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Chino Hills Service Center
14947 Sierra Bonita Ln, Chino, CA 91710, United States
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Chino Hills Service Center

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Ma
Review №1

Came from Colorado, to bring supplies to people in need and my car started tripping. Brought it to them and they looked at it, let me know the issue ( oil sensor) no need to worry, thanked me for helping others and I drove away amazed at their kindness!! Overwhelmingly grateful!!!! So different than most in this world who would have charged me a bunch of money!!

Sa
Review №2

Henry...just want to thank you and your team again for the latest repairs on my vehicle. I am always confident that I can bring my Chevy for any type of service no matter how big or small and I can always count on how accommodating you are in spite of your busy schedule. Thank you for the over the top expertise that you and your team apply to each and every detail, thank you Sonja for always extending such gracious customer service and more importantly thank you for always extending the conscientious efforts to always ensure total satisfaction !!!

Em
Review №3

They always take care of my cars and my family. Great services! They always squeeze me in when I come last min. They are always quick and will stay open late to finish my cars. They are always willing to pick me up or bring me home if I cant get a ride. They are honest, good price, and quick. I have tried other places but always come back here because other places cant beat it.

Ni
Review №4

Great service! I have been taking my vehicles here for a couple years now. The service they provide is the best. I always seem to be in a rush whenever my vehicle has a major problem. A few times they have stayed late to take care of me. They are always upfront and call me with the price once they have it. They will tell me what needs to be done and what can wait a little. They never complain about giving me a ride to pick me up or drop be off.Ill end with this, when I had a compression leak I didnt want to spend the time or money to find it and it wasnt time to smog so I just let it be. During the 100k maintenance they found the leak and fixed it. They didnt even charge me for it.They arent going to be the cheapest place but they are fair, honestly, very quick, with top notch service.

Na
Review №5

I cannot say enough about the customer service I receive at the Chino Hills Service Center. I got their referral from my previous Honda mechanic and was referred to to them for my newMazda. They are so friendly and helpful and do not try to sell me something I dont need. They are very accommodating and wait time isvery minimal with an appointment. I dont live in Chino Hills anymore but will continue to use them. I feel very comfortable with them.

Se
Review №6

Henry and Sonia are always a pleasure. We’ve been going for 10 years and we’ve always had great work, great communication and a great relationship. Good mechanics are hard to find.They are keepers. 👍🏻

Je
Review №7

My God. This shop is beyond amazing. Came here because my air conditioning wasnt working. They were so quick to serve. They did not even blink when I told them I was Deaf. They told me that they will charge for inspection. Not a problem there. They found the issues and told me itd take a day to do repairs. I could not do that today. The sweet people told me to go to my home area and have it fixed there. They literally ripped up the bill. They deserve five stars because they are so warm, so hospitable, so respectful. I got a hug on my way out with a note, good luck! How nice!

Va
Review №8

This place is great! Just had work done on my car and Henry was was very detailed in diagnosing and repairing my car. The work was done in a single day and the quality of work is just amazing. Chino Hills Service Center is our familys go to place for all auto repair.

qc
Review №9

Great work and great staff. Great shop to take my Subaru to. Sonja at the front desk is super friendly. Henry Sr and Henry Jr definitely know their stuff. Ill ask if its worth using certain products on my car and theyll give me their honest opinion if its worth it or not for me. I make the commute from Hesperia just for them to service my car because theyre definitely worth it.

Ro
Review №10

Every time we call for an appointment they will get us in as soon as possible. Always making sure our car is safe and ready to drive when we leave their service center. The whole family welcomes us with a smile and very professional at the same time.

Mi
Review №11

Always honest, competent and done right the first time. I cant think of a better place to get a car fixed than by Henry, family and crew. Highly recommended!!!

ba
Review №12

Moved here few months ago from out of state, I am glad I found this place. I went there for all 4 brake replacement. Job was well done. Met Henry, Sonja, and other crew, very friendly people. I will go back if I need to.

li
Review №13

Henry and Sonia have great customer service!! I been going there for 18 years or so. Very kind and understanding, very knowledgeable on all mechanical issues. Highly recommend them.

An
Review №14

They are honest and fastidious--will not try to push anything unnecessary, and if something needs to be done, I can trust that it has been completed perfectly every time. Sonja is lovely and will drive you home (and pick you up) if you live closeby. Also, I appreciate that its a small shop--Henry or Henry Jr will work on your car every time, so the quality of service is much more consistent than what you get at larger places. Highly recommended!

