We have always received great customer service, and parts in a timely manner.
They always have the parts 👍
Lol, i work here and THEY pay me Well!💓
I would like to give a shout out to Calvin in the service department. I had a very costly job done at a local dealership in my home state of New York around Christmas of 2020, and one of the parts involved with the job failed to no fault of the people who performed the repair. Although I and Calvin felt said dealership should stand behind the previous work done, they said it was not their responsibility to stand behind parts failure and in hindsight, once the dust settled I kind of agreed. I told you that so I could tell you this. Calvin said he would follow up with VOLVO corporate to see if they would pay me the cost of McMahons bill because I shouldnt have been held accountable for it. Well, months went by and I figured why bother checking with Calvin and VOLVO doesnt care about a customer with one 10 year old truck. Out of the blue I received a call from Calvin telling me that I should be expecting a check in the full amount of the repair from VOLVO. To find someone who stands behind what he says in this day and age is rare and I cant say enough about my trust not only with how Calvin stood up for the little guy, but VOLVO as well.
Had our truck for 3 days and couldnt find whats wrong with it even though we told them the problem. The computer keeps showing Injector 6 . We had to take a hotel, which was nasty for a Ramada Inn, just to find out they couldnt do nothing. Well guess what? Weve got to go back here bc our mechanic supervisor wants it done by them (to make them feel bad?) it keeps showing the same problem. That means another stay at a hotel! But it wont be the Ramada thats for sure!
Excellent parts peopleVery friendly and out going. They are very helpful
Nice knowledgeable people
THIS IS A GREAT DEALER OVERALL!!! Brought a truck from these guys and everything went phenomenal. Kind, courteous, exceptional service. Bent over backwards to give me a great deal on a truck. Grateful for the whole staff. Would recommend this dealership. 5 star!!!!!
I had posted an unflattering comment however removed it to say...Cooler heads prevail. All I really need is an apology.And I will give one.Misunderstandings Happen!
Good had what we needed
Lot of time diagnosing a broken wire. All in all went fairly smooth. I Dont look for a red carpet treatment, but Chris the Volvo wizard had it all wrapped up in 30 minutes
Nice update, clean rentals.
The folks there were friendly. I went in with what I thought was a problem, and it tuned out to be something different. Per the other reviews, these folks do a good job.
Great friendly people! Know their stuff!
This been my top repair service center for past partial decade service mgrs know their techs I landed on a tuesday got injectors n transmission u joint replacement air leak repairs . I spent the bag fosho to the tune of a hot 8 on sight my rig so quiet dragging the wagon all way to San Antonio through Mexico with out effort...if you need that gorilla back in your Mack or Volvo tractor get at em hoss. There one essential shops thats open plus they social distancing practicing is well executed. Not in dark about what it takes get you back to getting the bag.
They seem to be extremely knowledgeable, and more than that, they are really good folks. I take care of their computers and have watched their process with people. They always treat them as people and try to do their best.
Friendly, big lot
I would give 0 stars if possible. Worst staff ever. I was told 3 to 4 days to look at our truck and it has been 3-4 weeks.. I would drive the extra 100 miles just not to deal with these people.. The last trucks we had worked on there the charged us and never fixed the problem.
Repaired one of my trucks quickly but it seemed a little high on cost. But in the end great job on the clutch repair
They treat me good
Great place, friendly staff.Best techs in the area
The parts personal are great. I believe Terry runs the show, I think.
Great service and great people!
Very bad people. Treating people like animals. Especialy from other countries. Very bad very bad. I couldnt even ask them a question as a customer. Before i ask the question he trying to answer it. Very bad. Do not go there you will lose your mined. They cant even talk they dont even have high school diplomas. I have little english they think they smart. Dude lets speak my language ill proof you that the earth is square...
Not Bad at all Pretty good service. They dldnt give me a reason to complain. Very professional
I am a O/O AND I HAUL AUTOMOTIVE FOR 10years and my power steering was leaking and I Called to get a price on the part to fix the hose leaking and I talk to SERVICE WITH MELISSA AND SHE SAID THAT IS BAD RANDY BRING IT IN BY 1pm and I will get a TECH ON IT AND SHE DID SHE is a PROFESSIONAL PERSON AND TO THE POINT NOT HAVEING STEERING IS DANGEROUS And all in all I was THR at noon and the tech was very PROFESSIONAL ALL SO AND QUICK ON THE REPAIR I GIVE THEM A 10for very very very good job well done👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Nice staff, I think they are a little slow though. Dropped truck off Monday afternoon they diagnosed it Tuesday and its still not fixed.
Very professional friendly people!
Overpriced parts & services & rude staff.
Best place to purchase a Volvo
Real good customer service wow
Nice people good work
This is where I go every day to get money to pay my bills!
Great people
Very nice services.
Good
Slow /bad customer service
Get your semi here
Great service
Bad service
Vary rude
Mitsubishi canter
Rude
It is the best place where you can buy parts for your truck.The work team is very personal, both during the day and at night, they always look for a way to help you solve the problems for which you come to them.It is the best place where you can buy parts for your truck the work team is very personal as well as the day and night always look for ways to help you solve the problems by which you get to them
If you own an old Mack dont go to this place, they dont have parts for my truck there and they dont treat me well!