Front desk lady used harsh and rude tone while we were at the door entering 1hr prior to closing, I don’t know where the usual pleasant employee were but there is appropriate ways to communicate. Wish I could speak to customers like that at my work! Noticed she locked the door behind us too, guess she’ has to peel out early on a Saturday afternoon!

I have been going to this Y for 15 years. I have made a lot of friends with members and employees, past and present. it all started with the Covid19 .I run on the treadmill usually 2 times a week. I have asthma and have to use the inhaler on a regular basis when i run. Couple of members may have complained when my mask dropped down to my nose. I was made aware of this situation twice on same day. I quit running and started to walk with the mask on as to comply with the regulations. I got an email from Greg Davenport (employee at the Y) scolding me that i was not responsible enough with my mask. In the same email, he asked me to consider being one of the board directors and to donate money to the Y. I never replied back.2 months later, i receive another email From Greg, this time sending me a picture of his newly born Daughter and asking me for donations again.When i inquired about this employee Greg, I was told by several other employees at the Y that Greg is a decent guy but very Ill tempered and very defensive. I never replied to him again.Last week, i was joking with an employee ( i have known her for years ) to fix the entrance (pot holes) to the Y with her own money as her husband has a very decent job.. Today, when i walked in this morning i kidded with her that why did she not fix the lot over the weekend. She knows we kid around a lot and asked me to put it on a piece of paper. I wrote (fix the damn parkin lot) and we all laughed.WOW!!!! To my utmost surprise and dismay i received another scolding and threating email from This employee Greg that he would not stand for any DEROGATORY comment from me and that it might be related to Covid 19 incident. I guess he is implying that i maybe upset about his email from summer. I assure you that it was a joke between 2 friends and nothing more. This employee Greg Davenport is not fit to be an employee in a customer relation environment as shown by his behavior.I have been a member for 15 years and i have not once had a problem or been DISRESPECTFUL to any employee or member.I have donated thousands of $$$$ to the Y causes and have helped numerous handicapped employees which Y has employed over the years.I AM TOTALLY DISSAPOINTED IN GREG DAVENPORT.

Im excited about the upgrades to the Cardio Rooms and the Weight Room. Im a bit concerned about the number of recumbent elliptical machines that will be available in the new set up. Previously there were 2 machines. So far during the change over there has only been one machine available and it has been rarely available. Love all of the class offerings and the instructors.Overall your program offerings have been very good. Keep up the good work.

Friendly staff is very accommodating. I love the fact that the Chesterfield Family YMCA has no-touch front-door openers for the disabled and those whose hands are full. I especially love Rosemarys Aquacize class. Its perfect for those with joint issues. Wish the pool (81 to 83 degrees F) were warmer, but I treat myself with 10 minutes in the whirlpool to warm up afterward.Andrea Wales

This is a really nice Y. Its big in size with a variety of amenities for members to take advantage of. The theatre is unique to this Y, and very nice. Highly recommend checking this place out if you live or work in the Chesterfield area.

This is truly a place where mind, body and spirit come first. The Chesterfield Y caters to the whole body. Much more than swim and gym. Find childcare, inclusion services, summer camps, theatre and so much more. From infants to silver sneakers, there’s something fun for everyone!! Stan

I have been using this Y as my primary water workout provider but Ive been forced to go else where. The classes offered on Tuesday and Thursday are nice but too late in the day. The Saturday class was always full but its been eliminated. I went to the water dance class one afternoon and it was great but again it cuts a chunk out of the work day. The instructor said shed like to do a morning class so maybe theres a chance it will be moved. The water helps me with my Arthritis and increases my flexibly. I am glad we still have a 530 and 730 am class

My family has been using the Chesterfield Y since moving to St. Louis, 17 years ago. My wife and I learned ballroom dancing there, my kids participated in many sports. We have made so many great memories there! It is exciting to see the new equipment and facility upgrades. The staff is great and it has a dynamic membership community. Highly recommend.

I have been a member for many years and what keeps me loyal is the friendly staff, the clean facilities, the interesting range of classes, and the wonderful pool. The Y has also recently created an app that makes accessing schedules and facility information very user friendly - Love the Y! So glad we have one in Chesterfield.

I think that the staff are wonderful at the Y. I enjoy the spinning classes and the various weight training classes. The instructors are fantastic. I feel very much a part of a community. I am disappointed with the new system used for spinning classes. You have to get a pass when you enter the Y and they no longer have a sign up sheet prior to the class.

