user
Natural Nails LLC
717 Babbitt Rd, Cleveland, OH 44123, United States
Appearance
Natural Nails LLC

Comments
De
Review №1

Natural Nails has been my go-to nail salon for almost 5 years. Excellent service, extremely clean, and very professional. Unfortunately my mother & I stopped going due to the pandemic. Now that I’ve returned back to an office setting, I intend on scheduling an appointment immediately! Thank you T & Tammy for always going above & beyond to provide outstanding service for your customers.-Dena

Sy
Review №2

Very clean! Very quiet! Friendly, professional and fast! They don’t break the bank and they move very efficiently! Very very pleased with my services from this shop! I drive 45 just to have my nails done here. Treated very well every time I go!

Pr
Review №3

It was very clean and by appt which i like because that means no wait. Service was neat and professional.

iv
Review №4

Nice place great staff but after three weeks went to get them remove and they took 8 nail half off i will never go back

Th
Review №5

Hello #TinaTatumYou say you are a guest here for a long time and you do not understand us???You said you were uncomfortable with our language ??? We really want to speak your language but cannot qualify for school!! We have to go to work to make a living on your land.Every time you step foot into the nails shop, you always listen to the phone. Sometimes when you greet, you do not answer????You come here often to regular polish, If it is not dry, you have to use the phone, and you spoil it. while we have a guest to fix it for you.You are a longtime guest that you do not understand us???Thanks Google Translate!

Ki
Review №6

They next day my nail chipped. They are so rude in there too. Nobody even talks to you. Ill never go back.

Pi
Review №7

Perfect!!!they’re really friendly

Li
Review №8

Although I enjoyed the atmosphere, relaxed and clean, I am not happy with the quality of my nails. It has only been a week and a half and my nails are chipping. I got the gel polish. I am not sure what product they are using but it is not holding well for me.

Li
Review №9

Great customer service! Ann was awesome🥰

El
Review №10

I have been going to this establishment for years. The service is excellent, the staff is extremely professional, honest, flexible and friendly.They are hard workers and have a faithful following..Because of this, I have invited friends and family to join me in enjoying a service.This is a family-run business who treats clients as family.Dont wait to try them. The holiday is coming up youre looking for a little splurge and pampering.

Ta
Review №11

Great professional service 👏 👍 Nails are on point too. Thanks T🤩

Ja
Review №12

Clean, not overcrowded, and lower prices than the others.

Mo
Review №13

Great place real clean and fast

Al
Review №14

Not a good service today. I like consistency with service. If there is an issue and I let you know about it. Please do not get an attitude. And above all else, please do not lie about your service to me. Welp, I will be taking my customer loyalty and $$$ elsewhere. Have a nice nice day.

Qu
Review №15

I’ve been going to Tee for over 2 years and she has always been professional and worked in a timely fashion... I make my appointment she take me in on time and recently she did my mother nails last minute... Great clean atmosphere and service !!!

Jo
Review №16

Customer for over 10 years and have always been treated with utmost professionalism. They care about their services and always treat customers with kindness and respect and make sure they are satisfied with whatever service is done. I get many compliments on my nails and I make sure I tell them where I get them done!

C
Review №17

Been going here for over a year. They are very sweet and follow COVID measures.

Fe
Review №18

The guy was a little aggressive with my delicate toes but he did a good job with the polish

Ch
Review №19

T is a consummate professional and I am always treated like family when I am here!

Ti
Review №20

Ive gone here for years, and have never had an issue. They are like family. The owner and her husband Stacey, who keeps everything clean and sanitized, are great. Never had an issue with none of the techs, and my nails always pop!!

Qu
Review №21

Very nice and polite

Ti
Review №22

I have been going here for years but lately the owner and staff is unfriendly, she never speaks to customers unless its asking for your money! They only talk in their language its starting to feel uncomfortable!

fe
Review №23

My favorite place for nails ..clean shop

ja
Review №24

I went and got my nails done a week agoI a fill and pedicure. And a fix . Which the lady took the wrong nail off and had to replace 2 nails . I also got a GEL POLISH.. she replaced the 2 nailsWith 2 curved nails . Which the nailsIs not the same type of nail as the rest, as well as my my gel polish is completely coming off on on all of my nails, I have 2 missing nails and 1 nail is lifted. Ultimately I do NOT RECOMMEND THE SERVICES HERE . I will never go back

El
Review №25

Excellent work been coming here over 10 years.

