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AT&T Store
259 Calhoun St Suite 5103, Cincinnati, OH 45219, United States
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AT&T Store

Comments
Ap
Review №1

The representative named Kyla did a phenomenal job getting me setup with my new IPhone and DirecTV. I highly recommend doing your business here. They were great!!!

Be
Review №2

I went to this store for the first time. Customer service was beyond excellent, no up sale, in and out within 10 minutes. I will definitely make this my store.

Da
Review №3

It’s closed waste of my time how hard is it to update your listing when you are closing a whole damn location in Clifton none the less it’s hard enough to get here and pay for parking just to get there to a closed sign !!!

Jo
Review №4

The new manager there is highly professional, intellectual, and attentive to customer needs. Highly recommended to choose this location to take care of you as a customer. Shout out to Kane for the exceptional service.

p
Review №5

Literally all the review that arent 1 star are fake. I used to work here and this place is super shady. Not only do they charge you 45$ without you even realizing it, if you dont buy anything youre treated as subhuman

An
Review №6

A absolute fantastic AT&T location probably the best trip too AT&T I have had ever !!! Without a doubt I had never felt more comfortable in my life. Iam pretty sure everyone of the folks that work there said hello to me !! I only waiting maybe 5 min before I was able to get done what I needed to get done that day. Being a salesman myself I would hire and those guys or girls down there in heart beat !! Im telling you now if your close to this location and you need anything, I would almost pay to get into this location !! I will defiantly make this my go too AT&T without a doubt !!!! Thanks so much Michelle and George for helping with everything !!

Cr
Review №7

Some of the most amazing staff you will ever have a chance to meet! If youre looking to switch to a new provider or even upgrade you existing services, these folks make it an easy transition for everything from cell phones to internet and TV! Thank you to everyone at AT&T on Calhoun St.!

Ca
Review №8

Awesome and willing to assist in every possible way.

Hi
Review №9

I love the people who work here! They are so helpful and nice! I recommend this store!

Ka
Review №10

The employees were very friendly and helpful with the questions I had, and I’m looking forward to coming back in the future!

Ti
Review №11

Horrible customer service. Store had trash everywhere. Geoffery the manager was helpful until he realized I wasn’t there to spend money and he told me to go somewhere else. Verizon was helpful every step of the way and I’m not even a customer there!

Br
Review №12

The AT&T associate’s attitude today was just awful! He kept looking away while talking to me. He wasn’t friendly or pleasant. I won’t be coming back!

Le
Review №13

Friendly service as soon as I walked in. Helped resolve my technical issues and offered a better deal compared to my other provider.

Na
Review №14

Courteous staff. Helpful at all times. Michelle Lipton took the time to explain to me in details all possible plans with pros and cons.

Ch
Review №15

Kane was a really respectable worker and knew what he was talking about. i’ve never met such a good worker.

Ja
Review №16

Fast and helpful. No complaints. The staff were knowledgeable and nice.

An
Review №17

I am grateful to Steve for promptly identifying the issues and transferring info from my old phone to the new. Thank you Steve!

Bi
Review №18

Got a good deal and tv and helped fixed my phone. Very Nice

Re
Review №19

Clean store with friendly and helpful staff. Michelle went above and beyond to make sure I was completely satisfied with my purchase. I would highly recommend this store.

Az
Review №20

Amazing service and the people are very nice. Definitely recommend this store

Ke
Review №21

The best AT&T store around. The employees are always helpful and knowledgeable.

Ma
Review №22

Kane is incredibly helpful and knowledgeable. 10/10 would return for the customer service alone.

Jo
Review №23

Obviously team is under amazing guidance. Keep it up!

mi
Review №24

Great store. josh was awesome. he let me know about the directv now app and signed me up for it. it is the greatest app ever. with my data plan, it only costs me 20 bucks a month for live tv anywhere im at. thank you so much for everything

Da
Review №25

Good staff. The parking garage is right next door so if you stay less that 90min its free or $1

Ec
Review №26

OH MY GOD I just got the new iPhone like half off because I was a DIrect TV customer. Pull em out for Harambe! Good team at this location I will be going there fo life.

Da
Review №27

Service was spectacular. Great people to talk to. Helped me from the minute I walked in to the minute I walked out.

