I have lived here for a year and there’s nothing positive to say for the apartments themselves.There are roaches, centipedes, and other bugs constantly. I live on the third floor and still have bug issues.My apartment has flooded twice and after a maintenance man cut a hole in my bathroom ceiling to fix it I was told that since my lease was up in 7 weeks that there was no need to fix it. Since then it has flooded again but now with a handy hole to help guide it.Not to mention the annoyance involving the dumpsters, having to use a card they sell you to use laundry, and the apathy coming from office staff.DO NOT RECOMMEND!!

I have been living here since 7/26/21! since I moved in I have had 3 floods in my Apt ! flooding of the patio drain, toilet and garbage disposal. My A/C in Master Bdrm was not working, roaches, pill bugs and house centipedes every where. The carpet in the common areas is older than me!! and smells of mildew and mold in the hallway. They dont care about the residents due to the fact that they are non-responsive, do not follow through and have a staff of 2 maintenance men for over 400 Units! DO NOT MOVE here ! it is definitely not worth $1000 for rent they are charging for a 2 bedroom! P.S> You also have to transport your own garbage in your personal car to the dumpsters in the front of the complex

Lived here for a year and a month. If you need an apartment and have nowhere else to live, dont pick this place. Re-evaluate your options and pick anywhere else.To the staff in charge of reading these - how much did you pay for the 5 star reviews?

This apartment is trash from the leasing office supervisor who is extremely rude and thinks that you have to stay because you are under lease to the maintenance guys who thinks they are doing you a favor if they ever show up for a maintenance request instead of doing their job. Look around before coming here this should be your last resort.

This is honestly the worst place I have ever lived and I wish I would’ve did some research before I moved in and I wish I wouldn’t of renewed my lease either. I can’t wait until I can move.

I currently live here and I honestly can not wait to move this was my first apartment and it was honestly the worst place I could of pick

Incorrect. Water is still coming into my apartment from upstairs. It has been over 3 months. Still giant hole in my wall. I am leaving as soon as i find something else. I have had the health department document it as well. I need the actual property manager to contact me because the people in the office are the worst.

There are a ton of problems with these units. Thankfully, there are some good people living at this complex. Unfortunately, a lot of them are being taken advantage of. I had a year long lease, and they attempted to raise the rent the moment the lease was up by about $40/month or $480 per year. Ive heard worse from other people in the complex as well. There was a young mother living in a basement unit, which smelled like an old musty motel with a leaky moldy laundry room on the same floor. She had her rent raised up by a considerable amount, and there was no way she would be able to go month to month with the exorbitant rates they were demanding, unless you signed a full-year lease.Furthermore, the roaches and pests are a massive problem at this complex. I can say with certainty that the building I was in, and potentially others, were infested with roaches. Every time I saw one it was photographed and reported, and they did sent a pest control specialist. However, we didnt go more than a month before they would begin creeping back in from the crevices of the building. When I spoke to management they told me, we cant control how clean others are with a fake smile plastered on. That kind of interaction sums up this location. They say theyll fix the problem, then charge you for it and never solve the problem. It was $10 per treatment for the roaches. We also had bedbugs creep in at one point. Due to a clause that they will require you to sign, management will select the pest control that will be used for treatment. As such you will not have control of the price for bedbug treatment, and they will not pay for it, you will be required to. It costed me $350+. They said it would be billed in installments, but they never applied it to the coming months rent, and instead took it out of the security deposit, then charged us for damages. There was never any call regarding the finances and security deposit after the lease officially ended. Instead, they send a large sum to collections.On another note, the buildings are incredibly run down, and they are very overpriced. The unit I was in had many large cracks in the walls, everything was painted over (including outlets), the kitchen was laughably small, the vinyl flooring was torn upon move in, and the screen doors were filthy upon move-in. Right before move-in, we were contacted by maintenance about a leak from our unit, into the unit below us. They shut off our bathroom sink for four or five days before two new maintenance members came in to tear up the drywall, remove the toilet and place it in the bathtub/shower (leaving feces all over the place), and then placed the toilet back when they were done fixing the leaky pipe. They didnt repair the dry wall at all.Keep in mind that there are a lot of units with a lot of people, so I understand maintenance is slow for a reason. The maintenance men and pest control woman that I came into contact with were all professional and friendly. However, managements actions clearly show that the problem comes from the people running the show. Dont rent from these people, they will smile to you and sell you on an infested unit to pocket your money. They will screw you out of your deposit.To close out this review, if you take a look at the lease and think, well at least its a no smoking property, based on the rules outlined in the lease, and the specific addendum they attach specifically for smoking, then youre going to be sadly mistaken. You will smell cigarette smoke on your balcony, if you have one. Just trust me on this one, DONT LIVE HERE. You can find much better options, literally anywhere else.

