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RPM Heating and Air Conditioning
6841 Verbena Ct, Citrus Heights, CA 95621, United States
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RPM Heating and Air Conditioning

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Ch
Review №1

My AC went out and I called on a Wednesday for service and same day they were able to send someone out within the hour. They came out within the hour able to diagnose the problem. They ordered the part and came back out and fixed the problem Friday and now my AC is blowing cool. I highly recommend there services, very efficient and responsive, overall great customer service!!! Thank you to Tammy and there staff.

Li
Review №2

A huge 5 star shout out to RPM! The company that installed our new system went out of business and after contacting many companies large and small that either couldnt come out for days or wanted to charge an exorbitant amount Tammy had Michael on his way in 20 minutes. Michael went above and beyond inspecting all the components and answering my 100+ inquisitive questions. What stood out the most was his honesty, from the get go he complimented how well the former company did installing our unit. I highly recommend RPM if you are looking for honesty and integrity!!!

St
Review №3

Service was excellent on my air conditioner that wasn’t working at all. The problem was quickly identified and fixed for what I considered a very reasonable price. I’d also like to add that I really appreciated how Michael went the extra mile to explain the problem. He was friendly and courteous, worked around my schedule and did a great job of making sure he vacuumed up the small amount of debris that fell when he replaced vent covers. Little things like that are appreciated! I’ve already highly recommended RPM Heating and Air Conditioning to my next door neighbor, and now I’m highly recommending them to anyone reading this. Great service!

Al
Review №4

Bob and his team at RPM made us very happy customers. Bob worked with us through the whole process of choosing the right system, explaining the steps involved in removing our old system and installing the new one, duct testing and repair, and final inspection.They were in and out in one day and left the job sight clean. He has a very professional, informative crew. Thanks RPM!!!

De
Review №5

Excellent! They saved us on a very hot Sunday. All the big companies in the Sacramento area don’t truly have 24/7 service. It’s just a ploy to get you to call them and they schedule for several days out. Not these guys! We also weren’t overcharged for an emergency service call. They arrived 1-2 hours after we reached out. The air conditioner was fixed on the spot. Plus they are veterans!

An
Review №6

Great experience! Michael was responsive, punctual, and knowledgeable. Long story short, our AC unit ended up needing a new blower motor and control board. Micheal ordered the parts for us that we needed, once the parts arrived he showed up the next day to fix it. It’s running amazing now!Pricing was extremely fair.

Va
Review №7

RPM has proven to be honest, trustworthy and upfront with all information. Michael is competent and friendly and clearly explained our options without pressuring us to make a purchase. We are very pleased with the system we bought and with the installation team. We would definitely purchase from them again and plan to use RPM for our maintenance needs.

Tr
Review №8

My air conditioner went out on me at the worst possible time. I had guests coming in from out of town due to the passing of my father. I was in a bad spot in that not only busy planning, and organizing business for my mother, sad myself on top of all that I was uncomfortably hot . Every company was booked out for two weeks at least, even this one. When my wife explained to the woman on the phone our situation I guess the owners heard our terrible troubles. They had scheduled someone to come out the very next day which also happened to be a Saturday. After the repair was done I had went out to pay the technician. I told him thank you for being honest and started to explain what was going on with my current crazy situation. That’s when he stopped me and said that he was the owner and had heard of my troubles. He explained that he doesn’t normally work on Saturday but when he heard what was going on he wanted to help me out. I appreciate what you guys did for us. I know that other companies out there will try to up sale you on parts you don’t really need and don’t have enough experience or knowledge to be working on such an expensive piece of your homes equipment. I will 100% recommend this honest family company and I no longer have to look around for a heating and air company because these guys are my go to from now onThank you RPM

Ty
Review №9

They did a outstanding job. Very respectful while working, left job cleaner than what it started out. I highly recommend this company. Great pricing for the value you get. My system worked great on the hottest days.

Le
Review №10

My experience could not have been any better! RPM is the best - honest and dependable! Thank you so much, I am grateful!

Sh
Review №11

I was able to get a same day appointment very quickly after our AC compressor stopped working. They kept me posted on when Michael would arrive. He was great and actually walked through the issue to show me exactly what was wrong and why. Given the heat this week, I am sure they were taxed and appreciated the quick service. No pushy sales tactics or saying things were bad otherwise. AC has been working fantastic since. Definitely recommend this business!

