Sam and his wife are the best, always do good work, and are honest. Hell show you what needs to be done and is transparent about everything. Highly, highly recommend if youre looking for a mechanic. We wont go anywhere else .
I just got home from getting my Mazda 3 repaired at A-K Auto Mechanic. My car was making a scraping noise. So I called them this morning, and they were able to get me in right away. They were very punctual with when they said they would call, and when they said they would finish. I really appreciated that. While they were at it, I had them change my oil as well. They got the problem fixed (replaced a brake pad), and had me on my way. Thanks!
Lady at the counter is rude. If she is replaced business will flourish. Mechanic people are good. They dont accept many credit cards. So take cash.
Very efficient people. Did the job faster than they say they would do it.competitive rates and very cheerful service.
My wife took her car here in an emergency and they handled everything perfectly. Very friendly, great quality service performed quickly and fairly priced. We both drive older cars and have been looking for a trustworthy mechanic shop that wont try to take advantage of you or pull one over on you. I know my way around cars having driven and worked on older vehicles most of my life and usually know when Im being taken advantage of but I didnt need to worry about the folks at AK who were very honest and trustworthy. Their shop is a bit far from us but I wouldnt hesitate to bring either of our cars there again or send a friend to them.
The attitude is extremely poor, as for the price. If you are good at English, please try the nearby Mexican car repair shop (for example, the price of CAR ONE AUTO REPAIR), is only half that here. I dont know how they survived!
The best place to go to for car repairs. Everyone is so nice and helpful. My kids wouldnt want to go anywhere else for car repair. This place is the best..
Sam and crew are the best. Professional communication, work ethic, my hats off to AK Auto. Thank you guys for getting our vehicle fixed and safe for our family.
AMAZING. Go here! Sam really knows everything inside and out. Prices are very reasonable and the receptionist was very prompt and always kept me updated.
Sam is very good person, he greeted me very well and took car of my car. My car had a starter issue, so I had to tow my car. They replaced my starter is very short span of time and got it fixed. The labour price is 80$ per hour. I would definitely come back here.
Yen and Sam (the office administrator and head mechanic) are wonderful people to work with! My organization has a number of well used cars that need repair and they are always thorough about communication and give good recommendations at a fair price. I use them for my personal car as well. Its great to have such a trustworthy place to take my vehicle.
Solid guys, good expertise, excellent prices.
The folks at A-K Auto have always treated us kindly, whether coming in for a routine oil change or more complicated car maintence. We appreciate the thorough service & continue to highly recommend this business!
There good auto . Just to expensive on pricing ! They do good job
Brought my car here after getting in a hit and run and the staff were professional, courteous, friendly and helpful every step of the way. They were in touch with me and my insurance agent throughout the repair process and I felt very well-informed and taken care of by the time I got my car back. Highly recommend!
Got into a slight fender bender and took my car here because the accident happened not 200 feet away.. anyway I get my car back and realize there are now parts of my car being held on with self tapping screws and the license plate lights have been super glued in place... I’m meticulous about my car as are many other people... things like this do not go unnoticed...
Did a great job fixing the car. Extra recommended repairs werent necessary but they still have a quote. Id go back for sure
Good family business. They have always done us right. We bring all our vehicles here for repair.
My roommate recently used this shop for an accident she was in and she was super happy with the results and was raving about their service! Her dad found it because they had a good score on the Better Business Bureau.
Always Great professional service
Ive been coming to AK for a long time now. Sam (the owner) has always been very helpful and knowledgeable. He and his wife always tells me the problem straight up and what they recommend most. If it is out of budget they will recommend alternatives. They are very knowledgeable in different car types. Came here for service on my Pontiac, Toyota, Ford, and Acura.
Ive had several positive experiences working with Sam and his crew. When I first started driving, they fixed my headlights which were broken and now, they fixed an oil leak in my car. Compared to other locations in downtown, they offered me the best price for those two services.The real reason this review is 5 stars is because you can tell that they are honest people who will not overcharge you. Other mechanics that I have been to try to create nonexistent issues and get the most money by using scare tactics (i.e. your car will explode if you dont fix this!!) But over here, I have never experienced such an issue. To me, at least, they feel more trustworthy.
Sammy the head mechanic is the best. He treats you with respect, works directly with you, and will do his very best to help you save money. My car was in an accident and my insurance wouldnt pay for it and he did his very best to get the car in driving condition again at the lowest cost to me. He truly cares about each and every customer and is great about teaching you what your car needs to keep it running well. I truly trust him and his work. They have earned me as a customer for life.