I have lived here for a year and when I got my renewal information, I immediately accepted! Ive lived in many cities during my life, Chicago, Charlotte, North Carolina, Detroit, etc. When I decided to accept a job teaching with Cincinnati Public Schools (the BEST district ever) I knew I wanted to live in the city but without the hassle. Lakeshore has given me that and more. My apartment is cool, parking is a breeze, and the ladies and gentleman in the office have been very nice, kind, and respectful with me being the same in return. My cat loves it here too. He loves to watch the birds on the balcony. However, we have had to have the discussion that birds are our friends and we dont eat our friends, lol! This city girl now knows about goose babies, duck babies, and even the svelte grey pelican who graces our presence now and then. I love it here and would recommend it to anyone. :)

I signed on to a 12-month lease here back in February of 17. Before signing my lease, I was adamant about making sure there were no pest problems, and was told that the apartment had been sprayed that same day. I made the mistake of signing right before the office closed... Upon walking into the apartment for the first time, there were two roaches on the baseboard in the living room and one in the kitchen.The next day, I called in from work to try to see if it was possible to maybe move to another unit, I was told the person who helped me was no longer employed at the complex and to move would pose a higher rate of rent.Over the next 6 months they would send Orkin in weekly to spray the place down (while I was at work, Ill add) however, the problem never wavered. In June, I found a colony of them under my refrigerator so I called the health department, who investigated and while Orkin was supposed to show up weekly, they hadnt been to my unit in over a month. It took 2 months of escrowed rent before they would send Orkin in again.And then when I moved out, in retaliation, they claimed I damaged the property and that not only was I not getting my security deposit back, I OWED them $600+ for repairsDo not sign and entrapment contract with this place. They dont care about you, they just want your money.Edit/reply: there is nothing to discuss other than the fact that your $638.91 is still on my credit report two years later, regardless of the fact that its paid.***MORGAN COMMUNITIES WILL RUIN YOUR CREDIT***

If i could give this place a 0 stars i would ! My fiancé lives here and when I’m not there, the roaches are living there ! They come from every where and the people in the leasing office dont care at all. I live in a CleAn Home and can’t believe this mess.The people in the leasing office is so unprofessional and never responds and leaves the office whenever she wants. I HATE this place. Do NOT recommend.

This is where I live, love my apartment but I need to move because it flooding when it rains.

The only reason Im even giving these apartments one star is because John who works in the rent office is cool. The other 3 women are rude and unprofessional. They claim their actions come from upper management but when I called Morgan Properties, they never heard of such a thing. The also have huge cockroaches that live in the walls. The rent is too high for these apartments. They have a lake which means there are geese everywhere!! Youve been warned. Do not rent from here!

I thoroughly enjoyed living here in the year 2015. The maintenance crew was on top of any repairs that were needed to the apartment. The view of the lake was great from the studio apartments. Everyone was friendly who lived here and I made some friends. The dance studio space in the office is great for practicing or even doing yoga. The work out room and both the indoor and outdoor pools are well maintained. I would highly recommend this place. I lived here for a year and everything was great. Really nice environment. What is great in the spring is that all of the geese who live on the lake have many babies and the whole place is filled with wild life. The geese are really friendly. Loved going down and feeding them.

Be aware of unjustified additional fees on your monthly rent bills. Sad but true!!

The best thing about this place. Is the fact that the Amberly Greenspace is just through the woods.

Staff very nice..

We came from Florida.This is bad Apartment we see. We have been living here 3 months, but the problems dont end there. We pay 865dollars, but I feel discomfort. When we moved and thermometer showed 85 °in the apartment is was hot we opened all the windows and caught a cold. I felt very bad and called emergency after this incident, were told in the office to lover the temperature to the norm 75°but were beguiled. Today is may 8th and its been cold for two weeks now tonight 2°.My HUSBAND has been colliding for two weeks and asks to fix what has been sweated and its been warm. The biggest problem is the roof of a strong Tornado damaged the roof.,and when the wind is so noisy get pressure. For 3 weeks we have been asking to repair the roof, they told us that they have no people to fix the roof. Well but know my rights well.I think is they treat us so unfairly, we wont be silent and turn to the organization where our rights will be protected. We pay 865dollars and we want to live accordingly...

