The cleaning technicians used these light blue styrofoam pieces to put underneath each leg of my tables to keep the tables from sitting directly on top of the damp/wet carpet. The light blue styrofoam pieces are used to elevate the tables. They put the ink side facing down and now I have black ink stains on my bright colored carpet. I have family coming in from out of town and this is the first time I get to see them since before covid-19. My carpet is now worse off than the original reason I called them for. Im so disappointed and heartbroken. :-( :-( :-(UPDATE: THE TWO CLEANING TECHNICIANS CAME BACK OUT AND CLEANED/ REMOVED THE INK STAINS. I AM NOW HAPPY. : ) : ) : )
Overall awesome experience from booking to completion of services. Great communication and knowledgeable about services offered. Ensured satisfaction. Will definitely use them in the future and recommend to others! Thanks Felipe! Before & After photo is confirmation of the great service provided!
I would highly recommend this company. The technician arrived on time, was very professional and my carpet looks amazing!
Jose Luis was amazing: polite. Professional so neat & clean. Efficient. Asked what caused stains & if i tried to clean the stains. Which I did. So quick with service and my couch looks brand new! Outstanding service.
Courteous crew ensured I was happy with the outcome of each piece of upholstery cleaned along with the carpeting. Good communication before arrival and we’re on time. I would definitely use their services again and recommend them to others.
Great work!! Removed the stains from my sectional couch and ottoman, looks brand new! Highly recommend Jose, he did a fantastic job
I also would like to thank you for your professionalism and the great job you have provided.Rest assure that you would be highly recommended to any of my friends.Best Regards,Annie Delgado
I have used Arevalo Bros on several occasions for upholstery cleaning and tile and grout cleaning. They do a phenomenal job at great prices. The crew are professional and take pride in their work. Anyone who hire them them for service will NOT be disappointed.
I would definitely recommend this service. Very professional explained everything and checked with me before leaving so inquire if I was happy before they left. I won’t use anyone but them from now on.
Great job! Very professional and thorough. Even did the dog bed:) great experience and would use them again!
Jose was very professional and provided a high quality services. I am very satisfied with his work.
My the carpet on my stairs were terrible and have not been cleaned for years and they made them look new! They were very nice and clean themselves. And I most definitely use their services again in the near future! Thank you
They arrived on-time and finished early, and did a great job of cleaning and sanitizing my sectional couch, which was long overdue for a thorough cleaning. Only took a few hours for my couch to dry and my couch looks brand new. There was no harsh chemical smell or anything like that after the cleaning, everything smelled fresh and clean. I highly recommend the Arevalo Bros. Chem-Dry!
Great quality service by this experts!!Very satisfied with their jobMy carpet really need it a service cleaned the arrived on time and they performed a quiet and fast service very cleanVery highly recommended !!!Thank you very much
Highly recommend. Nothing gets cat urine out of carpet except whatever magical concoction they bring with them. Also just professional and nice people. Going to use them every few months! My carpet was like brand new!
As another Chem-dry in another market, we have referred many clients to Arevalo Bros Chem-dry. This franchise Arevalo Bros is fantastic. We always hear wonderful compliments for this franchise. They are extremely detailed, professional, and that is not easy to find. They go out of their way to make sure each job is done with the highest quality service. Highly recommended. Have been recommending them for many years.Five Star business.
Excellent service! He did a great job! Got stains out that have been in there for years!
They do such a thorough job and my furniture looks new again!!
My carpets look brand new and the grout on my kitchen floor looks brand new!! Beyond happy with them !!
Excellent service! Very professional technician! I recently purchased a home and found that there were a significant number of pet urine stains on the carpets (visible with a black light flashlight). I thought Id have to replace all carpets but Jose was able to remove all of the pet urine and also sanitized the carpet, saving me thousands of dollars! The carpet looks and smells great!!! I highly recommend Arevalo Bros Chem-Dry!
Did a nice job on getting some tough spots out. Furniture and carpet is like new. Both men were respectful and wore masks and booties. Would definitely use them again if I needed them.
Jose was awesome. The basement apartment that suffered a flood from a failed sump pump is clean and fresh. So grateful for the quick and competent service.
Ignacio and his crew are top notch. Professional, Courteous and Thorough.They are excellent communicators and easy to work with. We have used Arevalo Bros Chem-Dry for a couple years now and will continue to employ their carpet cleaning services. We have a lot of traffic with pets and children so it is nice to know we can count on Arevalo Bros to get our carpets back to looking new and being clean. I feel lucky when I find an exceptional service that I can trust to get a job done right. I highly recommend their service.
The service was excellent. The tech was polite and very professional. I will recommend them.
