Big Ten Tires in Clinton MS is amazing. The technicians, office staff and anyone else I came in contact with were friendly, courteous, polite and nice.The facility was clean, organized, neat and tidy.I dropped my car of this morning to get 4 new tires before they opened; I did not fill out the information completely and when I called after 7:30 they were so polite and assured me that all was fine. And they had already started on my car. By 9:30 the car was done.Amazing group of workers!! And I recommend you give those fellows a chance. I will use them again in the future.
Helpful getting the right tires. Quick service. Good price.
Kelly & his team get the job done!Easy appointment scheduling, very clean & organized facility, friendly, efficient front desk and great techs.My F250 Super Duty drives straight & without any vibration- best it’s driven since I bought it.
Was able to get in just as they opened. Terrell provided great customer service up front as usual, while the machanic that worked on my car was very friendly (always speaks when he comes around) and we had a good laugh about my car issue. Friendly place, looks out for your best interests.
The Whole Staff made me feel like I was part of the Business. I did not have to wait Two hours for what I needed to be done. Love my Visit.
Everyone there always kind and courteous will Absolutely recommend you alls business Im so pleased with you all to work Theres a worker named Terrell Bracey he gives very outstanding Customer service !!
Terrell was the most helpful and courteous person, he helped me not only get a new tire but when I was having an attack of Vertigo he helped me so much. He checked on me several times, got me water and made sure I was okay. There are not many people that would do that for just a customer. He is awesome!!
Had an issue with my tire and called about 35 mins before they closed, hoping they could help me since they wouldn’t be reopening until Monday morning. I came in and they had it fixed within 20 mins! Great service and prices!!
Glad they have a Clinton location. Great place to do business. Friendly staff and fast service.
Super friendly staff. Mr. Nelson was exceptional. Price seemed fair. Quick and easy process. No complaints. 10 out of 5 stars.
They were friendly, helpful, and quick. Prices were fair and the waiting area was nice and clean! I’ll definitely be using them for future car services.
Great prices. The customer service is outstanding!
It was the first time I have ever used Big 10 Tire. The service was fast and curteous
Went in for an alignment. Got there 30 minutes after opening and didnt have to wait long at all. Mr. Terrell Bracey was very nice and hospitable and he got me in and out. Guys did an excellent job on my car.
Service was quick! Everyone there was really professional and kind.
Very nice people who had me in and out quicker than I thought! Great tires and great service! Very pleased!
Im glad to have a Big 10 in my neighborhood. I use them for all my automotive needs. You can depend on them for quality service, reasonable prices, and knowledgeable staff.
Customer service from Terry Bracey very PROFESSIONAL, notlegable about BIG 10 SERVICES . But the (ASE) AUTOMOTIVE SERVICES EXCELLENT ARE BIG 10 TIRES BETTER FOR THEIR CUSTOMERS .SO AS CUSTOMERS ALL I AM ASKING IS FOR YOUR ASE TO BE MORE PROACTIVE .THANK YOU.
This was my 2nd time using Big 10. The service was exceptional both times. I am definitely returning for my auto needs.
I am from out of town visiting my sick mom has the old story goes but it is the truth. I picked up a piece of metal in my right rear tire. I called Big 10 Tires and the gentleman that answered the phone said please come on down will take care of you.I walked in and the Service Writer took my information and 30 minutes later I was leaving. I was very very satisfied. Great staff
Thanks for good service and solving my tire problem.
Couldnt ask for better service across the board. Front desk to tech.
I got my brakes and rotors replaced. The job was completed quickly, and my car is much happier! Ill definitely be back for future vehicle work.
Friendly service with clean facilities. With a free tire rotation. Could not ask for more!
Last Friday was my first time going to Big 10 Tire in Clinton, MS and it will not be my last. The employer (guy) that checked me in told me it would be a hour wait maybe. As I was getting checked in, I asked would it take more than a hour because I really have somewhere to be. He told me maybe a good hour. When I tell you he meet my desire to get out before a hour without evening telling me that’s what he was trying to do! After they were finish with my oil change, he told me that he didn’t want to give me any false hope! I really appreciate him for that!!! Keep up the good work, Big 10!!!
Excellent prices. Making appointments helped us tremendously. Staff was very courteous. Helpful if invoices were more detailed, that is, rather than $30 it should be broken down into tire balancing, rotation of tires, etc. For customers future reference it would help if Invoice stated which tire was replaced with a new tire.
Outstanding service, it did not take all day. I was told it would take about twenty minutes to fix my car, it took about twenty minutes. Great job,
I had to get my tires repaired and aired up. I called in advance Mr. Terrell was extremely nice over the phone and very concerned about me being safe with low tires. But once I entered the store in Clinton I was told by Miss Kirsten that she was unaware of how to handle my service because I was using my warranty she would let Mr.Terrell help me since he’s the one that’s good at that. I patiently waited for him to come to the desk and yet again he was pleasantly nice. I was there for close to three hours. As I often do I observe the customer service of the workers not saying that she is but Miss Kirsten was extra pleasant to the white males that entered the store she even walk to their car as they pulled in the parking lot to talk with them as they enter the store she was extremely long winded and nice to them as for the others her service was not as great. Overall I was pleased with the work on my vehicle and the customer service of Mr. Terrell but as for keratin I was not pleased with her costume service.