Ch
Review №26

I recommend Bi for feet and Lisa for Nails

Al
Review №27

The staff and the technicians were great they did an awesome job on my pedicure. The managing staff was pleasant and very nice to talk with. The place is exceptionally clean and very quiet and peaceful. It was an excellent experience

Ja
Review №28

I came here twice, the woman did a fantastic job the first time. The second time he applied the gel polish terribly it was lumpy and my feet didn’t even look done. It was like he didn’t even want to do it. My gel polish started peeling and now I have a fungus on my toenail. Get serviced by the woman they’re more delicate and careful. The man just wants to get it done so you can leave, so disappointed I never had nail fungus in my life. And I paid 60$ for a pedicure now I have to pay more to get rid of this fungus

an
Review №29

Tee is great she been doing my nails for over 15 years very professional always on time very clean excellent customer service Natural Nail Rocks

Gl
Review №30

Clean friendly they do great work

Ja
Review №31

She and her family are taking precautions to keep all the areas clean and protect against the coranvirus.Thank you for sanitizing the area where everyone dries their nails.They have even hired an extra person to sanitize and control the people coming in.Pedicure felt and looks amazing.Thank you very much for taking my appointment.I look forward to seeing you all soon.Thank you for going close to cuticle.Pictures included.Amazing job.Thank you.

As
Review №32

I’ve been coming to natural nails for 15 yrs. the nail techs are always welcoming and friendly. My nails always look amazing when I leave. I’m always getting compliments and asked where I go. You can’t go wrong with getting your nails done here. When you leave you feel relaxed and fabulous

Sh
Review №33

Very good job on hands and feet

Ma
Review №34

Great service tammy is the best she gets you in and out and very professional.

Ro
Review №35

I liked Natural Nails Salon because it was pleasant service and nice atmosphere. It was clean and organized and even though, it was my 1st visit, I felt really comfortable. 🥰 I will be visiting again...

Re
Review №36

Was in and seated as soon as I walked in, I like my nails, so far, Ill see how they last. Plan to go back though.

De
Review №37

I have been going to Natural Nails since they opened years ago. The owner Thuy is very professional as well as her staff. Her shop is very clean and quaint, thats why I chose Naturals Nails. Now my Grandchildren go to her as well. Love You Thuy!

Aj
Review №38

I love the way this place does my feet. They just don’t know how to do natural nails to good.

De
Review №39

I like the private setting and the pedicures are better than l a nails for sure. I like that they specialize in natural real nails only

Sh
Review №40

Love it there..

Te
Review №41

I got there shortly before taking last cust time cut off. T took me anyway and did a great job. Going back for sure. I really enjoyed my time relaxing, time for me. Adults only a plus...

Sh
Review №42

Owner and staff are always friendly and professional! Been going there for 15 years

Jo
Review №43

A wonderful professional nail salon, very clean. I have been coming here to Thuy for 14 years and my pedicures are great. The new massage chairs are very comfortable and relaxing 😊

ga
Review №44

If I could give no stars I would. when I went into this place it was empty. The older lady had seated me, I had informed her that I did not want the regular gel polish for the simple fact that the polish CHIPS OFF. I told her I work at home depot and the color chips terribly. She nodded as if she understood me and started on doing my nails. when it came to choose a color, she told me the little nail color choices that are on the ring were all gel polish which is what I did not want. Another employee came up to me and said you said you wanted the gel polish and now you say you do not want anymore. no..I did not say that, if you were listening correctly, and I asked to look at the regular polish and the two made it seem like it was a big deal and began to speak in their own language making it obvious they were talking about me. when she painted my nails, continuing to be rude to me. the job was just terrible. the nails were too thin and the polish job was botched. I do not recommend coming here.