Our kids have been in swim lessons since they were 6 months old. Now in elementary school, they continue to progress and are becoming stronger, confident swimmers. The instructors have always been great, and we like the date/time options that are very accommodating to our schedules. Overall, great facility for the whole family.

Great fellowship and great instructors. I love the vibe and sense of community the Y bring to my family and friends. They offer lots of kids programs and a way for everyone to get involved. I do wish they had more high intensity classes, but I hope those are coming soon!

I absolutely love the YMCA. Staff are so friendly and helpful. I am able to take classes (water and land) that best suit what I need. I could not ask for a better place to improve my health and fitness. There is a real sense of community. I had several members reach out to me on my first day in aquacize. They even invited me to lunch. Thanks, Lisa Kendall

If I could I would rate the Chesterfield Family YMCA with 10 STARS!!I have belonged to other YMCAs in the past and this YMCA is by far superior to the others. It is has the most friendly, knowledgeable and experienced staff bar non!! I would like to thank them for all the help my family has received. Cheers!!

I LOVED my time at this YMCA location, which was from 2016-2018. Always clean, friendly staff, absolutely no complaints!However, I canceled my membership last summer because I moved out of state.... fast forward to May 2019 and I see charges from the Chesterfield YMCA... weird, since I canceled my membership, right?After speaking to the Director, Adrian, I was informed that none of the charges (which has been auto-payed since last summer at $30 per month) could be recouped unless I found the half sheet of paper given to me when I canceled my membership. It’s been a year since I canceled... I have no idea where this little piece of paper would be.I’ve tried to contact Adrian twice, via his email, about this issue. However, I have not received a response. Very disappointing end to a great legacy that I’ve had at the YMCA- thought I was a part of the family!

The Chesterfield YMCA has been a great place to workout for me! The staff has been very friendly and helpful. The different classes I have taken have been fun and provide a good workout. Shout out to Zumba with Eileen!

The Chesterfield Family Y has just upgraded their fitness equipment - check out the new weight room; fantastic new free weights and machines. A great staff and programs to meet the needs of all ages in the family.

I just renewed my membership. I had let it lapse & I regret it that. Already signed up the 5 kiddos for basketball!! They are so exited & ask me every day when does practice start? Were going to try baseball & swimming next. I walk the track while the kids are practicing.The Y staff is warm & welcoming. Everyone there goes above and beyond expectations. Sign up today! You wont regret it!!

My daughter loves her swimming classes on every Saturday. she is now into stage 3 and i see good progress in her Swimming. Thanks to Chesterfield Y!The staff is fantastic. Only thing I missed my apple watch during my daughters classes and reached Y staff. They responded positively and trying to find the watch. They are very helpful and friendly. My Apple Watch is not found :-(

I love the Chesterfield Y!! The staff is fantastic, I have been a member For 10 years and have really gotten to feel that this is my extended family. The classes they offer are fantastic and diverse, a little something for everyone. I have made many personal friends as well...Bonus! One of the best things about this organization is they are constantly giving back to the community, helping families in various ways.

Foremost the out front staff is extremely cordial, and will ensure your questions are answered, either by them or other staff members. There is a wide variety of equipment, classes, and programs. The one thing I would like to see is more non sport classes / exercise sessions for youth and teens.

Karen is an excellent and dedicated water exercise instructor. If you are older, Karen is the instructor you will want.Bobbie is a phenomenal personal trainer. She constantly assesses your progress and adjusts your workout accordingly. You are always moving forward towards a goal.Not all trainers are as good Bobbie. If you are not making progress simply ask for a different trainer.

Being with Y for an year now is like being part of a big family. Especially with Amy Griffin @ Chesterfield. My Girls really like it, I owe a big thanks to every instructor weve known over past year or so for bringing out the best of swimming techniques and the phenomenal progress my daughters have made over several sessions. Thanks guys for making it work for us.

Staff is so friendly! Love the free child care while I work out (on new machines!). Swim lessons are fantastic!

Early Childhood Education Center: By far the best experience Ive ever had with child care! I will never take any of my children anywhere else as long as the staff and facility are as wonderful as they are now! My two year old daughter has been here since August and she adores her teachers and classmates. They have an awesome app that gives you real time notifications and pictures of what theyre doing throughout the day! HIGHLY RECOMMEND!!

I was hoping that the new price increases under the new Managment was going to create improvements in the form of better equipment, and infrastructure. What I am seeing unfortunately is not the case.On the flip side the staff is very friendly and nice. I dont think that the price increases were necessary. Many families like ours spend over $100 a month between the monthly membership and the classes for the kids.

Great place for family - kids sports, fitness, swimming.... I love the staff - very friendly. Always with a smile

We have really enjoyed our membership! The facility is clean and staff is helpful! The child watch is a great service!

