The service department is always quick, efficient, and thorough with their inspections. The staff are THE BEST. They even offered to help put our shopping items into my car from the loaner car. I always get a loaner if I have to wait for more than 2 hours. I had the 30,000 mile service, so it took awhile. I have never had such friendly service anywhere.

A great lease experience with Abby! Clear and responsive communicator lightening fast -- using email, phone and text to stay in touch. We got the car from out of state, and it was simple, easy, as promised, no hidden fees or surprises. If youre looking to buy or lease, give this dealership a chance, and ask for Abby!

Perfect buying experience! Kevin Turner and Brian Higgins were kind, honest and professional and made the whole buying process simple and seamless. 10/10 would recommend to family and friends!

This was the most fun that I ever had buying a car! Chase went above and beyond to answer all of my questions and spent a ton of time explaining the new ins and out of my Forester. His passion for Subaru was infectious! And you could tell how much time and energy he spent studying the car. I am so thankful for all the extra time Chase spent going over all the little details! I felt like I received the royal treatment! I highly recommend reaching out to him! And many thanks to Tim, in the finance department. He was incredibly patient and went over each option with me multiple times! What a joy it was to drive away in such a fun car with a feeling of complete peace! Thank you all at Beechmont Subaru for a great car buying experience!

I honestly had the best experience! Abby, Connor, Kevin (what a riot) and Brian bent over backwards to help me find my perfect car and were so kind along the way. I am super thankful for them. For the first time - I felt in control of this process and that Subaru was working for me instead of the other way around. 5 stars for sure.

Before Beechmont we went to another dealership. We had found the car we wanted on the web and went there. They wouldn’t talk to us because we didn’t have an appointment. In short, they were rude.We drove to Beechmont. It was the exact opposite. Connor Patton greeted us when we entered the showroom. He had a casual and friendly style. He asked us what we were looking for in a car and had one brought around for us to drive. He answered all of our questions and got the exact car we wanted delivered. The entire experience was pleasant and pressure free. We are really enjoying the new car.

Amazing experience! John helped us, even though we werent able to get a car when we are ready I will come back. I recommend this place to everyone. When we came in we really felt welcome. Great customer service .

We had a great experience working with Dan Mercurio. We went in knowing what we wanted, and they handed us the keys right away to take it out for a drive. We came in with pre-approved financing, and everything went fast and smooth. There was no pressure in trying to sell us something we werent interested in. We will definitely come back the next time we are in the market for a new vehicle.

Had a great experience buying a car here with Jason as the salesman and Tim in finances. Quick and easy process with the staff there, and a great purchase. Thanks again!

My purchase at Subaru of Beechmont was unexpectedly very pleasant. The sales team was polite, knowledgeable, and very patient with me. My purchase involved every department in the dealership and each individual was great to work with. The sales specialists knowledge about model options was very helpful, the finance individual took the time to explain everything, the service department introduced themselves, and the follow-up visit scheduled after I took delivery completely covered any vehicle/safety feature I needed help understanding. I feel confident with my decision to purchase and am very satisfied with my Subaru Forester. I highly recommend the team at Subaru of Beechmont.

Great experience with Connor Patton. No hard selling, very informative and answered all questions easily and on the spot. Gave a great deal up front, no hassle, simple, easiest time Ive ever had securing a new lease at an exceptional deal. Reviewed car functions at pick up, even stayed in touch after driving away with a new Legacy. Its our third car from this dealership for our daughter, first time working with Connor, and I hope he is still there when we need another car. Highly recommend working with this dealership and Connor Patton!

Excellent experience. Chase did a great job. I first reached out about 3 months before the actual purchase just doing some research. Another dealer (whom I contacted first) brushed me off because I wasnt ready to buy that moment. Chase took the time over the next couple of months to keep me updated and answer questions that I had. He earned my business and I was happy to give it to him.

I just bought my very first new car. Jason Altmayer was fantastic. He was knowledgeable, very patient, and put me into a 2022 car that I could afford. I would recommend Beechmont Subaru to anyone that wants a good car with someone that is a great at his job.

Quick and efficient process for a first time car buyer. Always have a great selection of different vehicles at this location. The salesperson that assisted me with my purchase was Connor Patton and his friendly helpful service went above and beyond to help me get the car I wanted at a price that worked for me. As a family this is the 4th vehicle we have purchased from Beechmont Subaru, and I only see that number going up in the future.

