Loc Vo has been my agent for over 15 years. He and his staff are always so helpful and have my information at their fingertips. I would recommend Loc and his staff to anyone looking for a solid agent and great rates.
I’ve had a life policy with them for a few years now and also have my condo insured with them. It was a a seamless transition when I told them I was going to be renting my condo out. They gave me good options and were very quick to communicate.
Loc and his team are fantastic! Knowledgable, helpful and proactive in assisting me with my coverages. Highly, highly recommend Loc and his team to anyone looking for new coverage! Plus, State Farm coverage is truly the best you can get!
Have been with Loc for over a decade and couldn’t be happier. Has helped with car damage, a fence blown down in the wind, basement flooding. When we moved our rates went down—always honest and quick to respond!
Loc and his team have been tremendous. They are extremely responsive whenever I’ve needed to reach out to the office and they always go out of their way to provide the best customer experience possible.
Love working with the folks over at Loc Vo State Farm. Great people and great service!
Answered all my questions and was super friendly! Overall a good experience and will recommend to my family and friends
Anytime I’ve had to contact the office I was met with excellent service. Keep up the good work.
Claudia was very helpful. She provided all information and details on the insurance. She did an amazing walk through on what was included and detailed on each section. She made sure I understood every aspect and shared all the offers that would be needed. She provided great customer service and gained my trust. I have and will continue recommending customers to her.
Loc and his staff are always responsive and professional no matter what the situation. Ive never felt like shortcuts were taken and am confident in getting the most out of my coverage and when Ive had to file the occasional claim.
Alyssa Alvarado was a very polite young lady, she walked me through what she thought were the best options for what I was looking for in insurance.Thank you again AlyssaGina T.
I called and spoke with Becky who helped me set up my renters and car insurance. She provided great customer service and was very patient with all the questions I had. Plus she helped me save a lot of money. I ended up coming back and bundling my home insurance. Appreciate the help!!
Amazing agency and spectacular customer service from Alyssa Alvarado in particular.
Was recommended to work with Becky on getting home insurance for my new house. I was very satisfied with her help. She was very professional and patient with me through the whole process.
Claudia has always been so helpful! She has excellent customer service! Thank you Claudia! Will totally recommend Loc Farm Agency.
Everyone always very pleasant professional.
Ive been an insured with Loc and his team for many years. Excellent service and great prices! What more can you ask for?
Claudia was extremely helpful, prompt and knowledgeable. I would recommend her and this office to anyone looking for home or auto insurance.
Becky is always helpful when I call in to pay my bill especially when I have questions.This is by far the best State Farm office that I’ve dealt with.
Very good in every way. As I waited a few minutes to see Loc, I was able to tell that the people in the office were professional. polite, and client service focused. Loc was very helpful in answering my questions regarding auto and home insurance policies and the various options that State Farm offers and he was able to offer me what I was looking for. Really nice guy with a straightforward approach.
We are very satisfied with State Farm and especially with Loc as our insurance agent. We have auto and home policies and the coverage and premiums are very good. The customer service is absolutely excellent and thats why we are writing this review. Jerry and Diane.
Reassuring,helpful, and very courteous!
Always a pleasure to do business with Loc or his staff. My office is close by at Milwaukee and Grand so I stop by every few weeks just to say hello. The auto and home bundle I got a while ago is still one of the best insurance decisions Ive made. Glad I came here.
My man Loc is always looking out for me and my family making sure were covered and not overpaying for insurance!!!
Many thanks to Loc for being there when needed. When I was missing some info regarding my homeowners and auto insurance polices the response time in getting back to me was extraordinary and I believe Loc really went out of his way to get what I needed as quickly as he did. I cant stress enough how important this was and how much I appreciate his efforts.
I recently purchased property and life insurance policies and Id like to acknowledge that the customer service at Locs office was excellent and that I was able to get exactly what I was looking for. I recommend this State Farm office without hesitation.
I already have life insurance with State Farm, they were so good that I decided to also get renters insurance. I must say Barrett was great! He went over different policies throughly until I understood them. I really recommend going to this office for any insurance and work with Barrett.
I recently opened up an account and they have been very helpful. Barrett, my representative is always available to help clear up any questions I have and has been with me since the begining. He made the process easy and made sure I was getting a good deal. Will definitely be considering opening up pet insurance!