Great Front Desk staff. Nice upgrades now to the workout facility. Would recommend.

The new home gym of the men of Saint Louis Ballet! I absolutely love this place as it offers everything you need need for a healthy lifestyle and some of the kindest staff in all of St. Louis.

You cant beat the price for the YMCA! Ita a great value for families and we have spent a lot of time there since moving here. Variety in classes and free childcare is a plus! The extra curricular activities are awesome too!

I have been doing personal training at the YMCA in Chesterfield MO for several years and have been more than pleased. I have been with my current trainer Bobbie for more than 2 years and I have had wonderful results and plan on continuing as part of my normal weekly activities.

I use the fitness center, especially the cardio machines. So far, I have been very happy with the cleanliness and upkeep of the machines. The staff -- Tim, Ann, and others -- are friendly and make you feel welcome and at home.

I love this y, it has the best body pump instructors by far and it’s not too big! Everyone is so nice!

I love the variety of youth sports, however I wish the coaches were more professional. My son basketball coaches has not attended several games and practices and asks us parents to fill in. If I knew how to coach basketball myself I wouldn’t paid money for someone else to teach him. They also rescheduled several practices on different days when we are unavailable to attend. One practice was even rescheduled to 9-10pm....ridiculous. I wish my son was able to learn during these sessions.

The staff at the front desk are so welcoming and friendly . There is a myriad of classes to choose from if you are so inclined . The facility is clean and well supplied with various equipment . I am so happy to be a member!

The Chesterfield YMCA is a great place to volunteer. The front desk, greeting customers is a wonderful way to learn all about the Y!

The YMCA in Chesterfield is a for sure a family YMCA, the staff is awesome and very friendly and kind. They put the customers first and go above and to higher heights to make us want to return their for any service. I really appreciate the kindness and unity towards people they make me feel so wonderful and so concern about your health and your image that you are trying to project. They make you feel welcome once you come in at the customer service desk, second if you are lost in the gym they help you to the fullness, to your expectations and if you dont want help they dont keep walking around bothering you, they give you space and many people want to be themselves instead of people on them minute by minute. Thanks allot for space, quiet, happiness, joy, peace.

Friendly staff. Great location. Lots of awesome classes. Love!!

Staff is friendly! Always greeted with a smile and fresh towels. Locker rooms are clean but really old and needs new lockers and carpet. Workout rooms are cramped and not a lot of treadmills. The pool is OK but needs to be cleaned more often. Expect to be regularly kicked out of your lap lane as they have swimming classes that arent properly marked on the board.

I love the people who greet me warmly, like Barb and Chris and Alexis!And they all let me share pix of my precious GRANDchildren👶🏼👶🏼👶🏼

I have been a member of Chesterfield Family YMCA for more than 10 years, and this is a wonderful place.

I booked a personal trainer for my 14 year old and asked her to setup specific sets of exercises to help build general strength and that were age appropriate. We are very happy with our trainer and the Y facilities.

Excellent facility, most cheerful staff and well maintained. I would highly recommend

We just joined the Y and this is our primary location. Its a great facility thats always well kept and theres lots of ways to work out and classes. Friendly staff too!

Went to watch volleyball. A long walk through the building to get back to court. Seemed like decent facility.

Increasing in numbers of cardio machines really helps members to follow their schedule as planned. My wife is pregnant and she felling so comfortable during every visit to this fertility.- Prabhu Thiyagarajan

Love the pool always clean and the staff is always friendly, love the gym equipment is clean and well maintained

This is a great Y. It has been instrumental in helping me maintain my longest streak of consistently working out since structured sports in high school. Everyone there is welcoming, helpful and nice (even more than other local Ys). It is never too crowded, and is always clean. They keep up with replacing worn equipment. The sense of community in the Bodyworks class I attend is a big help to keep me on track with fitness. I also like how the instructor, Denny R., keeps the class challenging and interesting by changing the workouts every time. Its a great bonus that theres a beautiful outdoor trail right behind the Y for short runs when the weather is nice.

Always a clean place for a workout, lap lane available in the pool and the friendliest staff at the front desk. Add to that the community help YMCA provides and I am very proud to be a YMCA member

I enjoy the personal touch of the staff and the excellent training personnel especially Maria. I highly recommend my local Y.

Great organization that provides a strong sense of community.

Very friendly and clean. Weight room and cardio room are excellent.