Gr
Review №15

I have been taking my vehicles to Henry and Sonja for many years and have never been disappointed in their service. They are honest, trustworthy, effective and caring. I have recommended others, including all of my family, and i will continue to recommend them to any who are looking for a quality and trustworthy vehicle service shop.

Gl
Review №16

Henry and his excellent team of technicians always do an outstanding job. They have repaired problems that even the dealerships could not figure out. I would highly recommend their services to any vehicle owner.

Pe
Review №17

Great friendly service. Always detailed explanation of what my car needs. Never charged for things not needed. Honest people.

Cy
Review №18

I highly recommend this shop! I was visiting from out of state and needed to get my care towed to a mechanics to see the car. Their entire staff was extremely helpful while I was in a different state. Extremely friendly and helpful! Dont waste your time looking anywhere else!

Sh
Review №19

Chino Hills Service Center always provides great and timely service. I received a text message reminder for service and was about to book my service appointment via text message conversation. I always feel welcome and like I am getting the service I deserve.

Ro
Review №20

I have been having my two cars serviced for over 7 years at Chino Hills Service Center.They are very professional and reasonably priced. They never suggest unnecessary service. They service my 2004 Avalon that now has over 230,000 miles and my 2007 Avalon that now has over 134,000 miles. I highly recommend them for any of your service needs.

Th
Review №21

I have been going to Chino Hills Service Center for many years, and the reason for my continued business with them is the great work they do, and the straight forward nature of their evaluations of my vehicles. It is rare that an auto mechanic tells you that you dont need something done, when it is not needed. At this point Henry and Sonia feel like family.

Mi
Review №22

Chino Hills Service Center is THE BEST!!! They know what they are doing and they are HONEST!!!My family and I have been customers for 15+ years. I can not say enough good things about this place. The level of service, workmanship and the attention to detail is consistently outstanding. They service all of my vehicles, foreign and domestic.Henry, Sonia and Henry Jr. are really great people. They have treated us like family from the first day we walked into the shop.If your vehicle needs to be serviced, take it to Chino Hills Service Center. You will be glad you did.

Fr
Review №23

Excellent service, fair price and honest evaluation. I took my truck in for repair and it was honestly diagnosed and repaired. I will take all my care here from now on.

Su
Review №24

Awesome people and great prices. They treat you like family. Once you come here you will never have to look for another car shop.

Ch
Review №25

I noticed right away that this is a family business. Very nice, very good service! I’m going back for all my scheduled service as my warranty with Subaru is expired.

Su
Review №26

Henry is awesome, he is thorough and honest. Its nice to have a mechanic to trust with not only my car but my daughters too!!!

An
Review №27

Great mechanic service as well as amazing customer service. A family run business that makes you feel like youre part of the family.

Wi
Review №28

Been coming here for years. This place is the best! They treat my like family and always give me straight answers about my car. Friendly and honest repair shop is so hard to find, but this is the real deal!

Ma
Review №29

Called seeking help for my stranded Mother and her broken down car. I called a few different places and Chino Hills Service Center easily wins my business. The person I spoke to, Henry (I believe), was friendly and eager to help. He took the time to get the answers I needed and called me back in a timely manner. Polite and professional. If their work is even half as good as their customer service, Im sure Ill be satisfied.

To
Review №30

These folks are great! Honest, excellent service, great prices. And they service almost all makes and models. Highly recommend.

Ka
Review №31

I always get the best service and the best advice here. I checked with them before I bought a new car and their advice was critical. I am always confident in the service they give.

Da
Review №32

Chino Hills Service Center expertly maintains and repairs my vehicle. Henry uses premium (factory) parts and gives customers the best repair possible. I trust his recommendations and his work.

jo
Review №33

Was my first time here and had such a great experience and service i will be coming back! everyone is so friendly here 👍

Mi
Review №34

Always love coming here for service. They are friendly and honest. Great work and wonderful customer service.

J
Review №35

A very kind place!a place without unnecessary maintenance!

Hy
Review №36

I have taken my car to Chino Hills Service Center over 1.5 years. I was very impressed when Henry found my cars start up problem was because of Idle Control Valve getting old because a few Honda dealer ships service centers were unable to pinpoint the cause of the start up problem through multiple check ups and fixes. Until I found Chino Hills Service Center, I had spent so much money for replacements of batteries and other parts hoping that would solve the problem. Nope! Nothing worked and the same thing happened again to restart my car after a short drive. Over the years I have enjoyed excellent services, honesty, and kindness from Sonja and Henrys family. It would be hard to find an auto shop that has qualities like theirs. They truly treat their customers like their family.

