We struggled to find the location due to an old address listed on Google. We had reserved and paid for a tandem bike online the day before and were very excited about trying it. When we showed up that day, they had no tandem bikes on site and gave us two of their cheapest bikes instead. The staff told us we could go to another location and exchange them for a tandem bike, but provided no instructions or support on how to get there. Neither of the staff seemed very helpful or excited to be there. The bike worked fine but I was not impressed with the business.