Ba
Bavarian Motors of Chicago
1947 N Rockwell St, Chicago, IL 60647, United States
Comments
bl
Review №1

I like working on my BMW. When its beyond my capabilities, this is the only shop I trust. The biggest reason being that they are laser focused on fixing the issue, not maximizing revenue per service client. That is the reason theyre so busy. Technicians are also incredibly generous with their time/expertise. They know I work on my car and are more than happy to answer any questions I have and help me navigate issues that come up.

Bi
Review №2

Benny, Robby & Bob are all superb mechanics & theyve been at this a long time. Experienced with BMWs and reasonable. Tough to find mechanics like these guys, plus friendly!

St
Review №3

Phenomenal service ! It doesnt get any better than this. Highly recommended !

Be
Review №4

Poor customer service, car was dropped off Thursday, nobody touched base until Monday and even Monday they were confused about the items that Id requested be repaired. Currently mid afternoon Tuesday and some items havent been started. Im going to pick up my car and have someone else address the issues, the timeline here is absurd. Replacing a tire usually takes 1 day even with special order tires, were pushing a week here and they still havent placed the order.

Ir
Review №5

Quotes are very fair priced compared to other BMW mechanics in Chicagoland. Price and the super helpful and professional staff will be the reason I continue taking my car here.

Ar
Review №6

Best luxury car mechanics in Chicago. Highly knowledgeable, gets repairs right the first time and very accommodating customer service with reasonable prices.

Al
Review №7

I’ve been going to Bavarian Motors for years. They (Robbie & the entire service department) are friendly, kind & knowledgeable about the cars they service. Definitely a plus that their prices are much more reasonable on my BMW as opposed to the dealership prices! Whether it’s a simple oil change or replacing my alternator... hands down the best service department in Chicago! Thank you for keeping my car & I on the road!

Jo
Review №8

Very honest and reasonable prices. When I brought my car for service I was informed that the issue would be covered under manufacturers warranty and should be brought to the dealer. Most places would have made the repairs and charged me for it regardless. Not Bavarian Motors. Great people who make owning a BMW more affordable.

da
Review №9

Poor customer service and I was not greeted by who I spoke on the phone with. The Rob/Robbie guy is very rude and precise with it, does not care for the customers needs really. Just another greedy company.

Ja
Review №10

Everyone here is really nice, service is quick, pricing is transparent and fair. I was very impressed with the facilities. I will go here for all BMW servicing needs.

Da
Review №11

I love this shop!! Upfront about costs and time (for my e46) they take their time to answer all questions and super nice!!❤️❤️❤️

Pe
Review №12

Fair pricing, nice people. Definitely trust them with my bimmers.

Wi
Review №13

Bennie and Bavarian motors are great. I would Recommend them to anybody. I have a BMW 750LI they Specialize in BMWs I give them 5 stars

Gr
Review №14

Awesome service all around. Robby always explains everything, is never pushy with repairs and is honest about what needs to be done and what doesn’t. Incredibly fast to respond, always have my bmw repaired quickly and never over the estimate. These guys rock!! If you have a bimmer in the city this is the place to go.

Mi
Review №15

Really, really happy with these guys. A car-savvy neighbor recommended them for help troubleshooting a ghost in the machine electrical fault that kept cropping up, after a few other places just wanted to randomly replace parts. Benny and his team spent a half hour, figured it out and solved it right the first time. If I need more work on my 135is, Im coming right back here.

Da
Review №16

I was looking for a BMW-specific mechanic after moving back to Illinois and heard good things about Bavarian Motors. Now I see why. I came in for an oil change. Robby talked through everything I needed to know about my car and didnt push for any extra service.

Vi
Review №17

This was my first time coming here and overall was a good experience. I contacted them yesterday to come today regarding an oil change and they were able to get me in without an issue. I brought in my BMW 550 and finished the oil change promptly. They didnt try to upsell me on anything. The price was very reasonable and everybody was friendly. I definitely plan on returning for future work.

Ro
Review №18

These guys are awesome upfront on pricing, knowledgeable and true BMW enthusiasts!

Aa
Review №19

Robbie was straight with a diagnosis and let me know what needed to be done. Even though they dont do the specific work I needed, they made a great recommendation and didnt charge for the visit!

Jo
Review №20

Brought my E92 M3 in for a PPI. Tech Robby inspected it. The attention to detail and insight were more than expected. Would recommend no other place for BMW service than Bavarian Motors.

An
Review №21

Love the friendliness and honesty you get everytime I visit. Im so grateful to have them in my neighborhood and they are reasonable and very quick in servicing my BMW. Thank you for fixing my car.

