Prorenter is professional and responsive. I appreciate that very much.
I have lived out of state for several years. Pro renter has taking care of my property better than expected. I have no worries about my property being properly and professionally maintained to the highest standards.
I have been with ProRenter for about five or six years now and they are absolutely fantastic!I had another property manager in the area before them and had so many problems, but have had zero with ProRenter!I have been in the military for 15 years and have heard plenty of horror stories and experienced some myself.Ive spent four years overseas, and two more in another state and have had zero issues with them.They fix problems right away, they are patient and work with me at every step of the way, no matter my situation. Renters love them as well.I have deployed twice and have had zero worries.They are flexible and work with you depending on your style of ownership. Some people like to be more hands on and others like to let their property manager handle everything. If I want to be more hands on or if Im in a situation where I need to be hands off, they accommodate.I have 100% trust and faith in them as a property management team.If I could buy more properties to have them manage I ABSOLUTELY would.The only thing I would change is having them be able to manage my other property that isnt in Utah :).Do not go with any other team, if you can. ProRenter is the best in the area hands down.I have referred other friends renting from out of the country and they have had nothing but wonderful things to say. I have been thanked multiple times just for pointing someone in their direction.If this review helps you make a good decision and choose them... Youre welcome in advance.Your life will be significantly less stressful because of it!Thank you so much for making my life so much easier!Cheers!
We have had rentals for years, and for the first time tried a property rental co. I called several places, and have found the process and availability to the owner refreshing and worry free. ProRenter has handled everything.
Had an issue with being not able to see a listing. Paul the owner of Prorenter called me immediately to resolve. Besides being so responsive, he was very professional, kind, and integral. I was super impressed with his communcation and that he cared about helping me out. Mahalo Paul!
I came to ProRenter Property Management with probably the worst situation a rental management company can inherit. Paul and his team not only accepted the situation but did it for free. I cannot/could not express my gratitude enough. ProRenter Property was very professional, timely and courteous. Working with this company has been seamless and I plan on staying with them a long time. Thanks Paul.
Holy Cow. Were a military family, and we moved from one overseas base to another overseas base. I realized I couldnt do this alone anymore... Our home, in Clearfield, was not being managed through a company until I called and spoke with Paul one day. He and his team have treated me like family on my journey...ProRenter Property Management has taken care of my house like it was their very own. They oversaw a new lease agreement with the tenant whom already lived in the house, the move-out, the work that needed to be done, and now were on to renting again. My house looks clean and new, and Im really excited to continue working with Paul to find our next renter. I was feeling so frustrated before I had someone managing my property--and Im glad it was this company.If youre wondering if you need a property manager, you do. (Trust me! There were so many details that I missed or didnt understand when I thought I could do it alone...)And if youre still wondering who to help you out, look no further than Paul and his team at ProRenter Property Management.
I love ProRenter! They listed my home. They answered all my questions and were very professional and knowledgeable. My home sold in less than a week!
We were looking for a house to rent on Rent.com. initiated a request for contact via Rent.com website. No response received.
We have been renting through Prorenter since September 2019 and have been blown away with their quick response times, professionalism and kind attitudes. Paul and Allison have both been so great and have done a wonderful job helping us feel comfortable in our home. Regardless if it is helping get approval for a microwave to be mounted or getting vendors out to our home to replace a water heater they have always been so willing to help and are great at following up with anything that has come up. We hope to renew and be long term renters where we are now but if not look forward to continue renting with this company until we buy because they have been the best company we have ever rented from! I could not recommend this management company enough especially being a Property Manager myself I am so grateful to be taken care of by this team!
We worked with Paul for 5 years- he found reliable wonderful tenants who eventually bought our property. He is passionate about his company and about making both owners and tenants happy. He’s very knowledgeable, reliable and great to work with. We will defiantly use his services if we ever need another one of our properties managed once more. We highly highly recommend his services not just for owners but to families looking to rent.
A job promotion moved us from the area, but after two years of renting from Paul and his team, we wish they would come with us. They were responsive to any questions or concerns that arose. Repairs were made quickly and without trouble. Highly recommended!
I have not been renting from this company for long, but all I can say is wow. These guys exemplify what a company should be. They are kind, responsive and helpful. When I found an apartment I liked through this company, the process of getting paperwork and lease done was completed in a matter of days. And the minor issues Ive had have been resolved quickly. Do yourself a favor and rent from ProRenter. Its been a breath of fresh air to work with them.