Just a down to earth mechanic with years of experience. They execute the work very fast and no long wait for the work to be finished. Highly recommended.
Ive taken cars to Sam for over a year now. Originally, I found his reviews to be outstanding on Yelp so I gave him a try. I see some people rated him low on Google+ and I find that to be shocking. Sam has always been honest, knowledgeable and fair with price. One way I measure a mechanics honesty is to ask the mechanic to keep the box of the new part they are putting on one of my cars and put the old part in the new box. I also ask him to talk me through why the old part failed. Sam has never flinched at this request. I definitely trust AK Auto. Additionally, the parts he has put on my car usually come with a 6 month warranty just in case they have a manufacturers defect. I highly recommend AK Auto.
I stopped in drop off my VW Beetle for repair and the lady at the front was trying to be very quick with me. Paperwork, money and get out! (she didnt say that, but thats the impression she gave me)She gave me three options to pay for due to the needs my car had:$95 for check engine light$85 for tune up$90 for coolant leak diagnostic.I tried to ask her what each entailed and she quickly got grumpy at me in broken English. I just wanted to make an informed decision!In the past, when visiting a mechanic they gave me some idea of what they planned to do with my car prior to dropping it off there.I decided to get a tune up as it was the least expensive and sounded the most general and noticed that there was a $45/day charge for car storage. This starts billing you $45 each day starting the day after notification. I thought that was a little much, but they can charge whatever fees they like.That spurred the question of what is your labor charge? (i figure it is good to know as often times after a tune up they will want to repair things) She was quickly angry at me as she said $85/hour. I said isnt that a little high? Ive only seen two other labor charges in Bridgeport but they were both lower and she quickly informed me that A-K Auto had THE lowest labor rate in the whole city. (I assume she means Chicago... and thats certainly untrue)Anyhow, I cant communicate how immediately rude she was in text so I didnt really talk about it. I went across the street to the guy with a 5.0 star rating on yelp. (Daves Auto)I THOROUGHLY trust Dave. And he spend the time and more to explain what he was going to do. If youre on here looking for a mechanic, go to Daves. Im sure we arent the first that went across the street, or the last.PS: I see many reviews about Sam at AK, and Im sure hes a great guy. He just needs to focus on hiring great people like the lady in the front. That seems to be the fate with many large businesses... Some good, and some bad apples.
I would have given them a zero star if there is such option. They are the worst I came in for a paint job to fix a dent on the driver side door. The result is so ugly and amateur. They said they were going to paint the entire door but they lied. you can see one gigantic ugly spot. Don’t waste your money go someplace else. Now I have to spend more money to fix their work.
I cant say enough good things about Sam and his crew here. Several times I have had serious issues with my Honda Accord and he has diagnosed and fixed them properly and quickly. Recently, one part he replaced was faulty. He went through a lot of work to find the problem and replace the part at no cost because he stands by his work. A-K works hard and is honest and fair in their pricing. Highly recommend.
Sam and his wife run this place and it is my go-to. They have solved things that other places can’t. I had a noise coming from my car and went to 3 places having a coolant replaced, filters replaced, engine recommendations.... went to AK Auto and the technician discovered it was a loose hubcap. They are quick with oil changes if you come in early. This is my go-to in Chicago. No frills. No upselling. Honest and experts at what they do. I recommend to my coworkers and friends and this is their go-to as well
Just a down to earth mechanic with years of experience. They execute the work very fast and no long wait for the work to be finished. Highly recommended.
I always take my car to Sam. Hes up front and does amazing work. I thought my brakes were squeaking and had him check them out. He told me they were fine. Theyre super honest. I recommend them to everyone I know. And never take my car elsewhere.
What a great experience! Like many of the other reviewers, Sam and his wife (I think) were genuine, honest, and nice. I didnt feel pressured at all and they made me feel like they were looking out for my best interest. Sam took the time to examine the damage and gave me several options. In the end, his estimate was less than the nearby competitors and service was top notch. I plan on bringing my family and my future visits to AK
Sam and his wife run this shop with good honest work at fair and reasonable prices. I would recommend them for anyone who needs an accurate diagnosis. Sam knows what hes talking about.
We have used this garage for years.Their service has always been spot-on and the customer care is excellent. We highly recommend them!
Always friendly, fair and great service! The team does a great job and turns around all jobs quickly! Used this shop at least 5 times now!