I purchased a 2021 Subaru Ascent and recommended the vehicle alongside the salesman Connor and finance manager Tim. I felt zero pressure from Connor, and I did not feel rushed. Beechmont Subaru was the easiest dealership I have ever worked with. 10/10 recommend!

By far the best experience I’ve ever had in purchasing a vehicle. Conner and the sales team were spot on in communicating and going over everything in detail upfront. I would recommend this dealership to anyone looking for any vehicle. Thank you to everyone at Beechmont Subaru for the great customer service and being so easy to work with!

Smooth easy car buying experience Dylan was very helpful.

I just love my new Outback and had a simply wonderful experience here throughout the entire process! Jesse and Brian were so cool and easy to work with and everyone there treated me with kindness and respect. I highly recommend this dealership!!

I’m always highly satisfied with repair and maintenance service when I take my Forester to Beechmont Subaru. During my recent visit, Mark Rothenbusch provided excellent customer service. He listened to my concerns, was patient with my questions, offered important and accurate information to assist me in making timely and cost effective decisions.

I had the unfortunate experience with someone hitting my parked car and leaving the scene without notifying me. However, because I had bought my Subaru from Beechmont Subaru I didn’t worry about getting the car repaired. The repairs were done quickly and my car looks and drives like new. They handled everything and I didn’t need to worry about anything. I highly recommend Beechmont Subaru. They are THE BEST!!Thanks for everything.

I bought my BMW X6 from here and my Salesman, Tom Friesens customer service etiquette was EXEMPLARY! My buying experience from start to finish was seamless and Im very pleased! The whole entire team here is phenomenal!

My experience at Beechmont was exactly what I needed it to be. I walked in with a plan and Dillon helped me achieve my goal. I always felt Dillon and everyone at Beechmont had my best interest at heat. So glad I found them online, it was worth the 430 mile round trip with work with Dillon and Beechmont.

Chase was very helpful and super knowledgeable. He made the decision process easy and painless! The rest of the team was very welcoming and helped my purchase go smooth!

I had a great experience working with Jason to purchase my new Crosstrek. He was friendly and knowledgeable and kept me updated every step of the way. I would definitely recommend Beechmont Subaru to anyone else looking to buy a new Subaru.

I love this place. Every single person has treated me with respect and has thoughtfully answered my many questions. This time my service advisor was Rob Harley and I checked out with Mark.....each receive high marks for professionalism and courtesy.

Dylan was a wonderful sales associate to work with during my new lease of my 4th Subaru Forrester— he was very professional, friendly and very thorough. Brian completed all of the leasing documents— very nice, informative and explained what each document was for. I would highly recommend Beechmont Subaru!

We would rate our buying experience at Beechmont SUBARU a 10 if they would give us that many stars. We bought a 2021 Legacy and Jason was our salesman. The guy is a wizard with numbers and deals. Then we had Tim in Finance who was a master at his job. Then we dealt with the excellent service department in getting a small defect in the glass fixed. Everyone was extremely professional and went out of their way to make us happy. This is our second Subaru from Beechmont Subaru and it wont be our last. We are so pleased with our new car

My husband and I had a great experience at Beechmont Subaru. Came in with a list of cars and a working budget. Tom Friesen did an awesome job helping us find a reliable vehicle within our budget! Would definitely recommend Beechmont Subie for a new/used vehicle! :-)

First visit at this location for service on my new Subaru. From the moment I arrived...I knew I was in good hands. I was promptly greeted by my Service Advisor, Andrew Tsai, who was extremely friendly,helpful and knowledgeable. They were so professional and efficient in servicing my vehicle. Im so glad I purchased a Subaru! Above & Beyond in every way! Thank you, Subaru Team on Beechmont!!

This service trip was just a checkup and oil change. Andrew was very professional and got me taken care of quickly and efficiently. He also let me know some future services I would be needing (brakes,tires), which will give me time to plan and budget for those items.

We just purchased our third Subaru and we love it. I would like to say how wonderful Beechmont Subaru is and what a outstanding job our sales Consultant Jason Altmayer did. We will continue to our business with them.

