Ive been a Lincoln customer for several years. Its always a pleasure to receive such friendly service. I would to thank my sales manager Arlene Methven for all the help and support that I needed. Thanks again.I just LOVE my new 2021 Corsair 😊

So clean and the employees are beyond nice and welcoming. Bought a Ford escape with low mileage in their used car department super happy with my purchase! FIN GUY WAS AWESOME!! *Ed Poppe* HIGHLY RECOMMENDED

Really pleased with the experience here. The staff, including other staff in the building who I was not even working with, were so incredibly friendly and went above and beyond. Arlene was amazing, was quick and easy at communicating and went out of her way in many ways to make my buying experience go smooth, which was especially important with me flying in from Green Bay to get the car. Chris and Ed we’re also amazing and were great to work with. Would return and recommend!

John Bomkamp was great! He responds quickly and thoroughly to my e-mails. He does what he says. A very nice gentleman. Ed Popp is as nice as they come too. Very efficient and pleasant to do business with. I will always shop Lincoln of Cincinnati first and recommend all of my family and friends to do so as well. Ive dealt with a lot of dealerships over the last couple of months looking for my son and stepdaughter vehicles. Lincoln of Cincinnatis customer service far outshines anyone out there. And its not even close!

My recent car buying experience with David Joe May at Lincoln of Cincinnati was by far, the easiest and smoothest I have ever enjoyed. All of the negotiations and details were worked out in advance, keeping my time in the dealership as short as possible. Thank you, David and staff. The road is open ahead and the sun is shining. Good luck!

Chris Pieratt and Arlene Methven assisted us in our purchase. Both were very attentive and available to answer all of our questions before, during and most importantly after our purchase. Thanks!

Was an awesome experience. Enjoyed the whole process and david was excellent to work with.

Lincoln of Cincinnati is hands down the best dealership I’ve ever worked with. There was no pressure and they are completely focused on customer satisfaction. Chris Pieratt was fantastic! I’m so thankful for his hospitality and making this experience great with my new vehicle purchase.

JT Howard was my salesman and did an outstanding job helping me find my son a 2015 Camry. Chris P and Ed P were extremely helpful and so kind to both myself and son when we came in yesterday to pick up the vehicle. Outstanding job by all!

I have been dealing with LINCOLN of CINCINNATI for over 20 years and many, many cars: and I am pleased to say, the quality of service has continually improved. With my latest auto, the 2021 Aviator, I had to wait a bit, but was always kept apprised of production dates and predictions. Arlene Methven is a gem: knowledgeable, extremely competent, and providing the service level (and exceeding it) I come to except from Lincoln of Cincinnati.I am thrilled to have my new SUV, and so happy to have dealt with the professionals at Lincoln of Cincinnati

Cody Jones, neither you or your team appear to understand customer service. When somebody calls and leaves a message, and sends a text shortly thereafter, you are supposed to contact them. It is courtesy. It used to be called common courtesy, and is something that your team may begin to strive for.Please do NOT respond to this message. That would waste your time and honestly, only exacerbate my growing frustration. I do not require your intervention and will find my solution elsewhere. Something the rest of your future patrons may care to consider.

When I think of Lincoln Way of Cincinnati, I think of high grade of quality customer care, their warmth friendliness and positive attitude, a great atmosphere. Siobhan Hauenstein the salesperson that I dealt with directly was very personal, helpful, knowledgeable and understanding to all of my needs, as it pertain to the purchasing of my vehicles. I appreciate the entire Lincoln family team on their professionalism & top notch excellence, high quality of care to their customers & their quality of vehicles. I would recommend anyone to Lincoln of Cincinnati dealership.

Great experience with JT Howard and Lincoln of Cincinnati Team. We reached out on a Friday night when we located the 2021 Grand Touring Aviator in stock, completed the required steps before leaving our house for the Trade In, financial app and other required docs. When we arrived at the dealer all that was needed was final review of the car and go!

