I flew from Ohare to Stuttgart with a layover in Amsterdam. When I got to Stuttgart 1 of 2 checked bags where lost. I had all my clothes, shoes, jewelry, medicine, and personal items inside. I’m in a foreign country with no luggage. KLM keeps telling me there trying to trace the bag however they don’t know where it is. That’s crazy!

Great Crew! Its hard traveling 8+ hours with gluten and lactose allergies, kids and 1 year old. Facilities, food, plane staff all top notch.

Cool

One of my favorite airlines. Good service, food and prices from USA to Central Asia.

Horrible. From Munich to Chicago was awful. I have no idea why this crew spent most of their time behind a curtain chatting. We were ignored. The cart came by once. Everything was passed out by hand. No napkin. No utensils, no care. I asked for headphones and was told Soon. Are you kidding me? So many screaming babies and we wanted headphones. Ive flown British airways 2 other times to London and Budapest. I wont make this mistake again. My daughters headphone jack didnt even work.

They lost ALL 20 of my group’s luggage when we landed in Budapest and did absolutely nothing about taking care of us when I called. What a joke of an airline. I do groups every year and will never use KLM again.I actually called Delta to report the problem of KLM’s disgrace with handling the issue and Delta compensated my group 5,000 miles each.

One of the best biz seats from ORD to EU. I love their cute houses with Bolse gin.

Terrible

No one picks up the phone

Getting old