Quick and professional service. They give you a time block where they will show up and every time Ive had them come out, they are at the early end of the time block. They have a good package deal or you can get it once at a time with a 30 day guarantee for ease of mind. I only need them once a year though
Adam was fantastic to work with. He was very professional and answered all the questions I had regarding the chemicals he was using. He even waited for 15 mins while I was running late from work. Would recommend - thanks y’all!
Cant say enough good about Charles and his expertise. Was prompt, courteous, professional and thorough. Gave me a follow up text on HIS own time just to see if the extermination worked which it did beyond expectations!
Great people. Super nice customer service! Very knowledgeable
Had Nick come out and do a termite inspection today. He was on time and very friendly and professional. He took his time and did a very thorough job. I would definitely use him in the future and recommend to friends and family.
I’ve been using their company for about a year now and they got rid of the cockroaches I had extremely fast. The bugs have not returned. This year we suspected we had termites and we did. We are going to go with them for the treatment as well. The pricing they gave us was awesome and far lower than we expected. The people who work here have always been professional, transparent, and on time with their service and appointment making calls.
Love my bug guy. Laine, is thorough, taking the time to get the job done right. Thankful for this local business. I have been using them 2 years now and stay ANT Free..
Theyre coming on July 1st we will see. update: they did inside of house,but it was raining and said they would be back to do outside when it wasnt raining. We paid them the full $70 for a first time spray and they Informed me that it would only be a few days, 3 days went by then 5 then a week so I called and sat on hold for 20 min, but had to leave for work, so I hung up. Then 9 days still no show, then almost 2 weeks. I decided to go with another company, I got ahold of them. They only gave us half they money back. I wasnt very happy.😞
They are extremely prompt. I would recommend them to anyone.
Asked if they would call when the technician was on his way. Tried to charge $25 no show fee. For this. They did not call. Called for 6 months trying to get deal with mice and they refused to crawl under the house to look for issues. Terrible customer service. Melissa the office manager is terribly rude.
Always helpful and friendly. Prices are very reasonable.
I have rohbars pest control for years for my realestate clients for my sellers.They have always done an outstanding job including any repairs done under the house!5 stars !!!
I had a termite treatment today.The two young men who serviced my home were professional courteous and diligent.I use Robards for my normal pest control also.I do recommend Robards to my friends and neighbors also.Thanks Matt and Eric for good and friendly service !!!.
Rarely do I leave reviews but I wanted to send a shout out to Lucas! Recently some mice from the field behind our home decided to move in through our crawl space and found a pvc pipe all the way through to our attic. Lucas took the time to inspect our home thoroughly to find all the gaps and entry ways into our crawl space and explained our treatment plan going forward.He left about 30 minutes ago and the results are still to come but I couldnt help but be pleased with his timeliness and professionalism! Thanks Lucas for taking care of us, while teaching me along the way! Will follow up after the job is complete!
Every technician that comes out is friendly and helpful. They come right away when they say they will and are very affordable.
If anyone is looking for a pest control option, we went with Robards and have had nothing but a great experience with them. They are a family owned company and it shows with their knowledge and friendly attitude! Their prices definetly beat everyone else in the area too!
Honest, professional, and very reasonable. We had several quotes and Robards was not only the most reasonably priced, but they are very honest and dependable. I highly recommend them and will only use Robards.
Very Professional Highly Recommended.
Our Technician today was Michael Woodruff and he was super professional when it came to dealing with the ant infestation and wasps. We love using this company as they always have the most informative techs and do an amazing job quickly. Thank you!
Love them! Been with them for awhile. It’s a great family business and very reasonable price.
We love Robards! We like to support local.
Great prices and service!
Great service! The best part is the easy going contract with no termination fee. Every time I call the company would usually send someone over within days. Prices are also very competitive.
They came and fogged my house. The service guy, Chris Coffey, did an in depth job, paying extra attention to areas that needed it. He then spent plenty of time explaining whats being done, when to go back inside and what to expect.The front office was also very polite, and helpful as well, re-informing me of things each time I talked to her. Price is a little lower than other places, but not so much that it makes me think they would cut corners. In fact they went into much more detail than I believe others would have.Im setting up for them to do a quarterly spray.They can even take care of recluse and widows. Not everyone can.
Great company! Service calls are done in a timely manner and they will come out whenever you need them in between scheduled services
We had an ant problem after moving into our new house. Robards’ customer service was exceptional. Everyone, that I spoke to, was incredibly nice and helpful, even trying to schedule a next day appointment to get rid of the ants. Jason was on time and did a great job spraying inside and out. The quarterly service they offer is effective and very competitive in pricing. We are bug free and completely happy with the professionalism and quality service found at Robards.
Great price! Best experience! We needed to have a wood destroying organism inspection. They were on time and very friendly. The walk through was detailed and professional. I got an email confirming the visit. The report and receipt came in an email the next business day just like I was told. Wonderful experience, great price! Thank you for making this a pleasant experience!
I had this company come out to take care of rodents. This was the third pest control company to come out, the other two companies were terrible (critter and servall). The lady that answered the phone was very nice and helpful about the services they offered. I went with a one time service for $70. The technician, Lucas, showed up right on time for the appointment. To say I was impressed is an understatement. He asked all the right questions and was able to locate the entry points of the mice. He set some traps down and with in 5 days all the mice were gone. Something two other companies couldn’t do. He was very professional and knowledgeable about rodents and I told him he should open up his own company, he’s that good. I can’t praise this company enough. Thank you for the great experience!
Excellent service nice people and extraordinary prices. I am very happy with my service this far.
Great company. Nick takes care of all my crawl space work for my investments home.
Used them as preventive measure against pests and so far I have no complaints. Highly recommended
This company is great. I had a rodent and roach issue in a rental property and had this company come out and they took care of my issue. Lucas was very professional and understanding about my concerns. I highly recommend this company and if you can ask for Lucas.
Every business is gonna have good and bad reviews. I picked this conpany because this is the only company that responded to all of their reviews. That showed me that they take pride in their busines and appreciate their customers. So far so good. They were on time and very polite. He communicated with everything he was doing and even explained why. Glad i picked this company to do the job!
Very friendly and prompt! When we had an issue it was taken care of as soon as possible. Chris has been great every time he’s come out to the house and answered all questions and went above and beyond to help. Great company and employees
Charles at Robards Pest Control. He always demonstrates exceptional customer service very knowledgeable of product services, and applications. He is a great people person. I have personally requested for Charles to do my applications as well as referred him to my elderly friends and/or Neighbors. I have used Robards pest control for termite control as well as a 90-day application for maintenance. I hope and pray that his management appreciates the great representation that he demonstrates for Robards. Thank you
Best price your going to find for the service
This company is amazing. I had a mice issue from the corn being cut down behind my house. Lucas came out and was great. He was able to locate how the mice were getting in and recommended ways to fix the issue. He used some poison and got rid all of my mice with in 4 days. I cant praise this company and Lucas enough. He is well trained and was lucky I had him to come out.
Awesome service. And Honest
Love this place! Never no issues..the best of the best ✊🏿-Shy Clark
Love this company. Terry is my bug guy and he’s great. Always on time or a few minutes early. Never have any issues. Very reasonable at $35. You can’t even go to wal mart and buy chemicals that cheap. Definitely recommend this company.
They are always on time and respectful of your home.
I called this company out for a one time treatment for mice. Lucas came out was on time for our appointment. He was able to locate how they were entering and gave me different options for treatment. He also treated my outside for spiders at no additional charge. I highly recommend this company and he was so good, I signed up for their every three month plan.
Excellent service and price! Technicians are always friendly.
The owner Nick, his son Lucas, staff and family are amazing. They are very efficient, effective, detailed oriented, very professional and honest service hands down. Reasonable prices with the best products. You will be very pleased.
My husband, daughter and I are moving to Clarksville from out of state and have never had to have a termite inspection done before. We chose Robards Pest Control & Termite after doing some research online. We are extremely glad we chose this company to do the termite inspection on the house we are buying. The two ladies that work in the front office were amazing with explaining the process and what to expect from our first termite inspection. Nick did a great job with our report as it’s easy to read and understand. Thank you so much for making this an easy transition for us!
We are very happy with the service weve received from Robards!I called around to compare local companies and this one had the best pricing for the quarterly service we wanted, perks like free spot checking between service, and the same coverage as more expensive competitors.They were prompt, very thorough, and helped me identify areas of concern as I had maintenance coming later to fix cracks/holes.Additionally, customer service was fantastic! I am very happy with the service we were provided!
Very nice people and got the job done. The lady I scheduled the appointment with was super friendly and the guy who did my first treatment, Lucas, was very personable and knew what he was doing. After having issues with several small businesses in the area and them not being reliable and having terrible customer service, this company was refreshing. Definitely recommend Robards Pest Control.
Always very flexible with scheduling, and Lucas always takes special care to look out for our twins and the dog. Highly recommend!
Have been using them for years now at our office, and at my home. I was always skeptical about pest control because of the corporate level company pricing. You dont get this with Robards, because they are extremely affordable and so helpful. Lane has always been my technician, but I am sure the rest of the crew is just as great. Every time I talk to the office they are so nice and helpful. They even let me put a card on file so that I dont have to call in they can just run it after the service is done. Kudos, Robards Pest Control. We will always use you guys, and tell all of our friends!
Easy to work with. On time and flexible when needed.
I had an issue with one of their employees threatening me with rescheduling fees. However, after leaving them a message, an employee got ahold of me and I found out the guy I had been dealing with was a new employee who didnt understand how or when rescheduling fees are used. I was able to arrange to have a technician I know to come out and do my service. Also, the owner got a hold of me and assured me that it was indeed a mistake and they would be taking remedial action to prevent a repeat.
They did a grest job..great price
Best In The City and Employee Charles Austin is the Best
They come out for a fee and spray outside and inside the homes and they tell you if you continue to see pests they will come spray again and you have a 30 day window to call them. What they dont tell you is that once you call them to schedule another spray they no longer pick up the phone for you. Ive called several times to schedule the second spray and they refused to pick up. I believe they intentionally keep customers on a list and tell their receptionist to not pickup when certain numbers call so they dont have to come out and spray again .
Lucas was great very friendly and helpful and professional!!!! Definitely ⭐️⭐️⭐️⭐️⭐️
Great service from Jason! Did a fantastic job of answering my questions and got the job done quickly. Im now signed up for their quarterly service. Im very pleased that my realty company chose this company for me, because I couldnt ask for a better value or customer service.
I had this company come out and fix my crawl space. I sold my house and the inspector said standing water was an issue. My realtor recommended Nick from this company. He came out, told me what I needed and was almost 6k cheaper then competitors. His workers came out and did 4K worth of work all in one day. The work passed the home inspection with no issues and I was able to close. Only negative, the workers backed a trailer on my grass, since it was closer to the crawl, and it was a mud pit. I highly recommend this company for crawl space work.
Never had an issue, always friendly when they arrive. They get the job done at a fair price!
Excellent local business looking out for its community. Very responsive and affordable. Thanks to Joan for taking my call and to Lucas for taking care of my pest problem. You will continue to have my business. Cant recommend them enough.
I didnt end up using their service but the customer service was great, so helpful. Thank you!
We had a bug problem and i contacted the Robards, They came and took care of the problem plus they came back to make sure the job was complete, Fast clean respectful service. Their prices were spot on, we checked around and found other to be very expensive. I highly recommend them also Veteran friendly.
The office was beyond helpful. Lucas came out and serviced in a timely and professional manner.
Awesome service. We had a rocky start due to weather and then other issues. But after talking to Nick Robard he personally made my termite pretreatment right. And I will not be using anyone but them for my pest control needs.
Just moved here and they were recommended by my realtor. What a mistake!!!! Not what I expected. If I could give no stars I would. Buyer Beware!!
Great customer service. Havent had a problem with pest since
Love this company! They have fair pricing, always do a great job and treating my property, and they are courteous, prompt and very professional.
Friendly, helpful, knowledgeable. Great service with very reasonable prices
Extremely pleased with services provided. Chris and Lucas were excellent.
Theyre kind, efficient and timely.
Robards Pest Control is also Robards Home Repair Service...By any standard the most unprofessional organization I have ever come across. Buyer beware: after they quote you on a job make sure you ask to explain HOW they charge you. They seem to have a rather strange definition of labor. They will come to your home gather the information on what they need to do the job and go get supplies. This is where the ripoff begins. They traveled from my home and were gone almost 2 1/2 hours. Traveling completely to the other side of town passing 3 other hardware stores...getting caught in traffic...stopping for lunch...stopping for traffic lights...shopping at hardware store...waiting in line at the hardware store...and checking out of the hardware store...and then driving back. YOU ARE CHARGED FOR ALL THAT TIME. All that wasted time you are charged for. All that time at lunch you are charged for. Passing 3 other hardware stores you are charged for. They are complete ripoff.
Great company that does a thorough job at a very fair price.
Best in clarksville!!!!!
Great company. Highly recommend them to anyone. Got rid of all my pest at a reasonable price.
Very good services!