Fr
Review №28

I used to work here so let me spill the tea for yall. The manager has been caught multiple times looking through pictures of girls trade in phones. Disgusting. He also adds accessories (that you didnt buy) to your bill to give him a check. Id never go here for any type of service. Also, the good reviews you see on here are people that work at other branches. Theyre ordered to give struggling stores good reviews. The manager Geoffery spews racially provocative comments left and right and told me to my face Im going to hell because Im gay. When you walk in this store you are not a person, you are a walking wallet.

Li
Review №29

Great experience and Customer Service! Was seen in a timely manner, staff was friendly, helpful, and informative.

An
Review №30

People are always nice and always help me figure out my phone

Za
Review №31

Staff is average, dont expect a warm welcome, but you will not to be ignored. They take their time resolving your issue.

Ke
Review №32

The staff was extremely hospitable and helped me with any all, questions and concerns. Definitely my new go to AT&T store!

Sy
Review №33

Great customer service. Seen in a timely manner.

ko
Review №34

Good crew out there, nice people and very good experience

Lo
Review №35

Very friendly staff and the store manager was very helpful with my transition from Verizon to AT&T. A++

St
Review №36

Wonderful and knowledgeable staff. Great experience.

Bi
Review №37

Best gosh darn service i ever dun had

et
Review №38

All 5 star reviews are fake and written by other workers from different districts, and make sure you look at your receipt before you leave because chances are they charged you 45$ without you even noticing just so they can get paid. DO NOT GO HERE OR ANY OTHER PRIME COMMUNICATIONS AT&T LOCATIONS.

Ro
Review №39

Best cell phone store on the UC campus!

ya
Review №40

So retarde. just got 45 mothly plan of my new number, and charge me 10 extra for direct TV. and the sales said the direct TV will be canceled next month, and guess what ? they still charge me 10$ extra this month.

Ro
Review №41

WelVery nice staff & professional....

Ch
Review №42

This place is fantastic, the entire staff is very helpful, 10/10 would recommend!

Ka
Review №43

Liam was very helpful with fixing my phone

Ke
Review №44

Kane was awesome, he was a helpful and nice dude!

Jo
Review №45

Very good. Thanks Geoff

Go
Review №46

Very friendly seeming staff, however, How are you not allowed to pay full price for a phone to upgrade your lost phone? What kind of shadiness is this? Saving phones for new lines of service only? 1 star since thats the lowest rating, another star because of the friendly staff member that advised me of the bad news.

co
Review №47

Great team working there love the place

Av
Review №48

Best Experience every. Negative reviews from old immature employees

Du
Review №49

Really good group of people there!

co
Review №50

Awesome Staff! Great Service!

Br
Review №51

Great customer service!! Thanks

Sh
Review №52

Kane the sales person was tremendous

Li
Review №53

Fantastic Staff! A+

Si
Review №54

The marker location is not precise. It is further down the street toward Brass tap

Dy
Review №55

Fast and friendly service!

Je
Review №56

We value every guest that walks into our store.

Ar
Review №57

Takes a lot of time per customer and I have to wait most of the time.

Ro
Review №58

Helpful rep there

ja
Review №59

Very quick service

Ja
Review №60

Im not sure why at 5:20 the store is closed when the hours posted state6:00. Not a good look when someone is trying to bring revenue in.

Al
Review №61

Great customer service

Pa
Review №62

Service was very good!

ma
Review №63

Wonderful experience!

ma
Review №64

Fast service!

Tr
Review №65

Hmmm nobody answering the phones over at 5103?

Ka
Review №66

Great service

Jo
Review №67

Very good experience!

ma
Review №68

Awesome store!

Ca
Review №69

Love this place

n
Review №70

Great service

Mi
Review №71

Wonderful staff

Jo
Review №72

Great service

da
Review №73

Wonderful!

Ma
Review №74

Pk

Ge
Review №75

10/10

Information
23 Photos
75 Comments
4.4 Rating
  • Address:259 Calhoun St Suite 5103, Cincinnati, OH 45219, United States
  • Site:https://att.com/stores/ohio/cincinnati/122272
  • Phone:+1 513-982-2897
Categories
  • Telecommunications service provider
  • Cell phone store
Working hours
  • Monday:10am–8pm
  • Tuesday:10am–8pm
  • Wednesday:10am–8pm
  • Thursday:10am–8pm
  • Friday:10am–8pm
  • Saturday:10am–8pm
  • Sunday:11am–6pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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