Ke
Review №12

Awesome! I called and they were able to come out in two days. Michael came out and took a look at my unit. He educated me and answered all the questions I had. Very knowledgeable, and took the time to help me understand everything. Very competitive pricing and I will be using them again!Thanks!

Sp
Review №13

Nick and Tammi were wonderful to work with. Educated compassionate and wanted to help me with my HVAC issues ASAP. Definitely will be using them again but hopefully not to soon ha ha

Da
Review №14

Our AC unit was about 40 years old and every summer since buying our house, it would cause us major issues in the high Sacramento heat. We knew it was a matter of time before it fully stopped working as our house would not cool down on a super hot day in July of this year. We were freaking out. We called RPM and they sent out an emergency technician right away to troubleshoot the issue. They were able to help get us comfortable and set another appt to come out and quote us on a new unit. The quote was super competitive and we had several options to choose from pending our budget. We chose a unit and had it delivered and installed two weeks later (crazy fast considering the delays these guys are seeing in ordering HVAC parts!) and now our AC works like a charm! I am very pleased with PRM, their promptness and kindness when we were hot and stressed out as well as their professionalism and quality of their work- its top notch! I will definitely recommend them to all our family and friends. Thanks, RPM!

Mo
Review №15

Responded quickly to one of my rental properties when they lost ac.Showed up on a Sunday without hitting me with a premium charge.No B.S., did not try to escalate a simple wiring problem.Will seriously consider for future repairs/installations.

Ca
Review №16

Used RPM multiple times, never disappoint. Always get us on the schedule quick, price is always better than the competition and always leave the site clean. Highly recommend.

Ma
Review №17

I had covid and my AC stopped working. Nothing worse than being stuck at home sick in the heat. All the major AC repair places told me they could not help even though I was pretty sure they would not need to enter my home. I was referred to these guys by my brother and they were here first thing in the morning and had me fixed up in a hour, did not try to price gouge just fixed my AC. What a life saver, I highly recommend to anyone.

Ro
Review №18

They got to me first thing in the am, worked for hours in the hot attic, and repaired my unit.. Charged less than they quoted.. could not be happier with them...

Ro
Review №19

For the past 4 years, any and all of our air conditioning needs have been by a random call to someone, unknown to us.In the future, we will call will be to RPM Heating and Air Conditioning. Prompt, knowledgeable and polite.

Ta
Review №20

Professional, great service and amazing results! A smoker lived in the house before we bought it and the smell was overwhelming. The duct cleaning service from RPM heating and air made such a difference! Highly recommend.

KB
Review №21

The only honest, professional, and quality AC company around. Will never use anyone else. The entire staff are so nice and great family owned business.

Ta
Review №22

My A/C went out on a triple digit, holiday evening and within ONE HOUR of calling for service, my A/C was repaired and working amazingly!!! Having muscular dystrophy, I am unable to breathe in the heat, so I beyond grateful for this company and Bob! THANK YOU!

Je
Review №23

The entire crew with RPM was professional and friendly. The installation team made sure that all work areas were clean and returned to they they were when the work was completed. Unfortunately our unit hit a little snag and the owners of the company returned promptly to trouble shoot the problem. They utilized all resources including a rep from the manufacturer and discovered the problem. The unit was optimized and our home is in good shape for the Sacramento valley summers. My family is so thankful that we found this team of amazing guys. We love to support local businesses and RPM did not disappoint. I would recommend this company to anyone looking to repair or prep lace any component of their HVAC system.

Li
Review №24

What a great company! I contacted RPM with a heater issue. Their technician Michael responded quickly.He was very professional and personable and found the problem immediately. Within a few minutes my system was up and running. No new parts just a simple cleaning of a sensor. I will definitely contact them again if I ever have a need for a repair.

li
Review №25

RPM installed our new HVAC unit last year. Their technicians are very knowledgeable and professional. Once they arrived they worked steady till the job was complete. We had a question recently about a heater function and a tech came out the same day and checked it out.

Al
Review №26

Amazing, quick and responsive service during one of Sac’s warmest heat waves. Really felt like RPM cared and went out of their way to add us in even after 9:30pm!

De
Review №27

Great job!! Can’t remember all they did, but I know they came right away and did a wonderful job. Friendly, very respectful of my property and I would highly recommend them to everyone.

An
Review №28

What a great experience! I called with a furnace issue before noon and within 2 hrs. It was up and running like new...very polite and knowledgeable.