The swimming instructors and curriculum is amazing! They do really well teaching them safe swimming and the kids have a blast doing it. The only downfall, which is a deal breaker for us, is the locker rooms. The setup to go through the lockers, then showers, and then to the pool makes it very difficult for a single parent taking the opposite sex to swimming lessons. For example my husbabd took our 6 yo daughter and 4 yo son to swimming. Obviously my husband cannot take my 6 yo daughter in the girls locker room and my daughter is too old to go through the mens locker room (mainly bc you have to walk through the open community showers in which there are naked men showering, according to my husband, something we dont want our daughter seeing) so they have family dressing rooms but in order to get to them you have to enter going through the administrative office, in which my husband was greeted with dirty looks and a deadly silence. The setup makes it very difficult for single dads with a 5 yo and up daughter. The actually swimming lessons were great, by far the best we have experienced, however we will not be returning due to the uneasy access to the pool. And the life guards are not the friendliest, not to mention my husband caught one sleeping on the job!

Great friendly atmosphere!Strong leadership and involvement!

Keep an eye on your billing! We loved the Y summer camps for years! Each year, theyd tell us to get the membership, order camp, then cancel membership after camp. In the past, cancelling never went smoothly but, it eventually got cancelled.Last year, we did the same thing. Only this time, the nice ladys behind the counter didnt process the cancellation when we ordered it at the desk. As youll notice when you deal with them, theyre very likable but usually not well trained nor very familiar with what theyre doing back there. Its kinda cute & folksy until you dont catch the fact that they DIDNT process your cancellation about a year ago and taking $75 out of your back for the last year (it shows up as Chesterfield Fami on the bank statement, not YMCA, so you may not ID it as the Y). So its like $700- $900 by now.And when you contact them to discuss it, suddenly nobody there has the authority to do anything like that. So far, their best idea is, I think $150 + a few free months of membership...As you see, we DONT use the Ys facilities so Why would we want that instead of the money that you took. So, after several weeks trying to get the right person to handle this, who is apparently new so they cant contact us (???), they KEEP CHARGING US $75...AGAIN...just days ago! Theyre well intentioned but DO NOT TRUST their ability to handle your account responsibly.THEN: I got their response below. Its pretty clear by reading it that they either didnt care enough to even read in my post, that we have been reaching out to their office...hounding them for weeks. or, is it that your office tells us repeatedly theyre trying to find someone who can help us (while they keep charging us) but that person that they cant find has been Dona Sherwood all this time. Either way, SOOOOOO BAD!

Everybody that works there that I have talked to is nice. They have been very helpful. I love that the classes are included in the monthly fee! Wish I had time to go to more of them.

I love working out at the Y. The instructors are very motivating and friendly!

Excellent resource for gym, preschool, summer camp and community involvement!

Worth every Single penny I’m a single mother of four and the Ymca Chesterfield help me by providing me and my children with quality care When I needed it the most for all four children and made it possible for me to work I love the director of the early childhood center and the staff thank you so much for making it affordable for me to care for my children by working!!!❤️

Great swimming class. Anne is a wonderful teacher and person.

Good summer camps but no open gym time during the weeks in the winter due to practices

This is my gym and all the staff members are as nice as can be. Even the Zumba teacher was patient with me since I am terrible at coordination and dancing to a rhythm alone. Highly recommend!!

Nice people, wide variety of machines and weights, and not too crowded but definitely not a ghost town. The only things I wish they had is a climbing rope, a rolling thunder, and a t-bar row machine.

Our family loves this YMCA. The staff are friendly and helpful, the amenities are clean, and the equipment is well maintained. The programs are also managed well. We highly recommend this YMCA.

Wonderful facility!

Great place, friendly staff, clean environment

Wonderful staff and facility. Very friendly environment.

DAYCARE: my daughter learned so much during the 2 years she spent here. There were couple of teachers i didnt appreciate but overall employees are nice. They only charged 215 a week for full 5 day week which is a really good price and this place is way better than kindercare and couple of other places i visited. Of course i hated the menu but it is a common issue in all the child care. If you find a day care where your kid didnt come home hungry and thirsty please let me know. I am considering the infant care for my son if they have spot available. I would definitely recommend it to anyone.

Nice and clean place for doing sports, gym is perfect and I like the 25 meters length of the pool, because I am from Europe :-)

Love ymca at west county, have been there for 6 years, all great experience

Highly recommend it. Staff are so nice

The staff is hell disgusting. The baby care staff is very rude. All the people in this Chesterfield YMCA is very careless and rude on the members. Other YMCAs in other areas are very nicely threaten.I dont want to go this YMCA again even its free of cost. Be aware of it guys..

We love this place

Excellent staff!

Martha is the best!