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PLS Check Cashing Store
570 W Roosevelt Rd, Chicago, IL 60607, United States
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PLS Check Cashing Store

Comments
ch
Review №1

Euniq and the pls staff are awesome. They’re supportive,attentive and professional. The staff gets us customers In and out! This is the only PLS I go to in the CHICAGO area.

Br
Review №2

Thank you ladies Brownitta and Euniq for helping today get my plate sticker with my card

Ky
Review №3

I went inside to cash a check & unfortunately found that the check was ripped in two. Before I started to panic Maria from PLS on 570 W Roosevelt Rd came to the rescue without hesitation and saved the day. She went above & beyond for me and I couldnt of been more satisfied with Marias customer Service. I was so appreciative of what she did. & on top of all that she was so fast and professional and did it all with a smile on her face.

Kr
Review №4

Euniq was very helpful, professional and informative on what I needed. Thank you so much for your help and patience.

ms
Review №5

Jennifer was awesome, and smiling and friendly early on a Sunday morning! That is awesome!

Sh
Review №6

Shout out Jennifer/ Carina of store CC078 Great Customers Service

Sy
Review №7

THE BEST SERVICE EVER!!! THANK YOU SOOO SOOO MUCH FOR YOUR ACCOMMODATIONS! MARISOL is the best!!!!

Sh
Review №8

Great professional care provided by Euniq and her great team with good attitudes. I get my money orders from this location regularly. Keep up the good work. :)

Cr
Review №9

Euniq Johnson is very professional and offers great customer service all the time. I love coming to see her weekly when I cash my checks Great job she should train all of the pls employees.

De
Review №10

Good 👍🏽 Eunq good job

Ca
Review №11

Jen is so helpful good attitude and very professional makes it a pleasure to visit this PLS

ja
Review №12

Euniaq and Dana was very nice, friendly, and patient. Euniaq told me about there prepaid card, which does direct deposit. I didn’t even have to go to the bank....NOW AINT THAT GOD....😂😍🙏🙏🙏🙏🙏

ta
Review №13

Reyna & Euniq are very friendly and professional. Also very quick! Great service!!

ka
Review №14

Monday Morning I came to PLS It wasnt too busy, I Approached Window 1 And the CSR Kathy and the trainee Lali Helped me so well usually when I go to a store and theres training going on I spend more time than usual but today was not the case. I was greeted very welcoming by both of them the transaction was fast a professional! I normally do not write reviews, but when they asked me to do a google review on my experience today I just had too! Thank you girls, I wish the best for Lali!

Ca
Review №15

Very good service at all of the sites

Ja
Review №16

I love this PLS. Euniq is funny but very helpful as well as all of the staff I encountered. Great place!!!

Mi
Review №17

Euniq is a good manager never a problem with her when i go there

Me
Review №18

Soon as I walked in I was greeted, Service is very great and Fast ..Eye contact and smiles are very bright Euniq Helped me And was very great with her customer Service Skills I love everything about her and Her approach

ly
Review №19

Agustin at PlS has EXCELLENT customer service skills!!!Kathy has excellent customer service and greets you with a smile!!!!

ki
Review №20

Had a visit on Friday and Euniq helped me i told her i would write a review. Her customer service is outstanding even though i was told i cant be helped i was trying to get a plate sticker but needed an emissions test. She gave me locations were i can get it done at . She is great she also offered me a pls card will be back to get one of those in the near future

Di
Review №21

Euniq was very helpful on Thursday 8/27 with me cashing my check for a first time great customer service. She even had a few jokes to brighten my day. Thanks to her I will be back to this location. Its a little out of my way, but the customer service was phenomenal. Thanks Euniq !

St
Review №22

Euniq and maria had great customer service

fr
Review №23

The minute I walked in the door I was greeted very welcomed by the two workers Kathy and Euniqu, I came to cash my check the customer service here was outstanding! I was in and out in a matter of minutes! I felt appreciated to have cashed here at PLS at this location!! thank girls!!

Je
Review №24

Thank you Kathy for a fast and professional title transfer! She explained the title transfer step by step and even went above and beyond to get my title mailed to the address I needed it mailed to! Thank you Kathy & PLS!

