Ive been a member for almost 3 years now. The staff are excellent and the facilities are maintained to the highest quality.Ive been visiting regularly throughout the covid period and the staff have done an excellent job of maintaining the gym as a clean and safe space to work out.Great gym, great people! Highly recommend
I’m visiting from out of state and I couldn’t be happier with RNG. From the moment I arrived I felt right at home. Ann checked me in and got me familiar with all the amenities of the facility. Everything was so clean and well maintained. There was a variety of exercise equipment and plenty of space. When I travel back to Chicago again I know where I’m getting my workout in everyday - The Commuters Realtor
Member since 2019. Great gym. Good people. Always ample equipment in the morning, never need to wait for a rack.
Nice place to train! The trainers at Hit Fit are amazing, caring and supportive. I highly recommend River North Gym At The Mart one of the well qualify trainer he will support all your fitness needs.
Its pricier than most, but the quality of the staff, amenities, resources, and (for me) the location all vastly outweigh the increase cost. Any other gym that offers anything similar is gonna be maybe 15-20 bucks less per month than this gym. I think its worth it.
Excellent gym. Extremely clean, phenomenal staff! Ive been training with River North Gym At The Mart for the past few months and I could be happier!
An average gym let down by limited cardio classes (only 7 or 8 similar classes per week, no cycling), older equipment (cardio, kettlebells), short hours and has recently started to let some female instructors work out without masks, which appears to violate Chicagos Phase IV guidance. You never see staff cleaning equipment in the evenings, but on the bright side, its rarely crowded and is conveniently located.
I have been working out at River North Gym for three years. The gym is very well stocked for every type of workout. In the beginning of 2020 I started to train with Andrew; his workout plans and guidance have allowed me to improve my lifting and put a focus on health eating. Teaming with Andrew was the next step that I needed to improve. If looking for gym with big heart and no ego look no further.
This business deserved a 5-star review for the way theyve handled COVID19. Clean facilities, great communication, and diligent monitoring to be sure that members are safe while using their gym. I transferred here from EBC and couldnt be happier with my decision.
Long time member of the gym. Extremely clean and the staff is always polite and welcoming. Trained with Ash Dunwell for 6 sessions recently. Hes very knowledgeable and provided me with a custom training schedule as well as nutritional information. Each session was tougher than the last! Highly recommend him as a personal trainer.
The coach was amazing, friendly and helpful!! The gym itself was very easy to navigate and had all the equipment I need for one awesome workout. Definitely will be back next Time I’m in town
Great facilities and a great staff. Hardly ever have to wait for equipment, even during peak periods. Are they the only affordable gym that has figured out the correct ratio of cardio and weight training equipment? It very well could be the case. Ive been a member for 5 months and it has been a blast.
Will definitely be back every time I visit Chicago. Staff was very kind and professional, Jason York is the man and helped get me all set up, he was very helpful. Great facility with a plethora of equipment, free weight, racks and machines, they event have a trap bar. They have a great turfed area, perfect for everything from warming up to pushing sleds. Everything clean and organized and the locker rooms were nice.
Nice gym & convenient for us. Not a fancy gym but has what you need. I would give it 5 stars but... 1) The bathrooms are outdated. 2) The front staff - some of them start unplugging treadmills and turning TVs off 20 min before closing time. Which is so annoying... Please do not cut short my workout.. I deserve it after a long work day... 3) Not open Sundays; and closes early on Saturday.Otherwise it is decent and affordable. Almost empty after 6:30pm weekdays.
Genuine, caring, helpful, clean, personable; These are just a few of the words I use to explain the gym I go to and the staff that work there. I have been a member at River North Gym for two years with no problems or complaints.Personally, I look for a gym where the machines are always working, the place is clean without weights everywhere, free group classes, towels (to lazy to bring my own), and a staff who will not mind if I ask them how to dead-lift properly. I can be kind of picky, and I definitely know what I want, but River North Gym gives me all of this. Your not going to find a large pool, a 50 ft. rock-wall, or even massage therapists in the locker rooms (great idea if your considering it), but you will find a place to get your workout in and a friendly staff to help you along the way. Props to Joyce for being the baddest of them all!
The staff was amazing, friendly and helpful!! The gym itself was very easy to navigate and had all the equipment I need for one awesome workout. Definitely will be back next Time I’m in town
It was quite impressive to work out together under one roof as this facility is for both genders.The features are:Clean washrooms, steam room as well as classes, cardio and strength building equipment.
30 day notice for cancellations? You’re effectively forced to pay for an extra month after you cancel; incredibly poor business practice. Will not be coming back.
Great gym! I highly recommend the personal trainer program (if Andrew has an open slot, youll want to take that ASAP).
If you work/live near the Mart, getting a membership to this gym is a no brainer. The staff is excellent. They facilities and machines are great. If you like sqaut racks like I do - youll be impressed with the amount they have in their relatively small space. Prices are reasonable. While I never explored any myself - they also offer free group classes which people seem to like. Thank you for being an honest business, youre providing a great service to the public.
