As a busy mom I love Tandem Tire! I have been using them for twelve years now. They’re reliable, professional, courteous, & helpful as they take great care of my van! They have a comfortable waiting room and even a small kids area. They always take time to listen to me and explain everything well. They helped me pick out great tires based on my needs and I love the free tire rotation and repairs package that comes with buying tires from them. I won’t buy my tires anywhere else because I appreciate the value and extras they include here to keep my van running smoothly!
About 3 1/2 years ago I went to Tandem tire Co and purchased tires for my boat trailer. They said Power King Trailer tires were their best, with a full warranty. Last week I blew a tire, Mary called they said the tires were under full warranty, I took the tire to the man my wife talked to and all was good. Then the Manager took over, He said I have to look at the tire, he said it looked like a nail blew the tire, Hard to believe whatever. He said we dont have the tire in stock I can order a new one great,,, he never said it was not under warranty or it will cost me to replace it. I went to Tandem today Friday the manager puts the tire in my truck and said did you get your paper work, I said do-I-need-it, yes,,, we go in the store he said I owe $90 for the tire, installed on wheel and they forgot to balance it, I said for what; he says the tire is not warranted,,, What? you did not say that to me,,, we get in to a debate, he is not budging. When I went there on Tuesday he treated me like an uneducated low class person. That does not bother men, older people are treated like that all the time, I got home today with the new tire and it is not the same brand of tire, you would think he would have given it to me for cost, not good business ethics and I feal I have been cheated,
I’ve been going to Tandem for a year now. Always get friendly service. Today had my car in for an oil change and asked if they could get the stripped screws out of my license plate so I could put the new one on. When my car was done they had my new license plate on with the sticker.
Yesterday, Monday, I went to leave my parents house and head back to Wisconsin but my car wouldnt start. I tried charging the battery but that still didnt work. I called Tandem and spoke with Terry and told him that I was to start teaching summer school on Tuesday, and that I really needed to get back. Terry went above and beyond by driving to my parents house to see if he could get it started. After several attempts he said that the starter was bad. He called a towing company to come get my car and bring it down to Tandem. Since it was the end of the workday, he said that even though they were super busy he would get me in Tuesday and get my car fixed so that I could be on my way. Though I could go on about my experience with Terry and Tandem, the bottom line is that I was very impressed by the customer service given and am appreciative of the effort put forward to get my car fixed at the last second. This was a job well done and the cost was very reasonable, actually, lower than what I was thinking it would be. I highly recommend and would trust Tandem Tire for any service you may need.
The tire being replaced was a load range G 14 ply tire. The equipment used to remove the tire was not heavy duty enough to dismount it. The employees resorted to using pry bars which are inherently dangerous. I have 2 suggestions 1) provide the correct equipment to reduce the risk of an employee injury. 2) require employees to wear gloves to keep from injuring their hands. Metal shards from the rim did draw blood from one employee. I did admire the efforts by the employees to complete the job. They did not ever give up.
Candice a great job of taking my info and getting the vehicle serviced very quickly, great place and great service
Tandem has always done a good job for us. Everything is done in a timely manner and communication is great.Nothing is done without an okay and price quoted leaves no surprises.Employees are knowledgeable helpful and extremely courteous.
The personnel at Tandem Tire were very accommodating when scheduling my exhaust repair and tire rotation and balancing. They were friendly and well prepared to do the work. The work was completed ahead of the estimated time and all of my requests were performed as requested. I definitely recommend Tandem Tire for tire repairs, replacement, and automotive work.
Ive been taking all my vehicles to Tandem Tire for many years. Ive seen faces come and go but the service has always been excellent and I know I can always trust them. They have a new manager Mike who has been an excellent replacement to Morrie who was also great! I look forward to many more years of great service from them!!
I was looking for a performance tire and couldnt find what I wanted. They were helpful and followed through with finding a good alternate. Good crew.
