Recent oil change done in 30 minutes. Price was fair, the staff is very cordial, and they did NOT try to sell me other services that I did not need. They did exactly what they promised to do ! Also as a former customer, they text me when their hours change during holidays or from Covid. Very considerate!
Very professional shop and operation, uncommon amongst independents. The team got me in and out in a very reasonable amount of time. Proactively offered the choice of Mobile 1 synthetic over the default. Ill definitely use them going forward.
Very friendly and professional Mike and Brad were right there to greet me and make my annual maintence go by flawlessly. Thanks Glenway Chevorlet ill be back!
Always great service, and I have always felt they are straight up honest with me. Let me know estimated cost, then start work....
Glenway Auto Center is a great place.Appointment scheduling is easy and service is always top notch and reasonably priced. Staff are professional and friendly.I highly recommend Glenway Auto Center.
Great job. Everyone is always Friendly.
Staff has always been friendly and trustworthy.
Always professional and well done repairs.
Honest. Great work. No more, no less.
Drop my van off with engine locked up. They went out of their way to fix it at the lowest price possible by finding a used cylinder head. The van runs better than it ever has. Thank you Phil and your team!
Quick service fair price.
As always feel so safe after they work on my car. A piece of the splash guard was hanging down. Just noticed by accident. Took it in imminently and they reattached it.
Grateful to Glenway Auto Center for helping my family in a difficult situation. My daughter was traveling across country moving from the East coast out West when her engine died 45 miles outside of Cincinnati. Phil was kind enough to let us have her car towed to the shop even though they were booked solid for The next week. They assess the situation the next day and provided options. Parts were ordered, the car and my daughter’s belonging were kept safe and she was able to get back on the road again. Thank you Mike for all your help and for the great communication throughout the process. Much appreciation!
I cannot say enough good things about this place. They are kind. They are knowledgeable, and never use that knowledge to try to get you to pay for things you don’t need. They are fast. A very people-centered business, and exactly what anyone is looking for in an auto mechanic. You won’t regret coming here:) Brad is especially nice and honest and welcoming!
Got me in right away, always do a great job!
Extremely helpful and good prices! Really clean place and also the staff is very knowledgable and friendly. Wouldnt go to any other place.
Friendly staff that offers genuine help with your car issues without trying to dig into your pockets. Will definitely return.
They always do a great job!
Great group to work with. I would not take my car anywhere else.
This has been my go-to auto care facility for over 20 years, back when it was still Glenway Chevrolet. Theyve never steered me wrong (pun intended.)
These guys are professionals. Ive always taught my children that finding an honest, knowledgeable, and professional car maintenance place is worth its weight in gold. This is the real deal!
I live on the East side of town and drive all the way to Harrison Avenue for this place. Excellent work and customer service. No complaints so far. I got sick of taking my car to the expensive dealership and started going here because of a coworker. Highly recommend!
Job well done as always! I trust this business with my car and to not create extra issues just to charge me more money! As a female, this is worth its weight in gold! I will come here as long as this business is standing!
Pulled up to spend on a new remote baytery and luckily one of the workers flipped my battery and it worked fine saved me some money i had it in backwards ..thanks guys
Highly recommend!
Very nice people, and they got me in and out in no time while I waited in the lobby
They wanted me to pay 150.00 for a diagnosis fee. Then if I decided to let them repair it, the 150.00 fee would go towards the cost of the repair. All I needed was my alternator replaced. However they refused to accept my confirmed diagnosis from auto zone. They refused to give me an estimate on how much it would cost. So I removed the two bolts myself. Replaced the serpentine belt and bad boom, bada bing, I replaced it myself. Anyone could change this alternator. You can watch it on you tube. This repair shop is for chumps.
My car has issues with lights coming off and on. It was determined that she needs a timing belt and has an oil leak. They were honest with me that it would be cheaper to buy a new car than to fix this. Honesty saves me in the long run.
We always have a great experience at Glenway Auto. They treat customers and vehicles respectfully and honestly. I would and do highly recommend Glenway Auto to anyone looking for a good, honest auto center.
Dropped my Jeep Wrangler just before a holiday. Glenway Auto Center made sure I understood how long they would be closed for the holiday and just what to expect as they needed extra time to complete a labor intensive repair on my 10 year old Jeep.Estimate given for parts and labor was very accurate and the resulting work was another job well done. Glenway Auto Center is our place to go for all our vehicles and now our Grandson has his vehicle serviced at Glenway as well. Always a great service experience at Glenway..
Dave gave me a quote, reasonable for what they have to do. Willing to give them a shot in the near future! Cant wait to see what they are made of
Good place...good work!!
They are amazing! Brad handled everything so efficiently. Was able to diagnose, get parts and have my car repaired within a very quick time frame. Back on the road in no time.
Really amazing customer service! My car had broken down and wasn’t starting in the parking lot across from theirs. They were able to find a way to get it over to their shop. They were able to get my car in, checked, and fixed all in one day. Definitely coming back if I ever have any issues again!!8/29/2019 : Went again today and more wonderful service! I promise if you’re ever looking for someone to work on your car, make sure you come here!!