Great customer service!Recently purchased a used vehicle from them and the process was easy and hassle-free. They graciously held the vehicle for me and allowed me to have a pre-purchase inspection performed before finalizing the deal. They even drove the vehicle to a local garage for the inspection! If you are in the market for new or used, they will take great care of you.

Ed Popp and Steve Warden did a great job in completing my purchase. We were even able to complete seamlessly from out of state

We had a wonderful experience buying our 2020 Lincoln Aviator from Lincoln of Cincinnati. They treated us with professional and yet personal service. Our client manager, Steve Warden, personally delivered the car to us due to the fact that we live out of town. This dealership is highly recommended!!

David was my salesman. There are 10 Lincoln dealerships located closer to me that I had reached out to, but I chose Lincoln of Cincinnati because of how responsive and easy they were to communicate and work with. From my initial contact with them from their website to traveling there to finalize and pick up the car. David was extremely helpful and made everything so easy, better than any other car experience I have had in the past. Could not recommend them enough.

Everyone was so nice and helpful. David answered any questions I had straight away and made it such an easy process! Highly recommended!

David was my salesman & he is exceptional! Very pleased with the service & hospitality that I received. David is very informational, easy to work with, kind & patient. He was honest, did not try to up sell me anything that I didnt need. He knew my needs & wants & got me exactly where I wanted to be. I will be recommending everyone to Lincoln of Cincinnati! Thank you, David for making this experience one to remember. Id give 10 stars if I could. :)

My experience was one of the best Ive had over my 40-years of car-buying. My salesperson John Bomkamp struck the ideal balance of professional and personal. The transaction was a very good value without any of the bait-and-switch you get at most dealers. I highly recommend John and Lincoln of Cincinnati.

Arlene is by far & away THE best salesman/saleswoman that I have ever worked with... EVER. So impressed with her. She made this process seamless. She is a consummate professional, extremely affable, & very down to earth. If youre going to LOC, definitely ask for Arlene!

Chris from sales and Ed in finance treated me with great. Im a first time car buyer, and was purchasing a used truck thats worth half, or even less than half of the value of most of the new cars on that lot. Regardless, I felt I was well taken care of throughout my experience. I was not pressured into the sale of the vehicle, nor any super unnecessary stuff on the back end like nitrogen filled tires. I also got a HECK of an interest rate compared to what I was expecting to get, which made the penny-pincher in me happy. If I can ever afford one of the new Navigators, I know where I will purchase it from :)

Buying a new Aviator from Lincoln of Cincinnati was a great experience. From the order process to the delivery was seamless with the help of our Client Manager Chris Pieratt. There was no pressure to make a decision to purchase until we were ready. No unwanted phone calls or text. This was the way I want to buy a new automobile. We would recommend buying from Chris at Lincoln of Cincinnati.

JT, our salesperson, was fantastic and the Nautilus, first drive was to Columbus, drives wonderfully.

My car purchasing experience with JT Howard was top notch!

Best dealership buying experience Ive had, everyone was very friendly and professional; great place.

My Sales Representative, JT Howard, was a pleasure to work with. I believe that I received a very fair deal on the vehicle that I purchased. Everyone that I came in contact with at Lincoln of Cincinnati was great to speak with. Everybody made me feel very welcome, comfortable, and appreciated. I highly recommend Lincoln of Cincinnati to anybody that is in the car market.

Had a really great experience purchasing my Lincoln from this dealership. Working with Chris Pieratt on this deal was like working with an old friend...the day before I made the actual purchase I drove to the dealership with the intention of buying that day but had a flat tire on the trade- in on the way there. Chris had me pull the car in their bay, took off his jacket, rolled up his sleeves and helped me put on the spare so I could go to have it repaired. Anyway, I was able to return the next day and seal the deal. Love the new car, love the service!!!

Bought a Corsair from here and it was a smooth buying process. No haggling or time wasting. The reason for the review is the pick up & delivery service option. Gene and the team are fantastic. Pick up your car for service and leave a loaner, no questions asked. Entire process takes less than 5 minutes. They really understand how valuable time is for the customer.

Was treated very nice. Service was fast!

We had a wonderful experience with JT! He was helpful, accommodating, quick, and courteous! We also had a great interaction with Ed! Would highly recommended this dealership and these men!

David was so kind and patient with us. This is my first luxury car and I am so please with the service the Lincoln of Cincinnati gave me. I would recommend them strongly for any Lincoln!

First Lincoln purchase. JT Howard did a great job taking care of us. I dont think this will be my last Lincoln purchase from Lincoln of Cincinnati. Best Lincoln dealership in the greater Cincinnati area!

David May made my experience at Lincoln of Cincinnati a delightful one. The process was quick and easy, and I was able to get a Navigator at a good price. I would recommend Lincoln of Cincinnati to family and friends.

Both of our visits to LOC were pleasing. The first was on 5/19/21 when we worked with our Client Manager J.T. Howard and (behind the scenes) Sales Manager Frank Hoskins, to order a new 21 Nautilus and trade in a 20 Hyundai Santa Fe. The second was on 7/26/21 when we worked with J.T. and Client Finance Manager Ed Popp to finalize the paperwork and take delivery of our new Lincoln. We have owned 23 vehicles, 16 of which were purchased new, and this was probably the smoothest and most satisfying buying experience we have had over the years.

If you want to see some bad a$$ vehicles then take a look at the latest line from Lincoln. The team at the Montgomery location, from sales to service, make it easy to want to drive one off the lot..and then just keep on driving.

My experience with Lincoln of Cincinnati was outstanding, from negotiating a price and dealing with my trade to going over the vehicle before driving it out of the lot. It was a pleasure working with Jamie Southwick and especially David Joe May, who respectfully and professionally handled all aspects of my car buying experience.

Manager named Brian Simmons was awesome and the sales woman named Arlene Methven did an amazing job! Couldnt ask for a better experience!

I recently bought a Lincoln Continental, 2019.This was 1st appt. and I was totally pleased. Cory handled everything and I was impressed with the service

I had multiple issues with both of my 2020 Lincoln vehicles (Corsair and Aviator). Both cars were constantly in service. I was very frustrated and ready to take my business elsewhere after being a very loyal Ford customer for years. Brian Simmons was absolutely amazing and really showed personal interest in making sure he resolved any and every issue I had. If it wasnt for Brians efforts, I would have traded both Lincoln vehicles for a new brand and never looked back. Brian has single handedly earned my loyalty back to the Ford/Lincoln brand. Brian is an extremely valuable asset to your company and hope he is treated as such. Steve Warden was also an exceptional salesman. Always made sure I was taken care of through the trade for a new 2021 Aviator!

Lincoln of Cincinnati was great! My Ford Care towed me to a local dealer to repair my flat. Their team got me repaired & back on the road with options for the future. Would definitely recommend their service department!

Great experience with Arlene and Jamie at Lincoln of Cincinnati! I had a few issues with my New Aviator at delivery but I am extremely confident that they will take care of everything! Arlene delivered my car and has been thorough with her communication throughout the process. I am looking forward to enjoying my New Aviator! Thank you!

I had a great experience buying from Lincoln of Cincinnati! Working with Chris was easy and straightforward. I will definitely purchase another vehicle from Lincoln of Cincinnati again in the future!

JT, Chris and Ed were all great! After months of searching, JT helped me find the perfect car! I LOVE it!! Five stars for the entire process!

First, I love my Lincoln. When I need service, the valet service is great. They’ve even driven as far as Springboro to pick up my car and leave me a loaner. The service advisors have great communication; and it’s great to receive my car back from service freshly washed.

Steve Warden was great to work with!

Pretty nice cars out there didnt have the one I was looking for though

Absolutely the best car buying experience we have ever had. Great attitudes, professional, knowledgeable. Will go back for our next car. Thanks to salesman Chris Pieratt along with the other members that stayed well past closing time to make our deal happen.

I’m considering a 2021 Lincoln and I chose to use the Internet for a trade in for my Lincoln. A short time later Paige with the Internet department contacted me. I was very busy and couldn’t take the call. However she texted me and she was very professional and knowledgeable regarding Lincoln’s product line.