Terry at Tandem Tire in Clinton Iowa was very knowledgeable,professional, and helpful. We had opened a warranty claim through Michelin for tires on my wife’s vehicle. Michelin honored their 60,000 mile warranty on the tires and paid for 50% of the cost of new tires to be installed. Of course I did not want the same make and model of tires to be put back on, so they were replaced with BF GOODRICH Advantage Control tires.Great customer care and professional place to get vehicle worked on.
Tandem always does a great job with my vehicles. I have been a customer for over 10 years. I have taken several of our vehicles to them. They are very flexible with my schedule and accommodate my every need. I have never had any negative issues with dealing with Tandem Tires. I would recommend them to anyone looking for work on their own vehicles.
Quick, efficient, and friendly shop. Felt comfortable talking with both Salesmen behind the counter. Provided ample information for my service needs and quote was very reasonable. Services were quick and seemingly perfect. Shop dudes(mechanics) seemed efficient and friendly as well. Will return.
Mike is the best! They take the time to explain your issues and get you the best value for what you need done. I will be using Tandem for all my automotive needs!
We’ve used Tandem for many years, fast friendly thorough service. Appreciate them keeping our vehicles safely on the road!
We use Tandem for all our auto needs. They are reliable and courteous. Have never felt like they were pushing services or items on to us. We trust their recommendations.
Was satisfied with the service, very friendly and helpfull will go back to them. the only thing i was dissatisfied with was the final cost of the tires they were higher then I was quoted when I ordered them.
Great service! Looked at everything I asked and gave me honest answers. Tandem did not try to sell me things I didnt need. Very inexpensive!!! I even questioned my bill$ because I thought it was TOO LOW!! TANDEM TIRE & AUTO SERVICE ....YOU GUYS ARE AMAZING!!!! THANK YOU!!
The employees are very nice and friendly, the service is excellent 👌. Will definitely be utilizing their services in the future 😀.
I’ve used Tandem Tire for many years which is a testament to many years of good service. The new manager Mike, has seamlessly stepped in to continue this tradition of quality service! Mike and his team are friendly, helpful and competent.
Theyre under new management, and Ill be honest - they dont have all of the kinks ironed out yet. What they do have figured out, however, is honesty and respect. The new manager is a hard-working and upright man. He wont let you throw your money away.Give them a shot. Youll be glad you did!
I got told i needed new tires and that should fix one of the problems i had and that absolutely did not fix anything. Now i just spent the money i needed to fix my transmission. Not happy
Courteous service, kept informed good people l e to do business with, good job.
The two gentlemen manning the front desk were very personable and knowledgeable’!! Great job guys!!
Always there when I need them for a quick oil chanege or other car needs! Fair prices and knowledgeable about my car. Thanks for their dedication...
I have been going here for years and will never go anywhere else. Great honest service and fantastic prices. I recommend them to everyone I know. They do my oil, brakes, tires and even more serious work. Great friendly employees too.
They are amazing and so friendly! This was my second time dealing with them and they are always honest and so professional. They go above and beyond for their customers.Example:My car broke down 2 blocks from them and when I called they sent two guys tow my car into the shop, told me what was wrong with it same day. They Fixed it within a few day and it was way cheaper than I expected! I love this place! They have my business as long as I live here! Thanks
My oldest daughter had her brakes done here last July with the previous management. Started having a issue with them a few weeks ago. Must say I was very pleased with the new management and how they stepped up and honored the previous work done..Got her car in asp and fixed the problem for no charge...For all you dads out there honesty and reliability are huge for the people that take care of our girls...I highly recommend them and will take all my business there from now on...If for no other reason the piece of mind alone is worth it...
Had tire that was low 2 days in row, was camping for the week, so look for tire service and found Tandem. Although it was close to lunch time they got my truck in and fixed tire, in & out within about 1/2 hour. They were very pleasant and helpful. I had my dog with me and they let him hang out inside with me.