Excellent customer service when I had questions regarding a claim. Quick response time, accurate answers, and follow-up to ensure everything was being taken care of. Cant do better than that.
This was the third agency I tired and by far the best. I always have a lot of questions and the agent was really patient and informative. If you use them ask for Barrett (this was my agent and really great)
Awesome location! Friendly service and caring staff. Barrett helped me and put a huge smile on my face. Highly recommend this State Farm office! You will leave feeling well taken care of and knowing that you made the right choice.
I worked with Desiree regarding homeowners insurance and she was great. She was able to provide me a great quote and we finalized everything the next day. I definitely recommend State Farm Insurance and especially this office for outstanding customer service!
A positive experience certainly deserves acknowledgement and since my experience at Loc Vos State Farm Insurance Office was a positive experience in every way Im posting this review. Customer service, rates, and coverage all impressive and worthy of a five star rating.
Michelle was very pleasant to work with and getting my home policy with her help was so easy. She was very helpful and answered all my questions. This is a very nice office and i recommend it without hesitation.
Taking a moment to thank Veronica and Loc for great customer service. I really appreciate the fact that you did exactly what was needed as you said you would and Im glad you took the time to explain it all to me.
Id just like to thank Desiree at this State Farm office for being so pleasant and making it easy for me to move my life insurance policy here from another insurance company. Really great to deal with someone who likes what they do and do it well.
Great place of business! Very helpful when processing a claim!!! I have to give credit to Veronica in particular because she was very helpful and made me feel at ease when I was going through my whole ordeal. Thank you! This office and staff are extraordinary great!!! Thank you!!!
It was good to meet Loc and then Desiree after I explained that I was looking for a life insurance policy that I was comfortable with. Their expertise guided me thru the process and I got exactly what I was looking for. Very efficient and easy to deal with.
Everyone in this office is super nice and friendly and professional and thats why I now have auto and life insurance with State Farm. Desiree was the one who took care of everything for me after I met with Loc and decided what types of coverage to get. If youre looking to get insurance in a stress-free environment this is the place.
So I wound up here on Grand Ave. thanks to a recommendation from a friend of mine, Frank, who said that in terms of customer service and coverage you cant do better than Locs office. Well, I got an auto policy and a property policy so it turns out that Frank was right. I was treated very well and I left knowing that I got the coverage I wanted at a good price.
I cant imagine getting a better deal on insurance or better customer service than at Locs agency.
They mean well but can never get my policy right. Great at taking their payment though...
Very nice people in this office, pleasant and accommodating. I first spoke with Becky and then with Loc and I became an auto and home insurance client of theirs and State Farms.
Acknowledging State Farm insurance agent Loc Vo who not only obtained for us the coverage we needed at a reasonable cost for our autos and condo but who also went out of his way to help us with a claim. Thank you so much.
Heres an agency (State Farm) and an agent (Loc Vo) that know how to take care of their customers. They know the answers and return phone calls and give you good coverage at a good rate.
They do not help at all. And when you are trying to figure an issue out they start laughing through the phone instead of trying to find a solution for you
Upon moving into my new place, I was required to gain renters insurance. I have never done so in the past. There were definitely questions about coverage, deductibles, and most of all, staying within my budget!In requesting multiple quotes from different agencies, I received a quote from Loc Vos office. It contained adequate coverage and was definitely within reason. Im happy to now belong to the State Farm family, especially member of Loc Vos and staff!I will be looking into getting all my insurance needs fulfilled through this office! Thanks much for the hospitality and family friendly location. It was exactly what I needed!
I was in search of a new policy and Barrett provided excellent service in helping me get exactly what I needed!
Everything youve always wanted from an insurance agency and more. Knowledgeable, polite, customer service oriented staff and great coverage and rates from State Farm. Locs been my agent for several years now and its always a pleasure to stop by and say hello or do more business.
I bundled auto and renters insurance with the Loc Vo Agency and by far have received nothing but excellent service. I highly recommend this office if you’re looking for insurance in Chicago!
Better off with Allstate!
I just wanted to give an update.The hours for the LOC VO agency isMON-TUES-THURS 9-7pmWED & FRIDAY 9-5SAT 10-2pm or by appointmentSUN- Closed
I wasnt getting the service that I expected with the claim department so I called Locs office for some assistance. After speaking with Veronica a couple of hours later my claim issue was resolved. Now thats customer service!
Claudia Hernandez provides the best service and explains discounts and insurance coverage with details.