Ro
Review №25

I received excellent customer service everytime at PLS. Everybody is always nice and patient. Reyna was very friendly and helpful! :)

an
Review №26

Euniq customer service is great. She got the line down in a timely matter with the csr she had. She also got a beautiful smile under the mask. I will most definitely be back. Thanks Euniq

He
Review №27

The salesclerk Eing was professional,friendly and very helpful

Br
Review №28

For my visit on Friday. Euniq the manager was a good manager i was in a full line for about 2 minutes. She was fast and had a good attitude even cracked a couple jokes and convinced me to get a xpectation card. I hope to continue to business with PLS in the near future.

Ms
Review №29

Carina and Reyna were very helpful with printing my documents for my CDL permit. Im extremely thankful!!! ☺☺👍

Pa
Review №30

They have only one person working here. So, because of the social distancing situation, they are only allowing six people in at a time. I was the sixth person to walk in one day. When I walked in, the clerk was assisting a man with his drivers license, which took thirty minutes. Then an elderly white man walked in, and the rude black lady told him to wait outside because there was already six people inside. Mind you it was cold outside. There should be an exception for some people to automatically come in, regardless of six people being in the line. LET US NOT FORGET OUR MANNERS during this pandemic.!!!

Wi
Review №31

This location sells city stickers.

Gr
Review №32

Chiquita Rucker was great! She was professional and very helpful. She did everything she could to accomplish what I needed done.

Di
Review №33

The Ladies @ The PLS On Roosevelt, Theyre Professional, Patient, nd Kind, They Get You In nd Out ASAP,You Kno Who You Are, So Keep Up The Good Work Ladies nd Thank You For Everything, See You Ladiess Soon😊👍🏻🙌🏼😉

JJ
Review №34

The customer service is super rude!! I need to yell to them in order for them to hear you. It seems like you need to bet them for a favor. Horrible!! Unbelievable!! Her name is Dana. I been to this location before, never had this issue

ke
Review №35

Came in on 9/28 in the morning Euniq helped me out and Kathy. These girls are good quick and friendly . Thanks for the professionalism

Jo
Review №36

This was a good experience. Customer service was amazing and responsiveness was Top Tier!

Ca
Review №37

This the worst currency exchange ever. The line is always out the door, never enough workers and the staff is very unprofessional. I hate this place.

sh
Review №38

First of all this is the best PLS ive been to. They always make me have a good laugh all the managers there, Chiquita, Euniq, Dana They always have positive energy. Everyone works together to get the customers there out in a good time. I really like euniq.

Ro
Review №39

Amazing and fast service. The ladies were exceptional in getting my cash checked quickly.

Da
Review №40

Kathy Maria lali tanya and carina are the best ever!!! Thank you girls!!

Jo
Review №41

I love the PLS group their patient sympathetic and help and every which way they can this location has been the best location I’ve been to and the Chicagoland keep it up you guys

Tr
Review №42

Had an amazing experience one of my favorite places for all things money easy quick reliable and very informative Jisel A. Greeted me with a smile and the rest of the staff was very welcoming can’t wait to come back in

Do
Review №43

Horrible service. Absolutely horrible. Standing in line for over 30 mins trying to cash a check from my bank and they acting like the check is fake. They called and the bank is asking me why they are having such a hard time with this check. I will never cash another check here. Clearly they do not have much experience with check cashing though it says PLS Check cashing. Horrible. Absolutely horrible. Do not come here

Da
Review №44

I had to renew my cars registration and upon entering the establishment I found 3 customers and 3 employees, none of whom were wearing their masks over mouth and nose. As I photographed one employee who exited the cage, she asked why I was photographing her and I mentioned her mask. Her response as she pulled it over her face, I have asthma... She exited the building for a cigarette break.Stay away from this petri dish unless you want to almost certainly catch Covid.

Be
Review №45

Great customer service I came in to load my card and they were very helpful with the process location on 570 west Roosevelt road great team great Atmosphere I was welcome with open arms I will back to this location Thank you PLS.

