Took my gaming desktop in, was having problems powering it up. Rob was awesome! He was able to get my computer looked at promptly and had it working like new in no time! Fair pricing, awesome service. If you have any computer related issue I highly recommend you stop by here!
Rob was helpful and professional. Helped me with the device and for small check up requested no pay. Remember to tip the honest people of the world. Thank you Rob.
I found this place on Google. The gentleman who greeted me at the door was pleasant and knowledgeable. I cannot comment on my actual repair yet, as I left my laptop there only a day ago (cooling fan stopped working), but I left this establishment with a good feeling that my laptop was left in good feeling, a rarity these days.I want to now add that my computer was repaired within 2 days, and the price of the repair was lower than the estimated cost provided to me when I dropped my computer off. Again, service was excellent.
I tried to take my laptop to a certified apple repair center and they quoted me $150 just to diagnose my laptops issue. (It wouldnt charge). And if it was the battery it would be $600+ due to potential water damage. Rob diagnosed my laptops issue for free and gave me a reasonable quote to replace the battery. This man is honest, knowledgeable and the turnaround was less then a week. Thank you Rob!
This review is long overdue. Rob is awesome. I had torn my PC apart and rebuilt it so many times, not able to figure out whats up. He diagnosed it quickly and even swapped around my fans for free (for better airflow). He was beyond helpful and even pulled a power supply cable up, because I briefly mentioned that might upgrade my graphics card. (I later did and it worked like a charm). Many months later, my machine is still awesome. Thanks Rob!
Fantastic experience. They were knowledgeable about my problem and very upfront with the work to be done and what it would cost. My laptop now runs like new. I would trust this place worth any repair needs.
Hand down the only place I will take any of my computers. You will be working with a tech wizard without the high price tags of apples genius bar or micro center. Highly recommended especially in a time of supporting your local business! Thank you.
This man is honest and friendly check him out if you have anything wrong with your computer . Best in the city!!
Excellent place. Im a computer engineer myself, and Id repair my own machine but I dont have the equipment and/or the electronics skills to fix stuff on my own. Came in with a laptop with a malfunctioning fan and expected a costly motherboard replacement, but Rob was able to fix it with a replacement fan and fan header reinforcement. Very fair pricing.
Super helpful and quick, was able to transfer my information from my broken laptop to an external hard drive in one day. Very thankful!
I have a laptop Dell inspiron1545 that was on the fritz and the benzel hinge broken. I was scared that I would lose everything. I couldnt have been more wrong, Rob fixed my computer replace the computer screen and fixed the hinge. I recommend Rob not only is he professional but he is honest. Thank you Rob.
Great customer service and reasonable prices. I would definitely recommend this place.
Honest work for a reasonable price.
Great customer service
Ive taken my machine to Rob twice over the last 3 years and highly recommend him. He knows his stuff, his fees are very reasonable and he can explain repairs in simple language. Hes my go-to guy!
My Macbook Pro screen was flickering so I brought it to Rob after reading great reviews about My Crazy Machine online. Rob knew what the issue was and replaced the screen quickly! He is professional and helpful. Im so thankful to have my Macbook Pro working perfectly again. Thank you Rob!
My cat knocked over a glass of water on my laptop when I was sleeping, woke up and it was fried. Another place wanted to charge me double almost triple what MCM charged me. very reasonable. My laptop is still running like a dream. I definitely thought I was out on my laptop. awesome place!
Rob is awesome!!!! Ive been bringing my computers here for many years (kids and computers, youll need this place) always fast prompt service and fantastic pricing on all work. Retail stores quoted me way more than I was charged here
My laptop works better than when I bought it brand new. Very efficient and quick fix. Highly recommend 👍
Above and beyond service at a very reasonable price!
MCM provides accessible professional computer services at a very competitive cost.
Fantastic service! The team there did a great job of counseling me on data backup and helped me select a very good gently used replacement laptop. I would definitely frequent this place again.
Knows his stuff when it comes to computers thank you very much
Fantastic service! The team there did a great job of counseling me on data backup and helped me select a very good gently used replacement laptop.
Great price. Awesome service. Very friendly and helpful. Trust me these guys will get you straight with prices that the big business cant match
I called three times before when he had a different business name. When I saw it was changed, I thought maybe there was a transitional phase. Called today, no answer. Same answer machine though! What a joke... I really wanted this to be a good place to take my laptop and PC.
Highly recommend - I had a virus on my computer, and they fixed it in a day. Ended up being much cheaper than Best Buys Geek Squad. Also, the location is at a house; however, it is completely converted into an office front with cool neon lights and a waterfall, so youre not just walking into someones living room. They obviously invest in themselves and take their business seriously, which I think is great. Thanks again!
Rob was awesome and helpful. He answered all my questions and gave me advice on what to do with my broken laptop. I will be returning here for any future computer repairs I may need. Very proffessional and courteous service. Thanks Rob!
I had the best experience with MyCrazyMachine. They are honest and have great integrity. So nice to know I have a place to go for my computer rescues!!!
Rob is the best. He can fix computer issues that the big box stores and chains are unable to. He is prompt, friendly, and reliable.
Good fast and reliable.
Nice guy servicing out of his house. Quick turn around, reasonable prices.