Paul is so incredible to work with! He is friendly, knowledgeable, and makes sure your investment is taken care of in every aspect. Call, meet with him and youll instantly see the difference. I would recommend using him as a property manager. He truly cares!
We have been with ProRenter for over a year now, and I am quite happy with their work — good communication, monthly reports and deposits on schedule, appropriate maintenance and repair. I appreciate Paul’s approach which keeps in mind both the interests of the owners and the interests of the tenants. He does good work, and he does it well.
Its been a breeze renting with these guys. I highly reccomend them!
Excellent service and advice. Paul makes sure all properties are in great shape and ready for tenants while assuring good care of the property for the owner. Dont look elsewhere. Whether you are a tenant or an owner -Go with ProRenter!
Been renting from Prorenter for about a year and have really enjoyed it. About to renew.
If you use prorenter to rent your property don’t be surprised if you are not able to get many renters, they don’t fix things on time, they will find ways to charge the renters extra money and claim it is all in the contract. Renters beware!!! They will enter the apartment and take pictures of everything you own, they don’t give you a chance to schedule visits unless you want to pay extra money, they won’t fix required safety items like stair rails, or broken appliances that can cause fires. They will do everything they can to keep your deposit. Carefully read the contracts, their interpretation of the contract and their actions do not seem to match what is legally allowed.
We have used this company for years and Paul always goes above and beyond for us, taking the stress and worry out of owning and managing our properties on our own. He is always prompt and organized. So thankful we found Paul.
Very positive experience working with Paul and team. From their marketing expertise and analysis to connecting with the right tenant, the process was seamless and quick. They operate with a high standards and ethics not normally found in the rental biz which is great for both the landlord and the tenants alike. Couldn’t be happier with these guys!
We have been very pleased with ProRenter and highly recommend it. It has both the ease of doing almost everything online while having superior personal customer service. Paul is available by text/call so it is so easy to reach him directly and quickly with any questions or concerns which has been so helpful. Our experience has been nothing but positive.
Top notch, very professional, easy to do business with. Paul made it really easy to rent. We had to move unexpectedly and he got the property listed and rented very quickly. During the course of the rental it was worry free. Even after the lease was over he was extremely helpful as we were trying to sell the property.
I have been renting homes from different companies the past few years, and this one is by far the best. Super quick response on everything from maintenance to general questions. I could not hope for a better rental company or home to rent. I highly recommend working with them.
Paul is currently my property manager and Im extremely pleased with his company. He has his processes streamlined and automated where possible making the entire renting process simple and easy to understand. He understands the market and was able to rent my home for well over my estimates and even had my house rented in 3 short days. Although I currently plan on coming back to my home after spending the next few years overseas for work, the ease of renting my home through a professional property manager has me seriously considering making my home a permanent rental property.
Paul at ProRenter has been absolutely great! As a tenant he always responded to my questions or problems and addressed them quickly. Always friendly and a pleasure to talk to. Thank you!
Working with ProRenter was a very positive experience for us. We felt the service that we received was extraordinary. Paul was very responsive and professional in every communication exchange we had. We truly felt that he had our best interests in mind and was more concerned about our success than just completing the transaction. ProRenters attention to detail through the process also helped us to avoid having a negative experience. All in all, we are very pleased with ProRenter and would gladly recommend them to anyone without hesitation.
We are extremely happy with Paul and his company as our property manager. He is very responsive and puts in 110% work to make sure everything is taken care of and easy for us. Our house has needed a lot of maintenance since Paul became our property manager and he has handled every single aspect of the repairs. I would recommend him to everyone.
Paul has managed my property for years and has been an excellent property manager. I had a bit of anxiety about becoming a landlord dealing with those problem renters. Someone suggested Paul and he’s been worth every dollar. Thanks for your fine work. Signed - Joe Rebeck.
Pro Renter Property Management is the only one to choose. Superior Service for all their clients. It is amazing to see what they do to help people and the homes they wish to rent or lease. I do construction projects for Pro Renter and it is amazing to see the amount of detail and service they offer to the homeowner.
Paul couldnt be better at what he does! He was so incredibly patient with us with finding a home to purchase as a rental home. Then the buying process was simple, and Paul was very helpful, and now the rental process is great too. He knows what hes doing and couldnt recommend him more!
As a real estate agent it is critical that I partner with a quality property management company. I have worked with Paul Watson of ProRenter for years and I do not hesitate in referring my clients to him when they have a need for property management services. Paul is professional, knowledgeable and is very responsive to his clients needs. If you are looking for a property manager I highly recommend ProRenter Property Management.