Ch
Review №37

I came here for an oil change due to the good reviews, only to have the business owner (tall man maybe in his seventies) yell at me and ask who let me in through the back (not over exaggerating.. full blown yelling at me). The front door is in the front of the building, right next to another door that reads please enter the complex through rear so I tried to tell him that I mustve read their next door neighbors sign thinking it was their sign, but he continued to berate me and ask where this so called sign is and demanded that I walk with him to the front and show him. At this point, I felt attacked and got upset and no longer wanted to give them business. To make matters worse, another younger tall dude (maybe his son) came into the shop and they both started teaming up on me when I told them they lost a customer and at that point we all just got into one big screaming match with each other. Side note, when I first got there, this same younger tall guy saw me outside the shop looking for the entrance and did not bother to ask if I needed help.. Also, if he saw me walking into the shop, that wouldve been a perfect time to tell me to go through the front. Anyway, this place needs to work on their customer service. And also, please dont yell and attack young girls in your shop.. its a bad look.

Da
Review №38

Excellent customer service, keeps you informed about repairs and cost. Highly recommended.

M.
Review №39

My number one place for my vehicles! Henry, Sonia and Jr. are like family. Thank you for all of your help and expertise!

Al
Review №40

Here is my deal,I am an amateur mechanic I do my own oil changes, breaks, filter changes, etc. But when my wife doesnt let me do some work (no matter how many DIY YouTube videos I watch), I take our cars to Henry. He does the job, I go under and check the work and its always done right. His guarantee is real: I used it once. His price is more than fair for the labor. I hope this guy hangs around as long as I live in the area.

El
Review №41

Henry was great! He replaced my radiator and hoses, and now my car is running great! Thanks so much!

Br
Review №42

Worked with our extended warranty and got us back on the road quickly. These are nice people too!

Bi
Review №43

You would be hard pressed to find any vehicle repair shop better than Chino Hills Service Center. Sonia, Henry, and Henry Jr provide excellent customer service and service to your auto.

Hu
Review №44

My first impression with this place is that they do amazing work here. I will recommend anybody here and I will be going back myself.

Je
Review №45

Been coming here for 10+ years. Great people and great service.

Va
Review №46

I went in for an oil change, they did an excellent job and didnt take very long at all. All the staff is super friendly and helpful.

Ja
Review №47

Dont even try. Rude people. They will tell you one price then raise it up in the same sentence.

Ki
Review №48

I have been a customer of Chino Hills SC since 1994. Henry has worked on seven cars of mine during this time. The service work has been outstanding and I have never had to bring a car back to repair an issue a second time. Recently I brought in my VW Passat, with an engine light indicator. Henry indicated that issue was part of the emissions system and suggested that I check with dealer as it may be covered under the emissions warranty. I checked and it was. The repair by Henry would have been approximately $425.00. The dealer repaired the car and billed $536.00 back to VW. I highly recommend Chino Hills SC for all your auto needs. BTW, the location is 60 miles from my home and worth the drive!

Pa
Review №49

Henry is a great mechanic. I completely trust him with my cars.

De
Review №50

Fast, friendly people who own this business and care that our cars run well.

Je
Review №51

This is the best Service Center ever, will always take my vehicles to them.

La
Review №52

They got my car back on the road in no time, Excellent Job, great service, very fast and professional.

An
Review №53

This place is amazing I came here looking for bulbs for my climate control on my lexus and they were so fast and convenientfor me I appreciate your buisness Chino hills service center

Ma
Review №54

Henry is always on point with the service provided. My car which has 226000 runs great, thanks in large to Chino Hills Service .

Ar
Review №55

Best customer service with great pricing

Jo
Review №56

Always wonderful to catch up & tune up!

er
Review №57

Great service good people and honest!

Ly
Review №58

Great. 10

Ce
Review №59

Reliable and efficient.

He
Review №60

The best in town

JD
Review №61

Poor customer service

Information
7 Photos
61 Comments
4.8 Rating
  • Address:14947 Sierra Bonita Ln, Chino, CA 91710, United States
  • Phone:+1 909-597-7119
Categories
  • Auto repair shop
  • Audi dealer
  • BMW dealer
  • Brake shop
  • Car repair and maintenance
  • Ford dealer
  • Honda dealer
  • Mercedes-Benz dealer
  • Oil change service
  • Toyota dealer
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–2pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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