Na
Review №29

Fast response and great Service. Will always use in the future for HVAC service and would highly recommend to my friends and family!

Jo
Review №30

On time, great warranty, courteous, great response rate. Bob, mike, and the rest of the team are excellent... highly recommend... I’m extremely happy w rpm...

Te
Review №31

I did my research and wasn’t disappointed. Excellent customer service and installation of my new heating and air conditioning. I got a lifetime warranty by going with their recommendation Amana.

Ge
Review №32

RPM installed my new HVAC system and did a beautiful job. The crew was very friendly, skilled, and thoughtful. And made sure everything was cleaned up afterward. The system is working good.

Da
Review №33

RPM is fantastic! No high-pressure sales. Super friendly and very knowledgeable. Very fair and competitive pricing (no hidden costs at all).They initally cleaned our ducts (great job) and inspected our A/C & furnace. I was expecting them to tell me that our 30+ year old furnace was in desperate need of being replaced, but they did a thorough inspection and let us know it had several more years of life in it and didnt need anything done.Soon after we started some renovations and decided to include a new HVAC system. Again, RPM gave us a great recommendation for the size of our house, gave us a very competitive price, and did a great job with the install. Replacing all our ducts was not in the original quote, but after realizing mid-way through the install that our current ducts werent going to work, they replaced all our ducts at no additional cost to us.I highly recommend RPM for anything HVAC related.

Am
Review №34

Michael was very knowledgeable and helped us determine the problem quickly. We need some repairs to our system and RPM is handling all of the warranty process for us. Huge relief!

Re
Review №35

Today these professionals installed a new AC unit for my home and they were wonderful. Mike came out and assessed my outdated unit and explained to me exactly what I needed. He was able to work around my schedule, was reasonable and very honest. He was able to order the unit and get things moving very quickly. I knew what was going on at all times. They were especially kind to my dog, who doesnt realize his own weight and thinks everyone wants to play. They were very neat, and left everything better than it was, just as promised. They are a local, family owned company and the care and compassion that I experienced truly emulated that. I have already recommended them to one friend and will never use anyone else!super super great ful for you guys! Thank you!

Gi
Review №36

WOW RPM is extremely professional and friendly!!! I will not hesitate torefer anyone I know to this outstanding company. I was more than satisfied with the whole experience which could have been very stressful for me but instead it was easy, stress free and on top of it all I was treated with kindness, respect with the utmost professionalism. I already am saving money on my monthly bill with my new heating and air system.This company goes above and beyond any expectations and works in your (the customer) favor!!!! They are the real deal!!!! I am completelysatisfied with the way Bob was willing to make sure I understood andwas able to work the new thermostat with ease. Thanks RPM HEATING AND AIR!!

Ta
Review №37

I messaged RPM and they were able to help me get the funding to replace my broken AC and heater. I had been trying to get help with this for four years. They are a company of great Integrity and the owner is a Veteran as well. He could have sold me another $1500 worth of equipment and install, but he didn’t because it wasn’t what was best for me. The guys were clean and respectful the day they installed and they kept every appointment and have been on time. They are also very quick to respond when you message them. I really can’t say enough about this company, they are truly exceptional and the type of company that we talk about from the old days. If you have any type of air conditioner or heater problem call RPM, you won’t be disappointed.

ok
Review №38

This company is truly amazing. They went above and beyond. I cant thank them enough. I called so many places and they all wanted charge $49-$69 just come out and diagnose the problem. When I called RPM and told them on how I was trying to find help for a retired lady and her blind brother and how they have been staying in their house in 105° weather, with no hesitation they came out the same day and didnt charge her a dime but since they didnt specialize in those units Nick called and found someone that does and even left a mobile AC unit until the other company comes out to look it. You can tell its not about money for them they really care abour their customers. Thank you guys so so much!

Co
Review №39

RPM just installed a whole new HVAC system in my home and it is amazing. They are super helpful and friendly. They took the time to explain multiple options that best fit our home and gave us extremely great service. Will recommend RPM to all friends and family.

