BRING CASH AND CHANGE. Came in to fax something. Provided a cover sheet and faxed it. Then told me I had a min. Charge to use my card. Had to shop around the small store trying to find something I didnt need to add up to $5. Youd think they would say something when you only have a 60 cent charge. By the way not many items are less than 5 dollars.

Amazing customer service!

Highway Robbery!!! Dont go here! They wanted to charge me $27.95 to mail a medium size flat rate priority mail box. The post office charges $13.60! I mailed a large flat rate envelope from there last week because I was in a pinch and needed to get it out quick and wasnt by the post office, they charged me $14.99. I found out later that it would have only been $6.65 at the post office!

Arrived for a fingerprint appointment ahead of time. They told me to come back 40 minutes later so that the person of the aftetnoon shift can do it. The guy at the time who could do it didnt want to. Came back 45 minutes after and they told me to come back in 30 minutes. The lady apologized for the inconvenience because the afterrnoon shift employee was late. Saw the gentleman who was qualified to take my fingerprints and he said he was busy. 2 minutes after he went outside to smoke...and said hed be back in 2 minutes. Guy never came back.... Aside from the young lady who apologized, their other employees could use a course on getting to work on time + customer service + no procrastination in the workplace. Ms Velazquez arrived around 12:45 and was very polite. Her customer service skills were great.

Convenient location but their staff is really rude and unfriendly at this location. I have called and walked in and had nothing but cold customer service treatment from the people who work there. I have inquired over the phone about passport photos 2 weeks ago and was given a curt response of Our passport photo machine is broken, and click, the line went dead. No other words of courtesy. I walked-in a few days later hoping a face-to-face interaction would be better. Again, I asked if I can have a passport photo taken. The response was a no because this time (the excuse was that) they ran out of passport photo paper. Again, the staff I spoke with had no courteous words to offer and did not even bother to look me in the eye, just called out, Next person in line. OK.

Everyone has been so helpful and friendly. I like them!

On Nov 25th I went to the 601 East Palomar St. Postal Annex to ship a gift to my elderly mother Queens N.Y. I paid for my purchased to be delivered by Nov 30th. The package did not arrive on Nov 30th. It arrived to New Jersey on Nov 30th and then to Queens NY on Dec 1st. I called FedEx to be sure they would make the delivery. They took my information and said I would get a call back or email. I received an email that it was delivered but no one was home.If FedEx had gone to the door they would have rang any of the 3 doorbells and it would have made the dogs bark. Alerting someone to come to the door. Theres always someone at the address given to FedEx. Thats why I know no one from FedEx stopped by. By the way is FedEx suppose to leave some kind of notice they were there? Hmm. THEY DID NOT leave any notice.I have been tracking the package and it states that the package I paid to be delivered on Nov 30th will be delivered on Dec 5th. Totally unacceptable!I Contacted the postal annex (601 East Paloma St. In Chula Vista) to see what they can do. They said they cant do anything about it. Maybe giving my money back would be good business but, they would not. They recommended FedEx too!I wont be going back to that place.

Not a ups store stop lying google search. when i type ups store near me this should not come up since its not a ups store.

Love em!

Great place and workers but a bit expensive