why he hadnt use tweezers or the small scizzors to trim the top, his english suddenly prohibited him from communicating. I still paid full price because I was too scared to speak with the owner after seeing how he mocked the challenged woman. This was my absolute worse experience in a salon. This location is convenient but I refuse to support a company that treats people the way they do. I advise you do the same.
I went in for a pedicure and was also planning on doing a full set of nexgen. I paid additionally for an exfoliating styled pedicure. It was rushed through as well as the tech did not seem like he knew what he was doing, or what went with what honestly. It was slow when i went in. The good parts were the leg massage that was decently done, but when it got to my feet he missed spots on my feet that were left rough, and basically rubbed my foot up and down really fast with no massage what so ever on my feet. When another person sat next to me, my pedicure was getting rushed more because he had others to attend to. He forgot the lotion that was supposed to go on my legs before the exfoliation, as well as cut my toes when I asked for them to be filed because they had already been cut very short and did not need to be cut. I was really disappointed. I didnt trust them to not rush through the nexgen so I told them i did not want to do nexgen and just pay for my pedicure in which the gentleman got an attitude and asked me why when someone was ready. I didnt feel that comfortable saying that the pedicure was not a good one and rushed. I would not go back here. The place is under new management but it does need to be touched up on the inside, it looks very plain and dull. :( sad experience.
I love chase nails every time i go there there very accommodating.
The staff is disrespectful, rude and definitely not worth anybody’s time
Horrible customer service! Nail tech was yelling at me and told me I have a problem with my eyes when I asked her to fix bubbles on my nails.
Last 3 times had issues. Burnt cuticles, no ac and charged me for something i didnt ask for even after I told her that is not what I asked for . Bye bye
The place is nice, beautiful and clean, the staff does beautiful work at reasonable prices
These people are horrible. The nail tech Terri (looks like a caucasian female, only one who works there) who did my full set the first day was very light on the acrylic, i gave the benefit of the doubt that they would last til my fill...... BAD CHOICE! Within 2 days my pinky nail broke clean off where its glued, i walk in to have it fix and they charged me, i say nothing. Then another 2 days later my middle finger nail breaks (from pulling a chair on wheels closer to me at work) so im here today and they say its my fault... so they want to charge me again!!!!! Then they tell Nail Tech Terri to fix it and she says i need to come back in 30/45 minute.... so long story short I WILL NEVER COME BACK EVER AGAIN!!!!! Customer Service is BEYOND HORRIBLE! #STAYAWAY
DO NOT BOTHER TRYING. By far the worst place I have been in. Not only they do not deliver a quality service, they refuse to satisfy an unhappy customer.First and last time I ever go there and I will make sure no one that I personally know goes there. I gave them the chance to make it up to me, and all I got was excuses.
Love it i go every two weeks the only place ill take not only my grandmother but my great grandma as well
This was the WORST experience I have ever had!!! They started doing my nails and the nail polish was old and they kept adding something to it so my nails were looking awful. I told them to take it off because it was terrible, they said I had to pay anyways. Then they closed the door and had someone yelling at me to pay, so I called 911. Police involved said they could never keep me against my will. It was TERRIBLE!!!!! The worst experience I have ever had.
I love come here and Andy is the best
They were really nice and patient :D
Just went to use a gift certificate that I got early last year as a gift. The owner would not honor it because he said it wasnt theirs because their new gift certificate book is now yellow. This is the last time i go there along with my friends and family. BAD business
Nice nail shop
Come get your nails done and get a free hand massage by Don!!
Overpriced..felt rushed. Also very loud .
Very unprofessional on the phone, they only say hello and do not like to provide information👎sad because they are very close by
Always a great experience
Mix emotions about this place.
Really bad attitude one of the guy who works there want to do gel pedicure just to charge more what to do what he wants instead of what the client ask rude rude rude guy