Cesar and Kylee were VERY patient with me and everything from start to finish took no more than 20 minutes all together for the short term insurance I required. Both of them were very personable and professional and I highly recommend this branch of Pronto Insurance based on the excellent service I had with Cesar and Kylee. (It does help to have your Certificate of Title/Car Registration/Credit card or current insurance paperwork right in front of you, as well.) Thank you so much Cesar and Kylee!
As a driver in CA, finding the right insurance is very important. I struggled to find quality customer service when I was insured through geico and that is ultimately what made me switch to pronto. I called to get a quote and a wonderful woman named Kylee Swanson helped me through the process of switching and answered any questions I had about the policy. She was very thorough, giving me definitions or explanations of the terms I was unsure of. I have never had better customer service and highly recommend this branch.Thank you again Ms. Swanson!
Great Customer service, went in to get a quote. Very friendly enviroment would recomend this place to anyone trying to get insured or just a quote.
Great customer service ! Cesar was very professional in solving my problems And helping Me understand my insurance policy and what exactly I’m paying for.Thank you !
I was up for renewal on a policy I had with Esurance and they were going to double my monthly payment which I wasnt happy about. I had a few days to decide if I wanted to keep them or look around. Out of the blue I receive and email, like most of us do, telling me that Dashers was aware of my renewal date and they could help me. I called and spoke with Viviana and Im happy I did. Not only was my policy coverage the same but I received a very low monthly, even with a few accidents. Thank you Dashers and Pronto insurance . Im very appreciative.
Excellent service....
Recently I added extra coverage to my policy. The agent I did business with was very friendly, knowledgeable and efficient. The level of service I received can only be described as outstanding.
Ive got a great rate on my car insurance, the person i spoke with got me the best quote with the best rates, I would recommend anyone looking for insurance should check out this business.
Very friendly, helpful. Fast service with no hassles. I highly recommend this Company.
Ive been a satisfied customer for over 20 years. Their rates are low and and the customer service is excellent.
Worked with an Agent name Viviana and she was great. Very patient and professional.
Very nice and answering questions from me.
Pronto Car Ins is AWESOME !
Prompt response, excellent customer service!
Great customer service!!
Great Service
Very good service in payments they make the transfer from my bank account