I lived here unfortunately. I couldn’t even make it to a full year. I had to pay up my lease and get out of this place. I wish I could give this place no stars. The people in the office are ridiculous. They never answer the phone. They never return voice messages. If you are able to make a trip down to the office after you’ve called 15 times with no luck, once you get there they act like you’re not important. Honestly they’re more worried about leasing out empty apartments than keeping current tenants at least content (because I don’t think happiness could ever be a thing here). The apartments are disgusting. When we first moved in, there was mold under our bathroom sink. All the maintenance man did to fix it was scrap the molded paint off and paint over it (I gave up on arguing with them over this situation). There were bugs in my apartment ALL the time. In the winter, I froze my butt off. Literally was shivering. And after calling the front office and maintenance to get the heat turned up (because they control it), they said it was on “full blast” and “the buildings weren’t equipped and built for the winter.” The laundry room was never fully working. There are 3 washers/3 dryers per building. If you can catch an empty one, it probably wasn’t spinning or drying right. They tried to charge me my last month $200 more than what I normally pay. They said they didn’t know why my bill was that high and I told them I wasn’t paying it. Once there was a gas leak and the only way they notified the residents was with a paper on the door (that we only saw because we made a 2am trip to get food). Safe right? This place needs to be knocked down and they need to start all over with new buildings that aren’t old and a completely different staff

We lived here for two years. It was the worst experience I have ever had. The maintenance men were nice but repairs always seemed half way done. The place is invested with bugs. The office staff change every few weeks and are the rudest individuals I have ever seen run a business. I attempted to contact the property owners several times with no call back. When you call the office it’s rare they answer.They don’t have any regard for the individuals residing in this community. I think it’s time they step out of the role of property management because it is clear they do not have a passion for it.I have not and will not recommend this place to anyone.

This is an edit of a review in which I revealed many negative aspects of Lakeshore. However since the previous review, Lakeshore has been in contact with me to resolve the issues I face. I thank Lakeshore for hearing my complaints and acting on them so that I may enjoy my stay in Lakeshore.

If there is anybody saying anything good about this place they got paid to do it. I lived here for a year my apparent got broken into 3 times and every time they changed the locks it was the same lock pattern every time it rained heavily there would be 2 inches of water in my living room kitchen and one of my bedrooms they did nothing to fix or prevent this from happening the place is infested with roaches silverfish and wolf spiders it is way over priced all of management is rude and unpleasant to talk to and deal with Ive been in at least 5 arguments with each of the managers overall this place should be condemned and should give all the past renters their money back. I cannot stress this enough do not move into these apartments whatever you do do not do this to your health or financial situation this place is completely sh*t

My friend had an apartment there when their ceiling fell in due to flooding in the apartment above them, and now lake shore wants them to pay for damage the person up stairs of them did the place is a hell hole stay away

This place is horrible! Horrible maintenance! Horrible management! Overpriced!Contacting you guys does nothing!Debbie is rude when you have a complaint and nice when you hand over money! Hire better maintenance men that can do repair jobs correctly in a timely fashion! Worst apartment Ive ever had for this to be considered luxury, this place is a joke!

Ghetto. Used to be nice, what happened!!!

I’ve lived here for about 2 months and haven’t been enjoying it. The leasing office seems to closed at random times of the day periodically. The buildings are not well maintained either. I was showed a completely different, updated apartment when looking then was put into a totally different, outdated apartment and was told there’s nothing that can be done. The only place to load the laundry card is in the leasing office, which is very inconvenient bc it can only be loaded during business hours. Everything in my apartment is old, despite falsely advertising every apartment to be updated. They don’t replace appliances either. The management team while seemingly nice, also seems to be unknowledgeable about the features of the apartments. It’s over priced because it’s in a terrible location, and while has a decent gym, not much else accounts for the price. There is no central AC and they control the heat, which is often times way too high. If you like subpar, over priced apartments with a half way decent maintenance and management team and being awaken 15 times a night due to the squeaking geese and train then Lakeshore Drive is the perfect place for you. Even my movers advised against moving here. This unfortunately is a regrettable decision I am forced to live with for the next 10 months, but please don’t move here.

I never heard of this place

I wish it would let me give zero stars for this place. Our lease has been violated repeatedly and the office doesn’t even answer our phone calls anymore. Debbie slammed her office door and locked it in my roommates face this week when she tried speaking with her. When Debbie was confronted about the laws she was breaking in the Ohio Revised Code, she told me “Oh we don’t follow that. We only follow our own policy”. ??? Lady the ORC is Ohio law. You can’t just not follow it. I’m not sure how this place is still in business. They’re liars who are ignorant to the law in their obligations as landlords, and they only care about getting your money. Even if your rights are violated in the process. We are ending our lease early because of the amount of issues here. Save your time and money and DO NOT LIVE HERE.