Ri
Review №45

Such wonderful staffs, friendly and the pedicure service was the best in town! All of their brand new pedicure units, clean and relaxing! The Manicurist has really taken time for the whole service and it absolutely worth every minutes of it!! Cant wait to bring my family in for the manicure/pedicure services!!!!! I guarantee it!😁😁😁👍🏻

La
Review №46

I have been getting my nails done here and by Thuy for years. I love her work, she does an excellent job on making my acrylic nails look natural. She is very personable we laugh joke she’s great!! The prices are extremely reasonable. Tammy is also great as well. I absolutely recommend Natural Nails.

Ah
Review №47

Great staff, clean and disinfects after every patron.

Ar
Review №48

If I could really give them no stars I would. First they need more than two people working there at really know how to do nails. When my mom and I got there’s was probably only 4 people ahead of us. That’s older lady she does not listen at all. She messed up my mom nails. Then they took another lady before me that walked in way after my mom and I got there. They have a book that people put down what they want done. Why don’t they use it. The young lady doesn’t listen either I asked for a very light pink she gives me a clear color. My mom and I will not be coming back.

Ti
Review №49

Ive went here for years. Not the most luxurious salon. But they do a phenomenal job. Their prices are fair. And they are quick!

Ra
Review №50

Me and my mom went they were Extremely rude changed my nail shape with out asking me didn’t have nothing I asked for I was getting eye rolls the whole time they did a rush job and was really impatient will never go again if I could give them no star at all I would f this place horrible horrible service.

Da
Review №51

This place is awesome. Very friendly people. They do a great job. Ive been going there for years. I highly recommend.

In
Review №52

No wait. Friendly. Reasonable prices

De
Review №53

Excellent service! Respects appointment times. Nails and feet always beautiful. Very nice people.

Xx
Review №54

Thuy and her family do my nails to perfection every time. I never have a problem with chipping or the color wearing off. They always execute the designs that I ask for. Very friendly and extremely fast.

St
Review №55

Love the foot massage

De
Review №56

Great experience especially during these times... Thank you Ann!!!

Ja
Review №57

I recommend this place! That her does my nails very good. Five stars!

Da
Review №58

My favorite nail shop to go to, been going since they opened 15 years ago. Great quality with a great price. Make sure you get shellac it make your nails last even longer.

Ka
Review №59

I love going to Natural Nails . I have been going there for over 4 years . Very friendly and there prices are just right . Make a apt and get in and out very fast . They take walk ins but u might have to wait . A lot of colors to pick from . I get the gel and it last me 4 weeks . All knew salon chairs for you feet . Hope to see you there

La
Review №60

My mom, sis and I have been going to Thuy for years, shes great at what she does, no complaints, shes highly recommended.

Ty
Review №61

Quick. Clean. Profrssional

Br
Review №62

Was not happy with the shape and look of my nails. The older lady has such a bad attitude and everytime she does my fill in, she drills so hard that she hurts my cuticle and today was the day she made me bleed. She continued the job without acknowledging she cut me and then once I told her of the pain she waved me off. I will not be attending back there, They could have better reviews if they agree to getting more nail artist with more experience in what the client wants

Aa
Review №63

As having previously bad experiences with pedicures at salons, I chose this place with a bit skepticism. The experience was very pleasant. I have very janky feet and the woman who worked on them did her magic and they look the best Ive seen in a very long time. This place will more than likely be my go to for my pedicures. 😊 Not to mention reasonably priced for pedicures as opposed to other places that charge 40 and up that are closer to me

Ma
Review №64

Workers should speak English while serving customers. It makes the client feel like there getting talked about.

ca
Review №65

I have been going to Thuy for years. Today I went for my appointment for a fill as usual She started using the nail drill on my nails and when she got to the forth finger she lost control of the drill and cut me from one end of my finger all the way to the other side. I started bleeding she didn’t try to help me, get a bandaid say sorry or anything and she still charged me full price! If you cause a injury to someone you don’t charge them! especially after I had been going to her for so long it was basically like so. I will never ever go here again they are horrible mean people they don’t care about their customers they just want your money! Go else where!

Mi
Review №66

Their gel lasts longer.