I have come here many times and these guys have never disappointed. Very honest and knowledgeable, great work for great prices, and best part is excellent service.
Great customer service. Very helpful and they really try to accommodate you and get you in and out as soon as possible. Have been there for 2 separate car issues and great service both times
Although it was only the first time I went to A-K auto for bodywork, I highly recommend this auto shop.My car had some scratches on the body, as well as on the back bumper. During the estimation we asked for two quotes with and without fixing the bumper. Since the bumper fix requires lots work, we decided to go without it. However, there were some miscommunications inside the shop. When I called to pick up my car according to the original schedule, it was not ready yet. We then realized that they have included the bumper in the sanding phase; too late to omit that part of work. A day later, I went to pick up the car. I expressed that I felt sorry for the mis-communication and confusion. The shop owners (I think they are a couple) responded with a smile on their face it was our fault. Just take the bumper fix as a big gift from us. Now drive safely to keep the car in good shape!I selected A-K auto based on its review score. That information leads me to a good selecting decision. Now it is my turn to post my first review :-)
Great place for brakes, Sam and Chung did a great job on a short notice emergency repair.I will recomend this place.MARTINAffordable handyman Inc.
You get a way better price here with the same part from the dealer and labor rate is way cheaper and reasonable. i have made couple major changes here, engine mount, starter etc. all the work done in a timely manner and he would more than willing to give an very accurate quota before he starts the work.certainly my favorite mechanics in town.
Ive gone to Sam to fix my car for close to a decade. Always had great service and at a very competitive price. Ive recommended him to everyone that has asked me for a mechanic recommendation.
I would have given them a zero star if there is such option. It feels bad!
They charged me a lot for a fix up when my car broke down and it seemed pricey. Thats not too bad but what put me off is that they also wanted to do a $400+ fix for an issue Id never noticed. I said no, and my car worked fine despite them saying Id have a few weeks max. Im not knowledgeable enough about cars to say its fine, so I got a second opinion and the new garage said I had no problems.
Its hard to find a decent auto shop to go regularly. I come here for routine maintenance and bring friends to check out used cars before buying. Decent price and good & fast service. The owner is very nice. He explains all items in details and give advice on what should be fix/replaced soon or sometime in future. He does not charge extra by asking me to change everything. Instead, he would even tell me what doesnt really have to be changed if I could live with the discomfort. The prices are really good, even when compared to the cheap prices offered by auto shops that do a terrible job.
I came here early in the morning for mechanical inspection. They were very thorough and helpful. Even though the mechanic was busy that morning when i arrived they switched to my inspection because i didnt have much time. I bought the car and they fixed the brakes and drive belt the same day. Excellent service and friendly staff. Highly recommended.
Sam and Ak Auto is the best! He never misdiagnosed my any of my three cars and the charges were always valid. My wife heard about him from her girlfriend and they tell all of their friends to go to Sam. I cant say enough, trust Sam. Super nice and honest too.
This place does great work. They will fight for you to get what needs to be done with your car. I highly recommend A-K Auto.
They are very competent in different car machines. Top notch!!
Came in for an oil change and some estimates. The oil change was pretty fast and fairly prices, but some of the estimates where outrageous.
In need of a new serpentine belt, I googled for a mechanic in the neighborhood and this one had the best reviews, so I gave it a shot and Im SO glad I did. Ive been back a few times now, for a bunch of different things, and I couldnt be happier with the quality work they do. They replaced my side mirror for a little more than half what I was quoted somewhere else.
Been here several times for mechanical and body works. They are very friendly and explain to you what the issues are. Just spare your time with those overpriced car repair shops elsewhere in Chicago. Here they do their jobs well in a very reasonable price.
I recommend A-K. After repeatedly backing into snow banks, I destroyed the supports on my bumper. It was hanging off the car and flapping in the wind and started to tear away. I looked up auto body in Bridgeport and found A-K.Sam evaluated my problem, patched me up, and had me back on the road in time to beat rush hour. The transaction was frictionless and took less than three hours. Also, the price was right.
Very friendly staff, I made my car tow to A-K. They almost quoted the best price they can.
Quick service and most important they are very friendly. Weve been regular customers and these guys have worked magic on our cars!