Infested with bed bugs. They claim to have two bedroom, but the second bedroom is more like a utility closet. A queen size bed will not fit. Poor craftsmanship, refuse to todayre anything. Giant pothole in parking lot. They have comes around it cause if a car hit it, the car would be ruined. Furniture laying around along with garbage. Office people dont care, they just want your money. Perfect example of slum lords. Cant control heat, its either way to hot or freezing cold. Plenty nicer apartments for same price or you can get a luxury apartment for not much more. There is a reason they only post pics of office, cause the actual apartments are nasty, cheap and no good. O did I say they are interest with bed bugs? DO NOT MOVE HERE. Im ashamed my grandma lives here. Moving her out ASAP

I would like to know why the rent goes up $20 every year. As a single mom this is getting to much for a one bedroom. There is no other complex around to compare pricing. There is definitely a big turn over in this complex. Why not try to keep the ones that have been there for years and give you no problems. Work with them. Work with me.

Good apartments and prices, a guy called steve works there very helpful and kind

Super friendly staff, thats more than happy to help if any issues arise. Neighborhood is better than the other places I visited within range to my work. Easy highway access.

Great maintenance. Always quick and professional. The maintenance guy who lives in building 22 was the best. Lakeshore Apartments is lucky to have him.

Just like some others I wish that I had researched this property a little more before signing a lease and moving in. We had several issues with the management not caring and endangering our well being. We came home one day to find our apartment was full of toxic fumes from where they were resurfacing a tub below us. My husband and I were both sick and I was in fear of what it could do to my cats health. He has asthma and he was coughing and coughing when we got home from work. The office didnt notify us so we could vacate during their process. I tried to talked to them, but Debbie acting like it was no big deal. We packed our things and our cat up and left the building. I used to work around the types of chemicals that it takes to resurface a tub and they are very deadly. Anyone can research these products. I even wrote the main office about the issue and never heard back from them either. We had another issue that we reported several times that they took their time dealing with. Someone moved in and broke a lighting fixture globe that resulted in broken glass all over a landing on the lower floor. It took FOUR business days for them to clean it up. I am going to report them to OSHA about the hazardous fumes they are not ventilating properly . I even sent them information about the products, chemicals, and how that after you actually smell the fumes you are already exposed and they didnt care because they were doing another apartment tub a few days later and said that if it was dangerous the contractor would not be able to due it. This is so wrong when is something going to be done about this ran down, uncaring, and overpriced property.

I have lived here for almost five years. Have not had any problems that were not taken care of by the office . The pool is clean.the lake is a nice way to spend time with my kids.Hilltop is a good school. The location to both highways is nice.MY building is quiet .Ed the maintenance man regularly checks on my elderly neighbor,to me that says a lot.I will be renewing my lease once again

Worst apartment choice ever! Given this place 1 star is even being to nice! If you like uncontrollable bugs everywhere, mean staff, new maintenance request every week and no parking every night. Then this place is for you. I read some of the reviews before moving here and I thought to myself that this place couldnt be THAT bad as some of the previous post complained about but sadly it is. I thought to myself maybe if I pay more to live in the New upgraded apartment it wont be as bad as the previous reviews but sadly it still was. I had to wait three weeks for maintenance to come to my apartment for any request. I brought it to the office staff attention and instead of them being apologetic they were all very rude including the managers Debbie and Sabrina. The only good thing I will say is the location is convenient. Other than that.. thats it! I signed a 12 month lease and couldnt be more happier to be moved out! Good luck! Youve been warned! :(

Honestly, I like this apartment. Yeah it has its issues but all around, it’s a nice place to live. I see reviews about bugs, mold, noise, etc. but, I’ve lived here for 11 months and not once seen a bug outside of a spider or two. Yes, there are stink bugs because of the wooded area in the back and also wasps near the entrance but other than that... nothing. Only bad this is getting the rent on time. They sometimes don’t send out the rent for the month so you have to call and they never answer. Other than that, I’ve had no problems with this place. This was a great first apartment for my roommate and I.

Disadvantages:- poor customer service, as the office dont answer the phone.-speed bumps everywhere, will damage your car.-the appartments are not fully clean, and there is bugs.-there is no close trash cans, you have to drive all the way to throw your trash.-laundry in the building you have to charge a card, and the machine is inside the office, when the office is close you cant wash your clothes.Advantage:-good location.