Pe
Review №46

SCAMMERS! I went there to renew my license plate sticker. They processed my info and it was time to pay THEN they told me it was cash only. They couldnt give and explanation as to why cash only but they were happy to direct me to their ATM. It seems to me they just wanted the withdrawl fee on top of the additional renewal fee. Dishonest. Dont give them your money.

ma
Review №47

They do a wonderful job fast and friendly service

Al
Review №48

Great customer service friendly and helpful. In phone and in store, also pretty efficient and patient.

Mo
Review №49

Everybody There Has Manners And Great Customer Service And Funny

Z
Review №50

The two woman I spoke with were extremely kind and helpful, both over the phone and in the store.

Ra
Review №51

Great service but I was searching for COMed setup office since an hour I went through this place thrice but as there is no info about it I had ask a lot of people. Even people nearby don’t know this is the place. #Comed #COMed couldn’t mention it more..

l
Review №52

Was turned down because i went to different location after 2 months of inactivity, and the employer is verifiable company and i have had activity before at other exchanges with eventually receiving bad service by employees having bad attitudes. their whole franchise is garbage. do yourself a favor and go to a credit union or even a bank, at least a non-PLS location as ive been to various across the city and you no doubt get bad service from their quota-pushing, burned out cashiers visiting them enough times.

fr
Review №53

Euniq is a goos manager

Ma
Review №54

Ok I just called and the woman who answered the phone was rude! Not going there ever.

To
Review №55

Great customer service really good employees fast and friendly service

El
Review №56

Janette is exceptionally fast and friendly, she surprises me for my first time at this PLS.

Va
Review №57

Awesome only place that would cash a personal check after hours. Of course they had to verify it with the person who wrote the check. But everything was all good

Tr
Review №58

I have actually always had a great experience here and have occasionally gone out of my way to walk to this location when I used to have to cash my checks. Its a hassle the first time, as with any check cashing spot, but if youre nice and need services in the future its a breeze anytime after and I actually enjoyed going there.

Eu
Review №59

1-2-16 I went to PLS currency exchange, 570 W. Roosevelt RD, Chicago. I gave the clerk a letter to be notarize. She asked for my ID and called for the notary. He came said something to her she stamped the letter with the seal and another stamp that he filled out sign and dated it. She said $2:00. I asked her to repeat what she said. She said $2:00. I pointed to the sign posted on the wall and I told her that is not what you have posted on the wall. She looked at one of the other clerks and she came over and explained that it require two stamps for it to be official and each stamp cost a Dollar. I knew it was rip off, because I had been to this location before and the cost was $1.00. The process was the same. I paid it, but I will never do any business with them again. I believe this currency exchange is under new management since my last visit. This review is posted by Vonceal Walker.

Ed
Review №60

THE NEW MANAGEMENT IS NOT PAYING OUT WESTERN UNION MONEY TRANSFERS, DONT GET YOUR MONEY SENT TO THIS LOCATION. IF YOUR MIDDLE NAME IS NOT ON YOUR ID AND THE TRANSFER THEY WONT PAY IT OUT, WHAT A JOKE

Sh
Review №61

Thank you for your support and insurance installments.

Ro
Review №62

Very professional and patience

sh
Review №63

VERY NICE PEOPLE ;THINK THEY NEED MORE CASHIERS ON BUSY DAYS,.. LIKE CHECKDAYS.💲

Sy
Review №64

I have cashed checks there.

Ja
Review №65

Horrible customer service!!!! Janine or whatever the ignorant clerks name tried to cheat me out of $100

Aa
Review №66

Doesn’t even deserve 1 star, horrible service.

Li
Review №67

They move like turtles

Ab
Review №68

This is the worst place in Chicago

Information
11 Photos
68 Comments
3.8 Rating
  • Address:570 W Roosevelt Rd, Chicago, IL 60607, United States
  • Site:https://pls247.com/il/index.html
  • Phone:+1 312-360-0904
Categories
  • Check cashing service
  • Money order service
  • Money transfer service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
Offerings
  • Cash advance:Yes
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