Dr
Review №40

Our a/c would not turn on. When the tech (Nick) came out, he found that the a/c & heater would not turn on due to a defective control board. The board was replaced, but it was then found that something else was wrong with the system. He tirelessly worked on the problem and found that another board needed to be replaced. He returned to the shop to retrieve the part, and came back and replaced it. At this point, another part was preventing the system from turning on the a/c, but he got the heater to work. Due to a shortage of parts, Nick could not return to fix the a/c for a two weeks. However, they stayed in contact with me to let me know any updates and plans. Upon receiving the part, he returned right away and got the entire system to work correctly. I truly appreciated all of their hard work and dedication to finding the problem and fixing it.

Jo
Review №41

Very satisfied Bob & Michael came out the same day professional service they were here on time great couple of guys thank you guys for your help I definitely recommend RPM HVAC serviceUpdate so Bob n Michael came out fixed my A/C but as soon as they left it stoped working 🥵 called them n they came right back this happens a few times (5 or 6) but I must say I am very happy with RPM HVAC they do stand by there work BOB IS a true business man stands by his work I recommend this company to all True Man of of his Word ... Thanks again Bob life Saver.....

jp
Review №42

We had an excellent experience with RPM who replaced our HVAC recently. The company price for unit & installation was very fair. Communication & work completion were prompt, & all our questions were answered. We highly recommend RPM.

Me
Review №43

Bob has replaced/repaired 4 air conditioning systems for me. He is my GO TO guy. Awesome, professional work and really good rates. I also value his advice on different options. I wholly recommend!

Jo
Review №44

My A/C stopped working in the middle of the night work up on Sunday morning (expected high of 110)Called Bob at 9am. He called me back within 10 min, got here with in a half an hour. Fixed my A/C unit. One of the nicest guys, excellent service definitely would recommend.Thank you Bob!!!

Ro
Review №45

Needed help fixing a DIY project at church. RPM was there quickly and had the kids place heaters going right away. Really appreciate the fast, friendly service.!!!

In
Review №46

GREAT SERVICE, GREAT PEOPLE, AND AMAZING WORK!

La
Review №47

Bob and his crew are incredible. We had a complete heat/air unit with duct replacement. Our SMUD bill was decreased noticeably. Their prices are at least 30% lower than others. Bob is honest and does not over sell what you dont need like other companies.

Lo
Review №48

Mr. Pfau and his team were fantastic! They saved me from a disastrous situation with another company. On the same day the other equipment was removed, RPM installed a new heater and air conditioner and did a quality job. They were very friendly, thorough and professional. I definitely recommend them!!!

Re
Review №49

Literally, RPM is and continues to be, a lifesaver. They repaired and maintained my heating and air conditioning unit for 2 years, at a reasonable cost, until it finally had to be replaced. At that point, they beat two other bids, saving me a lot of money. Most importantly, their wait time was minimal and I felt like I was a priority, treated like a person, not just another invoice to complete.

Bo
Review №50

Bob and his crew were fantastic. We added Air conditioning for the 1st time in our house after living in the heat for 10 years. They were very professional, clean and honest. i would recommend them to anyone who needs heating or air conditioning.

Co
Review №51

Ive used RPM twice and they have been great both times. I had a new unit installed at my business and just last week had a service call done at my house. Thanks for the great service and not trying to upsell me on my unit at my house!!!

Br
Review №52

Fast, friendly and reasonable

Ta
Review №53

Great experience. Fast response and very reasonably priced. Will definitely use again and recommend to family and friends.

Hi
Review №54

RPM was very helpful and quick to respond. I will definitely recommend to friends and family.

Mi
Review №55

RPM HVAC was super helpful and professional. I would highly recommend.

Al
Review №56

I received very prompt and responsive service from Bob and his crew. I called during a heat wave when my a/c when out and they had me up and running in no time. A top service provider.

Yo
Review №57

I was recommended by a coworker whose opinion I value. I was very impressed by the service I received for my HVAC units. The technician Michael did a very good job explaining to me what my unit needed as well as what was not needed. I appreciated his integrity.I would highly recommend this company as I felt he did a very thorough job as compared to previous HVAC companies who had serviced my unit. They came out promptly as well as return the next day to finish up with parts that were needed. Again I was very impressed by the fair pricing for services rendered.

Information
32 Photos
57 Comments
5 Rating
  • Address:6841 Verbena Ct, Citrus Heights, CA 95621, United States
  • Site:http://rpmhvacservice.com/
  • Phone:+1 916-870-2311
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Air duct cleaning service
  • Heating contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Highlights
  • Veteran-led:Yes
Offerings
  • Repair services:Yes
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