I cant say enough good things about A-K Auto Mechanic & Body Shop. My story is that I was traveling back from the Frozen Four in Pittsburgh and driving back to Minneapolis. We planned to see this years Hobey Baker winner, Drew LeBlanc at his first game as a Chicago Blackhawk at the United Center.Unfortunately, unbeknownst to me a bolt had fallen off my break assembly and had to pull off the freeway. Being in an unfamiliar area, all I could do is use my phone and Google+ Local to find a reputable auto mechanic. Luckily, I found A-K Auto Mechanic & Body Shop. They had a 25 of 30 and they really deserve a 30! They were just closing and locked my car in their garage for the night, after quickly identified the problem and told me they would work on it first thing in the morning.The next morning they called and gave me a time it would be done. An hour later, the car was fixed as promised. They replaced the bolt and added a clip so it wouldnt happen again. They also balanced my tire. They did all this for only $104.Thank you A-K Auto Mechanic & Body Shop!Please use Google+ and tell people about A-K Auto Mechanic & Body Shop. What Honest People!!Thank you,Jeff Martin
I love that this is a local business, and owned by very knowledgeable guys. They dont rip you off and if something needs to be adjusted they tell you!!!
Had a great experience with them. They took the time to explain in detail what the problem was, showed me the problematic engine parts, and came through with very fair prices. Highly recommended, and Ill be back in the future.
My father brought car in for HVAC service. Tech recommended a condensor, said there was a hole in it. He listened to the tech and replaced it. Did not fix the issue. The tech then recommended an ac compressor. I told him the place is a scam. There was never a hole in the condensor since the AC works and just shuts off after 15 mins of use and comes back on after 10 mins. I figured the problem was just a ac compressor relay fixed the issue with just a simple 20$ part. But down 500$ cause the tech didnt know what was wrong. My dad was about to get the compressor service too for another 700$ These are parts changers not techs.Update. As you stated step by step job I wouldve expected you to check for the relay a 20$ part to be working in order first. Recommending to change that first before anything as it is easier for the customer to accept. Yes, we can go by your choice of getting the compressor, but if it doesnt fix the issue what am I spending my money on? As I stated before changing parts untill it gets fixed. Failure to diagnosis the issue causes the customer to spend unneeded money and time.
I was calling for a quote about headlights bulbs replacement, they said they are gonna charge $90. And I asked if they can do any better about the price since its only a 30mins job, the lady interrupt me in a very rude way. I remember the words cut it off, go somewhere else.
Meh. Used to go for the past 5 years and finally my car was kaput then I asked if they’d give me money for some parts it cuz it’s worth something. Said no. Took it up the street to Ed’s auto and they paid me good money without ever knowing me. Also, my battery was replaced here (paid them, obviously) and then told me they’d take care of the battery but I took it never knowing what I’d do with it but took it to Costco and they gave me money for it. I gave money to them for years but won’t go back since they didn’t take care of me back
DON NOT GO AK TO REPAIR YOUR CAR!!Worst customer service that I never had!!! The front desk staff very rude. Don’t go this place waste your money!!!!! She said she don’t care!DON NOT GO!!
This place is first rate! Great service, great prices, and very knowledgeable.
Weve been bringing our car here for years. Great service, the prices seem reasonable, we dont feel like the suggest unnecessary work, and everything is completed in a reasonable amount of time.
Stupid employees! Very very POOR COSTUMER SERVICE don’t go waste your time and money
I came here several times, The guys here are friendly, work speed is fast, price is reasonable! A trustful service you can rely!
Awsome work and fair prices for all of my cars and my family member cars.
Best mechanic I ever used! Honest and reliable.
Worst customer service on the phone, I wouldnt even think about going there.
Very bad service dont go they dontcare about your car just for money.
I love there work been with them for ten years
Excellent mechanic, fast service, fair prices.
THEY ARE TOO EXPENSIVE NO REASONABLY PRICES HERE RHEY WILL NOT WORK WITH YOU POOR COSTUMER SERVICE
DONT GO THERE! Horrible! The lady in the front was very rude she called me a bad person because they were embarrassed when I found out they were trying to charge me for unnecessary services. I told them I only need to fix one thing they got mad and told me they wouldnt do it. Very unprofessional and trying to get any pennies from you!
Better place for cars repair and body shop. The Repair Cost is economy compare to other shop.
It expense to fix and order parts and put sales tax on the order that you paid for it. Also they did not give me all the parts they removed.
Did not gave estimate part
Nice
Good body work
Honest auto shop,
Absolutely fair.
Always on point
It took them 30 plus days to fix my car, but at least it got fixed though. Good quality repairs, my car is back driving again.