Tandem Tire was so easy to work with and they helped pick the right tire for my car. They ordered the tires I wanted and I had them put on the next week. I would recommend them to anyone needing tires and alignments. The entire staff is very friendly and knowledgeable.
They were really busy the day I dropped off a tire to be repaired and they were also short handed that day but started over to take care of my needs. Excellent place to go. Thanks for everything.
I recently had a tire issue just a couple of hours before needing to drive 3 hours away. I needed help right away. The staff at Tandem worked me into the schedule and fixed my tire and got me on the road on time! I appreciated their effort to serve me in my time of need. Excellent service; great staff!
Excellent customer service! Mike was great to get this stranded girls car in to be evaluated, ordered the parts and was able to get me back on the road first thing the next morning! Very thankful for Mike and his team!Would highly recommend Tandem Tire to friends, family & stranger!
Customer service is very good. Actual service is also very timely, professional and good. No complaints and plenty of compliments.
Mike and Terry were VERY helpful! Thank you for the speedy service! I will be back!
I have had very good experiences with Tandem Tire. Oil changes (all done on time) and will look for the best prices / and speed for finding parts for you.
Well I told the the size of my tire 3 times over the phone. Had my fiancé drop off wheel with old tire on it and they still gave me a tire that was the wrong size. Now everytime I turn left the tire rubs the inner wheel well. If u do tires you should be able to at least read the old tire size and match it correctly. I work 12 hr shifts 6 days a week and have no time to go back, which I explained to him before he even ordered the tire. I feel like I got taken honestly. Even Walmart can order the correct size tire...
Helped me get my year one 17s mounted and balanced and charged me lass than was quoted because the manager didnt think my wheels counted as low profile. Great service and Ill be back next time.
Called late morning in a Friday for a screw in my tire and the guys Terry and Mike were able to fit me in before the holiday weekend and got me on my way. KUDOS
They have always been friendly and courteous, they work hard to get your vehicle fixed and back to you as quickly as possible.
Great service,awesome employees.💪🏾🤙🏾👌🏾💯
The staff is always friendly and very efficient great prices and my sales person Mike was honest and up front with me about what did and did not need to be done.
Honest place. Great service
Mike and his staff gave me solid tire recommendations. They provide superior service at a fair price.
Great Service at a Great Price! Mike was Awesome! Thank you and I will return soon. All smiles 😊
Great service i stopped in with a blown tire and they had me back on the road in no time
Great service, knowledgeable staff. Even during a busy time they were able to take care of a small tire issue I was having. Awesome staff!
Tandem staff were friendly and professional. Promptly texted me and kept me up-to-date as to when the tow truck would arrive. Got my van with a flat tire towed to their establishment, and fixed the same afternoon. They even stayed after closing time to finish the job, knowing that I was from out of town, so that I wouldn’t have to return the next morning. I would recommend them to anyone.
Best place to buy tires and when you do get the road hazards with them its paid off for us. Their service is excellent
Great repair shop, Mike and Terry are always willing to go over the top to get the job done. Highly recommended
Tandem tires not only gave us a great deal on fantastic tires; they actually picked me up when my car was ready! Customer service at its best. ❤🚗
It is a busy place but everyone is friendly and professional. I like how they talk to me about the care of my car kind of like a doctor talks about your health. They give you a timeline and stick to it.
Had a problem with the new struts on my van (Manufacturer defect) and they resolved the issue no problem whatsoever.
Friendly, fast, car ready as promised (Mike has a sense of humor...loved it!) All around great experience...definitely recommend!!!
First class the best service we were kept fully in the loop on everything thanks to Mike will definitely recommend to everyone
Tandem did their absolute best for me! Greatly appreciate their service and thoughtfulness.
I have been extremely satisfied with Tandem Tires Auto Services.. The people there are friendly, knowledgeable, and always go the extra mile to help you. The prices are also reasonable. Five Star without a doubt. 😉
Excellent work fair prices and super friendly service
Very friendly staff got a tire fixed and a sensor put in my tire got it done in less than an hour
Quality service! They walked me through everything they found and explained everything to me! Great experience!