We tried to move in here, 1 bedroom apartment for 640 rate. Paid 250 all together in application fees. After we laid they then told us the rate went up to 750. We pay 750 now for a two bedroom and two bath apartment. And they dont have a washer dryer hookup? For 750? All they wanted was to take our money and screw us over. Ridiculous.

3 bad points :- no big garbage cans near buildings so you have take your trash in your car and enjoy your time with it.- speed bumps everywhere will damage your car.- they dont answer the phone even if it is an urgent situatuion, very bad customer service .

DO NOT MOVE TO LAKESHORE APARTMENTS. I lived here for 3 years and recently just moved out. This apartment was not updated at all and I was paying $750 for a 1 bedroom. Also, when I put my 60 day notice in, they raised my rent from $750 to $975 because I put in my notice. Be aware that they will raise your rent when you try to leave that’s in the lease agreement. The management team is very poor. They have new staff every other month & the Manger Debbie is very rude and you can tell she clearly hates her job but she is doing it for the money. I can go on & on about this apartment complex but read the reviews yourself. I REPEAT DO NOT MOVE HERE. YOU WILL REGRET IT!

My husband and I loved living here before we bought our first home. The apartments had great upgrades, were affordable for such a popular area and the team at the leasing office was always friendly and helpful. The whole place had a real sense of community. Would highly recommend for anyone looking for a place on the northside of Indy.

Building 22 apartment 38 please dont let my cat out while working on my porch. The cats in my bedroom I didnt get the note saying to put them in a cage until leaving this morning and dont have one. Anyone reading this review they dont answer the phones fyi.

I wish i could give a 0 review. They constantly change how much you pay for rent, they never fix any issues with your apartment. I have personally repainted the apartment, changed doorknobs and fixed the toilet MYSELF because it takes them months to even acknowledge you have a problem going on. Pool is always out of order and office workers leave work early all the time so you cant even put money on your laundry card. I have been here 3 years and they have only sprayed for bugs ONCE! Then the office workers had the audacity to ask me to give a good review on Google. HAHAHA no.

I wish I could rate this place a O star. This place is horrendous. Management is incredibly unprofessional, they do not respond to requests in a timely manner, and they will place your life under the microscope asking questions that is none of their business. Everything in the units (appliances, sinks, etc) are dingy, scratched, and disgusting. I would only recommend this place if you dont mind sharing your residence with bugs!Avoid at all costs...there are better options in the area! Pictures below speak louder than words....

I have been at Lakeshore since March 2016. I am not happy at all about the way iv been treated. I am a leasing consultant myself and I would never treat my customers with such carelessness. I have maybe gotten one work request responded to since iv been living here for 3 years. Every time I email the manager I get no response which is extremely unprofessional and rude considering iv been nothing but nice and a good tenant, never late on rent. Maintenance is very slow to respond if at all to your work request (if they are even put in). Just very disappointed by the treatment iv had and upkeep of this place, which is why I assume because of poor management why they cant keep people in the office or maintenance.

I wouldn’t giving any star for this places.not really safety and I was went to the lakeshores 1 east property to fitness yesterday.head back to my apartment sounds like stood out on property outdoor parking lot the 4 kids like around 11-12 years olds guys are bothering me.i believe their came out on the pool.and talking with me not really nicely and in behavioral the 4 kids sounds like not really having any education behavior.well..eventually I was seeing the security car turned around and stop by I going to told him.unbeliveable the security guy he doesn’t can’t do everything.and I asking him have you seen the 4 guy stood over here? He said I was.but he doesn’t do everything.i’m though this place not really safety already.because went u told the security can’t do everything.well..I’m head over to police station 1000 reading got the reports from any issues with these 4 guys bully and discrimination about me.and police eventually print out any details for me.because I’m really scarred for these guy don’t know when their see me can come over bothering me again in the future.wish u guys in luck. I’m not high recommend rent this place. It were pretty convenient. But not really safety.

I lived here for a year. Left as soon the contract was up. The apartments are over priced for the conditions there in. Wall cracks, mold, insects everywhere. Dirty carpet which they claim they cleaned. Maintenance is horrible takes months for you to get something fixed. There excuse was that “ they were short on maintenance.” Oh and there office staff are super rude. They have no customer service training. Remember lakeshore your customer is what keeps your apartments in business... I would not recommend this place to anyone.

The most disgusting place I have ever lived in !! Moved in and found mold growing in my bathroom after telling management about it multiple times someone months later came and painted over the mold of course it grew back. Told them I had mildew under my titles they told me it was just water damage. Then my ceiling fell in and I had a huge hole in my ceiling growing mold it took multiple complaints and me threatening to put my rent money In escrow until it was fixed because I was pregnant with asthma. That’s when they decide to come “fix” it . Now they charging me 1,000 for damage !!! Worst part is they told they lawyers they tried contacting me by sending mail to their apartment that I moved from!! Might as well live on the streets if you wanna live here ! Don’t waste your money !! My Lancome packages was “stolen” and I never got repaid for my $300 worth of merchandise!!