Great experience! Ive been in twice for my 2020 Navigator and have been more than happy each time. This time, a routine 15K service, dropped my car of at 8AM, received a text before 9 that my car was ready (and had a car wash) Ben Traylor was awesome!

Went there to look at a used vehicle they posted.i sent vehicle request in and got call from employee of Lincoln. I asked if vehicle had any damage beside what was shown on photos. He never passed along ky questions to salesman. Second, salesman was supposed to text me so I could send him my drive license and ins. card for test drive. Never called.Photos showed little damage to front, small area of flaked paint on tailgate. But side shot used the sun glare and reflection to hide the huge rusted gash down the side of the vehicle. Looks like someone side swipped the truck. Scratches all the way down the passenger side.I was thinking I was going to see a quality used vehicle at a Lincoln dealer. Am a Cadillac person but figured they should be same quality. Nope. They rushed vehicle and skipped the service department looking at it. So I drove an hour there from work and an hour home. Felt duped and was mad I wasted my time and gas.Expected much better from a luxury car dealer.

The service is always Outstanding! The staff and technical support are very professional and customer oriented and courteous. Service Advisor, Corey Joyce provides a comprehensive review of the service in progress and frequent updates. Everyone at this dealership is a true professional from the young lady offering coffee, the technicians doing the work and the gentleman washing the vehicle. THANKS FOR A JOB WELL DONE!

Cory did an outstanding job of coordinating the service on my vehicle and keeping me informed. I have always received first-class treatment from Lincoln of Cincinnati... from the day I purchased it, through routine maintenance, and the other service items Ive needed here and there over the years. This dealership is dedicated to its customers and provides a top-notch customer experience.

Stopping in to look at a vehicle without an appointment during the crazy times of the virus can be frowned upon by many dealerships. Lincoln of Cincinnati handled it professionally. Our salesman JT was excellent to work with. I liked the no BS approach we got. Would definitely do business with again.

Worst customer service ever. They weasel around answering your questions like a slippery snake. The Manager, Frank Hoskins, should be fired.

The Hospitality here is fantastic! You will not be disappointed. Chris showed me everything I needed to know about the MKZ and took the time to help set up the drivers settings. Buying Used Certified was the best option for me. They gave me top $ for my trade in. The car was so clean & serviced in less than 24 hours from when I committed to buy. They were fast at having the car ready, since I was taking it on a trip the day I was picking it up. The Lincoln is definitely comfortable for long rides. Chris checked on me the next day to see how the car was. Customer service is #1 at this dealership. Thank you Cincinnati Lincoln for making it happen!!

Do not bother buying a car here if you’re a woman.The sales member- Chris, will quickly try to belittle you for being a young woman and make buying very difficult because he truly is not eager to sell to you. He had me sitting in his chair for almost an hour after I told him I wanted to buy the car. After awhile I asked him if there was something I needed to do to get the ball rolling and his response was “well it’s almost closing time.”After several calls trying to get a sales member that actually wanted to make a sale, my new car was given to me with an oil change maintenance alert and I was told “that’s okay the computer just wasn’t updated.” Unacceptable in my opinion when purchasing a luxury car in cash. On top of this they didn’t even try to clean the car prior to pick up. I called to have these issues fixed and when the car was returned to me the issues were NOT resolved.As a business woman myself, they need a huge lesson in customer service. I would be absolutely mortified if these were my employees. If I could give negative stars I would.

Service is poor, need headlight and two recalls, they say wait 2 months for appointment. Get your Lincoln serviced elsewhere. Ownership and management are problematic.

Gave me a very good deal, and very helpful throughout the entire purchasing process, very informative, and willing to hold a car for you if you intend to purchase it.

If I could give this company a zero star, I would. This company is a disappointment in their claimed quality of vehicles and customer service. Consumers, be aware and do your research on the quality of the body of the vehicles.