You guys @ Big 10 Clinton are awesome! We noticed a nail in the car tire around 2pm and spoke with Terrell, he immediately ordered the tire, had it delivered before 3pm. I arrive for service @ 3:30pm and was back on the road a few minutes after 4pm. Thanks to Terrell and Kristen for your outstanding customer service!!! The BMW dealership cannot compete with your service!!!
Excellent service!! Knowledgeable employees. Completely satisfied!!
Rather expensive. Wanted $20 to put my tire on a rim and balance it.
As always great service!
Great service every time I walk in. Very professional and timely. Willing to answer all questions and help however they can. Looking to buy new tires. Shout out to Terrell for taking the time to talk with me and show me different tires.
Prior to arriving I phoned to make sure my tire with a nail could be repaired. The employee was knowledgeable and inviting. Upon arrival I was greeted warmly and promptly. My information was taken and I proceeded to the very modern and clean waiting room complete with large screen tv, coffee, and vending machine. After a short wait of approximately 15 minutes I was finished. Checkout was friendly and efficient and price was competitive. I then made my way to my car which was waiting right outside the door. I could not have asked for nor received better service. I am from out of town but was visiting relatives. If I ever have another tire problem, I hope to have it in Clinton MS near Big 10!!
Real good service and friendly staff.
They were quick and I was out of there in a short time. Friendly and courteous.
Kristie, Terrell and Andre provided an outstanding service. I would highly recommend this business. They went above and beyond to provide the quality service. Look no further, this is the place for your car needs. Thank you Big 10!
I was greeted when arrived 15 minutes earlier with a smile. The service was great and fast. This was my first time because I have been getting my oil changed somewhere else for 19 years. But Im completely satisfied. I will be bringing my other car before the week is out to get the oil changed in it.
First time using Big 10 Clinton and it was great.. I was greeted as soon as I walked in.. The attendant was very nice and helpful..My experience with Big 10 Madison on Saturday 6/27 was not good, thats what lead me to go to the one in clinton. I had an appointment scheduled for 8am. I got there at 8:01am. I walked in, wasnt greeted at all. There was a female and male attendant at the counter, no one said a word. The female attendant was rumbling through papers, talking to others, walked in the back came back out proceeded to get on the phone. When she finished her call she then said be with you shortly. She then began to talk to coworkers again. Finally, she asked how could I help you. I told her I had appointment at 8am. She asked what was I getting done. I gave her details, she then told me well it will be a 3 to 4 hours before we can get to your truck. You see all these keys up here, they have to finish from yesterday and the ones before you. I asked, so there is really no point an booking an appointment. She relayed not really.. I informed her to have a nice day and walked out..1st bad experience.. Ill just stick with the one in Jackson & clinton..
It’s a clean and nice environment with a friendly staff that provides great customer service.
Big 10 Tire Pro always does a great job with my car. All the employees are professional. Thankful they are in Clinton!
Everything was great from staff to time it took to perform work on my Jeep. I would definitely return to this store next time I need anything done. Great job!!
Big 10’s new location in Clinton, MS is awesome! Great service and great customer service at a fantastic price! I highly Recommend Them!
This is the 2nd time I’ve been and just like the 1st time they were friendly and expedient! They were honest about my car problems and called like they said they would before starting any work! Also, my car was ready in a very timely matter! Definitely will use them again and thanks for taking care of my vehicle’s needs.
I think I can speak for the entire city of Clinton when I say we are all excited to have Big 10 in our town. I went in to ask about the services they offer and to check the new place out. The young lady up front was so extra sweet and helpful, she explained everything to me so I could understand it which is a BIG PLUS for us ladies. Very trustworthy ! I will be doing taking all of my cars to big 10 now.
I came in to get my oil changed and to get my tires checked out. Terrell was very nice and patient when explaining to me what was going on with my tires. I got 2 tires today and will return to get 2 more. He was very friendly and polite.
They did a good job, changing my cars oil, and they showed me a few things that will need attention in the near future. The only thing that bothered me, was that their staff were not wearing masks.
Great customer service!!
Very friendly & clean environment. Even though there were 4 people ahead of me the wait time was very reasonable. I will definitely use their service again.
Absolutely amazing!! The best and only people I will let work on my car!!
Great service in and out very quick. Talk to Kaitlyn at the desk! Very professional and nice!
Good, friendly customer service. Good prices for great quality and fast service and clean facility. Won’t try to trick you out of your money like other places in town. Would definitely recommend 👍
Super great and friendly staff and plenty ofSeating and no problem Social distancing . They seem to really put their customers first .
