I had some flooding in my shop. I did a google search for someone in the area to remove the water. I found this guy and specifically asked if he could remove the excess water from the carpet. He said yes. I even paid him an extra $30 bucks to do the whole thing and not just the affected area. He said it would be dry in 30 minutes. I had fans running and the door open to help with the drying. By the end of the day it was not dry. I sent him a text to let him know that it was not dry. He stated if it was not dry by morning, he would come back and do it again. Well it was still wet the next day and started to smell. I sent him another text. No response. Sent a couple of more after that over a two week period. No response. So that was $150 down the drain for me and now I have to get someone else in to shampoo the carpet. Needless to say, buyer beware!