Alex Duenas - CHICAGO - INSURANCE AGENT - You are the most professional insurance agent I have ever met. It is a pleasure to work with you... again and again.- 2020 Agent of the Year -ALEJANDRA DUENAS - ALLSTATE

I accidentally put in a 3, when in fact, they are a 10 for sure. Anytime of the day or night, they will answer, and help me with any issues I might have.

Drew O’Donnell put together a plan that would provide better coverage while also saving money. His friendly, patient approach to explaining the details reminded me that quality customer service is not a thing of the past. Thanks Drew!

Jose and his team at Allstate are wonderful people 🥰They go out of their way to help you and assist you in getting the best for you and your family.They saved me hundreds a year. I was with State Farm for over 25 years and they were charging me over $300 every 6 months over the quotes Allstate gave me and that was including my rental insurance that I wasn’t getting with State Farm. Call Jose’s office, it will be worth your time.I highly recommend them.

I had an overall great experience with Alex Duenas from this office. I was shopping for house insurance as I was buying my house during the Covid pandemic when everything was closed. Alex was available and reliable and not only helped me get the best home insurance but was able to get me a better deal on my car insurance as well, which made me switch from state farm. She was there every step of the way, and provided all documents to the lenders and real estate agents all while working from home.

The staff at Allstate are so accommodating that I felt comfortable reaching out when I was in the middle of labor once! That was almost 3 years ago & they still ask me how my son is. Just simple gestures that really personalize the experience with them. The customer Service team are each so personable, professional & sweet. They’ve been my ins company for years and will continue to be my first choice! Highly recommend. When I needed them, it was hassle free & handled.

I got renters insurance with this office a few months ago and recently added a car to my insurance policy. Alex helped me through multiple quotes, and explained what each one meant because I know little about insurance. She was very patient when I needed to consult my family, but very quick to respond when I had questions or needed to discuss something. I highly recommend!

Jose Gomez is a wonderful insurance agent. All questions are answered and all details of the insurance situation are handled well and very efficiently. I recommend Jose and his agency without reservation.

My Agent Jose Gomez on Pulaski Rd and his assistants have always treated me and my insurance needs as if I was their only clients. They always extend their every considerations in finding me the best possible insurance for my every need. I have and will continue to recommend the Jose Gomez agency to my friends and family. I have been a loyal customer for over 15 years. :)(

Excellent ! I have had the pleasure to work with Jose Gomez agency for a few years now . I have mostly interacted with Jessica Bracamontes who has been nothing but wonderful, helping, patient and accommodating. From buying our first home to helping with choosing the best auto policies, we have decided to stay with this agency even after moving over an hour away. I would strongly recommend Jessica and this agency !

Great customer in my experience!!Alejandra Duenas went above and beyond helping me insure an antique car highly recommend. Outstanding customer service

Excellent agent and staff. Always help me and my friends that I referred are very satisfied with their service.

Where Do I Start?... Jessica And Alex are the dynamic duo that goes unmatched. Ive never in all of my insurance company experiences worked with such great people that went out of their way to return calls in a timely manner, taking their time to find a answer or solution to my millions of questions and saving me time with getting my other policies cancelled and the quotes I got on my home and auto didnt seem cookie cutter.ish I felt that my experience was my own. They truly made me feel In Good Hands...🤲🏾 Or howeverver the slogan goes. Goodbye Geico and Hello AllState

The plans are too high and the agents dont spend time with you talking about what you actually need covered at the upfront. They make the highest assumption and charge you the highest price. The worst part is trying to cancel the policy. After multiple phone calls and e-mails, the agents go radio silent when you try to cancel your policy or provide no confirmation of cancellation. So you risk getting charged for a policy on a car, home, or rental that you no longer occupy. Check the Yelp reviews because the Google Reviews are obviously scrubbed or skewed.

They are amazing, really good customer Nice and helpful staff. Always there when you need them the most. I been a customer for over 10 yrs and I’m very happy with them.

Excellent customer service; extremely attentive and considerate of all my insurance needs

Never responded to my email.

The staff is courteous and take their time explaining all of my condo insurance questions. Since I have never filed a claim with them, I only gave them a rating of 4.

KNOWLEDGEABLE AND EXPERIENCED PERSONNEL, GREAT CUSTOMER SERVICE. HIGHLY RECOMMENDED AGENCY.

Everyone Ive worked with has been fast and helpful.

Helpful staff and up to date on information as years go by.

Best insurance: looked for policies that meet my needs

You need to walk in and ask all the questions you have. Having the agent there to be able to assist you every step of the way is pretty good.

Jose Gomez’ Allstate office took amazing care of our needs at a time when we were in a panic. I would absolutely recommend them to anyone!

I havent had a complaint towards this office and agent, I have been a customer for the past 11years.

The JG Allstate Insurance company is the place for all your Insurance needs.

Very good agents

😀👍

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