Great recommendations .Pleasant and a cool office set up
Rob was very helpful and knowledgeable!! Knew what was wrong with my computer from a description over the phone. Also reasonable prices that this college girl could afford and quick service when he knew how much I needed my computer back!!!
Great guy, honest, fast and has great prices. He works out of his house, but he has a great set up. Highly recommended!
The best computer guy EVER! I dont trust anyone else. He will fix your computer and restore your memory. Great prices too! Actually cares about your computer.
Rob is no frills, professional and very knowledgeable. Prices are VERY reasonable for what he does and he was able to deliver at a very timely manner. I am very impressed with his services and will be referring to all my friends.
Ive used Rob for many several different problems, including saving data from damaged hard drives. Hes great and reasonably priced for his excellent work. I highly recommend this service!
So far so good, my computers life is in their hands
I was worried sick about my photos/videos etc being lost for good. Bram Roumi made me feel at ease about my problem. He recovered 1.7 TB of data in a timely and cost effective manner.Thank you very much.
This guy was amazing. I was devastated. Thought I lost everything. Well I had until he revived my hard drive. No guarantees that he was going to be able to, no one was, but he did it. And reasonably priced!
I went in for a replacement laptop charger because mine broke. I had no idea which one I needed, but the staff was friendly, helpful, and got me the charger I needed for a good price.
Great service all around for a fair price! Bram ordered a replacement for my burnt out video card and cleaned out my whole tower in no time. Even went above and beyond and offered a ride back to my place nearby when I mentioned I was planning on carrying my PC home on foot! This is my new go-to spot for sure.
Rob has excellent customer service, he works from his home I believe as this is a residential area. He have fixed two of our laptops and he includes tune ups and virus checks for free. His prices are so reasonable. Rob keeps in constant contact with you about your computer when you drop it off to him and he is flexible. Also he provides estimates no problem, so you have the choice to decline or accept. He maintained all the files on our computer, he even fixed a minor issues another high priced guy I went to neglected to do with no problem and no additional cost, he really cares for his customers! Rob also had refurbished computers and if the cost of repairing your computer is more that what its worth you can look into that. Rob is honest, professional, and nice me and my husband recommend him to all of our friends. He is quite affordable as well!
Hes great,I texted Rob, the owner and I believe, sole proprietor, on Saturday while I was in Wisconsin to tell him the fan in my laptop was not functioning - the machine was overheating. I needed it repaired in two days as I was leaving the following Wednesday on another trip, for which I really needed my computer. I saw him 10AM Monday morning, He ordered a new HP replacement fan from Amazon, Same Day delivery, and had it installed 24 hours later - Tuesday at noon done!, Everything inside was cleaned, blown out, and checked out.I regularly read reviews on Yelp and am appalled by the stories people write regarding bad service, inordinately long delays, and outright incompetence.MyCrazyMachine is in a league of their own. The owner Rob is great, his prices are good and dont be deterred by lack of a fancy storefront, as he works from a shop in his home..
Excellent knowledgable service performed the same day. Very reasonable prices. Only computer tech/repair I would trust in Chicago with my system!
Well, I have to agree with everyone else here - Robs a humble man, with a cool office inside this house. He repaired my HDD perfectly well for $400 - an incredibly reasonable price - and another $75 for external HD. Much thanks for coming through, you can rely on him.
Rob did a great job speeding up my crazy machine.
Granted mine was only a small fix for a PC, but the experience was consistent with the rest of the positive reviews.
Had used Rob so many times very helpful. Cheaper than orher places.
I took my laptop in when the hard drive failed. I was worried Id lose all my data. Rob was able to extract my data from my hard drive and rather than put a new hard drive into my old laptop he gave me a used laptop that was faster and better than mine. The total price was $175. It worked out for me and ended up saving me money because I had planned to buy a new laptop, but now I dont have to. I will be buying an external hard drive to back up. Lesson learned, but it all worked out in the end.Thanks Rob! :)
Rob is the best fixed me up for a reasonable price.
Top job, sdd failed 2 hours to fix it ! Data saved ! Perfect job thanks .
My year-old laptops fan went out and I was turned away from two different places before I found Rob. Not only did Rob find the part, but at a great price. The total cost was very fair and he obviously knew what he was doing. Im never taking my computer to a chain again.
I will admit that I was initially a bit leery of all the glowing reviews on here for MCM. I had that feeling of If it sounds too good to be true, then it probably is. However, let me tell you that every five-star review on here is well deserved and right on the money. Rob and MCM do top notch work, are honest, and very reasonable.My PC was running very slow for a bit and then stopped booting up altogether. Rob diagnosed the problem, quickly fixed my PC, and had it delivered to my house instead of having me pick it up when the repair took a couple hours longer than he originally estimated.If youre having computer problems, definitely give MCM a call or email. Ill be definitely be referring friends and family here.
Works in a very reasonible amount of time. Didnt over charge or con me into unnecessary work. Got everything up and running as promised
Saved me once in my last semester of college when my laptop crashed, and again recently when my hard drive failed! Cant thank them enough.
This guy is named Rob and he is a very down to earth guy
I contact them through email and had a quote and estimated time of repair within the hour!!!!!! even better than a fast repair was the price !!!
Thank you for repairing my Dell dimensions 5100😀😀😀
Doesnt answer emails