Ma
Review №67

Clean and very friendly, fast service and nails last a very long time..me and my mom love this place..

da
Review №68

Best nail tech ever been rocking with tee for over 14 years and still riding keep doing ya thang boo much love and many blessings 😘😘😘😘💪💪

Kr
Review №69

I have been getting my nails done by Thuy for a few years now and I wouldnt go anywhere else! She does a great job everytime!

be
Review №70

Tammy did a great job on my nails!!! Definitely will return😍

Cr
Review №71

Thuy has done my nails for 6 years now and I love her. I can never find anyone to do them as good as her. Just love thuy

da
Review №72

Pedicures are wonderful

te
Review №73

I like this place. Never crowded when I go. Just wish they did hand art. Im a big fan of that.

Ma
Review №74

Super friendly staff and love my nails simply beautiful

Ki
Review №75

I give this nail salon 5 stars for one reason.T. There is a nail tech here named T. Before I switched to her, another worker named Tammy did my nails. Do not let Tammy do your nails.From experience I have seen Tammy being rude to a customer once. Also, she did my nails once and she did a terrible job. Not only were my nails uneven, but she left bubbles in my acrylic and it showed through the nail polish, when I sat under the dryer for at least 15+ minutes I messed up one nail, my nail tech Tammy didnt help me, but T did.If you go here get T. She is very nice, the prices are always on point and she does her job well. If youre very specific as to how you want your nails done, you can count on T to do it perfectly.

Na
Review №76

My nails were messy and my acrylic started to pop off the first week. I gave them a shot because I seen a few good reviews. I regret coming here by far the worst nail job I’ve had.

Tr
Review №77

Family based and great acrylics. I would recommend making an appointment.

El
Review №78

Will not do kids nails and for no apparent reason..... 🤔

Mz
Review №79

They do good work But their Customer Service? Could use some working on..

Ph
Review №80

Love my gold cats eye Polish!!

Ke
Review №81

Always a great experience when I come here. Love the massage chairs.

Ro
Review №82

I love my nails DEFINITELY will be back in 2 weeks

Di
Review №83

Horrible they usually do good until they rushing i asked for square shape and it was not square it was fat the nail didnt look natural, it was bulky square shaped nails and i had to go to la nails to shape them up better.

B.
Review №84

Love going to get my nails done here with Thuy have only been going a couple months and Im always satisfied. Thanks natural nails!

Ke
Review №85

My experience was ok until I asked for her to do nail art on my 9 year old daughters fingers. She begin acting like she didnt want to do it. She said something about her fingers were too small. Her customer service was unacceptable and I will no longer spend my money there. She seemed like she had an attitude while doing my nails. I work in customer service so I know how a customer should be treated. She need to take some customer service classes. Her 16 year old son had better customer service.

Cr
Review №86

Thuy is amazing at doing my nails. Will always come back.

Da
Review №87

Requested the older lady because she is usually pretty good. Went on a Friday so they were pretty busy so she was rushing. Nails shaped uneven, gel polish uneven and sloppy. Very disappointed

An
Review №88

Thuy have been doing my nails for 11 years love them good customer service

Pa
Review №89

They are fast and they do an excellent job.

Eb
Review №90

The first time I went the polish dried very uneven. Gave them a second chance and again my polish dried very uneven and blotchy even worse than before! I dont know if their polish is old or what but they just dont know how to polish evenly.

An
Review №91

Been going here for more then 10 years now and the quality is amazing along w the service. I refuse to go anywhere else.

C
Review №92

Thuy has been doing my nails for years! Positive vibes and a great experience!!❤

Bo
Review №93

Ive been coming to natural nail for over 25 years.Nothing but good service and great people.

Fe
Review №94

I love my Thuy. My nail tech is awesome.

Ms
Review №95

Took my teenager for the first time .Good experienceBut what i would suggest is schedule an appointment you will wait intill all appointments are finished intill u are serviced.

an
Review №96

Tee youre the best!

Ka
Review №97

They is so good i love there service !

C
Review №98

Nails not even, the lady who did my nails scrapped me with the nail drill it was horrible what happened to the old employees they were better. I will not be going back

Jo
Review №99

Ive chaged nail Techs twice before coming here.. love the service

K
Review №100

Great job and fast!

Information
41 Photos
100 Comments
4.1 Rating
  • Address:717 Babbitt Rd, Cleveland, OH 44123, United States
  • Phone:+1 216-732-1168
Categories
  • Nail salon
Working hours
  • Monday:Closed
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:10am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations