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Action Air
868 Kraft St, Clarksville, TN 37040, United States
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Action Air

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Iv
Review №1

Called on 15 September 2021 at 1210 hours and spoke with Kameeka. She gathered the information and then in a timely manner, I received a call from Chris who serviced the unit and followed up the next day. Great Company with high quality, good value, professional service and on-time / same-day responsiveness!

Ba
Review №2

Lance and Jeff were great. They knew I was on a time constraint and they had no problem accommodating it. They were professional and polite, as all the Techs are, This is the only company everyone should use for their HVAC needs. Highly recommended. Thanks for everything you do!!!

Br
Review №3

The tech Lance cleaned my unit better than anyone ever has. He was very thorough and inspected everything on it. I definitely will get this company to handle any HVAC problems from now on. The tech was very nice and polite. I definitely recommend this company for all your hvac needs. Professional and honest!

Da
Review №4

My air was out for a week. They quoted me a price for the wrong blower motor. When they discovered they ordered the wrong one I had to pay more for the correct motor. The tech Ben was friendly at least and my air works again...for now

Da
Review №5

Very good technician explained what the issues was and fixed a of them very satisfied

Ma
Review №6

Action Air is always Punctual and friendly. They have cleaned our unit many times and it helps us save on our electric bill. The Owner Joy Kraeske always goes above and beyond for their clients

Di
Review №7

Josh came out to see why my heater pump wasnt working, only emergency heat was on, and if thermostat was working properly. Unit was fine, but he said the thermostat was bad and he wanted to install a new one for $250, even though we told him it is less than 2 years old. I chose to take care of it myself, signed the electronic charge for $65, then got an invoice for $80. When I called about the discrepancy I was informed the higher charge is because were in KY, even though Josh told me I was being charged $65. Found out my thermostat is less than 1 year old and simply wasnt programmed properly. Will never use them again.

Br
Review №8

Wess, was our air technician. He was prompt, efficient, knowledgeable and professional from beginning to end. Wesss attitude was refreshing and comforting and that we felt that we where in good hands. Thanks action air and Wess. We highly recommend this company . Wess truly compliments the integrity of the company. Thanks again

Pe
Review №9

They was very good this Id the third time I called them and they fixed my air for different things did not try to sell me other things very good

Cu
Review №10

I have been using Action Air for the last 20 years and I always have had outstanding service. They are always fast and responsive when I have had Air conditioning problems. So when it came time to get a new HVAC system I didn’t really have to think about it. They gave me a bunch of options worked with me on the price. Then installed it on the day agreed upon. It’s very rare that you get to work with a company that treats you like family.

Sa
Review №11

Action Air has been servicing my homes dual HVAC systems since 2001! They are always courteous (on the telephone and the Reps in person). They are understanding (works with me on scheduling, payment, and are always on time and available for the dates I need). They have Comfort Specialists who come out to evaluate your desires/needs and then give you estimates for how best to meet your needs for your desired comfort level, in your home! I loved that! Gary, was very professional and compassionate during our visit. I love AA.

Am
Review №12

Our heat stopped working last night and after 3.5 hours of a technician working outside in the snow, its fixed! Thank you SO much to our Action Air technician for working diligently to fix multiple problems. We are so grateful to have working heat again!

Ma
Review №13

My a/c unit quit cooling the house a couple weeks ago. I called Monday, Aug 17 and Wes came out Tuesday, Aug 18. He was professional and punctual. My a/c unit needed a new fuse and the condensation pipe cleaned. He was quick and the payment was not expensive. The air was blowing cool before he left. I replaced the air filter as well.

Ci
Review №14

From the project estimate by Gary, to the installation by Adam & his assistant, who’s name escapes me, I apologize, this crew was top notch. Courteous, polite, professional, they bent over backwards to do the right thing. Cleaned up EVERYTHING before they left our home. Double checked air flow from ALL our AC ducts. Outstanding Teamwork !!!!

Bi
Review №15

Their service dept is 5 star. We recently had to replace our downstairs unit. The advisor was excellent, the installers not so much. Installed the wrong unit initially and when they replaced it a couple of days later, miswired it. Fortunately all these bone headed mistakes were picked up on by the advisor and now all is well and we love our new machine. 5+1/2=3 stars

Li
Review №16

Very pleased with Action Air. They arrived early within our estimated window and were extremely thorough and fixed the problem within an hour! I will use them again.

Al
Review №17

Action Air was quick to respond and service. I highly recommend them.

An
Review №18

We have dealt with action air for many years. They have taken care of our church and our home. The service is always exceptional. The owner Joy Kraeske has always been a woman of integrity who goes above and beyond for her clients

Bi
Review №19

Contacted Action Air about problems with our heat pump. Gary came out right away and gave us the bad news that the unit would have to be replaced. We have done business with Action Air for many years and did not even think about getting bids or opinions from other companies. Within hours Thomas was here to look at the system and gave us a quote with several options while still at our house. When I called Joy, company owner, her and the great staff treated us like family. On installation day Paul and David showed up early and in a few hours everything was finished and the new system was running great. Both Paul and David were very professional and it was obvious that they took pride in their work. You do not see many companies like Action Air anymore. If you need help you will not find a better company.

za
Review №20

I called Friday afternoon at 4pm and they had someone out to us within the hour. He explained everything to me and showed me what was wrong. He was very fast, professional, and made sure he cleaned up any mess in my home while working on the AC. The price was so affordable! Will definitely be using them from now on.

Ka
Review №21

Action Air, does it all! Our new install needed a little extra TLC......to the point of using a boom truck to lift and place a new HVAC unit into place!!! Weve used Action Air for more years than I care to remember.......theyre the best!

St
Review №22

My experience with action air was excellentThe two technicians was on time everyday for the install of my H Vac system. In the future if I know of anyone needing a H Vac system I will definitely recommend Action Air for the job.Thanks Steven G

Na
Review №23

We began using Action Air in 2017 after another company installed our new HVAC system incorrectly (they were hired by our home warranty company). We called in Action Air to fix all of the installation mistakes and it passed inspection right away. We continued to use Action Air to maintain our system on a regular basis. This year, Action Air installed Mitsubishi wall units in our basement after they thoroughly inspected our home and HVAC to determine why we were unable to regulate the temperature equally between the two floors and we couldnt be happier! Their staff are ALWAYS thorough, professional, personable, knowledgeable and dedicated to excellence and customer satisfaction. And, they show up ON TIME! We love working with Action Air!

Br
Review №24

My father had a unit installed by them 5 years ago. It stopped cooling on 9/4 and he called Action Air to get someone out to look at it. He was told the part had to come from the factory and it would take a week. Today, he still has no air, and has had no update from them. He called last week and was told it would be about a week ( this was 4 days after the initial call), and has called to get an update this morning with no response. My father has heart problems and cannot tolerate heat. They didnt even bring portable ACs to help cool until the part came in. I am beyond livid. Im guessing because this is a probable warranty job, they are in no rush to fool with it. Never again.

Ti
Review №25

We are a military family and do not live in Clarksville anymore. After our tenant moved out we needed to have the unit serviced and will be listing the home. Action air has gone above and beyond for us in the servicing of the unit as well as changing filters for us since we are not local. Very grateful for the amazing customer service they have provided!

K
Review №26

Provided a higher than reasonable quote for a high-end gas furnace and AC unit. Received return phone calls when I had questions. Install was amazing with almost everything I wanted. The almost was completed a few weeks later after a simple phone call, they were there the next day to fix the air intake on the gas unit. Zero charge and very professional. Thank you Luke, Ty and install guys, I am extremely happy with the respect, attentiveness, and ability to listen to the customers needs. You get what you pay for, money well spent.

An
Review №27

Great service at first. Then kinda went down hill. We had a ten year warranty for the system. It broke they recharged system and charged us for refrigerat. No problem, but coil had went bad and they would not honor warranty. Told us 700 to 900 for coil and 470 to 700 for labor. We have a friend who is a hvac technician. Called in our warranty info, had the part the next day for free and installed for 440 dollars saving us at least 1000. Mind you we had a warranty. So shouldnt have cost us anything. Oh told us should have gotten parts and labor warranty. Didnt know they were separate.

To
Review №28

The service technicians and company are very friendly and knowledgeable at their job. Very attentive to appointments. Defrost motherboard went out and replaced the very next day. Appointment was easy to get and they worked with our work schedule. Great Job!

Ca
Review №29

Do not call if you need 24 hour assistance unless you are an existing customer. Was told that this business is not taking new customers and is only willing to service existing customers. Apparently, Action Air is not in the business of making money. Thanks for letting me know that you are not the company id want to do business with.

Ni
Review №30

Wes, is a pleasure to work with, and represents his company well. The real MVP! My AC was diagnosed and repaired that day. Incredible Service.

ja
Review №31

Technician kind of rude.

al
Review №32

Professional courteous efficient.

De
Review №33

We had a Trane Unit installed about 3 years ago and weve had problems every single summer with it not cooling right. Its only 78 outside now and the AC is at 77! Its set at 73. Weve had the evaporator coils replaced several times. I think it s either a bad unit or someone did not know what they were doing when they installed it! Nobody can seem to fix this situation. Im sick of it!

Ro
Review №34

Action Air did an awesome job on one of the hottest days of the year first letting us know what was wrong and getting us a quote on a new unit and then scheduled us to have the new unit installed the very next day! Danny and his team were great and had everything up and going in no time! Thank you! Paula Bryant.

Ma
Review №35

Action Air completed our fall/winter HVAC service today. Dalton arrived a few minutes early and did a thorough job. We had the entire afternoon free to do whatever! And the price was right too! So happy!

Al
Review №36

My air unit had to be replaced and Action Air did a very good job from start to finish! I would not hesitate to do business with them again in the future. I highly recommend!

bo
Review №37

Best HVAC people in Montgomery County. They do a great job of maintaining our heat and air conditioning systems. Whenever we need a repair they are quick to get it fixed at a reasonable price. Their service techs are always polite, helpful and professional. These guys are the best.

Sh
Review №38

Great and timely service as always.

Bo
Review №39

They dont keep seasonal parts in stock, so if a part of your furnace needs replacing, prepare to wait upwards of 1 week for repairs..... in the middle of winter.

Ti
Review №40

I was satisfied with the purchase and installation of HVAC system. The character of the company was revealed in the way they handled some installation damage to a wall. It was courteously and professionally cared for. Kudos to you! Have already recommended to a neighbor.

Wa
Review №41

I just had my HVAC unit replaced by two of the nicest and professional young men. Danny and Kevin provided me with information and outstanding service in a efficient manner. They answered all of my questions without hesitation alleviating any concerns I had about installation.

mi
Review №42

Replaced an aging 4 Ton HVAC with a full featured GAS split system. Love the smart thermostat! I had a great experience from start to finish!

Je
Review №43

All of the people that worked on my air conditioner problem were kind, courteous, knowledgeable, and helpful. Gary was the first on the scene and he quickly determined my problem and told me about my options. The service/repair department quickly got back with me on how much and how long it would take for them to repair my old system. I decided to research a new system and Mike was my comfort care representative. He was so patient and kind with me explaining the different new systems to me and help me to decide what would work best for me and he didn’t say it’s 5 pm, I will get back with you tomorrow, he talked with me later in the evening about my choices. No high pressure sales from him, but what are your needs. He was even able to get a system on the truck and delivered the next day. Well above my expections. Then, he was able to get the new system on the schedule for installation the next day! Just to be clear, I decided on my system Monday at 8:30 pm and it was installed and running by 1:30 Wednesday. Wow! The installers were Danny and Kevin, and they did an outstanding job. They worked well as a team, answered all of my crazy questions, worked efficiently, cleaned up the space, and took away all of the old equipment. I enjoyed my conversation with them and when it is time to install my upstairs unit, I want the two of them to do the installation. They were very considerate about my floors, on time for the install, worked nonstop, and had great team cohesiveness. Thank you to the whole Action Air team!

Ca
Review №44

Robert Whipple was our Action Air technician, and came this past week to winterize our heating system. As requested, he also showed us an updated thermostat, and also checked out the viability of a thermostat we liked better. He took special care to make sure that our choice would interface effectively with our existing system. He even went above and beyond by agreeing to research the installation process for the thermostat we ordered, and said that we could request him when we called Action Air for the installation.After all of our prior frustrations with the numerous service professionals (across a wide array of businesses), Robert Whipple is a breath of fresh air!Many thanks to Action Air for sending such a knowledgeable and professional technician to serve our family!!

Ja
Review №45

I have no complaints. I have been using Action Air for over 10 years for all my heating and air issues. I highly recommend Action Air for all your HVAC problems. I would like to thank Adam and Dustin for the excellent job that they did on installing my new unit.

As
Review №46

Mark showed up on time and is very professional. He is knowledgeable in what he does and explains what is going on. He got everything squared away. I highly recommend asking for this particular technician (Mark). Thank you so much.

Ba
Review №47

I have been so pleased with the service I have received from Action Air. Their response has always been timely and the technicians (Wes and Gary) have been awesome. I would recommend this company to everyone.

ra
Review №48

Very professional. Installation looks clean and done right. From sales to install I have been treated courteously. Honest company.

Pe
Review №49

Called at 450 pm with AC/fan not working and repair was completed by 715 pm. Eric (technician) was very through, courteous, professional with his explanation of the issue and prompt with his work. Even took the time to verify that our unit was not on recall list. Excellent response time for being in the middle of summer!

Ja
Review №50

On the reviews tab on google press sort and select lowest rating.THANK ME LATER!!!A BAD REVIEW HURTS MORE THAN FIXING YOUR CUSTOMERS ISSUES CAUSED BY YOUR EMPLOYEES MISTAKES,I DONT GET MY MONEY BACK AND YOU LEFT ME WITH NO A/C.HERE IS YOUR REVIEW!!!

T
Review №51

Action Air Installment Technicians give professional, personable and quality service! Our Installers Mr. Hernandez and Mr Davis made the installment of our new air condition unit quick and painless. These gentlemen are very knowledgeable and thorough in their work and because of this it eased any worries of passing city codes. Rated them an overall four only because the main office promised an installment date that fell through after we had already been waiting 2 week without air!

No
Review №52

Great group of people that take care of all our HVAC needs. Friendly staff and fast service.

An
Review №53

We had a new HVAC installed today (4-24-20) The team who did the project were Nick, Ty and Adam. We couldnt have asked for more polite and consideate with the shoe coverings and the medical masks (COVID-19 time). They worked very efficently, too.

Ch
Review №54

Heat went out made a call they were on it great job

To
Review №55

Luke was quick to respond to our request for a new heating/cooling unit and got us quotes on several options the same day. The installers, Danny and Kevin, were prompt, courteous and did a great job! They cleaned everything up very well before leaving.

Au
Review №56

They were amazing they were fast professional and super polite I want to say thank you for everything thanks to them we’ll be able to rest comfortably tonight 😀🙏

Ma
Review №57

Danny and Kevin did an outstanding job. They worked fast and got my air back and running with in the hour. That’s with them replacing the entire system. Great work. Thank you Action Air.

Ab
Review №58

I really would like to tell everyone about this company it’s a bad service he cheated my boss of his money he called to complain and manager said no more service to your store. So please don’t call this company for any of your air service

Ra
Review №59

Josh with action air was great! Very professional demeanor along with prompt thorough results. He was patient with the telephone call from the home warranty company and gave them accurate and truthful information to assist in the job for my air unit.

My
Review №60

Action Air did a great job for us. Our air conditioning went out, and having 2 babies in the house it was important that we get it back up and running quickly. It was determined that it would not be cost effective to repair the old unit. They had the new unit installed and running the next day. They were courteous, neat, and friendly.Thank you, Action Air. We will be calling on you again for our cooling and heating needs.Myrna

Al
Review №61

My experience with this company was really bad the serviceman called bob came and said we had to wait to the morning to get service and I paid last week for a problem he didn’t fix so please don’t use this company they rob u out of money and don’t want to fix problem I will inform anyone so they don’t use this company 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

Mi
Review №62

Thank you Cliff for fixing my issue so quickly and professionally on the same day I called in with my problem! I have had endless issues dealing directly with the installer of my system (Dawson and Dawson). I will never call them again and only call Action Air. Thank you so much!

Ja
Review №63

Action Air has always been reputable, on time, and seem very honest. I have gone to other individuals/companies a couple times, and always end up having to have Action Air come out anyway. If you want the work done right the first time just call Action Air!

Ch
Review №64

1. They sold a unit to my seller and did not tell them to let the home buyer register. They told him it would be okay as long as they didnt try to switch it over to us as the buyers and we had to have it serviced twice a year to maintain the warranty. In actuality it voided the extended warranty when I bought the house a month later. The manufacturer warranty is for 5 years. Extended is for 10.2. Technicians bang on my unit every time they came out. One week after biannual maintenance I had a $400+ charge because a bent part not covered by warranty-see #1.3. $500 for a second part (which apparently never breaks) 5 months later not covered by the manufacturer and not able to get locally.4. When I called to ask about the warranty, why it wasnt being covered and why they didnt find and fix these problems when they inspected the unit, they apologized for the bad information we were given back in 2013 and offered a payment plan. My concerns about the banging werent addressed. I obviously dont know enough about this work to tell them how it should be done.Called someone else: fixed it the next day for $50. It was sourced locally and the part was covered by the manufacturer.

St
Review №65

Used Action Air to purchase a new heating/air conditioning unit and have it installed. Huge mistake. Days before their arrival, I asked if I needed to pour a larger concrete pad to place the unit on. Was told the new unit was the exact same size. I also requested they just set the old unit to the side as we wanted to keep it for spare parts for our neighbors (they had the exact same model). The installers came during the day while I was at work - boy, was I disappointed when I got home. The old unit was gone. In order to install the new unit, which turned out to be larger than the old one, the Action Air folks had extended the concrete pad by setting cinder blocks next to it and filling them with white pea gravel. It looked horrible - even from the street. They also tore the yard up with their trucks. Bad. In addition, they removed my programmable thermostat and installed a cheap digital non-programmable. Seriously? I called to complain. They did fix the pad by pouring concrete, but opted to dump the white pea gravel in the drainage ditch in my front yard. Nice. They brought back my $100 + thermostat, and proceeded to gouge the wall while switching it out. Never touched the huge tire ruts in the yard. And my old unit? It was returned, but I guess when they removed it, they just rolled it off the pad. It was crushed in on all four sides. Our contract also stated they would service the unit twice a year for five years. They never did. But if you call them to ask about it, they will tell you they already did it - dates and times and everything. Lies.Overall, I have never been so disappointed in a purchase or service and do not recommend them, regardless of other reviews on this page.

J.
Review №66

Our furnace went out on a Friday night and Action Air was out first thing Monday morning servicing our unit. They got us running and their tech was courteous and knowledgeable. I recommend Action Air!!

Fa
Review №67

I was on my way home from work when my husband called to tell me the AC was not working. I called a few other places first to see what a service call would be, one place was going to charge me 2x as much just come out and look at it, not to mention it was not going to be until 9 pm. The other place told me that they close in 20 minutes and there wouldnt be a tech available until Saturday. I called Action Air, they explained to me the service fee and what I would be responsible for as far as payment. They also told me that they would send a tech as soon as possible before 9 pm. Not 10 minutes later Gary called and said he was on his way. He diagnosed the problem, explained what would be covered under warranty and what wouldnt be so we knew what the cost would be. He explained step by step what he was fixing and was super courteous. I was thrilled with the service and the cost was very comparable to others in town. Especially when you consider the fact it was a last minute service call. I highly recommend Action Air!

Ch
Review №68

These guys did an amazing job on my new install!! The team answered all my questions and completed the job in roughly 2 1/2 hours😊. I wont use any other service for my heating and cooling needs!! Thank you Action Air!!

Sh
Review №69

The salesman, Mike, was very knowledgeable and explained everything clearly. I was very satisfied with the service personnel. They did a great job on the installation and kept everything very clean. I would definitely recommend them to anyone.

Sa
Review №70

Danny and Kevin were extremely friendly + professional.Got the job done quickly which is a plus!Highly recommendDont hesitate to call!

th
Review №71

Came out at the time promised found issues we didnt even know about and repaired them quickly. Very professional

Ba
Review №72

They did an outstanding job! They worked efficiently and professionally and they cleaned up (inside and out). When they left, you couldnt tell theyd been there. Kudos to Cliff, Shawn and Bill!! I proudly have their sign posted in my front yard!

Wa
Review №73

Action Air in Clarksville,TN sent Wesley Hill out to do our Spring check up on our new air conditioning unit. Wesley was on time and very courteous. It was the first time that our unit has been checked since it was installed. Wesley did a very thorough inspection of the system and made sure that everything was right with it before he was done. If you need a new unit or an existing unit repaired, call Action Air. They are the BEST!

Je
Review №74

I was recommended to Action Air by a local friend who used them consistently. I cant thank her enough for the recommendation. They have been able to help us out whenever we are in a last minute dilemma over heating or AC, and they are always kind and efficient. Whenever they can help us at a low cost, they do! I highly recommend during quarterly maintenance to maintain the condition of your unit, and save yourself on a service call! I recommend them to everyone who asks.

An
Review №75

Action air is the very best in HVAC. We at Gods sanctuary church have been using them for years and they are always prompt and courteous.

Mi
Review №76

Action Air doesnt try to sell you a unit. They give you what you want. Competitive pricing without the headache. Pricing isnt like going to a dealership. They also gave a two year labor warranty. The process took over a month to finalize the deal and the price never change. Adam and Chris came out, replaced my unit without an issue. They answered all my questions and explained that someone has to come out and inspect the unit at a later time. Overall it was a good experience, and Im glad I chose a local company.

Ka
Review №77

Chris was very nice. Called b4 he arrived and was on time. Thanks Action Air.

Ma
Review №78

Action Air replaced our old split heat pump unit with a new package. We had them run new duct work through the crawl space to replace the old ducts in the ceiling. The employees worked efficiently, were friendly and completed the job without a hitch. Luke was very transparent and kept us in the loop at all times: He answered every question we had and left us with a great system. Overall Action Air offers outstanding service and I would not hesitate to use them again or recommend them to anyone.

Jo
Review №79

The workers were courteous and efficient. I’m enjoying being cool on these hot days. Thank you!

We
Review №80

Action Air has been great. We contacted them about a new HVAC system after 2 weeks without air. They came on time with Cliff Brewer selling the system and the installation team Danny and Kevin were great. I went down the street to a neighbors house and could still see Danny and Kevin hard at work even without me present. Its great when you do not have to watch adults do what they have been trained to do and can trust Danny and Kevin to do what they know is right. Good work ethic.

So
Review №81

Robert was a gem! My carpets look amazing and smell so fresh after the deodorizer. We have used this company before and will continue to use them in the future!

Ch
Review №82

My husband did a bit of research on split systems and as with our 20 year old Rheem system we decided on another one. Action Air offered the best deal, A+ rated on BBB website. The people he worked with were great. The Techs craftsmanship and attention to detail was excellent according to my husband, a retired maintenance and repair technical inspector. We will call them in future.

St
Review №83

Guys, I would like to thank Danny and Kevin on the outstanding job that they did installing our new Mitsubishi mini split in the sunroom. They arrived when scheduled, did a good job of pulling out the old LG unit and the new installation is much cleaner than the old unit. They were very nice and cleaned up the worksite before they left. They even vacuumed the carpet. Great job! S.Brooks

Na
Review №84

Called with my issue and was resolved in the same day. Will definitely use with any future problems.

Ch
Review №85

Best Heating and Air company around . They have a Team of service techs that can work on any unit and get it done right and fast the first time out. and are very affordable . and if you need to replace your old unit. They have the best equipment and the prices are amazing . they take pride in there work so you will not have a sloppy install . and very nice people people no hiding cost. And the owner Ms joy is like no other . i would never call anyone else but the professionals . you can rest easy when these guys are on the . case.

g
Review №86

Just made an appointment for service to my units. Action Air is a great company,trained experts &great customer service. Starting from your phone call& following through any work recommended for your units.

Wi
Review №87

Action Air is the only company Ive used for my HVAC needs, going back to 2007. Even purchased a unit from them some years ago. But its the integrity and professionalism of their techs that keeps me from calling anyone else. Chris Wilson, one of those techs, is just finishing up on site and he has helped me keep an older unit running, which is of great importance to me with the rising costs of everything today. Much appreciated Chris and tks again to Action Air!!

Je
Review №88

I have been using them for several years. They are friendly and honest. Despite having an old HVAC they continue to tell me everything is in good working order. As a contrast I had another company come for a service 7 years ago that suggested I spend $800 in repairs on parts that are still working today.I had another instance where my AC went out the day after Action Air did the spring service. I called them and they had a technician at my house in less than an hour at no charge to correct the problem. Highly recommended!

Sh
Review №89

If you need a HVAC vendor you must use Action Air. I work in property management and finding a dependable, reasonable priced, educated, HVAC vendor that can handle my work load is very difficult. Action Air is that vendor for me, they take care of all the properties we manage in a timely manner and our tenants always tell me how nice and professional the techs are. The office staff is amazing and when ever I need anything crazy or help understanding an issue, they are there to educate and help me. Thank you Action Air for being awesome to work with!

Ma
Review №90

After having continuous issues with our last unit, my husband and I decided to buy a new one. Action Air has the most professional employees Ive dealt with. Danny and Kevin were a great install team. They answered any questions that I had. Kevin took the time to make sure I knew how to use the thermostat that was newly installed. They were both very friendly and, as I mentioned, professional. Tye, the manager, also stopped by to make sure everything was installed properly and the air flow was where it needed to be. With all of our past issues, Im so relieved we found a company that we can rely on for all of our HVAC needs.

Sh
Review №91

Action Air has been servicing our HVAC equipment for 38 years. Their service people are always punctual, knowledgeable and courteous. No matter what time of day or night we might need them, they always respond in a very timely manner and get the repair done. Even when our very old AC finally gave up on a very hot summer day, they were able to have a new unit installed and ready to go in just two days time. We highly recommend their company to anyone who asks.

An
Review №92

Action Air has done work for us on multiple occasions at our home and our business. They are always on time and courteous. The work is always done well and reasonably priced. We will always use and recommend them.

Ka
Review №93

Action Air installed a new unit for us. The quote received from them was cheaper than the other two companies. We always have our unit serviced every 6 months. They are always prompt, friendly and they seem very knowledgable about their services. I would recommend them to anyone.

Dh
Review №94

U guys cheated my brother from his money and gave him bad service I will not recommend this company and I myself won’t use it cause they rob u of your money and don’t want to fix problem👎

Ki
Review №95

Dont use them if you can help it. Absolutely horrible customer service and a pompous owner who is obviously doing so well she can blatantly disrespect customers who have spent thousands of dollars on a new HVAC unit with her company. Absolutely wonderful experience of purchase and installation of a new unit that was ruined. I will never use them again.

Ke
Review №96

We have used Action Air twice and both times the technicians have been wonderful and the office is extremely helpful. I called other places to have our AC serviced and they were expensive and unhelpful. Action Air takes something that can be daunting and make it as painless as possible. i would definitely recommend them over anyone else in Clarksville. Their prices are competitive and customer service outstanding.

Co
Review №97

We called a different company this morning and still havent heard back. We called Action Air and they sent a tech out immediately and now we are warm in our home. Thank you!

Ja
Review №98

This is the third time we have used Action Air and have always been satisfied. They had our technician, Gary, at our house the same day I called. He fixed our ac in the dark with a flashlight as it was after hours. Very satisfied with the service we received. Thanks Gary.

An
Review №99

Our HVAC system recently died and we chose Action Air to help us get a replacement. We worked with Robert first to get our initial diagnosis of the old system.Thomas was a no-pressure Comfort Specialist who came out to help us select our new system. He presented us with reasonable options and let us take time to decide. Danny and Kevin came out to install. They arrived at the promised time, were quick and quiet and out faster than promised. Everyone on the team (including office staff) was professional and courteous and made the process run smoothly. Theyll continue to be our go-to HVAC company in Clarksville.

Mi
Review №100

These guys are thieves and do bad work! They replace the heat/air unit and left a gas line loose. It leaked out $1000.00 worth of propane. We checked with soap bubbles and found the leak right at the unit connect. We called and told them about it (big mistake) and set up a time to meet them. When they show up the leak magically was no longer leaking. They said not our problem. We are stuck with the bill. Dont even think about using this company.

Information
19 Photos
100 Comments
4.4 Rating
  • Address:868 Kraft St, Clarksville, TN 37040, United States
  • Site:http://actionairclarksville.com/
  • Phone:+1 931-647-8525
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Air duct cleaning service
  • Heating contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Repair services:Yes
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