As I have always shared with friends and family I love the service that Arlene provides to me and my family. She is top notch and I probably would not go there if not for her. Also, Josh Mullins is the best when it comes to servicing not only my car, but my families as well. We know with him we never have to worry if our vehicle is getting the best. thank you for allowing me to express my appreciation to these two individuals. Jessie Johnson

Had a great experience buying a car from John at Lincoln of Cincinnati. Very low pressure, honest and informative. Would definitely recommend.

Lincoln of Cincinnati was a wonderful shopping experience for me. Extremely helpful, in all areas. Very professional. Observed distancing respectfully and attentive to any questions and concerns. Delivered my vehicle as promised, on time & in excellent condition. Would recommend Lincoln of Cincinnati to friends. Thanks so much for a great shopping experience .

Chris Pieratt ensured we had a great experience. He was very accommodating and helpful. The car was priced appropriately so there wasnt much to haggle over! Chris called the next day to ensure everything was exceptional. Would recommend!

Fast and friendly staff. Corey was informative and kept us updated. Our car was picked up and delivered within the time window that we were quoted. Cliff one of the drivers was so nice and easy to talk to.

Excellent and Exceptional A1 service This is the most exquisite car service/dealership I’ve ever been..I paid for the service on my whip and picked it up after hours I almost didn’t recognize it...Such smooth acceleration, cleaned and detailed the outside and not to mention fast and courteous service and a ride home so I didn’t have to wait...I almost felt like I owned the place...🤦🏽‍♂️then I got home they dropped me and reality set in I was a customer 😫😫😫😂🤣🤣🤣 By far 7stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

GREAT support from Corey Joyce at the Service Desk -- smart, polite, understanding, and on it -- well done.

Took vehicle in for scheduled oil change and inspection report recommended tie rod replacement cooling system flush brake pads and rotors. because of amount of expense got 2nd opinion from reputable auto center and they actually took me out to garage to show me all four brake pads and rotors had no wear on them and did not have to be replaced. also tie rods only needed 1 replaced not both. also cooling system fluid was clean and would be stupid to flush. I will not be servicing my Lincoln at your dealership .

Steve Warden was extremely professional! He made purchasing our new vehicle a pleasurable experience! Happy Holidays to everyone at Lincoln of Cincinnati!

We purchased a 2011 Suburban that had a New transmission. LOOKED like a good buy! After we purchased the car we took it back 3 times and they refused to fix it. The transmission shop is R&R on 28 in Goshen I took it to them 3 times and was told they floored (gas) it and nothing happened. We took it home and returned it the next day (samething) with doubts they were going to fix it Again we pickup up the Suburban and it still had a transmission problem wouldnt shift out of 2nd . I took it to a Chevy dealer in Eastgate and they fixed it right the first time I havent had any issues from the installation Chevy did I paid $4000 for a transmission when Lincoln made it seam as it had a new one Beware of cheap NON DEALER (buddy buddy)WORK ON TRANSMISSIONS . Then a refused to fix it or pay any of the cost

I had a great first time experience with service at Lincoln of Cincinnati. I needed an oil change and tire rotation so they offered to pick my car up from work and drop off a loaner. By the time I got home from work with the loaner car they were done and came and dropped my car off at my house. Great Service! Thank you.

The service was excellent with a short wait time. I was provided with a loaner vehicle and the repair was completed in a timely manner. Each person I encountered was friendly. And they cleaned my car!

This service department and dealer is TOP NOTCH.. Cody Jones in service is very nice and helpful. Ben in service is helpful too. They are simply the best.

Called late afternoon for appointment for transmission reprogram notice from Lincoln and oil change. Option to text request which I did. Better than leaving voice mail. Gene called me back next morning and was able to schedule me quickly. At time of appointment Gene not available, so Ben took care of everything and was thorough with his follow up as found leak in drive shaft seal which was covered by warranty on 5 1/2 year old car. Car was ready when promised. Drive in service area and customer area were all very clean.

