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ITGuy Solutions
405 W Superior St UNIT 622, Chicago, IL 60654, United States
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ITGuy Solutions

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Ne
Review №1

I tried multiple companies before finding George. The other companies told me my computer was dead and that I wouldn’t be able to get my data. I found George and he fixed everything! He was fast, responsive, and worked hard to get my data back. He was easy to work with and knows everything about computers! If you need any help George is the guy! The office is easy to find, payment was quick and easy, and the service was great. 5 stars for sure!

Ab
Review №2

I had a great experience with George. He helped my resolving my MacBook screen issue and his service was beyond my expectations. I will come again if I need to.

Lo
Review №3

I, for the first time, starting working from home. I found myself with computers, monitors, keyboards and printers- which I had no idea how to hookup. I called ITGuy Solutions, they responded within 5 minutes. They asked for a description of what needed to be done and gave me an estimate of how much time it would take. They came the next morning on time and charged exactly what they quoted. Im very particular about how I wanted things hooked up- I wanted all the cords neat and orderly. George was a true professional, he completed everything exactly the I wanted. Im the least technical person and he taught me as he hooked everything up. I would recommend this company without any reservations. Thanks George!!!

Xa
Review №4

These guys were great. Took the time really consider my issue and provided the results I needed for a very reasonable price, gave them a tip.

Je
Review №5

The service was great and quick turn around gave a simple fix solution to my PC issue. Would use again.

Gr
Review №6

From the moment I called ITGuy Solutions, people treated me as a valued customer. Follow-up was prompt and accurate. Easy to set the appointment. George made the service call, already pretty sure of what was needed. Prepared. Professional. Personable. Explained what he was doing and why -- in English, not tech-speak. Made sure I understood the work and the charges. When done with the basic work, checked to make sure the network and all devices operated as they should. Also made sure I knew how to reach him and the firm if I had questions and follow-up was needed. Am sorry there are only five stars to give. If this was an amplifier, Id turn it to 11. Thank you, IT Guy Solutions, and George.

Ry
Review №7

Did not fix my custom built PC which was randomly shutting down. I wanted him to test each part of the computer to see which one was not working. He said the case needed more fans even though the CPU and GPU temps were fine. Didnt fix the problem like he said he would, wasted my time and money.

No
Review №8

The people at ITGuy seem genuine and like they really care. When I could get in touch with the technician he was kind, friendly, walked me through everything, and really wanted to fix my problem. Really a great person I feel like I can trust. ITGuy Solutions truly seem like kind people treating their customers with respect and trying their best.

Us
Review №9

Thank you for the fast turnaround time. You guys are great.

Ni
Review №10

These guys and gals know what they’re doing. I didn’t know what to expect during covid as their retail space is shut, but called them and met the sales person at the door to drop off my laptop. I had a finicky 2 in 1 Asus Q405UA that started doing weird stuff. The mouse trackpad would intermittently stop working and then would work again. I’m semi computer savvy and can do repairs and firmware/driver updates myself but just hit a wall and called them to get I looked at. I honestly didn’t want to deal with it. George went in and did his magic and it’s working like new again. Thanks guys! Would come back!

Pe
Review №11

Nothing but good words about George - the powerhouse behind the ITGuy Solutions. I needed urgent help with my Dell XPS amidst a quarantine (April 2020). Most shops were closed or too busy to deal with me. But when I called ITGuy, he was gracious to spend a lot of time explaining how I can fix my laptop and he even looked for possible ways how I could save money on repair. He selflessly sent me competitor offers and tips, just to make sure I get the best deal. He was able to assist me same day - rare even in normal times, incredible in the current circumstances!Highly recommend his computer repair services to anyone.

El
Review №12

Super kind and fast service! I had my laptop back within the day!

An
Review №13

Fast and sufficient. Asked about my troubles and really wanted to know my issue and how it happened. Really grateful! I fully recommend!

An
Review №14

Previous to reaching out to the ITGuys I took my laptop to an independent computer tech (Terrell Computer Repair Service 👎🏽) who left me with more issues than arrived with. I wish I had found the ITGuys first. They were able to address the issues I came with (wifi installation and speed) and also give me a great deal on some upgrades to get my laptop moving much faster and better that before.Very professional, yet personable and quick too. The repair was done in a couple of days at reasonable price.I definitely recommend their services

Ma
Review №15

George was very patient and professional to work with. He helped me troubleshoot my computer and although we did not resolve the issue (due to work computer, not George) he did not charge me for his time. Very Fair and professional to work with. I will def bring any future IT issues to him. Highly Recommended.