Very reasonable and very reliable tire shop. They always make time for us and do a thorough job.
Maury and his crew always take care of me and my vehicle. They do everything possible to fix and or maintain my truck(00 ZR2) in the time frame specified and at 99.99% of the estimated costs. Its is always done with a smile. I would happily recommend not only a great product(Goodyear tires) but also a crew that knows how to get things taken care of the right way. Thanx guys!
Excellent customer service used road hazard on tire with no hassle.
Friendly staff. Reasonable prices. Never had a problem after any service done here.
Very pleasant mike and hush are very helpful and great service 🤗👍
Very prompt and professional service.
Fast, Friendly, Affordable!!! Amazing Team Automechanics! Greeted with a Smile, Automechanic handed me my keys, cnfired my car was locked! Just great service all around!! They quote prices and give you options to save money. THANKYOU TANDEM TIRE!
Fast serviceNice peopleVery thorough
Service was fast and efficient. I highly recommend Tandem
This will be my third time going to Tandems and I can definitely say this is the only place I take my car to get checked out now . The service is great ! They work with you tremendously on any concerns questions . They can always tell you an exact price range up front . My favorite thing about Tandems is there customer satisfaction. They always tell me what theyll be doing to my car if there are any complications they never hesitate to call and make sure im aware and NEVER did anything to my car without asking for my ok. Overall if youve been looking for a much faster and comfortable reliable service GO TO TANDEMS !!!! They Will make sure your concerns and your car is taken care of.
Great experience- installed my wiper blades in the rain! Thanks
Service is slow took me 4 hours to get one tire
Reasonably priced tire repair.
When you say 11 they should wait 30 minutes you should do it then
Always good honest service everytime.....and when it comes to vehicles honesty is everything.
I went there two weeks ago to get a price on tires. I was quoted a price. They had the tires in stock. But I need Saturday service and they don’t offer it anymore because of COVID-19. I bought the tires cheaper at another dealer the very next day and got them installed (yes it was a Saturday). Today unfortunately I picked up a nail in one of the tires. I went to Tandem to get it fixed. They advertise “emergency tire repair”. They were booked solid for the day with oil changes. I thought that they were supposed to be a tire shop. I didn’t see the jiffy lube sign out front. Never again.
Tandem fixed my leaky tire at very short notice on a Friday afternoon, and in a very quick manner!!The facility is very clean, and staff members I encountered were friendly and knowledgeable.
Always great service! Very friendly!
We have always been happy with the service at Tandem Tire! And we appreciate the comfortable waiting area while we wait.:)
Needed a tire for my F350 that I ruined. It was ordered an installed the next day. Friendly place and prices are in line with everyone else.
Always a positive experience.
Always helpful, friendly and reasonable!
Great people and great service, my grandfather and I have been coming here for years and have always been well taken care of by the staff!
Fast courtious service on time appointment
Excellent Service Highly Recommended!!
Great service as always.
Friendly helpful staff!
Had a great experience here. Highly recommend!!!
I had a broken rim and was out of town. These guys helped me out and got me back on the road within 3 hours. Even on Black Friday! I give 10 stars for service and hospitality!
Tandem Tire & Auto Service is amazing! Always great service with a smile. We go there for all of our automotive needs and always receive fair pricing, timely service, and they do great work! Maurie is always so friendly and provides wonderful customer service! He has helped us out in a pinch many times.
Very friendly and fast service
11/10 there was a dog :))
Great customer service!
Fast good job
My tire pressure indicator light came on. I called Tandem where I purchased my tires with the extended warranty. They fit me in next day, checked & rotated my tires.My tires were over inflated plus I had a sensor go bad..The young man at the counter came out with me & showed me the sticker on the door panels that gave the pressure for my tires ...
Very good experience. Staff is wonderful
Always helpful and accommodating.
They do a great job there!
Squeezed me in to fix my tire after I picked up a nail.