Do
Review №22

I have had my car serviced at Bavarian Motors seven times. That ought to be enough for a review. I am really glad I found this service shop for my BMW. I have always taken good care of my car and I really trust the team at Bavarian Motors to get it fixed right the first time. I have an extended warranty on my car and there were a couple instances where I had to commit to a certain amount of money for the technician to confirm the problem for the insurance company, but their diagnosis of the issue was always spot on. I will gladly continue to take my BMW to Bavarian Motors for repairs.For slightly more context, Bavarian Motors has repaired the following items on my car (most of which were indicated by Service Engine Soon lights or other dashboard warnings): fuel injectors, valve cover, door lock actuator, turbo inlet pipes, oil pan gasket, air conditioning condenser (in the dashboard), and again for a routine service.

Eu
Review №23

Smooth experience. Better price then Auto Nation Honda of Chandler for the exact same vehicle. Was worried was going to have the closer be pushy and try to talk me into the UN-needed things I should buy at the end, but that didnt happen, so my blood pressure remained low during the entire experience. Which was so sweet!

Ca
Review №24

Great as always

Al
Review №25

Competent, Honest, Thorough mechanics specializing in BMW in the heart of Chicago for reasonable prices. Trust them with my e46 m3. Final star could be earned with an improvement in soft skills.

Br
Review №26

Great people, family friendly! The owner took time out of his day and gave me a tour of the body shop. Great place!

Ha
Review №27

Benny and the craftsmen at Bavarian Motors have been servicing my now classic BMW since it was new,. They just know how to; diagnose the issues, prevent future problems, and keep my ride comfortable and safe. They are smart and prudent. I loved my car since it was new, but the fact it is being maintained so well, and I may add prudently, I have not had to replace it. My 325 is as great as ever, it performs well, rides wonderfully and looks great. I have to credit the fact I have Bavarian to help look after it. They have no doubt, saved me a fortune over all this time. I have always been treated very fairly and with respect for both me and my car.

Sa
Review №28

Great, thank you!

Ke
Review №29

Great repair shop. So much cheaper than perillo.

Sa
Review №30

Great, reliable and trustworthy body and repair shop, specialized in German makes, specifically BMWs. 2 of the guys/possible owners are former technicians from BMW dealership, which are usually rip off once Manufactures warranty wears off.Highly recommended.

Ma
Review №31

Found Bavarian Motors on Yelp and after reading all the amazing reviews, decided to make an appointment. Scheduling the appointment was extremely easy and they had several options of dates/times that worked with my schedule. Had previously been to 2 local dealerships regarding the passenger rear view mirror not working properly and received very high estimates.Today I was greeted at the door by Benny (owner), explained the issue and he gave me 2 options to fix the problem and the approximate cost which was much much lower than the dealership. I waited about 30mins and Benny explained that they made a simple fix and there was NO COST! I was pleasantly surprised by his honesty and friendly manner. Benny gave me a few tips on what to pay attention to in the future in terms of repairs and oil change needs which was very helpful.Do yourself a favor, pay attention to the reviews and make an appointment here for your next service. I will no longer make the long trek out of the city to a dealership up North with rude customer service. Will be coming back to Bavarian Motors for future car issues. Thanks Benny!

Ca
Review №32

Benny and the entire staff is amazing. They have been servicing my BMW for about 3 years. Always honest, fair and let me know what maintenance will be needed in the future. Sometimes when calling I get their voicemail and leave a message. Amy in the office calls back to schedule. I would not own my 10 year old BMW if I didnt have them to service at a fair price. These folks are awesome!

Er
Review №33

Extremely thorough and friendly mechanics. Theyll tell you everything that needs to done, as well as give you the full list of repairs that can put off for a while. As with any BMW mechanic, be prepared to part with large sums. These guys are excellent, but not cheap.

Pa
Review №34

Theres are reasons why they have mostly 5 stars reviews, because they are good, honest and reasonable in cost.My car didnt past the emission test, so I took the car in for repair. After a check up Benny explain what the problem is most likely, its the valve and its also the cheapest thing to repair. Great. Than he ask when we want the car back? I say in 2 hours? or next day as we live outside of the city. He say he can get the part in in half an hour and than another hour or less to install it. We went to lunch came back and car was ready to go. No up-sell, no drama, no big deal. Thank you Benny!

Em
Review №35

BMW mechanics who do great work and are less expensive than going to a dealer. Convenient online invoice or in-person payment accepted. Been going here for years.

Ma
Review №36

Very bad experience. We took a bmw for overheat problem and Rubby the manager call us to give the price for the fan and his work, and we decided not to repair with them and find a cheaper way, because to change the fan took 2 min, and we send the town to bring back the car.Incredible but true the car arrived with a different fan, we have the prove because we bought by amazon and we couldn’t return to buy another because is differentWe call him and he very agresivo said you don’t have the prove to denounce and hang up the phone.We send email but no answer. A shame for the reviews they have. They disappointed is. We don’t recommend this shop

Ug
Review №37

I highly recommend these guys since they know BMWs inside and out. My experience with them is an interesting one for me. I was visiting the city from Ohio with my girlfriend. On one very very cold Chicago day, while we were waiting for a traffic light on the magnificent mile, my E46 decided to start overheating. I immediately pulled over and I knew I was in need for a good mechanic. I looked at the Google reviews and found R&N Bavarian to be a very favored choice. I called a tow truck and got my car towed to their place. Even though they were extremely busy, they understood my situation, accepted the car for immediate service, and promised to fix it as soon as possible so I can go back to Ohio. Within couple hours, I have been told that the fan clutch was the culprit and they were able to fix it. They did not even charge me labor, it was just the parts. Highly recommended!!