I am a current renter at Lakeshore and I strongly advise against anyone thinking about renting from this establishment. I have been without heat thus far this fall. Temps have gotten down into the 30s and still no heat. All the employees in the rental offfice are liars. No one from the office initiated any form of communication concerning this matter and when I (repeatedly) have inquired about the situation all I have gotten so far is lies. The buildings are old and outdated and rent is high for no apparent reason. I plan to move as soon as possible. DO NOT RENT FROM LAKESHORE DRIVE.

I am moving out this month, and could cry I am so happy. I will say that Emma was always nice to us, but besides her, the staff did not seem to care when we had issues. Our apartment was infested with cockroaches. I found that the maintenance man or someone with a key to our place was using our bathroom when we were not home, and when confronted, they said no one was scheduled to be in my apartment- which still does not explain why someone was PEEING in our toilet and NOT flushing. They don’t admit mistakes, and I overall just don’t recommend this place. If they would stop repainting things to make it oook nice, and actually solve the real problems, it could be such a nice place. Just don’t do it, guys.

The property manager Debbie always has an attitude when you call even if your the one being nice they need to work on better customer in the office, they truly act as if you are bothering them when calling to make a report. They say the office is open at 9 but will be sitting in the with blinds closed as well as half the time wont answer the phone and the call is sent to an operator, but you them in there as if people dont have lives and need to get in and handle business! As well as bugs gallora

Very dirty and infested with cockroaches. Management is rude and difficult to deal with. Keeping a clean apartment, paying your rent on time, and being a quiet tenant will not change how they treat you. Lets put it this way. I havent been here a full month and Im considering a lawsuit against them!

This is one of the worst apartments Ive lived in. The quality of the apartment is cheap. Everything is cheaply made. The office staff does not care about our needs. I was told our kitchen water would be off for the weekend. I lot has been 2 days past that now, and I can not wash any of my dishes. I suggest not living here. I cant wait to move.

Nothing but bunch of scammers in this office.People who dont know how to do there jobs.Their boss Debby is the worst

Nice place

Some of the staff is very rude, especially when they are ready 2 move on from a tenant and get a new 1 in. Especially Debbie shes the worst. Very nice when first interested but very rude when you dont sign a the yearly contract.

I hate that I even had to give this place ONE star...It deserves NOTHING! This is by far the absolute WORST apartment I have EVER lived in! Its so bad that I moved in on June 9, 2018 and I have found another place to move and will be in there on July 7, 2018. The amount of time I have spent here has been too much. When I came to view the apartment I was showed a remodeled unit and told it was the one I would be occupying. When move-in day came I was given keys to an old unit and told the unit I viewed was only for show. LOL, show it was because the unit I moved into was TRIFFLING! Less than 24 hours after being in the unit, I saw BIG ROACHES. I have never had roaches growing up or as an adult living on my own. The kitchen cabinets were broken and stained up, the bathroom has a nasty stench and the toilet is a loud flusher. The second bedroom which was for my 5 year old son is TINY, the air in the master bedroom doesnt work, the building is supposed to be secured but it doesnt even close all the way so what does that say to you?! The paint in the living room is two different colors and the closet doors were never on the hinges.I wouldnt recommend this place to my worst enemy. They try to sell you on the lake, indoor pool and fitness center but its not worth all the other trouble you will have. I contacted the leasing office about every single one of my complaints and they said theyd get around to it...and still havent. Not to mention theres ONE trash receptacle and you have to load money on a card to wash but can only do it during business hours which Im still not clear on because there has been a couple times Ive went to load money at 5:30pm when I got home from work and the office has been closed but the sign lists the hours til 6:00pm.PLEASE, RUN...A shelter would be a better option than this hell hole!

If I could give this place negative stars I would. I currently live here and its HORRIBLE. The upgraded apartments are over priced and not that nice. Theres trash everywhere, even in the lake. One lady in the building actually throws her cat litter outside her door. No one picks up after their dogs and the dog park is tiny, both gates broken. The neighbors are obnoxious and loud. No respect for quiet hours. The lock to the building is broken and when I spoke to someone in the office they said it wasnt their responsibility to fix it, so anyone can come into the building at anytime. They oversalt when it snows and it burns my dogs paws. So much for being pet friendly. The floor in my apartment creaks no matter where you step. The hallways alaways smell like smoke and there are stray cats running around. Dont move here, dont even consider it.