After many years with a marginal property management company, I discovered Paul and ProRenter. Paul is extremely professional and provides all the information a property owner needs. I wish I had not waited so long to fire my previous property manager. If you have investment property, do yourself a favor and talk with Paul. You will not regret it.
The name says it all! I highly recommend ProRenters If your looking to rent.
We were with ProRenter for 5 months before we decided to evict our tenants. During the extremely thorough inspection a leak was discovered in the master bathroom. Over the Christmas holidays Paul went to bat for us with our insurance company, got multiple quotes, and kept in constant contact with us and several insurance company representatives while coordinating the other upkeep and repairs on the home. From our previous property manager Paul is a breath of fresh air. He promptly returns phone calls and messages, is very thorough in his inspections, and does a great job with documentation. The only regret I have is not switching property managers years ago.
I would be lying if I said this hasnt been a tough road. A lot of the issues we ran in to were probably, honestly lack of preparation on our part. Paul willingly released us from the contract, no questions asked. We really appreciated his professionalism in the situation. Thank you.
Paul has done a great job getting our investment property rent ready and occupied. He handles any issues promptly and I trust his judgment. Would recommend ProRenter Property Management!
Our experience with ProRenter has been a delight. Paul is courteous and professional and goes above and beyond to ensure a positive experience in every aspect. Thank you ProRenter!
We rented through ProRenter for the past 19 months. Paul and his staff were extremely helpful, fair, quick tl respond, and overall an extremely positive experience. From the initial interaction to view properties until the ending of the lease, Prorenter exceeded our expectations in all areas! if moving back to Utah and needing a house to rent, ProRenter will be the first company we reach out to.
Ive been renting for the better part of a decade, so Ive dealt with my fair share of property management companies. Some have been mediocre, others good, and still others utterly incompetent, but ProRenter is far and away the very best experience Ive had.The house I rented through ProRenter had an unfortunate and costly bout of flooding, and the owners lived out of state so I braced myself for a complete SNAFU as far as repairs and logistics were concerned. I was (quite happily) mistaken, however, as Paul did everything within his power to keep me up-to-date on everything from which providers were handling the repairs, when they would reach out to me, and expected completion dates.Because of the flooding, the homeowners decided to sell the property due to the massive cost of the flood repairs. Paul was very understanding and communicative about what the owners wanted and how we could work something out with them (wed only lived in the house for around 6 months of a year lease). I was so impressed with Paul that I even recommended ProRenter to a colleague of mine who is planning to rent out their home.ProRenter consistently exceeded my expectations and made renting a treat rather than a chore, and I learned that some property management companies do actually understand what it takes to truly delight customers.
Paul is very polite, professional, and efficient. Nothing but great things to say about his business. I highly recommend working with him.
Paul takes the hassle out of property management. If you tired of the process of getting good renters in your home and the problems involved in maintaining it then you need to call Paul Watson. He has the expertise and knowledge to help you with everything necessary without the headaches.
I just had the opportunity to meet with Paul (Owner) for the first time since deciding to go with him and ProRenter as my property manner nearly 2 years ago. The length of time for actuality meeting face to face was due to me being military and stationed abroad before making the decision to manage my property with a professional property manager. While getting the oppertunity to sit down over lunch today and discus my property I confirmed that the original reason I decided to rent my property through Paul and ProRenter was spot on in that he is very personable and carying about his clients and their properties. He does not rent so many properties that he cannot manage them the way that I personally want my property managed. Over the two years since ProRenter taking over, if I ever had to call for something im talking to the owner of the company! That i like! I am happy with the screening process among other things that he uses because it lessens the chance ill have someone living in my home that wont care for it the way I would if I still lived there. I cant express how very happy with my decision to rent through Paul (ProRenter).Paul just wanted to say thank you again for taking care my familys home the way you do.Steven.
I was recommend to rent from this company and what a complete joke Paul is. I was extremely interested in renting a few different properties that were listed and Paul never returned my calls, emails, and text message within a reasonable time frame. When he did return my call he had nothing but lame excuses. Pauls attitude towards all of my questions was despicable. Im sorry that have questions regarding the properties, fees etc. Buts it your job to let me know what the fees will be. Since i was looking at the properties online (Live out of State) i wasnt able to look at the properties and had concerns. Paul was short and seemed very incompetent at his job. I finally went with a different company and I havent had any issues like i did with Paul. I will never recommend this horrible business to anyone. If i could give a zero star i would.
Excellent service!!!