Jessica is one of the best. Easy to reach (phone, email, text) and lets us know about any important changes to our accounts way ahead of time so that we are prepared. She finds the best insurance bundling that makes sense for our family. Really appreciate everything she and her team does. I highly recommend her if you are looking for new insurance or just a new agent to handle your State Farm accounts.

Was with a different insurance company for the longest time, and Jessica was the first agent who was able to convince us to switch. Better rates are one thing, but in case everything is pretty similar, it comes down to the agent herself. Jessica is one of the most responsive agents I’ve met,, always available, and she is able to explain everything in a way (and so patiently) that you will understand it all and be able to make the right decisions related to your insurance needs. Extra points: State Farm actually is saving us some money, but even if not: Jessica is the agent you’d want to work with, she’s on top of things and you’ll be in good hands!

Jess has been an amazing agent for me since I joined her. She’s super professional yet amazingly friendly and responsive. It’s like you’re getting insurance from your best friend! I would 12/10 recommend! She’s the best!!!

Jessica is a hands-on agent and has been quick to respond to any needs on our account. When we first were considering making the switch to State Farm, we had found a better rate. However, once rates had leveled out, Jessica followed up with us to see how State Farm could earn our business. Eventually, we switched both our auto and home insurance to be under Jessicas care. The level of customer service is rare! You wont be disappointed.

I called the office for a quote and spoke to a rep by the name of Leslie. She was very informative and patient! She answered all my questions with confident knowledge! Thank you for your Superior customer service! Will be switching over soon!

Leslie Cortez was the best agent I ever dealt with. She was very patient and explained the process very clearly. This was the most pleasant experience ever when dealing with an insurance company. Will recommend 10/10

Extremely satisfied with this office! Leslie recently helped me with my life ins policy! Great customer service! Staff was welcoming. Highly recommend! Thank you State Farm!

I have been a lifelong Allstate insurance holder, thought i would remain that way. I was referred to Jessica and her team by a colleague, the office is in a great location and close to downtown so easy to pop in if i have questions. She quoted me on my car and house which she was able to provide a 22% savings. Her team is not one of those teams where you give the business and never hear back, they call on my birthday, i get Christmas cards, the thoughtfulness goes beyond the business and they really make you feel like you are part of the family! Very impressed with her and her team!

Leslie is my agent and has made shopping for insurance with State Farm worth while! Leslie has always provided great service. She goes above and beyond to ensure my needs are always met! 5 star for Leslie and the State Farm team at this location.

This State Farm office situated right in the middle of the Bridgeport neighborhood, a convenient location to visit. Staff are very friendly, and Jessica is an AWESOME agent, very responsive and eager to help, yet leave you alone when you dont need her, what else can you ask for 🙂

I highly recommend Jessica. She is very professional and takes the time to find the best policies that suits you and will answer any questions you may have. Communication is key with me and she is very responsive. ~Sean/ Bridgeport

I love State Farm insurance. State Farm saved me so much money compared to Allstate. I love my agent Jessica Sung she is very professional and her team members are amazing. I’m very happy

Always very responsive and helpful!

Made it very easy and quick to set up my insurance.

Jessica and her staff are very responsive and knowledgeable. They always handle my questions and problems quickly and professionally. Jessica is a great agent

Very nice and professional Custumer service highly recommended

She is very customer friendly. I am taking insurance from her for last 3 years and with just one call i get my insurance letter. Best state farm agent.

So pleased I found an agent that’s so knowledgeable and caring. Saved $169 per month!

I saw an ad on social media for a reasonable car insurance quote. I received a call from Lesley at State Farm. She walked me through my options and coverage description and in the end it worked well with my budget. I signed with them on the same day. Thanks Jessica and Lesley for the great work!

Ms. Sung was referred to us after having a bad experience with other State Farm agent. Ms. Sung has been very responsive and has taken care of all of the issues on our account. She is very responsive and kind. I would recommend her.

Very responsive and helpful State Farm agent. We have been very happy with our experience and the handling of claims and issues the last two years.

Far and away the best insurance agency Ive worked with.

Ive been working with Jessica Sung and her team for the last year now and its been a real pleasure. Jessica has done a great job helping me switch over from another insurance provider and made it painless. Later, her and her team helped me with the purchase of a new condo and worked with the mortgage team to ensure all my paperwork was accounted for. Once again, shes on the ball to work with a new mortgage team as I submit a refi on that condo less than a year later. Jessica and her team are professionals and will get the job done quickly!

Jessica has been amazing to work with! She is prompt, thorough and attentive to us as her clients. With any situation that has come up we know we can count on her to assist in the best way possible. She has helped us with auto insurance changes, renters insurance, and now home owners insurance. We trust her expertise and are grateful to have her as our insurance agent! Thank you, Jessica!

Jessica provides excellent customer service. She is extremely knowledgeable and readily available when I have questions regarding my policy. After assessing my needs, she was able to secure a policy that provided the same coverage as my current plan for a lesser cost with State Farm. If you’re in the market for insurance, I highly recommend working with Jessica Sung and her team.

Jessica and her staffs are very responsive and professional.

Jessica made the entire process seamless from start to finish. She always has the best interest of her client in mind and is always available to answer any of my questions.

When it comes to insurance decision, I am a big fan of doing business with a local agent who will understand my needs and be available when I need their help. I recently moved to Chicago, did some research, and decided to work with Jessica after a few emails. After two months, I can comfortably say how lucky I feel to find Jessica as my insurance agent. She proves every day that she is very knowledgeable when I have a question and accessible when I need her advice. Since she understands my needs, she comes up with a strategy which saves hundreds of dollars every year as my insurance needs change. If you are looking for a smart, fast, accurate but still customer-oriented friendly agent, Jessica should be on your short list.