Everyone in there is always so helpful! Not my first time going but I will continue to come here!
Seth was very courteous and respectful..Price for what I had done was fair..
Very nice staff. I went early in the morning and they opened the store 30 minutes early to let me drop off my car before I went to work. Very highly recommended.
Great service. Excellent prices. Convenient hours. CLEAN FACILITY. Friendly staff. I am a repeat customer.
Friendly staff and a clean location. Oil change and a free tire rotation for $25 is a good deal. Thanks!
I am very pleased with Big 10 Tires in Clinton, Ms. The service is fast and the staff are ALWAYS friendly, not to mention its 4 minutes away from my home, so its very convenient. I truly reccomend using their services.
Great customer service from ALL employees!! They were very helpful, especially Kirstie Arnold at the front desk. Highly recommend
Awesome car services. Recommend for your car services
Fast and friendly service. Very easy to work with
I was extremely pleased with the professionalism and can do attitude I experienced when dropping my personal vehicle off for service that I had been putting off! You can tell theses guys go the extra mile! I appreciate the work and would recommend this Company to anyone!
The team did a good job getting my car serviced - and sooner than was estimated! The facility looks brand new - very clean! I’ll be back.
The customer service was great an the lady there was very understanding of what I was saying, and they say car talk is guy talk!
Friendly, clean waiting room, knowledgeable, and courteous.Replacement part running like a dream.
It was great, the tire had to be ordered but when I came in the next day they quickly put the new one on. They also put the spare back where it was supposed to go. Great service!
Went in for a tire rotation and Kirstie was courteous, professional and quick. I’d highly recommend Big 10.
Great service! Very friendly and knowledgeable, took no time at all for a full set of tires. Looking forward to doing business again (hopefully not too soon hehe)
The folks at Big 10 looked at my tire quickly and gave me an honest assessment of its condition. I am likely to return in the future when I have tire issues.
Great service, quick, good deals.
I love that they are close, they did a excellent job
I have concerns and complaints. I had an oil change and air filter replaced. Today was the first day I had a chance to take a look at the work. Thats when I Noticed that the cabin air filter section where the clip snaps to hold it close is broken in the same area on both air filter cabin boxes. Also the plastic retaining clips of the plastic cover cover the radiator were never put back in.
Very clean and employees are very nice and helpful!
The 2 employees I dealt with were very well spoken and knowledgeable about tires. I will definitely be back for more tires
Just spoke with a Mr. Kelly about what happened to me and unlike some managers out there this man was very nice and considerate and said he would make things right........ To God I give the Glory.
The sale person (Terrell) was very patient and kind of the attendance of trying to find out the problem I was having with my tires and fixing the problem, I appreciate his follow up call to check on how everything was working out. I would go back for my next service.
The service was excellent. I was in and out and the employees had good customer service. Thank you Big 10 Tires!!!
Clean facility, techs were nice and the girl up front was very professional and sweet!
Staff was friendly and got my car in and out without any problem.Little high on the price and hard for me to see how $ 89.00 end up being $ 150.But had to do what I had to do!
Great service and great people. Thanks for you time
The service was AWESOME I will most definitely be a regular customer.
Big 10 is an awesome place to get your oil changed and tries rotated.they are very professional, and the the environment is clean and very comfortable. I will continue to use their services.
Always helpful and prompt. I have always had a good experience.
Oil change and tire rotation $28..tall need to come on down and visit..nice new shop and friendly people !
The lady at the front desk has helped me with three of my family’s cars (my Silverado, my sis’ Elantra, & my cousin’s Camary) and she is the best person to talk to! The service was quick and helpful as well!
Excellent customer service and good prices!
Took my car to get an oil change tire rotation and windshield wipers on July 9 2021 around 2pm at the Clinton location. Paid for the services, drove home to find out my oil was at 60percent. So I paid for services that was never done. Clinton location was closed on Saturday so wasn’t able to takemy car back up there. I’m very upset, because i was lied to and I have to miss work Monday to take car back up there. Will not go back to this location after this.
Well, upon my second visit to this shop, my experience was radically different. The price has gone up and to add insult to injury, change was stolen from my vehicle. Now a few quarters is not a big deal, but its the principle. I cant say if I will return to this business again.
Quality and timely service. Great customer service.
Very fast and inexpensive! The staff were friendly and helpful!
UNPROFESSIONAL DO NOT COME HERE. Came to get a oil change and one of the mechanics came inside using LOUD curse words in front of everyone at the store telling the front clerk not to take any more cars in. There were children and many other customers present and heard everything he said. VERY VULGAR. I will NOT BE BACK!
Have had great service and a freindly staff thanks for moving to Clinton
Efficient and professional service performed while obtaining an oil change
Great service fast. I highly recommend them.
Good service and willing to work with u!!
Very quick and the girl at the front was very friendly!
Knowledgeable and friendly service. Clean and organized shop area
Great place and great customer service thanks kelly.
It was a pleasant experience