Let me the first to admit, i was a little frustrated because i was dealing with a flat tire - had to be some place. Whatever. When I called, the first thing they said was that they didn’t have a driver in the area because they had just sent him to Schaumburg. But, then they asked me all kinds of questions: what kind of car, what year, etc. I (I was a little short) said “what does it matter - you just said you don’t have someone, right?” The guy says, in that case - I don’t & hung up. Gave me a real attitude. Unbelievable. I ended up calling Lincoln Towing, of all people - couldn’t believe: how nice they were, not expensive, came out in 15 minutes. Would never have called them because of their reputation, but the tire company said that’s who they usually recommend. It was a very good recommendation. Thanks to the rudeness of this company, I ended up with very good care somewhere else.