We called 3 months ago to get our tub re-caulked, its falling off and is disgusting. We wont be paying for any water damage it causes since you refuse to come fix it. We called a week ago to get our shower drain unclogged and to get our toilet seat fixed, neither of these have been fixed. Weve complained multiple times about the people above us and called the cops multiple times, you still refuse to do nothing. You want to raise the rent and make us pay for our own water? Then make these apartments and mantaince worth it.

Since Ive moved in, I havent had any issues up until now. The tenant who lives above me owns a dog who he lets urintae out on his balcony. In him doing so, has now ruined some of my patio furniture. When i approached the office staff about it, I was really hoping I wasnt going to one: have to keep asking for help and two: that the problem was going to get resolved. Well, I was wrong. Both times did I feel like they didnt believe me when I was telling them about the problem, and both times they acted like they didnt care. It disgusts me that they are totally okay with allowing someone to live in their apartments thats doing this. I later tried to call and I asked for the property managers name and number and the response was Im unable to give you that information, sorry. So, in other words, do yourself a favor and find somewhere else to live because if you have any issues whatsoever, they wont get addressed like they should. Such a disappointment that I spend such money here and receive such terrible service from the office staff.

Overreated

Simply dont move here horrible management, under staffed maintenance, bugs of all sorts, mold and I mean not just a little in ac unit, then move out three months prior to lease end but paid lease in full, hand keys in during my last month there then 2 months later get a collections letter saying I owe them 700 dollars, called and a newer women whom was very kind pulled up my file said theres no record of me owing money but to call manager, call manager and magically something appeared in file, asked for copy of prior phone call recording for lawyer and then they say they cant talk to me about anything. Please dont let them sucker you in to moving here . Nothing but horror stories. Wish Id of taking this advice when givin it prior to moving here. What a dreadful year lease couldnt end soon enough.

The Lakeshore Apartments is a huge complex of over 400 units. This mere fact can provoke a very wide range of options, interactions, and experiences. Yes, there can be problems; co-operation on both sides helps alot here. However, I would like to point out some very positive aspects.First of all is location. The apartments are located mid-way between I-75 and I-71, and have the Ronald Reagan Highway as a cross-over just outside the entrance. Getting anywhere in Cincinnati is a breeze.This is an older complex, which was built the old-fashioned way with thick walls and floors. Sound is, for the most part, really muted between the apartments. And I do appreciate that.Of note, there really is a lake with fish, and the individual units are unexpectedly large in their floor plans.I have always had a prompt response to a work order or request for maintenance. This is abit incredible given a smaller staff that not only must maintain the leased units but refurbish/redecorate the ones that come free. Help for building emergencies must be available 24/7.I have lived here for years. Indeed, the turn-over in office staff has a long, checkered history. But - with the recent sale of the complex to a NY company, things have settled down into a more efficient and cheerful atmosphere. I am particularly grateful that the staff is helping to manage a landslide of box deliveries that I have been generating for several months. And with smiles.So, the Lakeshore Apartments are worth a look. If it fits your circumstances, go with it.

Stay away... bugs.. terrible maintenance.. falsely advertised amenities, unhelpful staff, always charging you extra for something miniscule, bed bugs coming in from other units yet they charge $400 for bed bug treatment. SCAM DO NOT LEASE

Had a few issues in the beginning but everything was resolved when I brought it up. No further issues.

I went in the other day and talked to Anna About moving in and she was the nicest leasing agent I have ever talked to. Why can’t all leasing agents be as nice as her.