Just bought a car yesterday and Tom Friesen help me out. I really appreciate that he wasnt pushy and gave me the space and time I needed, but was extremely helpful and available when I had questions. Great experience.

Dylan was my salesman. I had a list of four cars in my price range. One of the cars he would not recommend to me due to the carfax report. I test drove two cars and he took the time to see what was in my price range at Kings Auto Mall Subaru in case the two dealerships could work out a car swap. After explaining my options he recommended the Hyundai Sonata which I finalized the sale on yesterday. Also the dealership as a whole was fantastic. They was a mess up in my schedule at work and they were able to move my appointment three hours ahead of what it was supposed to be. I will be recommending Subaru Beexhmont to anyone I know who is in the market for a car. They were fabulous.

Rob in service was great to work with. I made my appointment with him, dropped my care with him, and checked out with him. He answered my questions and was extremely courteous as usual.

Caleb was super helpful. He was very personable, and took the time to explain the situation to me. Was very comfortable in trusting his recommendation moving forward

The experience was excellent. I greatly appreciate Jason Altmayers help. He was great to work with.

Jason and the team here are nothing short of amazing! The entire process was painless!

Found a car there that met my needs. Previous car basically died! Chase and Tim were very helpful and supportive. We found the car on their website. They provided excellent follow-up to complete the sale with extended test drive, fair trade in $ and sale price.

I bought my subaru outback in 2015 and have had it taken care of at this service center. Every time I have been so impress with the service and kindness I have been shown. Rob Harley has been so kind to help me learn how to work all the electronic extras that this vehicle has. I am so grateful to have such a good place to go too.

Carol and her team at Beechmont Subaru Body Shop are great! Friendly, efficient, and helpful. Carol was quick and responsive to all my questions.

I like the service they have for me very good and understandable.I will have referred to every one I know thanks the Beechmont Subaru.special sale person John Gaudio

Andrew Tsai was the Service advisor. Was very thorough in explaining service needs for my vehicle. So far it seems that the seeded repairs were successfully completed.

I had excellent experience with David Smith and great customer service. I would get another Subaru from Beechmont Subaru. Thanks guys

Our last five cars have all been Subarus, and all five were purchased at Beechmont Subaru. Our salesperson could not have been more helpful. Dylan Royer was professional, courteous, and knowledgeable. Moreover, he facilitated the purchase at a time when depleted inventory meant selecting a car not yet on the lot. So a tip of the cap to him.I was disappointed that lifetime oil changes no longer come with the purchase. As someone who drives a car until the wheels fall off--our first three Subarus averaged 220,000 miles when we sold them--the lifetime oil changes were a real savings over the course of the life of the vehicle. While that means cost to Subaru for providing them, those visits to the dealership were often occasions for other maintenance that we did pay for. That is less likely to happen as I shop around for the best price for an oil change.

This was our first service on our new 2021 Ascent. It was a simple oil and filter change and it went very well. Caleb Ervick explained what was going to be done and how long it would take. Since I was waiting for the car, I was shown into the waiting area. It was clean and had plenty of coffee for free. My first time experience was excellent.

I have to give Beechmont Subaru 5 stars***. My service advisor, John Kirker, immediately handled my service needs which included a recall for a module replacement and inspection of rear stabilizer, in addition to regular scheduled service. I drive about 65 miles round trip and pass 2 other Subaru dealers much closer. I expected a long wait with the recall and other service. It was not long at all and everyone at the dealership was very professional and courteous! This is why I go out of my wat to get my Forester serviced at Beechmont!

Had a great experience with Tom Friesen. It was a smooth and easy process.

Had an amazing experience at Beechmont Subaru. Started with stressful situation of having to get a new car before I had planned, but ended with them making the process as stress free and easy as possible on me. John Kirker Service manager was a great help when I brought my old Subaru outback in for service and determined it was time for me to get a new vehicle. He helped in coordinating the trade in with Abby and allowing me time to make some decisions . Dylan Royer was my lead contact in sales and he did an amazing job in easing my stress and finding me exactly what I want. I am LOVING my new Crosstrek and happy to still be a part of the Beechmont Subaru family! Car #3 for me there!!

Got a great used ford escape. No pressure sales and great service!

I went few times for service and bought them a car as well. The customer service was outstanding every time I was there. They gave me ride for even minor services. Connor Patton gave me a good deal on car purchase.