The young man Jose came in and cleaned my fabric couch & love seat with all the pillows and cushions that had not been cleaned since I purchased them many years ago. Once he finished the sofa & loveseat look like new. I am so happy with the service. I found this gem on Google under best furniture cleaning service in Logan Square in Chicago. It really is and Jose did a great job.
Thorough cleaning and friendly service! They were up front about not being able to remove certain things (like acrylic paint) and the end result is a clean couch, ready for a few more years of wear.
Very Professional service team. They did a great job. So pleased with how clean everything turned out. No chemical smells. Just clean and fresh. Dried in few hours.
Excellent work on the carpeting, removed pet stains, will be using their services again.
I called Arevalo Bros because another company cancelled on me at the last minute, they managed to get a tech out to my house 30 minutes from the time I called. I was astounded by how quickly they addressed my urgent concern (I needed to stage it for selling of my condo for pictures that evening). I dont think I could have ordered a pizza this fast.. On top of their super fast response times, their work and customer service skills where superb. The Tech, Tony who worked on my carpet was very personable, knowledgeable and addressed all of my concerns spots. Arevalo Bros, you have made me a customer for life.
I was really please when then men came and cleaned all my rugs. Did a beautiful job and were fast, polite and neat. Will definitely have them out again and recommend them to others.
I needed rugs cleaned on short notice and they came through for me! Not only that, the rugs are clean and smelling fresh!!! Thank you so much!!!
These guys are amazing. They were able to remove blue sharpie ink from my cream couch. It looks as good as new. HUGE FAN!
Called for service after moving into a carpeted apartment only to be met by the putrid stench of animal urine ... everywhere . Arevalo Bros ChemDry was prompt, explained the entire process. First, we checked out the extent of urine damage with a blue light and then, created a plan of action. After the first treatment, the smell wasnt totally gone so I called back and they promptly returned to do another treatment free of charge. I would definitely recommend this service to anyone with pet-related smells or damage && if I have any problems in the future ill be sure to call ! Thanks for all of your help :)
Avelos was great in fitting me in and showing up promptly during their scheduled window. they even called and gave me a 30 minute head up. however the 2 men who came to clean the rug wore their noticably dirty work shoes inside my home and while cleaning the rug. I have a baby that just started crawling and I want the floors clean hence getting his rug cleaned in the first place. not to happy about that. I tried emailing them about this but never heard back.
Jose and his partner were very professional. They explained everything to me as soon as they arrived, did their work quickly and efficiently, and checked in with me any time they thought they needed to do something that would involve an upcharge. I should say I knew it was going to be expensive because the pet stains were serious (dog was on Prednisone and couldnt always make it outside). It was totally worth it. The carpet looks amazing, and the apartment smells clean and fresh. Jose and his partner worked so cleanly that youd never know they were here. I will have Arevalo Bros back on a regular basis to keep this carpet in shape.
As always, superb service and excellent cleaning of all three of my carpeted areas and mattress too!!
Jose has been extremely helpful. They will work with your schedule and needs. Check them out!
What can I say besides thorough, efficient, professional and VERY nice service staff. Oh- I can also say that I will not use anyone else and recommend them to everyone I know. Thanks for the great service!
Ignacio is awesome! Repeat customer as a household with a carpeted basement and two dogs. They do an amazing job keeping our well-trotted carpeting looking new. Prompt, reliable and thorough. Very pleased with their service year after year.
On time, friendly service. Price was actually reduced from what was quoted over the phone after he saw the job (he could have just charged me quoted rate).Rugs and upholstery look great. Took slightly longer to dry completely than I anticipated (few hours) but rugs never felt very wet - even right after he finished. No odor I could tell.I will definite use again.
They have cleaned our carpets twice and have done a wonderful review. They are responsive and on time. The first time they did the carpet they also stretched the carpet and we were very happy.
Claudio and George were great! We moved into a place that had already been cleaned by another company. The carpet was still sticky and smelled but after they came by, the whole house smells different! We should have called them from the beginning!!! Spent 2 weeks on our own trying to clean everything and failed miserably~And they are the nicest people!Thank you!!!! Will definitely call again and refer them to all my friends!!!!
Great job! They arrived within the time I was told they would be here and they were kind enough to call and let me know they were 1/2 hour away and were very efficient. Carpets smell great and spots appear to be gone . Will definitely use them again and again.
The crew was kind, professional, and on time. They talked me through the process and discussed options with me. My carpets had a lot of dog urine stains but they look great now (and smell great too)!
Carpets look great and the guys were awesome!
Tony was terrific! I actually met him by the elevator in my building after he was finished with helping one of my neighbors. I mentioned that I had an issue and he was kind enough to come up and look at it for me. Although I knew we would not be able to fix my problem I asked him to come back to try and to clean other upholstered furniture and a couple carpets as well. He did a great job
Great service at a reasonable price. Did a great job cleaning our fabric chairs! Got tough oil & grease stains out!