DO NOT LIVE HERE.Everything sounds good at first. Good price, plenty of amenities, friendly office staff... But once youre in they do not care.We have had numerous, relatively common, maintenance issues. That in and of itself is not an issue... What is, is how they handle them.Our first big issue was the plugs throughout the apartment. Old, worn contacts, need to be replaced. Cant even charge our phones where we want because the outlets cant hold a plug.This place has been around for awhile, no big deal. Except that they send someone who checks it off without doing anything and then it takes THREE MONTHS to get someone back out to fix it.Had another issue with the dining area lights. Marked complete, nothing was done. Get someone back out and notice a burning smell, great... I look it up. Maybe we have the wrong bulbs, maybe theres a wiring issue. Either way, I call and leave a message a couple weeks back. Still havent called me back.The front door lock to the building has been busted since before we got here.Weve had numerous toilet issues in the past month or so and every time the guy comes out to fix it something else goes wrong.Communication is poor. They change the office hours without notice, theyre regularly out and even though they have a Be Back sign with an eatimaed time it doesnt mean jack since you can come back multiple times and still not be able to find anyone.The laundry card machine is behind a door thats locked when theyre out of the office (which again, happens a lot - at least on evenings and weekends which is the only time I can really get up there) which is part of why this is an issue.This place is a trap. Once they have you locked in they will do the absolute minimum to fulfill their end of the lease agreement and offer nothing more than an insincere apology for the numerous inconveniences.Nevermind all the bug issues others have reported. We personally have been fortunate not to have this but Im surely not going to give it another year to find out. I would not recommend this place to my worst enemy, let alone my friends and family. STAY AWAY.EDIT: Oh, and when the apartment above us flooded they made no effort to notify us, it spread down. Flooded our floors, ruined our clothes, and damaged the wall (which was pretty much the one and only thing weve ever had fixed in a timely manner).Weve been basically perfect tennants too, rents never been late and (as far as Im aware) weve never received any complaints from our neighbors.

This is the worst place I have ever lived. It has been constant problems since I moved in. The refrigerator broke, there are literally holes in the walls, I hear gunshots at night, sewage comes out of the shower, the toilet is always running and backs up on a daily basis, the cable lines were cut... I could literally spend all day listing the problems I have had here. The staff is incredibly unsympathetic. The problems themselves are bad enough, but the staff acts like youre a burden when you ask them to fix it. They literally do the bare minimum to stay legal, and Im not even sure they do that much. They rely on the fact that most of their tenants dont make enough money to fight back legally. This place is disgusting and will drain you of your time and mental resources from the moment you move in.

I lived here for about 4 months when i was looking at this place everything was oh so wonderful little did i know this place is a nightmare. First week i moved in i found 3 bed bugs on the walls i approached jill which who btw is the nicest girl there but is completely unaware of her job. They all told me that i brought them in .. i came front a rich home from my parents and yet theyre telling me i brought them hete lol im in building 23 right in front and with in the 1st month i found at least a dozen cockroaches all over the entire building not to mention once you move in you become a huge burden to there life if u ever need anything im not paying them a dime at all even if they take me to court they wont see jack from me im so glad im outta this nasty place word of advise dont let there sweet niceness fool u just find somewhere else i found a nicer apparment in reading that doesnt have druggies knocking on my door to borrow a dollar ... please STAY AWAY FROM HERE !!!!!

I stay in the this complex for a year, Never had any issue until I decided to move out. I actually considered transferring to a one bed room apartment- They found me a unit and said I could transfer to this unit- I get a phone call the second week of July telling me that unit was no longer available for me and that they will try to find a different unit. Remind you my least was up July 31. For two weeks I hounded the apartment complex to see if they find something for me. They didnt nor did they care too. SO I literally had to MOVE a find a place to stay. Its almost been two months since I moved the apartment and they literally trying to charge me moneys that are not owed. I would have to agree with others Debbie is unsympathetic because I explained the situation to her and received no help.

I wish someone had warned me when I first moved to the area, that this place was a money sucking, sess pool. Where do I start? First of all, way over priced for the quality. I have soft spots in my kitchen, doors fell off the hinges, cockroaches and many other bugs, old appliances, outdated bathroom. Oh, and dont even get me started on the office staff. Rude and they couldnt care less about you as a tenant. Please head my warning, keep looking.Also bed bugs GALORE!

I really do love it here.....

Bad management.Office need to learn how to be friendly.I resident here for 5years and plan to move next year.Water back up every month.Totally disappointed.By the way.The few maintenance guys are nice.

I told him at the maintenance office and show them pictures see what happens next

I hate this place its so many rules, Rent is constantly changing you cant grill you cant breathe you haft to drive your trash to dumpster you must use a pay card for laundry and you haft to load doing business hours and Geese stay up all night long they want you to pay water and take out 100,000 dollar insurance policy its ridiculous I cant wait to lease up so I can move

When I first moved in it was nice but as time went by I had problems with bugs and mold in apartment the staff manager and assistance manger is very nasty and unprofessional I have 2 little kids with breathing problems

That’s terrible apartment building.each month my bathroom was always happened leaking out the bubbles or water on my building first floor.and my building neighbors are who else very selfish as well.all the time the water or bubble always rush down to my apartment first floor.i was such as the cleaning man.when I seen the water or bubbles came out I have to go to clean immediately.i don’t have the time patience or cleaning every time alright.forward my lease ended up on next years and I have to be moving out ASAP.

Looking for a place to live but these reviews have me concerned

Too expensive

My home