Jessica is amazing! She is very thorough always one step ahead. She reminds us when payments are due. She is always responsive via email or phone. And she has a great personality. Also she got us great rates in Chicago. I would not work with anyone else in Chicago.

Jessica Sung has been my agent for about two years. I have auto, homeowners and now life insurance with State Farm and I couldn’t be happier. Jessica is professional, very easy to talk, very prompt with returning phone calls and she has always given me the best rates possible.

While on the State Farm website and other insurance companies’ websites shopping for Personal Property and Renters insurance Stanley and Jessica were the only ones that called and offered both policies at a competitive rate and, to top it off, with great customer service and professionalism. I would highly recommend them to anyone I know looking for insurance services. Great job guys, keep up the good work!

Jessica and her staff always provide the best service, quick response times and answers to all my questions. I highly recommend State Farm and working with Jessica Sung as your agent. Thanks, Jessica!

Jess is the greatest agent I’ve ever worked with! Her customer service goes above and beyond my expectations every time. She is always available whenever I have questions about my policy.

Jessica was very responsive and very easy to work with when I called her. She made great suggestions and was able to save me some money on my rates. I highly recommend!

Jessica was extremely a pleasure to work with when I had to switch home insurance. I reached out to her and she listened, advised and followed up timely. She made the switch painless and was very understanding. You cant go wrong with her.

I talked to Angie Martinez today to get a renters insurance for my home. She was very caring and patient and one of the greatest, fastest representative that I have ever talked too!!! I hope she get a promotion very soon so other people also being encouraged to be like her at their job.

Jessica and her team are awesome! They helped me with my relocation to Chicago and made sure I was getting all my discounts on my home insurance and auto insurance. She also helped me and my wife understand the importance of life insurance and made the buying process very easy. I would recommend Agent Sung to all my friends and family!

Jessica provided me with a variety of information prior to buying renters insurance! The process was easy and seamless. Im very happy with the coverage and experience. Highly recommend!

The best car insurance agent I ever had. Very nice and friendly and the quotes here are very competitive. I wish I could have kept her as my car insurance agent but I had to move to a different state :(

Working with Jess has been easy and seamless right from the start. Shes provided detailed, knowledgeable, and timely advice for all of my insurance needs. Ill be referring her to anyone I know in the market for any/all insurance coverage!

I found this State Farm agent on google map,It is all five star rating by other people,so I decided to go there,when I go in to the office,their staffs are very friendly,Cuz I speak mandarin,so the agent Angel Li help me out,she’s pretty patient and professional, I got a lot of questions on her,she’s very knowledgeable and explain to me all the questions,very nice person and definitely 5 star for her and this agent! Best experience in here,highly recommended for sure!!!!!

The staff here is very friendly and helpful. Jahyr was able to help me obtain my first credit card to start building credit. I am very happy with their service and I would definitely recommend this place!

Jessica was clear and simple. I got a price I can work with and she made it happen. I would recommend to my friends and family for sure!

Thank you to Jessica Sung for helping me with my Renters Insurance. I switched from Allstate and was able to get more coverage and less cost. Cant recommend Jessica Sung & State Farm enough. Thank you!

Came here and had awesome service. I worked with Angie and she helped me with my Life insurance conversion and made it really easy. Recommending all my friends here!

Great experience! Very knowledgeable staff! Jessica explained all options based on my insurance needs. Will definitely be referring friends and family to her office.

Very helpful, explained all the policies thoroughly and informed me of ways to lower car insurance! They have a program in place to use - very easy. Lowered my overall insurances by over 30% per year.

Jessica is awesome and really easy to work with. She always reply to my emails in a timely manner and available by phone. I will definitely recommend Jessica!

Friendly office & great service! Helped me find some additional savings on my home & auto. Jessica is awesome!

Leslie assisted me and did a fantastic job. She was succinct and informative and helped me find the cheapest but effective policy for me!

Efficient, persistent and uses all forms of technology well. Done in 2 days. Great work!

Updating my insurance was the easiest thing about my move. Jessica asked a lot of questions to get me to the right coverage. Super friendly and helpful!

I had a great experience! Jessica is very professional and answered all of my questions clearly and quickly. I was covered in no time!

Jessica was extremely prompt and professional regarding my quote and throughout the entire process. I would highly recommend

Jess helped me switch over my auto insurance seamlesslessy. Shes a very knowledgeable and trustworthy agent who was also able to lower my rates. So glad I made the switch!

Knowledgeable and friendly. Very helpful in educating us on our policies.

Good

I was interested in life insurance and Jessica made the process very easy to understand. She explained my options and found the policy that was right for what I needed and the application process was simple.

Me experience with Alexali at the Jessica sung agency has been excellent! Her knowledge and experience are a great asset. She took care of my family needs and saved us some money along the way. Alexali made me and my family feel welcomed and happy to be part of the State Farm family. I highly recommend Alexali!!!

Jessica has been a pleasure to do business with -- helpful, friendly, patient, etc. Policy set up quickly with no hassles.

Jessica and her staff are extremely friendly and responsive! Highly recommend!

Jess was extremely knowledgeable and explained everything. The whole process couldnt have been done any better.

Jessica goes above and beyond with anything I need! She is always available and always makes it as easy as possible for me!

Quick, competent, efficient. Will recommend.

Jessica is very easy to work with and there are never any hassles!!

I had a problem with my insurance seem like I couldnt get it resolved calling different State Farm offices. Driving by Jessicas office one day walked into her office told her my problem and Jessica got it solved within a 3 days! She is now My State Farm Agent. Thank you Jessica!

Pro-active, hands-on, and very helpful

Excellent service.