I was new to Cincinnati. I left my brother mechanic back in Arizona. I needed a mechanic and found Glenway Auto. Wow. They have lived up to their already great reviews over the past two years. I am eternally grateful to them all for their help and care of my Kia Minivan.
My car was purchased from Honda October 2018.Just turning over 5,000 miles I figured I should get an oilcheck and full check up, But did not want to droive to Spring Grove in the middle of a pandemic when we were told to stay home, Glenway Auto was the perfect solution. Close to home with a good reputation. And they lived up to it.
First time at the one on Glenway. Use to work by the one in Florence KY and loved the service there. I was pleasantly surprised that the service was awesome here too. Service was quick and pricing was great.
I needed a last minute oil change and they were able to accommodate my needs. They even came to my job, picked up my car and returned it when they were finished. It was quick, convenient and the customer service was excellent. I highly recommend them for all your automotive needs!
David & Phillip were great to deal with. They had me back on the road in no time with a job well done. Thank You!
They charged me $500 for their overpriced services and a day later my car broke down. Turns out I needed a new engine. Now I’m not just out $4800 for the engine, which I had done elsewhere obviously. I’m also out the $500 that I payed Glenway Auto to do ABSOLUTELY NOTHING - if anything, they made things worse.
I stopped in on a sloppy, snowy day when my windshield wipers shredded and a new engine light just came on. Glenway Auto got me in right away, replaced my wipers and gave me great info and assurance about the engine light. Its great that they are so flexible to take in quick requests and show such interest in their customers and building relationships. Great customer service! Thanks again!
This place is my go to for alignments and tire mounting/balancing. Knowledgeable service writers and experienced mechanics. They always get the job done quickly and correctly.
Brad as always was very accommodating. GREAT to have a such an outstanding auto center on the west side!!!
Glenway is awesome! Transparent and trustworthy. Top notch service provider.
Service is second to none. I was quoted my wait would be 1 1/2hrs and that was exactly how long it took. I have never had any problems with getting an appointment or service in 20 yrs.
When you work a busy schedule like I do, It is nice to know that I can have my car picked up at the firehouse and returned with all the work performed.Thanks for the awesome job
Great place to deal with. Saved me over $1500 compared to dealership on transfer case leak. Will be going here for maintenance and repairs now.
Good service, the waiting room area is always clean and comfortable. The service is top notch, knowledgeable staff and fast service.
Excellent work they took the time to fix all my problem on my jeep .. been coing form many years .. trust them with all my jeeps
Always a pleasure to work with great service at a reasonable price. I would highly recommend
New tires, quick and easy. Top notch service all around.
These guys are outstanding I definitely recommend this shop to any who needs work on their vehicle....I know I will use them again if necessary. Job well done!
We would highly recommend Glenway Auto Center. Our 2004 Blazer had a no start issue and an oil leak. Mike, the service adviser, was very friendly, listened attentively and clearly communicated throughout the entire repair process. The diagnostic and repair work was completed in a timely manner, with quality work done at a fair cost. Glenway is an excellent auto center.
Always take my car to you,as I know I get good service and you always help me take good care of my car.
These guys always seemed to be in a great mood when I walked in and made me feel at home. So far so good on the replacement A/C compressor. Love that I have cold air blowing again. Thanks Guys!
Love these guys! Very professional and honest!
I phoned as my engine light came on. Within an hour they welcomed me, serviced the car speedily and all was well with the world! What else can I say? Very dependable and customer-friendly!
They always take care of me in an extremely professional way and do not try and sell services that are not needed.
I always get first class service from GAC. All of their staff are very knowledgeable and more importantly, customer driven. I dont take my vehicles anywhere else.
Even when they are busy they go above and beyond. That is probably why they are so busy. Honest and dependable just like all businesses should instill in their employees.
Great staff! They know what to do and they do it right for a reasonable price!!Always a great experience with honest evaluations of my vehicles. If I dont need it, they dont do it. What a breath of fresh air!!
I always have a good experience at Glenway Auto Care. They are always very professional and they are good at communicating issues your automobile might be having. Also very efficient and thorough. Excellent place to have all your auto issues taken care of.
Had an oil change which took less than a half hour. Earlier this year had to have Auto Body work done due to a car accident. Glenway did such beautiful work, aside from a still needed decorative strip, that if you look at my car now, you wouldnt know it had been in an accident. The workers are very friendly and knowledgeable of taking care of cars. .
Have done business with them for years. Even years ago at glenway Chevrolet. Great service ! Great employees! Mark and Phil are the best!
Helpful
About a month ago, something punctured my tire and I had a slow leak. After dealing with it for a long weekend, I could tell it was losing air faster and I needed it fixed sooner rather than later. I called a few other tire places who said they were too busy to help me after work. The gentleman at Glenway Auto were so kind and accommodating, understanding that I had to pick up my young children from daycare after work and couldnt get there until 5ish. They stuck around until I got there and quickly patched my tire. They were so helpful and kind on a day when I was so stressed that I honestly almost cried. Thanks again 💙
Glenway was great at making time for a quick repair despite being busy. Thanks!