I love working with Ignacio. He is extremely knowledgeable and skilled in carpet cleaning even in the most difficult situations where I thought my carpet was damaged permanently. He is flexible to my schedule and very professional. He doesnt just clean my carpet but he takes the time to educate me on maintenance. I would definitely recommend him to anyone!
I have been using Arevalo Brothers Chem Dry for years and they are excellent! My carpets and sofas look great after they are done. Would definitely recommend them to anyone in need of carpet or upholstery cleaning.
Tony and the guys at Arevalo Brothers saved our apartment! Our Beagle and two cats left the place smelling like an animal shelter (and not a great one). Just one visit and the place was like brand new. They took their time and made sure the place was spotless. I would highly recommend them to a anyone looking to clean up stains or pet odors in their home.
Repeat customers, and for good reason: Ignacio and crew are professional, courteous, timely, and perform thorough work. Our kids and dog are no match for their cleaning of area rugs and stair case. We highly recommend without reservation.
Ignacio with Arevalo Brothers Chem Dry was excellent. Unfortunately, we had to have them come back out several times due to our cats unruly behavior however they really spent the time needed to fix the issue. I would definitely recommend Arevalo Brothers Chem Dry!
Ignacio was very polite and pleasant. He explained the process was quick and on time great customer service. Very happy customer. Thank you
A repeat customer year after year! Great friendly service. Prompt reliable and thorough. They went above and beyond. Always meets my expectations!
Arevelo Brothers provided fantastic service on my carpets. We also added a couch to the cleaning, which came out great!I would highly recommend them!Very efficient, great service and pricing!
Ignacio Arevalo and staff did a great job on my carpets! I had pet marks in several areas on my carpets - got all of the marks out!! Hard working. Professional. Highly recommended!!!
Chem Dry (Arevalo Bros) did an outstanding job cleaning all my carpets and area rugs. They look brand new and all the stains came out. I highly recommend them to come clean your carpets! Thank you for your hard work and see you next time!
Really great job and at a good price. Very pleased with their work. Wouldhighly recommend them.
Tony did a great job. I use Chem-Dry every year and I’m always happy with their service.
Ignacio is professional, courteous, very informative and HONEST regarding rug cleaning and odor removal. Our rugs that were cleaned look like new and he did not charge us for the rug that the odor could not be removed.
Great job done! Thank you for all the hard work. Nice friendly staff as well. Thank you!
They are prompt and professional. I used them to clean my carpets several times. They also came to my rescue when I spilled RED WINE (a full glass) across my new cream colored sofa 2 days before New Years. They came out the next day, which was New Years Eve day, and got the stain out. Wow.
I set up my appointment and they guys delivered. Great customer service and exceptional cleaning. I will certainly be using their cleaning services in the future and you should too.
One room came out clean but the stains in the other did not. They also harsh chemicals which you can feel on your feet when it dries.
Great service, my carpets look wonderful!
They arrived early and were very friendly. They were in and out within an hour. They left my carpet spotless and smelling great.
They two men were very polite and knowledgeable. The products took yucky pee smell out of my bedroom and cleaned area rugs well.
I have called chem-dry to clean my basement carpet he did a really god job, I also call him when my daughter use black marker in my microfiber sofa-I was in shock when I saw it all the over . Arevalos Chem-dry remove it and clean all my sofas - the smell very good and look like new -there was no more blac markerI recommend Arevalos Chem-dry 100%
Arrived on time and got to work right away. Very professional and greatest rates.
I called to schedule an appointment but unfortunately I had to cancel it. I wanted to write this review just to say that the clerks answering the phones were extremely polite, and very professional.
On time and thats it. Literally, resolve carpet cleaner works better. Hired same company in miami and results were night and day. SMH
Thank you for the great service, attention to detail and reliable service I have come to expect from Averalo Brothers Chem-Dry. I would highly recommend them for your carpet cleaning needs.Lucho P.
I cant say enough wonderful things about Arevalo Bros Chem Dry. We had water damage to our carpet and I called them. They were there the next day right in the morning. The stain did not come out the first time, so they came 2 more times (no additional charge) to try to get the stain out. On the third time, they told us that there is still moisture in the walls that is causing the stain to reappear, so once we got the dry wall fixed, they would come one more time. I am so impressed with their customer service and willingness to do whatever it takes to help. I dont feel like you can say that these days about a lot of companies. Chem Dry went above and beyond. I highly recommend their services.
5th year in a row using them for area rugs and a couch. Always prompt and friendly
Always a great cleaning! Thank you!
Professional, helpful and did a great job.
Exelent service..
They were very professional and clean.
Awesome service and quickly performed!
Great service.
Thorough cleaning and attention.
Arevalo Brothers is great!
Quick and efficient