Been taking care of and my business for years. Great work and highly professional employees.
I had a stubborn seasonal ant problem i couldnt get rid of with store bought sprays or vinegar. (We are a very do it yourself family) But this service was worth the money customer service, he went under my crawl space I was worried they were coming from at no additional charge that other places wouldnt do. Im very happy and relieved my ant problem is gone! I would definitely recommend them.
Nick is always so nice and dependable.
Its sad that I have to call them to remind them its time to treat my house. I have done this every year for the past three years and guess what I havent heard from them at all this year. I refuse to contact them this year and if I dont hear from them soon I will be finding a new pest control company.
Not sure what chemical they use, but its either not very effective or they dont use enough of it . Ive had to have them come back to spray again because I still had bugs far too often. The people are nice, thats for sure, price is highly reasonable and they are always on time, but their chemical repellant needs some work to be more effective, imo.
Customer service was great, would recommend them to anyone
I just witnessed them going through the mailbox of my neighbors. Why would they be doing that? Im trying to get in touch with them but they are out of town right now.
Great service, friendly staff
Very friendly and fantastic staff.
Great service. Knowledgeable. Pest are gone.
Very professional and affordable
Best groomers in town
They pop up at your house they dont call 15min. before they on there way
I am a customer of Robards. I feel that they go above and beyond what is expected. Anytime that I need them between my services they come. As I read the reviews it surprises me what people said. I know not every company is not perfect. There is always that one that messes up. You cant judge a whole company for that. I am sure if you ever worked with the public you would understand what I am saying.Also the person complaining about the kid with a allergic reaction. I am commenting on that one because me personally has allergic reactions that cause me to go to the ER often. Anyone at any time can all of sudden be allergic to anything. When you are working or living around chemicals you have to be careful. Every bodies are different. My dogs and kids are ok with the spray. I always ate meat now all of sudden I am allergic to it. So what I am understanding maybe I should write a review to down the company that sells meat because I been to the er 5 times. I turned Blue after eating it. It just took a while to figure it out.So my point of this is before you give a bad review on a company please know facts and truth. I never had problems with this company.Also if you are putting a bad review for working there make sure you back it up. Sid you get fired? Did you not do your job? One day I went and paid my bill and it looked like the owner had a party for everyone. Grilling and games. Heck I dont get that with my company.
On first visit i was told i will have all pest controlled house and garden. I choose a quarterly visits so every 3 months someone came and spray my property thinks were taken care off i couldnt see any ants or spiders.. when I was quoted a full service i expected a full Pest control service so when i called up in midl term with mosquitos problem lady on the phone told me that i will be $30 extra i asked how ? i have full service with no extra cost in between sprays and she said nope and told me to take it or leave it... so i left this company with sore feelings i was cheated on and paid for something i didnt have for nearly a year... bad customer service...
Omg super great service i recommend these services for everyone
Great at catching skunk! Coffey is great
Lucas is very kind. He came back out after his team left due to some of my concerns and personally took it upon himself to put me at ease and make any corrections.
Good friend, and good honest service.
Very professional and courteous service!
Very professional, very friendly, excellent service.
ROBARDS does inside and out side work. They did an anti fugal treatment on a house for me as well as moisture proofing a basement. That went well.An out side drainage pipes and catch basins were also installed. The outside work was ok. I hope the outside drain works but that remains to be seen in the next down pour. So far I endorsed them for inside work, also a subcontracting company they use from Clarksville, TN, who does insulationnamed, HYTEC.
Such a great company nothing but great customer services!!!!
Excellent service all way on time.
Terrible experience! We had an mandatory bed bug spray treatment in my apartment due to bed bugs. I did not want treatment since I got rid of them myself with vacuum, hot steamer and peppermint oil. I was lied to that it was completely harm free and no allergic reaction can occur. Although my son experienced an terrible allergic reaction after coming back home 6 hours later, with huge rashes covering almost his whole body, eye swelling and also testicals swelling on top of having chronic asthma! This Business is handled poorly, since you have to go thru training and be aware of possible reaction customers can experience...I received no warning, paperwork or anything saying allergic reaction are possible, they only lied saying this can never happen. Come on guys these are chemicals you are messing with! Be fair and give people the right to know what can happen doing these treatments! My son Is still suffering from this and its been 2 weeks already....
I had some problems with the office staff & Mr. Lucas Robard personally called me and resolved them.Thank you Lucas for taking the time to care, call, and resolve the mistakes made by the office staff.