Andrew Tsai is the best! He was very professional, friendly, transparent and polite. Dont know the name of the individual who greeted me when I pulled my car in for servicing but he was also just as kind and welcoming. Overall a solid service team. Got me in and out quickly. The lounge/waiting area is nice too and I could get some work done with waiting.

Jason was really helpful and friendly, he even stayed late past closing to finish up paperwork and to walk me through the process of buying my first car! (Subaru crosstrek 21)

Thank you Dylan Royer for all your help. The entire sales team was a big help and made the buying process easy

This dealership goes above and beyond with customer service. I bought my Subaru Ascent in November 2018 and have only had excellent experiences with this dealership. I would definitely recommend this dealership if you are looking to buy a Subaru.

Service department did a great job and much quicker than estimated. Adam was very helpful!

I took my car in for routine service and was greeted by Rob Harley who treated me like we were good friends. He performed the walk around inspection and was very clear in letting me know what he found. He also communicated what would be completed in the inspection and the cost. I knew I was leaving my car in good hands. Rob also called me with the results of what was needed in a timely fashion. I was surprised how fast they were. Turned out my rear breaks needed some work. Rob was great explaining what they would do and the extra cost. When I went to pick up the car there was a short wait. Andrew Tsai from the Express Service saw me and came in and asked if he could help me. His check out and explanation of what was completed was efficient and clear. I really had the best experience one can have with car service with Rob and Andrew. The bill was large because of what I needed done but the service was well worth it! I will definitely be back and when it is time for a new car, they will get my business. Thank you Rob and Andrew!!

Beechmont Subaru serviced my car efficiently, Rob, my service advisor, treated me with respect, and they have a very comfortable waiting area. I would definitely recommend Beechmont Subaru.

Rob helped me a lot... I had an issue with the audio and apple play.. he got me squared away quickly. They performed the service and fixed it for me free since it was covered by my warranty.. I’m from out of state by a couple thousand miles so I appreciate the help.

Mark Rothenbusch was very helpful and actually didnt charge me to fix my window, since all that was required was to reset it so that I could once again roll down my driver side window. Were bought 2 cars there in the past and will buy more in the future! Great place.

I live in Lexington, KY and, due to the car shortages, was not able the exact model/configuration I wanted locally. Via the web I found that Beechmont had the exact car/options I wanted. I spoke with a number of people, probably more than normal as I was from out of town, and they were all great and very helpful. The main sales person I worked with was Dylan Royer but I also spoke with Abby Feldkamp, Kevin Mollaun, Marianne, and Cole. I am very happy with my new 2022 Subaru Outback limited and my interactions with Beechmont Subaru.

Bought my first brand new car. Tom was my sales person. I had totaled my VW, and told him that I was worried about needing a rental car while my car was being ordered. No issues, they set me up with a loaner until mine arrived. The finance process was quick and easy. I think I was there about one hour total for the loan closing. I love my Subaru, I have been wanting one, and so happy I have one now!

I brought my Subaru to Beechmont for the first time and had a great experience with service advisor Rob Harley. Service was timely and fairly priced, and the staff was friendly and helpful.

Absolutely the easiest & most pleasant car buying experience Ive ever had. Many thanks to Joe, Tim, Abby & Cody. All were great to deal with. Very professional & courteous. Thanks again.

Went in to take a look at a 2014 Ford Edge Sport with my fiancé about two weeks ago, was fully prepared to trade in my current car for it as I felt much more comfortable with the Edge. Cant remember the name of the guy we worked with but he came across really condescending, didn’t make much of an effort to help us, and mostly seemed like he just wanted to leave. It was closer to the end of the day but regardless it was unprofessional. Talked down to us when we were talking numbers, low balled the trade in value of my car and said to go to Carmax but didn’t think we’d get much more of an offer there. Did check carmax who offered $3000 more for my car. Ended up going through a Ford Dealership who pulled the car for us and bought it through them, they gave us a much better deal and bumped the trade in price up a good bit too. Was a really disappointing experience with Subaru, but luckily I was able to get the car I wanted in my budget anyways.

Connor was the best! Very happy with our purchase!

Very pleasant experience, met with Connor who was informative, professional, efficient, and not duplicitous.

My service appointment was quick and Robert Harley took care of my two recalls, the oil change and tire rotation in just about 2 hours. Thanks!

