Great gym and courts, but staff does not enforce (and some don’t follow) mask mandate. Pretty disappointing considering the number of families with young kids that are around.

I love how this club has gone above & beyond to make group classes feel safe. I have not seen theses “pods” anywhere else. I know the cleaners they use (on our equipment when we finish our workout) require special certification to handle. And the air purifier is running between classes.Teachers are great. Members are great!!Two thumbs up!

Staff are not professional and sound rude. I called today and spoke with both tennis and membership department. I was inquiring about the price and so on. Jack from the membership department said “what do you want?” He could say how can I help you. The front desk and tennis director didn’t seem friendly either. If this is the way you treated clients who are from another race and ethnicity, then I don’t want your service either.you’re the one who will loose the business because I won’t recommend your service to anyone .

Boy are these guys doing everything right! Safety is clearly a top priority -- they have HEPA air filters all over the place in addition to people cleaning the heck out of everything. They have also really treated their staff right during this crazy covid time. As a long term member, they have also communicated exceedingly well and made me feel very comfortable with everything going on and how they are handling it.I have heard from friends that they havent gotten billing answers quickly or didnt like how their cancellation was treated, and seen some reviews on this website, but I am frankly shocked by how entitled these folks are when businesses like these need our support to stay alive as everything crumbles around us. People need to give small businesses a break -- and frankly a lifeline -- to stay in business or we wont have any of these businesses when you are ready to come back. They communicated really well throughout -- I can only imagine the people who are complaining dont really read their emails, check the companys website or facebook as everything they did was on the up and up and well documented in all of these places.I am going (almost) every day still and feel safe and thrilled with how well I am taken care of. They created outdoor classrooms for fitness classes, pods to work out in and great events to return some normalcy to my life. Honestly, I feel less safe at Home Depot than I do at Lakeshore. The team there are a bunch of really nice people, doing really good stuff. This is the type of business we need to get behind!

We have been members for a while and really respect how they handled the whole Covid closure thing. Communication before they closed was amazing. We werent ready to come back to the club when it reopened in June or July and they took care of us by putting our membership on hold with no problems. We recently started back up with our kids in swim and tennis lessons and us doing regular work outs. It feels very safe and everything is really under control. It makes us feel normal again. They even have special HEPA filtered air for EACH treadmill! The building is huge and there arent ever a lot of people there.We have read some other members had some issues with billing or whatnot. We are very confused by that since it was so obvious from what they sent us how to handle everything. They were professional and did everything that they said they would do. Maybe these other people werent paying attention to the communications?We really couldnt be happier to getting back to some semblance of normalcy in a very safe environment! Thanks LSF!

They only care about money :( so greedy

They do not properly enforce their mask-wearing policy. I canceled my membership after playing in a clinic with someone who refused to keep their mask on. I had to leave the clinic for my own protection. I contacted the director of tennis and the membership director immediately and it took the General Manager over 2.5 weeks to get back to me: she tried to give me some free classes and they were mainly concerned with keeping their $$$ and my membership. They actually tried to charge me an additional month as I didnt give the proper notice. As for the member in violation? They did nothing to her but told ME: I could find another clinic so I didnt have to play with that member. I did. I found a different club to join. Finally, LSF is an old club in desperate need of repair both to the physical building, as well as the integrity in which they operate.

Love the classes! Super clean! Professional staff!

I belong mainly for the tennis program. The pros, classes, and overall community are great. However, the courts themselves (7 and 8 in particular) are in relatively poor condition and can be difficult to play on. The only serious competing club is midtown (nicer and higher # of courts), but it is more than 2x as expensive as LSF, so your decision may come down to price vs quality. I plan to stay with LSF, and hope that they plan some renovations in the future.

My family and I take full advantage of all the amenities; summer camp, fall learning pod, farmers market, swim lessons, holiday brunch events, Harvest restaurant dates, etc. I love the people and the place. I especially like that the same people I met 2 yrs ago still work in child care, restaurants, front desk and more - I think that speaks volumes about how they treat the employees. Hugh fan. I highly recommend a family with grade school children to explore the family friendly workout center.

I really wanted to like this club. But management sucks. Dont waste your time and money on this club. Not worth it

Ive been a member for many years, and love the facilities. We are lucky to have this gym in the the neighborhood - friendly staff, spacious exercise room, good classes, big focus on safely in COVID time.

Basically an expensive tennis club. If you’re looking to use it as a free weight gym expect to be overrun by packs of 8th grade boys. A huge complex, mostly empt tennis court space.