Su
Review №16

My old lenovo laptop had a broken screen where it was flickering like something out of a horror movie. George and his crew made it look like new again. Great communication. Super easy pick up and drop off. Ive had repairs done on this machine elsewhere in the city, but I didnt like the customer service so I chose ITGuy instead this time based on the reviews and I was not disappointed!

Al
Review №17

Well, I am lost without my laptop. I spilt liquid on the keyboard and the screen went black. Due to pandemic my two go to service stores were closed. I was very fortunate to find this business open. Dropped off my laptop and they quickly found what the problem was. Motherboard malfunction. A replacement was ordered and waited to be notified when part came in and installed. Another issue was found with one of the keys, but it was not a problem for me since I use a separate keyboard and mouse. Am very happy with the service and would recommend them to anyone. In fact, I will be giving a great review on Yelp.

da
Review №18

Nice and kind store that I have ever been

Mi
Review №19

We’ve had 2 other companies come out to try and get the internet signal to be strong in our condo and both tried and couldn’t do it.I called ITGuy Solutions at 7:30am on a Tuesday and at 5pm that same day George showed up.He brought a new device and started setting it up. Realizing he needed more equipment, he quickly ran to Target and came right back to finish the job which was impressive. Other companies might have said there’s nothing they can do.What I really appreciated was that George cared. When we had the signal doing OK he said that wasn’t good enough and kept working until the signal was perfect. He takes pride in his work and wants to do the best job possible. He easily could have been satisfied with OK and I probably would have still been happy with his job.As for pricing - he was very fair. The first guy that came out and failed was going to charge us nearly $1,000. I had another quote for nearly $1,500 where they were going to drill holes and run wires and George said that was excessive and an up sell.George was less than both. Took 2 hours. No holes and we have over 100 mbps WiFi throughout our 2 floor condo and patio.I’d absolutely hire him again if we need any add it work done.

Ch
Review №20

Great experience with IT Guy Solutions. Solid service and great price. I have a small business in the Loop, and we had some router issues the other day. Saw great reviews online, gave them a call, and the next morning, George got everything back to normal. I would not hesitate to call them again.

ha
Review №21

Amazing services and super professional! Help me diagnosed laptop problem!!!!!!Thank you so much!

An
Review №22

Highly recommended. I worked with IT Guy for a network installation on our new house. I was clueless, having not updated the network for years in our previous place. George got everything up and running quickly and I learned quite a bit in the process. Good work at a fair price - cant ask for more.

St
Review №23

Worked with George at IT Guy and received excellent service and advice regarding some stubborn problems on my home office system. All problems well resolved, efficiently and in a cost-effective manner. Questions asked and answered and good explanations provided in good cheer. Excellent communicator. Highly recommend his services.

Vi
Review №24

I am very happy with IT Guy Solutions. As a Grandmother I am not adept at using devices. George at ITGuy responded and was able to fit me into his schedule within 2 days. He was very polite and knowledgeable (and patient) in his home visit and resolved my issues with clear instructions. VMC

Ca
Review №25

Found IT Guy on Yelp. George responded right away and gave me a quote over the phone. George was knowledgeable and even recommended the right product for my needs. On my scheduled appointment date George kept me informed as to his estimated arrival time. George arrived on time and quickly performed a data recovery for my broken PC Tower and set up my new PC Tower. I would highly recommend IT Guy (George) to anyone who has PC problems and needs a knowledgeable and professional company. Thank you George for your kindness and professional work.

Lo
Review №26

George did a great job setting up a Google Mesh system in our apartment. We now have blazing fast, secure, problem free internet. Nice guy, fair price.

Na
Review №27

George did an excellent job on our computer, very fast, great work! Thank you for all the help! I highly recommend!

To
Review №28

The ITGuy has proven to be a reliable and trustworthy source of information and expertise in the IT field. He has helped me unlock the power of my computer and Android phone. Dont waste your valuable money and time trying to figure stuff out on your own. You can trust the ITGuy with your technology, hell make it worth your while. Hell answer your questions beyond your satisfaction and wont disappoint. I trust the ITGuy.

We
Review №29

I am an architecture student, my computer crushed, he helped me to replace new battery!!!!!!Thank you so much!

Gl
Review №30

Instead of just handing me back my laptop. George, came in to my house, made sure everything was properly working, and even did a printer test for me.Ive been serviced by George for about two years now, and have been very pleased with his service. He is very trustworthy, and will not try to rip you off. He knows his stuff, and does this for a living.I had to downgrade my Windows due to my laptop being old, and he was able to successfully do that for me. He even installed porn block, anti-virus, etc.He has installed my modem/router in the past, and I have not had any problems. If youre looking to get something fix, and not go through an expensive shop, contact George. You wont be disappointed.

