Unbeatable customer service! I really appreciate having a live person I can go to with questions and even stop by the office if need-be. Everyone at Edwards is always very courteous, knowledgeable and responsive. I can’t ask for much more than that!

If you call Edwards Insurance at anytime they are there to answer your questions. Anytime we have need them we have been taken care of within the same day. Recently we had an emergency and Yvonne even had to call Katie the owner while on vacation. That was really amazing......well I was screaming like a banshee!

Youll never find a better person to do business with! This gal knows her business inside & out! 😊💕

This company done a wonderful job taking care of our needs and making sure we received quality service.

Great customer service. Our agent Katie Edwards is always there to help with any questions or concerns we have. If there is ever an issue they are handled promptly and professionally. Thank you!

Always a pleasure! Very helpful!

Katie and her staff have always been helpful any time I have a question. When friends ask me who handles my insurance,I give them your number. Upon seeing them at another time they tell me how great you are.

I contacted this agent per my current insurance company (Erie), I spoke with Chris who took all my information over the phone including my bank information only to not process the policy nor the payment. When I called to address the situation, he transferred the called to Katie who was rude and very unprofessional. What was the purpose of taking my bank information if you were not going to provide me the service?! Very racist company, buyer please be aware. I have to now cancel my information and it’s Christmas..... Edwards insurance thanks, you sure know how to ruin Christmas!!!!

Katie and her staff are great. They are plesant and always professional. I and my family have been a client of Edwards for many years and plan to continue using this insurance company. I believe I get fair rates and great coverage. When I have needed to use the insurance in the past, Erie has been quick to respond and offer assistance to reslove the matter at hand.

Thank you very much for the positive comments. We strive to provide each customer with a helping hand and give them a good product with a good price to boot. Thank you again. Katie

My husband and I were frustrated with our homeowners insurance rate increasing yet again. Keep in mind we had been with the same insurance company for over 25 years and NO claims! Anyway, after some research and asking around we were referred to Edwards Insurance in Chicago and gave them a call. They not only saved us several hundreds a year in our annual premium it has was their knowledge of products and overall customer service that sold us. You are not treated like just another quick quote they need to give. They talk with you to truly learn what is in your best interest insurance coverage wise.We have since transferred our auto insurance as well. I typically wont write a review, but when a company goes above and beyond then I feel its worth spreading the word. We have been very pleased with our rates and the overall service we have received.

Katie Edwards, Yvonne and Chris are always so helpful.... Finally, a Top Notch local Insurance agency that really does care!

New Adventures ahead

Katie and her team are amazing!! Great insurance in the Chicago area!

Great

Edwards Insurance Agency, Inc is a great agency to work with! Very friendly staff!

Excellent service

Dishonest, period.

Rude and unhelpful agent