5-year member. Excellent mix of equipment for any type of workout or class. Reasonable crowds, so you can always find space for the machine or routine you want. Continuous upgrades over the last 5 years. Most important -- great staff, from the cleaning crew to the trainers and owner. Joyce, who helps keeps the gym clean, exemplifies the personal encouragement and motivation that makes RNG great.
Great equipment and amazing staff. People respect the equipment and each other.
Great gym for women. I felt comfortable working out there. Problems with accounting, including being the one business that can’t tell if the card on file is expired. And then they kept automatically charging monthly memberships and no one knew how to stop it. Gym itself is good, but management made it easy to leave.
Ive been going to this gym for 4 years and I love it. This past year, Ive been doing PT with self-proclaimed but actually legit “Master Trainer” Jordan and Im seeing some great results! Im in the best shape of my life and couldnt be happier.
Great gym! I highly recommend the personal trainer program
Great gym with good vibes! They recently updated their gym as well to make it more spacious. If youre looking for a great personal trainer, I would HIGHLY recommend you ask for Jordan Prewitt.
This gyms staff is highly educated, and customer friendly. The general facility, amenities and machines are always clean and in great condition. I am consistently impressed with the trainers knowledge and expertise and managements customer service.
They have everything you need. Not everything is state-of-the art, but for the reasonably priced monthly membership and no initiation fee, World Gym has everything you need. Some of the equipment is dated, but they also added some new machines this month.
Love RNG at Merchandise Mart. They are courteous and really try to work with your budget to get you into the gym. The gym is one of the cleanest Ive experienced in my work-out life. My only complaint - wish they had more lunchtime cardio classes. But their space is limited so I get it. Glad I found this spot.
I enjoy the convenience of the location. The facility is clean and the staff is friendly. Also the towel service is great and convenient allowing me to freshen up after a workout.
Great equipment and customer service! Friendly staff. I always feel relaxed here.
Im here everyday. Staff are friendly and responsive. Classes and training sessions are high quality. Great price for downtown!
Love this gym and everyone in it! Great experience meeting the staff and an incredibly convenient place to work out.
This is a great gym with friendly and supportive staff. They have a variety of solid equipment with 3 times more squat racks than the 3 story CAC I’ve been to in the past. I’ve been doing personal training for about a year and half with Andrew and couldn’t be happier with my progress. I’m 5’11 and went from 155 pounds of skin and bones to 190 pounds lean muscle. Recently Andrew encouraged me to compete in a local powerlifting lifting meet which has been a blast to train for (but not easy). Weight lifting is no longer just exercise to me but is now a sport I love. Thanks RNG!
Consistently positive over the two months Ive been going so far. Trainers are fantastic, the atmosphere is positive, the equipment is new, plentiful, and in great shape, and the desk and cleaning staff are very on top of things and are some of the nicest people youll meet.
Update, 2 years on: This is not a gym that likes to settle. Like a gym goer, its constantly improving. Theres now HIIT small group classes, 5 squat racks (when I joined, there were two), a small selection of weekend group classes, additional cardio equipment, and more. Still friendly, still super clean, still an excellent gym.Great gym. Hesitant to leave a good review, because one of the things I love is its lack of crowds. A decent array of fitness classes come with membership, theres a great selection of fitness equipment, everything is really clean, the staff is friendly, and the price is good for the location.
The River North Gym continues to charge me after I cancelled my membership. There were no documents signed by me stating any contract length or cancellation policy. I went in to cancel my membership, they stated I would no longer be charged and that it was cancelled. They continue to charge me and I continue to have to fight it.
I really liked this gym. The fitness classes were the best! Werq with Heidi and Zumba with Yara were legendary.
The training staff is the best around, and the gym itself is a great space with a wide selection and a fantastic location.
I love the energy & positive atmosphere of RNG the most! However, I love the engagement between RNG (trainers/ employees) and the Members to help them gain success! Great Job TEAM! - BRI
NICE AND FRIENDLY SERVICES .love the atmosphere, good to be here
Nice and easy parking good people around, clean place
Best Gym in the city!!! You will find there the best community to workout with and motivate you. I immediately felt I belonged there... And if youre looking for a trainer, youll meet at RNG the right one to push you way pass your goals and make you love the pain!!! Mine was Emily, an amazing coach who adapted to me, worked on my weaknesses, made me a way healthier person and enabled me to squat a human being... For the heck of it!!! Thanks Em, Thx RNG, soooo excited for the fun to come and for the new location!!!
Employees never clean or reset any of the equipment. Showers are gross.
I get a great deal here becasuse I work in the Mart. But regardless, its a really cool gym. The staff make it. Id recomend it if you work in the Mart of nearby
Friendly staff, clean environment, and overall a very positive experience every time.
Horrible gym. Staff and owner have no clue about fitness and the owner is extremely rude to customers.