Te
Review №31

George was a pleasure to work with. We had a horrible experience with the Geek Squad at Best Buy. They installed a $350 graphics card into our son’s computer, and when we got it back, my son found that the computer wasn’t working properly, and we soon found that Best Buy doesn’t guarantee their work. We dropped the computer off with George, and within 24hours he had it working properly. His charges are extremely reasonable and he continuously updated us with videos as he corrected all of the things that the Geeks messed up on the computer. I highly recommend George for any service needed on your technology.

Vi
Review №32

ITGuy Rocks!Very thorough, got things done quickly, very reasonable on price. And a nice guy to boot.ITGuy cleaned up my system, added some necessary safeguards and backups and gave me some really good suggestions on buying a printer and a modem and another laptop.I highly recommend ITGuy

Review №33

Good price, communication, the IT specialist even delivered the computer to my residence once it was fixed.

Ma
Review №34

George from the ITGuy staff was a co-worker of mine for many years. He is very knowledgeable individual who prides himself on his work. George is a results driven IT professional that has excellent customer service skills that are all blended together to give you the best results possible for your IT needs whether it be for an individual consumer or an entire business...

An
Review №35

George is a life saver. My husband, no tech novice, had spent hours trying to get Google Chrome to remember passwords. We had done more things than I care to list here. We found ITGUy and George is a life saver. He fixed it. It wasnt easy and took a bunch of attempted solutions but the fact of the matter is that at the end of the day-- IT WORKED. And about George-- he is careful, thoughtful, timely, neat. All the extras you hope for but never know if you will get them. Seriously, if you live in Chicago and you have reached your end with help desks and chat rooms, call ITGuy Solutions. You will be glad you did.

St
Review №36

We had a tough time getting our home network set up and George kept coming back until everything worked to our complete satisfaction. He was great

Mi
Review №37

I had a number of issues, so I called around asking for help with my Dell, Chromebook, phone, magic jack and printer/fax/scanner - George K. was the first one to call me back. First he helped me remotely, then he made a house call a few days later. Everything is working fine now... He was also very helpful in answering all my questions, giving advice, etc.. Id definitely recommend ITGuy Solutions to anyone needing help with their systems.

Ca
Review №38

I have used ITGuy’s services for several years to repair some computers. George is always professional, patient and thorough in identifying issues and in completing the necessary repairs. I highly recommend his services!!

Sa
Review №39

After some confusion George was able to switch my two computers and programs to my relief and satisfaction. George was able to complete much of the work remotely from his computer. He invested the time to ensure the transfer was made successfully and offered followup advice if needed.

Je
Review №40

IT Guy is the right choice for Expert IT Solutions. No Job too big or too small. Caring confident and quick resolutions to your PC needs. Highly recommend to anyone in need of some PC advice for everyday tasks and beyond.

Ro
Review №41

George is VERY helpful. He got my computer operating like it is new again. When I had a follow up question/issue he was very responsive to me. He is my go to guy for computer issues.

Do
Review №42

Giscard did a great job on fixing my laptop. I got several viruses that he removed and he took a lot of his time fixing the problem very quickly! He is very thorough in his work and he responds to others needs very promptly. Now my laptop works great and he charged me very low compared to other companies. I recommend his services to anyone!

Ja
Review №43

In general, good value, nice guy to work with, can remote in and trouble shoot any problems, has the latest technology to support those in need of computer assistance. Very reasonable person with a lot of patience! I would recommend (*update 20 - Pandemic work 🙃* now in very convenient location & faster response times)

Th
Review №44

IT guy was called out and came out on a holiday accomplishedthe task that I asked for in the way in which I asked for and assisted me with other matters. Definitely recommend!

e
Review №45

I had emailed, late Sunday evening online, with the IT Guy and George was over on Monday afternoon to reconnect my SONOS system to my iPad. We were expecting out-of-town guests on Tuesday and we lost our music system. He also noticed how terribly configured our two Apple laptops were to the printer and our old Apple Airport Extreme. All fixed in short order. Wow! He will work on my next apartment wiring when we move in the fall. He clearly knows his stuff!

Tr
Review №46

As a working mom and wife, my time is very valuable. You mothers know how much every second/minute of precious time can be lost if not used very carefully. Thats why I appreciated the services of ITGuy Solution and his staff! I needed to get a certain app and its features onto my smartphone, so that I could utilize it during doctors visits, at the grocery store, on the bus coming home from work, etc. (AKA...trying to make every second/minute count). The ITGuy and his staff were extremely helpful, making sure I could use it the way I intended and then followed up to make sure things were continuing to work smoothly.If you ask me, Id say the ITGuy and his staff are great for moms who value their time! Go ahead, try them....youll see.

Um
Review №47

Knowledgeable and friendly. Took care of my hard drive and updating my pc needs. Affordable and good service!

