I only made one brief phone call to request a tow, and they took care of everything. Very professional great customer service. Reasonable prices
Knowledgeable techs reasonably priced for work they do can bring your own parts for them to install. They have done several of my vehicles and saved me tons of money compared to other shops.
Been apart of my family forever and will be that way the work is quality and and at a reasonable price
Driver, Jeremy, arrived sooner than expected and was pleasant and professional. He went above and beyond to give his opinion on cause to help in my decision as to where it would be towed for repair. He even removed the broken plastic part that caused the problem. I’ve not had my car towed for many years, so was surprised by the price, but was later assured by my husband it was a fair. The stellar service was worth it. Sidenote on a poor review mentioning all reviews here were by relatives...I’m not a relative. I called them because of name recognition from all the years they’ve been in business & glad I did.
We were stuck in the snow in a yard in Indian Hill and USAA was quoting us EIGHT HOURS response time. I call Ziegler and not only was the guy super nice on the phone, but they got out there right away and did the job for a super reasonable price. Dont hesitate to call them if youre in a pickle.
Beware of this place.. Most of the reviews are from friends and relatives that state how great they are.. They are dishonest, rude, and will steal from you. I used to be a customer for years when Nick worked there.. Now I’m suing them for stealing my car.. Yes, they stole my car and refused to tell me where it went.. Someone is driving my 2012 Camaro.. Just letting everyone know Jimmy. Thanks for screwing a family that supported your company for years!! But you tried this with one of your truck drivers too huh!!
Great work done by absolute professionals, in my experience. Excellent communication and right-on-time arrival. I needed to have a Prius towed, which presented unexpected challenges because the battery was dead beyond recovery. They handled a surprise challenge of a tow with courteous efficiency. As another reviewer mentioned, the tow truck was polished to a gleaming shine that proudly exclaims, local community business taking pride in services provided. This tow company somehow helped me have a really good experience in the midst of an ongoing awful one. Recommended 👍
My dad is Bill Ziegler. He always has his shoes shined and hair combed, and can’t stand when his truck is dirty. He makes sure to buy snacks for his team when he goes to the grocery with my mom on the weekend and believes in hard work and good service. He’s towed for Jake Sweeney for over 40 years because they trust him and value his work ethic. If you happen to get lucky enough to have him tow your car, he would prefer to engage in a conversation, so kindly put your phone away and give it a try. I wish I still lived in town so he could tow me if I broke down, there is nothing like being in the passenger’s seat next to my dad in the truck, driving around town.
I had my 2007 g.m.c envoy serviced there and they did a very good job and they took very good care of it
I strongly recommend these guys, they are not only good but quick and very reasonable if not just damn cheap. I dont even live in Cincinnati anymore but I was told to go to them to get my used engine installed in my Jeep.
Nice guy, wasnt able to find the issue that I took my van in for, which ended up being the serpentine belt (found that out by calling a relative who is a mechanic and describing my problem, he mentioned the belt and I had a new one put on at valvoline and it solved the problem...hasnt died on me or left me stranded since), also needed a new coolant sensor that I found out by going to advance auto and having the diagnostic thing hooked up to see why the check engine light was still on after all the work I had done. Zieglers did fix some other issues though, such as brakes and tire rods, and seems to be great. The price was very fair considering they towed my van to their shop twice and did do the above mentioned repairs. Just wish they couldve found that the serpentine belt was causing the battery light to come on and then causing it to die on me, so that it wouldnt have happened a 2nd time after leaving the shop. Would still go back again if needed.
Took my car in. Quoted a price at $200. Then it was $350. Payed for a new axel. Four days later same noise. Took it back said I needed a brand new part and wanted to charge me $600. Took it down the street because I felt it was a drastic new part for a 4 year old car. Took to Donovan’s and they fixed the problem for $31.00. I feel scammed.
On time
Great place has in expensive cars does good service work will return
Weve taken several of our cars here several times. Prices are very reasonable, always treated with respect, and they dont try to sell you something you dont need. Recently had another mechanic quote me $2500 to fix something on my SUV. Brought it to Zieglers- quote was $225-$1000 depending on what they found. After driving it and looking it over for a day, they couldnt find anything wrong and didnt charge me a dime to look at it. This will be our go to mechanic from now on.
Very professional staff and very careing people there at Zieglers towing they helped one of my friends when there car Brock down and they did a very wonderful job fixing therf
Nothing but problems. Work took much longer than expected, and now a year later, their work is failing. Transmission doesnt always shift cleanly, especially when accelerating on to the highway. Now I was told that my CV boots are leaking, which is what Zeigler informed me of when they replaced my transmission, and I ultimately agreed for them to fix that at the time, as well. My family has also had very poor experiences with timely work and quality. Do not recommend at all. You get what you pay for.
Jim is so kind as well as his staff... He fixed both my wife and I cars with very short notice. Were completely satisfied with the work that was done.
The people are amazing and friendly. Also the best mechanic ever works there.
They are honest, do good work, and keep it at a fair price.
Great mechanics excellent service very knoweledgable
Owner Jimmy is good person
Great at handling business, wouldcfo business here again
The Boss is a thief...