I received excellent customer service from Mark Rothenbusch. Will be back and look forward to having Beechmont Subaru take care of my Crosstrek.

Earlier this week, I took my Impreza into Beechmont Subaru for scheduled maintenance & a software update. I was welcomed by Andrew Tsai, Service Advisor, who was personable, cordial, and efficient. Anthony and Shawn, the two service reps who took care of driving me home and bringing me back to pick up my car when the work was done, were courteous and friendly. Excellent service all round! Thank you.

My recent oil change was perfect! Andrew was very courteous and professional. The waiting room was clean and comfortable, and even provided drinks and snacks. My car was ready in the time frame promised. Thanks!

On 11/17/20 I came in for my first oil change/tire rotation on my 2020 Subaru Forester. I used the Express service without an appointment. I’d like to commend my Service Adviser, Robert Harley, for the outstanding customer service I received. Check-in was quick and waiting area was quiet and comfortable. Within a very short period of time the service was complete and my car was ready to go! Robert even took the time to explain how the climate control knobs work because I wasn’t getting heat from the center vents. Operator error, of course! I was extremely pleased with the entire experience. I still love my Forester after 6 months and Subaru service department is awesome! It’s hard to find exceptional customer service in this day and age. Keep it up!

Great service! I also LOVE that there wasnt a tv on in the waiting area!

Outstanding service, we love our outback!

Theres a reason Im a repeat customer. Beechmont Subaru treats me professionally, respectfully and with kindness and courtesy. In shopping for my new car I approached several tri-state dealers with my very specific and well-researched specifications. Unlike some, they didnt try to sell me on something else that fit their needs. Beechmont listened to me and simply presented the most competitive price on the vehicle I wanted. This is the way car shopping should be. Keep doing this and you have a customer for life.

We purchased our Crosstreck back in 2018 and we have been very happy with our purchase! The service team at Beechmont Subaru is always very friendly and helpful when we bring our car in for routine maintenance. Would definitly purchase from this dealer again!

Dave took good care of us!

Excellent customer service provided by Mark Rothenbusch, Senior Service Advisor. All services to vehicle were completed with care and efficiency. Would highly recommend this location for Subaru purchases and servicing.

Bought a car had to take it back in to get the AC working, noticed the day I picked it up the plastic above my wheel was loose. I dont live close to the dealership, hope they fix my issues again.Thank you.

The service I received was excellent. The repair was done quickly and thoroughly. My service advisor, Caleb Ervick, was very helpful in giving me information and answering all my questions. The staff was unfailingly polite. A very enjoyable experience!

I recently had service done at the Beechmont Subaru on Beechmont Avenue in Cincinnati. I have always been impressed with the professionalism of the staff, the expertise of the mechanics and everyone that works at the site. My service advisor, Korydon Alexander, was especially pleasant, professional, and easy to communicate with. The service to my car was excellent! I had my brake rotors replaced on my back brakes and they always pick up on the little extra things that need attention that I would not have known about, like dirty air filters. Overall, I’ve always been very pleased with the service at Beechmont Subaru. It’s always a pleasant experience and they do their best to get my car in and out as quickly as possible.

Very fast service, very nice people to meet. As they have in the past they did a great job. I had a few questions and the service advisor (Caleb Ervick) took the time to answer me completely. I am well pleased.

Great service and awesome communication. Andrew Tsai is a top notch service rep. Highly recommend!

I scheduled a 60,000 mile service recently for my Outback. Rob Harley was personable and efficient and provided excellent communication throughout the process. I appreciated having access to a loaner car as this visit required an extended period. Rob saved me some anxiety by explaining the engine shut off feature present on idling with my loaner car and was proactive in anticipating and communicating features which differed from my current vehicle but which he knew I would need to access during the day. Thanks, Rob, for going the extra mile to make my visit go smoothly! I rely on Beechmont to keep my car in top condition and, although I dont know who my technician was, appreciate the quality of work done and the test drive to assure all was well.

