I brought my vehicle in with two issues both of which I shared with the service mgr. I issue was my tire i was ok with that, the next issues was a clicking sound in the front left side on my car, I was told they never heard it, however if i wanted to come back they would look at it again. Which mean i would have to pay for another Diagnostics. Unfortunate my car is still having the same problem Accordingly I was not happy with the service because it only fixed half of the problem although I appreciate the team handling the issue with my tire The issue that is persisting is more alarming and potentially dangerous. I have owned a total of 4 Mercedes over the last 25 years, and they are normally serviced in Fort Mitchell, nevertheless I thought I would give Cincinnati a try, and I must say this is disappointing for Mercedes Benz as a whole as this is supposed to be the number one vehicle with the number 1 service team and this has not been my Experience at Mercedes Benz of Cincinnati.