Honestly...dont even bother. Ive been a member for awhile and Im disgusted by their handling of billing during this pandemic. My credit card was charged without my knowledge in July and I received NO communication from the club stating that membership dues would be reinstated. I was able to put my membership on hold for August, filled out the electronic form for September and wouldnt you know it...my card was charged again!! They claim that none of it is their fault.Be careful - this club is known for putting charges on peoples accounts and there is NO accountability on their end. The same thing just occured with my girlfriend so I know Im not alone. Dont bother - Go to Midtown or FFC. They are legit with their billing practices and care about their members as people and not just a form of payment.

LSF Lincoln Park - awesome club with great gym facilities, restaurant, childcare provision and social calendar. Well done to all the staff at LSF - members appreciate all your hard work and the way you have navigated the pandemic

Not a great gym. Beware of the contract. They will not care about the pandemic and charge you an extra month anyway if you cancel

I went there hoping to get some information about the prices and conditions of memebership before deciding about joining.But the sales guy made me stay 45+ minutes there, since they refused to give me a quote for the membership price if I don’t do the « full tour » with the sales person.The sales person then proceeded to use the whole snake oil salesman (and even trying to make me feel a bit guilty if I didn’t join) speech on me.It was like a time share selling speech or something. They give you a « free drink » and would use all the shady sales techniques on you.Maybe it works well for some people butI didn’t like the whole process at all and joined another gym with more transparent and straighforward conditions.I hope they change it in the future.

Great all around gym. 5 stars!!!

Great all around gym and club. Much cleaner and better experience than CAC. Staff are great, classes are incredible, and facilities have everything you could want.

My favorite fitness studio in the city. Every workout here is super hard and challenging and the instructors are fabulous.

I was part of a tennis tournament here and at midtown. Lakeshore was super helpful, kind and accommodating. They had great staff, the courts were in the right kind of good shape (not necessarily pretty but no dead spots, the surface was great), the viewing areas were really great, and they provided food which was totally what we needed. They also had free parking facilities. If I was picking a tennis club, theyd be my choice. Thanks Lakeshore, the tournament turned out great. Oof, and that rooftop....

They are still doing the extra month required payment while we are in covid pandemic.

Stay away from this club. filthy elevators. will not care about your situation. you cannot cancel without paying an extra month in these times. unbelievable

If you are looking for a day care center that fronts as a tennis club / work out facility you’ve got it. This place is so greedy, they will take any $$ they can over members satisfaction. The kids are spoiled little brats that run around screaming with no respect for adults. The locker rooms are dirty and outdated. Oh, and they raised the price 10% and said it is a “standard” across the industry.I would highly suggest going elsewhere as I finally had enough and cancelled my membership.

Ive been a member at Lakeshore SF for a few years and it is a very nice family club. My son is very comfortable there and knows the facility inch by inch. The cafe is top notch and well run. The front rooftop has a very good restaurant and seating/relaxation area as well as an indoor pool, more locker rooms. The rear rooftop offers a play area for kids and a couple of outdoor courts.They offer tennis development at all levels, with skilled pros, and a lot of opportunities to mix and play. The rooftop parties give you a chance to meet the staff and other members. I left out a lot but overall its a great value with a friendly and inviting staff and social atmosphere.

Slow response and dirty gym. the locker carpet is disgusting

This place sucks, thankfully i only ended up trying it for a workout and not signing a contract. when i arrived after emailing back and forth with one of the employees, I told the worker at the front desk that I was told i could try out the club a few times, he acted like i was lying to him. whole club feels like a snobby catholic high school. Im 22 with my first job and their young adult rate is $90/month. what a joke. would be a good price if everything was new there

We are a family with 3 kids, ages 7, 5, and 2. We have been members for 3 years and love this place. The summer camp is awesome, the kitchen is the best....Robyn n crew go out of their way to make life easy for parents.If you are looking for a 5 star, pretentious club, then this is not for you. If you want an affordable club to socialize and create community for your family, then this is the place. The summer time rooftop scene is incredible.

Do not join this gym!!! I went to tour this gym and got roped into a 3 month contract, which at the time I thought was no big deal especially with the short time frame. It ended up being a terrible decision. The business office, especially Brianna and Annabelle are nightmares to work with. It started when I got a free massage when I joined, I used it within the first month of membership as directed. I ended up being charged $80 to my account for my FREE massage. Once I noticed my account was charged I immediately contacted the business office to get a refund. It took them over a week to look into the situation and then they claimed they just cleared out my other charges on my account with the $80 I was overcharged but refused to provide any back up documentation. Finally after weeks of back and forth and hassle it escalated to a manager and he finally refunded the money I was inaccurately charged. Then about a month later I was offered a job out of state, which I accepted. Per their cancellation policy you are able to cancel membership immediately if moving further than 25 miles with proof of move. So I provided everything I needed and received a confirmation that my membership was canceled. I was then billed the following month (after I had not been able to use the gym over a month). When I reached out again, Annabelle and Brianna were both completely unprofessional and rude and admitted the made an error in the cancellation date, but since part of it was correct claimed I should have known that I was going to be charged another month. Not sure how I would know this given the incorrect date provided to me. Since the date provided to me was inaccurate I did not look into my cancellation any further until after I was charged. I have contacted them multiple times regarding this and they continue to be incompetent and unhelpful. It has now been over a month since this money was taken from my account. If you do join this gym DO NOT GIVE THEM YOUR BANK ACCOUNT OR CC INFORMATION. Their business model is based on charging peoples accounts inaccurately and it is almost impossible to get the money back. Who knew $99 meant so much to a mega gym, must be having more internal issues. At the very least I would expect the employees, Annabelle and Brianna to act professionally and with respect.