Montgomery Lincoln has great customer service. Our service advisor Josh is awesome! We always take our vehicle here to be serviced because of the knowledge and professionalism he displays. He makes appointments around our hectic schedules, always has a loaner available for us and knows us by name. Good customer service experience goes a long way and creates lifetime customers. The culture of Lincoln Montgomery is that of a family, you’re in great hands there.

I really like this place and love the experience. Rachel was very helpful in finding the car Im looking. I highly recommend this place and would love to use them again.

I have been calling their service department for 3 days in a row all hours of the day and they are not answering my calls nor returning my voice mails, Service department couldn’t get more rude I just wanna schedule an oil change and they won’t answer their phone for days now, even the lady answered the phone at the front office tried several times she couldn’t get hold of the service department, the Man in charge of the services department should get a job at a used car lot. Pay here buy here would be good place for him. I called Beau Lincoln in Vandalia OhioThey immediately answered and I made My service opt with them. Even thought they are extra 20 miles extra drive I’m giving my business to them. 1 star for Lincoln of Cincinnati service department. Shame on you.

Good customer service, great price on the used car I bought. Didnt feel pressure by Dave, my salesman. And although they have me options, I didnt feel like they tried to shove extra stuff down my throat like many dealers. Plus the new digital signing process needs to stay even after COVID-19!

Absolutely wonderful customer service and professionalism by everyone at the dealership! Very courteous sales staff who are easy to work with, especially David May! Cody Jones, the GM also followed up to ensure I was pleased with the purchase! I’d highly recommend checking these guys out if you are in the market for a new or used vehicle as their selection and service is second to none and they made me feel like family!

I had a very professional purchasing experience with Lincoln of Cincinnati. David Joe May was very knowledgeable and considerate of my time. The service was excellent. I highly recommend this dealership. The 2020 Lincolns are State of the Art.

Corey Joyce, was my service advisor and he provided the best experience. I made the best decision when I agreed to have Lincoln of Cincinnati repair my car. I went in with an old car and now it drives like new. Thanks to Corey and all the wonderful service department staff, I will be a repeat customer.

We had the best experience at Lincoln of Cincinnati! Our called Sales person Chris, helped us out tremendously. I was very interested in a used Lincoln Nav 18’ listed on the lot and we live several hours away, and was worried with the good deal, it wouldn’t be there upon arrival. Chris, held this vehicle for us until we could make it there, just barely before closing time. Thankfully he held it because we weren’t the only ones interested.. I also, want to make note of the lady (can’t remember her name) that was tremendously helpful with our two small children, ages 3 and 5. She talked with them, providing them snacks and made the time there well worth it. We are proud to say we drove all those hours, and even spending the night and will definitely go no other route than to Lincoln of Cincinnati for our next vehicle! We love our new “Land Yacht” ;)Thank you all!The Brownings

Love my Lincoln service department. Entire team from receptionist, sales to service are top notch. Cody Jones, GM of Lincoln Cincinnati, does a great job managing his business and his team.

Once again Lincoln of Cincinnati exceeded my expectations of the car buying experience. Matt Tucker made the process easy and made sure that all the extras I wanted in my new Nautilus were included. Once again I was happily surprised by the time that saved while choosing my new vehicle and driving off the lot.

I would definitely recommend Lincoln of Cincinnati to anyone looking to purchase a vehicle. It was a pleasure working with my salesman, David May. All of my emails were answered quickly whenever I had a question or concern. My experience at the dealership couldnt have been easier, given were in the middle of a pandemic. David made sure everything was done quickly, efficiently and professionally to ensure I didnt have to spend more time at the dealership than necessary. I couldnt be happier with my Lincoln MKZ and I look forward to seeing everyone again at Lincoln of Cincinnati when I take the car in for service.

Very friendly and knowledgeable staff.

Great experience. Courteous and helpful staff. Steve Warden was great and worked hard to meet my needs. I’m very happy with my new vehicle.

The car got there a little early due to my schedule. The specified work was completed that afternoon, and at the quoted cost. The report on the car indicated 2 other items that need attention. Im evaluating them.I was happy with my visit.