I got tires and front end work. My 2009 Impala ran like a new car. I am entirely with my experience at Glenway.
I took my 98 Honda Accord to Glenway Auto Center for a front end alignment. After they inspected it they said it didnt need the front end aligned but the rear was out of alignment. I asked them to go ahead and do the alignment. They came back 20 minutes later and said the bolts were frozen and they were unable to do the alignment and they didnt charge me anything. Their honesty has earned my trust.
Great work! Car drives so much better with new bushings and shocks! Thanks for your expertise.
Glenway Auto Center always does a first-class job on my car, treating it like its one of their own! High praise for the fast, friendly service and excellent care!
We have always had great, fast service at Glenway Auto Center. They consistently diagnose real problems and point out that estimates from others are unnecessary or at least over-involved. Highly recommend.
I bought my 2006 Chevy Colorado in to get the air conditioning looked at and they found a leak in one of the coolant hoses. They had to order the part and got it done the next day. They did a great job. Now I have to bring in my Chrysler 300 to get its A/C looked at.
Im glad the problem was found and the job was well done.Keep up the good work.
Was the quickest oil change Ive ever had. Everyone is always so friendly. Thanks!
I have been to Glenway Auto Center twice and each time everyone is so pleasant and has a smile on their face. I feel like I am taken care of and my concerns for my car are taken into consideration. I will continue to go here for my maintenance needs.
My father suggested this place to me, and now I know why. I have an older car with a lot of miles, and Im always afraid that mechanics will take advantage of that to add unnecessary repairs or services. The folks at Glenway were honest about what was needed immediately and what could wait, and were very prompt with the repairs and concise about cost. Theyve won me over as a customer for sure, and theyve earned all my business in the future.
I have found Glenway Auto Center has excellent customer service and that the work they do is done in a professional and timely manner. I have used them for several repairs over the last several years and not once have I regretted my decision to use their services.I have recommended to all that this is the place to have auto work done.
I have taken my car here for years, They are very honest about what your car needs done, They are just the bestI trust them with my car, I highly recommend Glenway Auto Center
Glenway Auto has serviced my cars for years! I recommend them to everyone and would never take my vehicles anywhere else!Great service and quality work with quick turn around whether general maintenance, major maintenance or auto body work!
I can always count on Glenway Auto Center to take care of our vehicles. They are fast and courteous. I think theyve finally solved our pinion seal leak problem on our 2006 Silverado 2500HD.
Glenway Auto Center has again performed a good and complete repair of my 2007 Chevrolet Suburban. There was a major engine lifter problem, and they repaired it in a timely manner for a reasonable cost. They also gave me a good recommendation on future repairs for this engine type.
I have been a customer of Glenway Auto about 8 years. They always do a great job. They check every imaginable part of your car and give you an honest, detailed report. They never try to get you to pay for unneeded repairs. Phil, Mark, Nick, Mike and everyone else will make sure you have a good experience.
Very nice people.
The employees are friendly and knowledgeable. The waiting area is clean and comfortable.
I own and operate a residential HVAC service company. If my trucks are not operating at 100%, then we struggle to take care of our customers. Ever since I switched to Glenway Auto ( over a year ago ) my trucks run better than ever. Thanks Glenway Auto for the great service.
Great service. Good people to work with!
Just oil change, quick in & out w a check over before a 3 day trip
Outstanding service, especially the head of the service department Philip.
Job always completed quickly and correctly
I have been taking my vehicles here for years. They have always taken great care of me. Nick and Mike are always complete professionals. This most recent time, I got great service, up until I went to pick up my vehicle. I showed up just before closing (558pm to be exact, as I work downtown and made every effort to get there as quickly as possible without teleporting), I met someone named Brad as they were apparently leaving, and explained I was here to pick up my vehicle. He copped an attitude (complaining that they just closed everything down and he would “try and make it work”) acted like a child, and when he got to the service counter, threw his stuff around like someone took his toys away. Definitely not the service I would say is acceptable or rave-worthy. If anything, it made me want to never give or refer any business back here again. The only saving grace from his bad attitude, was the positive experience I had with mike earlier.
April 10, 2020Went there today, slow leak in 3 month old tire, purchased elsewhere. Fixed in 15 minutes and would not accept any payment.How is that for a great business.
Theyre Great and they stand behind their work
As always, fantastic service and experience. We take both our vehicles there and will continue. Thank everyone at Glenway Auto Center for taking care of our vehicles and making the experience so pleasant in not so pleasant situations.
Paul was very nice and knows his cars
Very satisfied as usual. Brad kept me updated on the progress and provided great service.
I was very pleased with the recent service of my vehicle. The work was performed in a timely manner and properly completed. Final cost for the work was within verbal estimates.
The crew at Glenway Auto Center are great! Great high quality service and super competitive pricing!
Terrific, trustworthy service on older vehicle leaking engine oil...
As always the Glenway team fixed my car without an appointment and even loaned me a car to use while it was being fixed.Their new driveway is awesome too!