Lakeshore Sport & Fitness has great equipment and amenities, and very reasonable prices considering the things available. At close to half the price of the somewhat larger East Bank Club, Lakeshore Sport & Fitness is the best value for a gym in Lincoln Park/the Near North. It has a wide range of classes and equipment types, 2 attractive pools, and good food. The place may not be as high-end or new as some competitors, but in general its very well maintained.

Dont use this gym. Sneaky salesmen and dirty place. Some showers are disgusting. And some are set to not allow very hot water.

GM very unprofessional, treats employees with no respect, racist. No set hours. Training sucks. Do not care about employees. Manager that hired me gave his two weeks notice. Would not recommend this place to anyone.

I very recently joined Lakeshore in Lincoln Park. Its a top notch place, and service is excellent no matter where you go. Also the rooftop restaurant and bar are awesome. Highly recommend for someone looking for a gym with the finer things.

Horrible fitness center. Greedy Management. Will not use again

Im very surprised to see negative reviews about unfriendly staff or difficult cancellation policies. In my experience staff always been very friendly!!! My roommate had to cancel her membership and didnt have any problems. I love this gym and all of the amenities it has. They actually improve it all the time! And I never noticed any dirt.Thank you, LSF! You are the best!

I did not like this gym. Horrible management and greedy.

Greedy management. beware of the extra month in the contract. they will change you that even in this pandemic.

The staff is very friendly and I’ve received treatment twice and it’s cured me of injuries both times successfully and professionally. Highly recommend!

I’m a current member and I have to say that the place is ok but nothing different to other places. The equipment is ok but the building needs urgently a modern look and feel change. Something that I really don’t like is the staff, they are not friendly, they are not willing to help.. You need to be really lucky if they said hello or bye, specially the guys in the front desk. I’m still going because it’s literally in front of my house... I don’t have excuses to avoid go to the gym and I don’t like to drive at night after work...

Great family club for a great family price. Tons of activities & programs for kids and adults. Great kids club that handles the kids while your working out. Clean and well taken care of facility.

I like the tennis courts here

I will never use this gym again

BEWARE OF THE CONTRACT!! The cancellation and fee policy are surprisingly costly and unfair. To cancel a membership, you must notify them 30-60 days before you stop paying for services for the monthly membership, and God forbid you sign a yearly membership. They will not tell you this as you are rushed to sign

Ive been a member at LSF for a year now, and its a great health club. The staff are also very friendly and helpful. The equipment is all in great shape, and the place is huge (basketball court, lots of tennis courts, group classes, racquetball, pools, 1/4 mile track, boxing room, everything). Ive never had to wait for any cardio equipment, and very rarely have to wait in the free weight section. Management has shown that they are really serious about continuing to improve the club (based on some reviews and conversation with older members, the place used to be a bit neglected). The locker room renovations left a great, clean area, and the rooftop is perfect in the summer. Sure, there are kids wandering around sometimes, because it can be a family oriented club (which could be nice for some), but as a get-in, get-out exerciser, Ive never really been bothered and will continue to go to LSF as long as Im in the neighborhood.

These people are incredibly dishonest, all the way from signing up to cancellation. Im too busy to go into details, but trust me - just avoid the headache.

Awful customer service, and terrible cancellation process, verging on a complete ripoff. If you absolutely have to get a membership here, DO NOT GIVE THEM YOUR BANK ACCOUNT NUMBER. They will continue to charge your account for a membership fee long after cancellation.

I am a member of LSF. I want to say they have good equipments, friendship, good service in the club. I have been using a tennis court for practicing tennis.

A great fitness center for families

Watch Out!!!! Very sad that the owner/s are one of this kinda people who wont pay their bills. Our company did some work but never havent been paid!! Once a Thief Always a Thief.

Club is dirty and staff are not friendly.

Very difficult cancellation process.

Swimming pool, guest pass is $35