My experience with Lincoln of Cincinnati was excellent. Steve Warden worked hard to help my son afford a used Lincoln MKZ. Go see Steve, you wont regret it.

Service is the best here! They really take take of their clients.. Gene and Ben are great service advisors, and thier mechanics does great service too! Highly recommended..

We recently purchased a 2020 Lincoln Nautilus from David Joe May at Lincoln of Cincinnati and we are loving it! From the time that David greeted us out on the lot to the completion of our purchase, we had the best experience. David was very knowledgeable about all the different features that each car was equipped with which helped us make our decision. We will definitely let all our friends know of our experience and hopefully, they will come and see David.

I just purchased a 2020 MKZ and I love it. My sales person, Matthew Tucker, was great to work with. He is knowledgeable, thorough, and extremely pleasant to work with. We were able to handle almost everything by phone. This was the best experience Ive ever had when purchasing a new car. I will be using their service department.

Very terrible service and deal I will never buy from them ever again because I got a car that has so much damage on it dents all over the car with some weird hidden issues I’m so stress with it and also a cracked grille I went to the dealership the sales manager said there nothing he can do because the deal has been already made so when I get the surveys about this dealership they will get nothing but 0 stars they suck very terrible dealership the car should’ve been a lot cheaper if I had seen these hidden damage on top of these issues the cars tires are miss matched overall terrible experience I would never recommend this dealership to anyone one who’s trying to buy a car period!

I am sorry to leave such a low rating, however my vehicle was in your service dept. for almost a month. I had to drive back down to your dealership 2 weeks into the service period (3 hour round trip) in order to ride with my service advisor to have him witness the rattle and reconfirm the rattling moonroof issue (which we did) and even after that I was told that the service technician could not hear the rattle and then, oddly, a few days later was told that the rattle “fixed” itself. I asked if the car had been test driven to confirmed that the rattle was “fixed” and was assured it was.Within 300 feet of driving it off the lot, the rattle was present. I called back in order to secure another service appointment to “really” fix the rattling moonroof and was politely told, “we don’t want to work on the car”—-unbelievable! I essentially had to beg my service manager to reconsider and I was “granted” another service appointment, however, I decided to bring my vehicle to another dealership and they immediately verified the rattle and the entire moon roof—glass panels, tracks, headliner—everything has been replaced with brand new under my new car warranty via Lincoln.I am very disappointed in the ineffectiveness of your service dealership and how I was made to feel throughout the entire process of dealing with your service dept.I will not return for service or future car purchases. You should be ashamed treating any Lincoln service client this way, especially when they bring to you a new, $72,000 Lincoln product for repair!

My car wouldnt start, so I got it jumped. I took it to Auto Zone (across the street where I was). They tested the battery and alternator & said they were fine. I was able to drive it home, but it wouldnt start the next day. So, I called Montgomery Lincoln & scheduled an appointment. I had it towed in and I was told it was the battery! I am a little concerned that I might get stranded since Im not completely confident that the issue was indeed the battery. Heres hoping.I had been in for an oil change the week before and asked to have something that was hanging under the engine cut off so it didnt drag, but that didnt happen.I usually always give Montgomery Lincoln 5 stars because they are so good & helpful.

The process went very smoothly, thanks to Chris Pierratt.

Ben at service was courteous and professional and got my car the next day.Could not ask for more. Thankyou!

I had a very pleasant experience purchasing my new Lincoln Corsair at Lincoln of Cincinnati! My salesperson Steve Warden was wonderful & walked me through the many extras pretty much standard on this vehicle...Thank you Steve!!

I have been leasing my cars from Lincoln of Cincinnati for the past 15-years. You cant beat the drive of a Lincoln and there is never a hassle. It has been a pleasure working with David Joe May. He is always so accommodating and professional. I highly recommend you visit Lincoln of Cincinnati and ask for David!

Thank you for a great experience. My salesman was David May. He was very professional, helpful, and sincerely cared. Best experience ever buying a car, it was simple and quick. I would highly recommend the team at Lincoln of Cincinnati!