Th
Review №48

The IT guy is user friendly for non tech types. He is efficient and effective at what he does. I would definitely use him again, and keep his number for trouble shooting.

Ch
Review №49

We recently worked with George to set up our home with wifi and ethernet and had a great experience. After our recent renovation, it was difficult to find one vendor that could pull together all of the IT systems - ethernet activation to all of our ports, connection of Comcast to the ethernet system and mesh wifi. We are now fully set up with amazing coverage throughout our home. He also advised on Smart Home (Google Home, Nest Doorbell, Sonos Speakers, Google Assist) set up and integration so that we have a foundation which can be added to as we figure out our needs/wants. We found the pricing to be very fair and will certainly recommend ITGuy Solutions to our friends.

JI
Review №50

George just walked out after totally setting us straight and updating a totally bizarre network situation. Nice guy, too!

Da
Review №51

George is an excellent IT Guy. Fixed my computer in about a day. Quick and relatively inexpensive. Would highly recommend ITGUYS for computer repairs.

Ti
Review №52

George was awesome. Showed up on time, was very knowledgeable and took his time to resolve my home wireless issues, and to make sure I understood the fix. Hes my new go to for anything IT.

Sa
Review №53

George was very patient in setting up my home network. Switched out the Comcast modem for a third-party modem. I cannot believe I have been paying Comcast so much every month for lousy internet through their modem. The network works great now! Highly recommended.

Pa
Review №54

Giscard has been repairing and working on computers since he was a young boy. He always fixed any issues I had, large or small. Often errors I created myself no doubt. He is a person of integrity and is passionate about his work. Is good to have someone that believes his work is a reflection of his person and name. A trait not found often enough today.

Ra
Review №55

Very pleasant experience, my computer is fixed, cleaned and working fine. Excellent - Quick service at great price, Highly recommendedThanks George

ro
Review №56

Im not too tech savvy when it comes to computers. But im open to learning. Most IT guys I know are able to perform tech work but not teach. I appreciate the work done, and the teaching process throughout. Ive learned much about syncing, and simplifying functions to make navigation through my technology easy to understand. Suggestions given to make my computer and other devices work for me has been very much appreciated.Much thanks, ITGuy!

N
Review №57

Very understandable, clear and negotiable options on what to do. They didnt charge for what they couldnt do (recover from a damaged HD). All staff are courteous and respectful. Came to the house and picked-up/dropped off the PC with care at no extra cost. Did services exactly as I was told and found a great deal for a new HD.

Fa
Review №58

Fantastic service. Free home pickup and dropoff. Hassle free. Very friendly. Great value, nice folks.

Ga
Review №59

George is great! He is always in top of things. Really glad to count with him for any IT solution.

Da
Review №60

George came in to the office, asked a lot of questions and tailored a plan to fit our needs. Not just an hourly consulting rate, but a program that fits for our small business and the needs we have to keep us up and running. Thanks!

Bo
Review №61

ITGuy is awesome! Always goes the extra mile to help with any problems. I highly recommend anyone in the Chicagoland area to use him for any computer tune-ups!!

Ed
Review №62

One Word - Superb!George and Allan are top notch. Super knowledgeable, enthusiastic, humble, patient and they speak conversationally, un-techy...which we so appreciate. Allan came and systematically eliminated variables that were causing a few of our networked computers to suddenly and unpredictably lose their internet connections. This was a critical problem since our Medical software is cloud-based. Not only did Allan listen in detail, like a doctor, to our symptoms and history of the problem, but he explained their possible causes and likely solutions. Thank goodness he was here to witness this unpredictable problem. He figured out a solution immediately!I cannot recommend their service enough, not only because of their deep knowledge but they respect your time and work to keep expenses low.ITguy is good people!

An
Review №63

George is very helpful all the time with all the technological issues in the office.

De
Review №64

George w/ ITGuy has excellent knowledge of all devices and systems. He is friendly and the price is very fair.

Du
Review №65

I needed help with setting my business account on google+ and creating a campaign on google adwords and the ITGuy explained how it all worked and guided me every step of the way. ITGuy is highly recommended by this small business owner.

Js
Review №66

The best of the best, reliable, fast and fair.

Information
5 Photos
66 Comments
4.9 Rating
  • Address:405 W Superior St UNIT 622, Chicago, IL 60654, United States
  • Site:http://itguy.us/
  • Phone:+1 312-561-8081
Categories
  • Computer consultant
  • Computer repair service
  • Computer networking center
  • Computer security service
  • Computer support and services
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–6pm
  • Friday:7am–6pm
  • Saturday:7am–6pm
  • Sunday:7am–6pm
Service options
  • Online appointments:Yes
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