Poor customer service and sky high prices. DO NOT RECOMMEND.I went to buy a new car and the salesman had me sign a paper agreeing to the price for a certain car and said he would get it from a different dealership. 4 days later after no call, I find out that nobody around has what I agreed to. He literally didnt even check the computer before grabbing the form. Meanwhile I found out in 30 minutes by using the normal Subaru website, yet somehow it took them 4 days.I called several times, and finally had to physically show up at his desk to get a response. After that he tried to get me to upgrade trim level, and wouldnt budge on price. After waiting an entire day, he offered 400 off the price that was 3 grand higher than what I initially agreed to, and 10% over MSRP. What an insult after wasting a week of my time.

Excellent service from true professionals. I had the pleasure of working with Donnie and Brian during the sale. Both gentlemen were personable and listened to everything I had to say. I highly recommend a visit to this location if you are shopping for a vehicle.

We recently had body shop work done on our 2020 Subaru Outback aftera collision. The service, as always is the case, was excellent. Jessica worked with us personally and we were very happy with how she handled our concerns. She was kind and very efficient. We have owned SubaruOutbacks for more than 20 years and have always returned to Beechmont Subaru in Cincinnati, both for purchasing and for service. Weve lost count of how many Subarus we have owned, probably 6 or 7. We willcontinue to use Beechmont Subaru for all of our transportation by carneeds.

They were awesome! I never felt pressured and the whole process was smooth!

Went there to check out an internet deal. Sales staff were disinterested at best. Didnt know the condition of the car. Disappointed

This is the best place to go if you drive a Subaru. All of the employees with whom I have interacted here, both in service and sales, are extremely helpful, friendly, knowledgable, and kind. Especially if you own a less common car such as a WRX, an official Subaru location is the place to go. They really know what theyre doing here; they did a fantastic job when I owned a WRX and have also done a fantastic job with my Legacy. Robert Harley is the service advisor who has done work on my car most recently; I have always had very positive experiences with him and with every other service advisor at this location.The waiting area is clean and comfortable. Theyve also always been accommodating with providing a loaner car when necessary. The employees and the service at Beechmont Subaru are of the highest quality, and they have certainly earned all five of the stars Im giving them.

Excellent detail to service. Staff very professional and courteous. Took the time to explain everything they looked for when they serviced my car.

Great experience. Mark Rothenbusch, my service advisor, was extremely helpful and a nice guy. Nice employees all around.

I had to drive an hour and a half to get to Beechmont Subaru to have a tire repaired on my Forester. I would drive that distance and more if need be! Andrew at the Service Center was most helpful and professional. Great team!

Thanks to John at Beechmont Subaru for his help with my 2017 Forester yesterday. Patient, professional, and kind. I appreciate it!

My appointment was at 11 and they got me in for an oil change when I arrived at 1030. Friendly staff.

I recently (12/2/2020) had service performed on our 2017 Subaru Outback at Beechmont Subaru. As it has always been in the past our Service Advisor; Brian Class, provided an extraordinary experience when some communication & cost confusion arose on the service to be performed! He went well beyond our expectations to resolve the issue to make sure we were totally satisfied customers! I highly recommend Beechmont Subaru for all vehicle service needs!

I have been a loyal customer for 6-7 years, and while I have in the past had exceptional service, my last 2 appointments have been terrible. Twice now I have been sent home with unaddressed problems, and have had great difficulty even getting in contact with the service department once my car is there. Im not sure if they are understaffed or what exactly is going on, but the thought that they judged that it was ok to send me home in a car with issues that could have resulted in an accident despite my specifc requests, has eroded my trust in the quality of their work. This is exceptionally frustrating, and has led me to take my business to Kings Subaru instead. I used to walk home from Beechmont Subaru after dropping my car off - now I will take the 30+ minute drive to Kings so I can be sure my concerns are being listened to. How sad.

Whole process took less than an hour. Smart, friendly, and honest staff. Top notch!

My old CR-V was totalled. Found my replacement here & it was the most headache-free transaction I ever had with a dealer! Top marks all around! (Also for the bodyshop & Nathan who handled my insurance claim & took care of my dear departed 2003 CR-V,)

Had an awesome experience purchasing a Subaru Impreza and also getting work done on it here. Seth Trisler was the salesperson and he was so helpful and made everything so easy. When work was completed on my car, I wasnt able to return their loaner car right away and they were so awesome and flexible. Definitely will be sticking with Beechmont Subaru.

Had some issues here and there with my Ascent. Service is always friendly, helpful and very accommodating. Hopefully I won’t see them often.