Ku
Review №38

The crew at Bavarian are always honest and do not try to squeeze in extra services like the other expensive dealerships.

Al
Review №39

Sincere. Kind. Efficient. Passionate. Honest.The list can go on and on. Seriously, great people who really do business right.My BMW and I thank you.

Ah
Review №40

I had a noise establish when the engine was in idle. I took my car in. I met Robby who was able to diagnose the problem within 30s and told me crank case was not properly ventilated and I needed a new valve cover. The problem was fixed. The car has no rough idle or noise anymore. Benny was able to explain me all the work done on the car when I picked it up. He is very thorough explaining the work done or it might need in near future. I hope these guys do very well with their business and keep on providing honest and trustworthy service to BMW owners. I am lucky to have them in town.

Pa
Review №41

Love this place, expert BMW mechanics, Ive been bringing my 330 there for years

To
Review №42

Great service, they know a lot about these cars and are professional. I will always bring my car to this place. !

Eu
Review №43

Knowledgeable, fair, and very informative. It is refreshening to see a repair shop that is so client oriented. I will not take my BMW for maintenance or mechanical repairs to any other shop.

Sh
Review №44

They are responsible for my car! They fixed everything and cleaned it from inside to outside.Im very satisfied for this BMW dealer.

Ma
Review №45

They know what they are doing. Very good people

Fr
Review №46

Coming from out of town I contacted Bavarian to schedule a PPI on a BMW that I had hoped to purchase. I cannot speak to the actual mechanical services because the car sold before I got in, but did want to call out:1) Customer service was excellent including the flexibility with scheduling since I was from out of town and their willingness to set aside time without charging me.2) When I learned the car was sold and I had to cancel my appointment last second with Bavarian, the mechanic spent 10-15 minutes with me on the phone providing great advice on things I should be looking for during my BMW purchase journey.Obviously the actual work/task a company provides is at the top, but customer service is a very close 2nd and through my experience Bavarian excels.

Br
Review №47

Had bad experience in this shop, Robby is the most aggresive mechanic Ive ever seen in Chicago. BTW They lost my splash shield and denied. They claimed the shield was put in my trunk, the shield is way more bigger than the trunk how did they make it? Ridiculous.

Th
Review №48

Too expensive. Went down the block and got a better price.

Ma
Review №49

Quality repairs, no-BS or up-selling.

Ma
Review №50

They have been great to work with and I would highly recommend them!!

RO
Review №51

Knowledgeable staff. Quality work.

Da
Review №52

Last night, my 2007 e92 started shaking and loosing power and the check engine light came on. I got the code checked at advance auto parts and it was a 5th cylinder misfire. That same night I emailed a couple places in the city to see who could diagnose and fix the problem, Aimee from R&N replied early in the morning and told me I can come right in the morning. I had work until the afternoon so I couldnt come til late afternoon, she said that was fine. As soon as I came in, I was given a warm welcome by Benny and Robbie. They took my car in to diagnose the problem and within an hour they found it the trouble was with the coil and had to replace it. The price they gave me was very reasonable. The turnaround time was super quick! These guys definitely know their stuff when it comes to cars, especially BMWs. They even cleared some annoying notifications on my iDrive that can only be cleared by the special bavtech took without me even asking! They also let me know a few things I would want to get looked at in the near future and a price quote with it. This is hands down, the best place to go to get your car serviced!

20
Review №53

Great people, Great service hands down the best.

Ga
Review №54

Very nice and knowledgeable staff!

ch
Review №55

The worst customer service ive ever seen. Amy was really unprofessional.

Jo
Review №56

THEY ARE AWESOME!!! I wont go anywhere else!!!

Ra
Review №57

Great diagnosis, will use again.

St
Review №58

Superb BMW service facility !

Sa
Review №59

HUGE FAN. I will never take my BMW anywhere else (Ive been to at least 4 around the city). Thank you Bavarian!

Br
Review №60

The best BMW service provider in Chicago.

An
Review №61

Quick, professional, affordable for BMW

Ar
Review №62

Detail oriented and friendly service

Me
Review №63

Great service and technicians

Ja
Review №64

Charlie is the man for fixing the Porsches. Thanks!

Du
Review №65

Love these guys!

Jo
Review №66

They dont take new customers.

M
Review №67

Brought my E60 there for some work and needless to say I wont bring it anywhere else now for work

Da
Review №68

Very professional

Ay
Review №69

It was ok

Information
69 Comments
Rating
  • Address:1947 N Rockwell St, Chicago, IL 60647, United States
Categories
  • Auto repair shop
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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