Weve been State Farm customers for years. We particularly like this office because of the proficient, attentive and speedy service provided by Eileen. From filing a claim to answering the simplest of questions, she has been consistently kind and informative.
The Fred Hetter State Farm Agency is awesome. Every member of the team there is helpful. Most recently I asked them to review my mileage. I am driving a lot less these days. Within a week they called me back and let my know that my car insurance rate as being reduced by 36%. That is a lot for me. Friendly, helpful, and responsive. I am very satisfied.
Office staff very professional BUT yet personable and very responsive to their clients needs!A shout out to Eileen @ Freds office! SHE IS ABSOLUTELY WONDERFUL TO WORK WITH!Happy Trails! Harvey
From my first car, to my first house, Eileen has been there for every new stage of life. Not only with my family but my parents! Always so responsible and helpful! 10/10 She’s the best!!
Highly recommend this statefarm office, the personal there are second to none. The team is so helpful they go above and beyond to assist and bring solutions. Cannot thank you all :)
Fred is an excellent insurance agent who is very detailed and smart and will look at your all of your needs and give you adequate and appropriate advice to meet your insurance needs. He’s honest and straightforward and I am very satisfied with his services. Highly recommended.
I have been insured with Fred Hetters State Farm agency for many years and I have always been treated with respect and professionalism. They are still available for contact even during this pandemic. Im usually helped by Eileen and she is friendly and helpful. I have recommended them to many people over the years and will continue to do so.
Great customer service, and very friendly staff. Very easy to get support with claims. Always looking for ways to pass along savings to customers.
Love this company
Awsome staff super friendly. And knowledgeable Eileen is super proficient and professional!
When I first called Fred Hetter at State Farm, I was very impressed with how responsive they were. Noemi was so friendly and helpful. I was looking at different options for my insurance needs. They were very informative about the different types of coverage and had many for me to consider.I am highly satisfied with my choice and my rates thus far. I have already recommended them a few times because I had such a good experience. Noemi was even able to help my mom and aunt who only speak Spanish. That is a huge help because in the past I always had to translate for them. They offer an exceptional service, in English and Spanish.
After having my daughter I realized it was time to look into a life insurance policy for myself. I wasnt really sure what I wanted or what I needed, but after a visit with a local State Farm agent, Fred Hetter helped me find a policy that was right for me and my family. I was extremely happy with the service I received from the minute I walked into the door. His staff was friendly and very welcoming. All my questions were answered and I left with a full understanding of State Farm products which made it easy to choose a policy that fit my needs.
These guys are great! They are very knowledgeable of their products and cognizant of our needs. They only offered to us the coverage that we needed; no more no less. They seem to be interested in making sure we understood exactly what our needs were and customized our coverage based on what we wanted. As a result, we have all our properties (home and 3 cars) insured through them.They are also very accommodating. For a new purchase, Eileen worked through lunch and waited for my call to make sure that we had coverage on a new purchase before driving off the lot. She even emailed me proof of insurance since I couldnt print a hardcopy. Earlier this year I received a call from Noemi to better explain a notification I received in the mail regarding our home coverage.I feel like they go out of their way to make the experience positive for their customers.
Fred is an exceptional agent and his staff offers great customer service. He works hard to get you the BEST quote. Thanks to the hetter team
Fred and his staff are awesome!!! His knowledge and products are great, but the service and attention they provide is above par. I would recommend to anyone.
Experience, Service and down to earth people at Hetter Insurance, Fred speaks Spanish which is Great and they are always ready to Help!
Great personal attention, I have them for both auto and home and by far best prices overall.
Great service with very knowledgeable staff.
Nayeli give me really bad customer service
Good.
I am very Satisfied with my Policy but above all with the attention and Personalized Service of your Agent Vanessa Aguayo Few people like her dedicated to her Work .. Thank you very much Vanessa