Had to wait 1o minutes for bottle of window cleaner. I did not have the privilege of having bugs removed from the front of my car. If theres an additional charge for this service then I need to be made aware. I will pay. Need a manager on Sunday thats responsible.
Well worth the monthly membership. Great customer service, and they are very friendly.
I started off my morning by going to Tidal Wave and going to the car wash. I was greeted at the gate by Megan with a warm smile and a lovely personality. She got me through quick and sent me on to a young lady named Tobi. Tobi washed the front and back of my car with a, “Hello, how are you doing this morning?” and a grin. They both told me to have a lovely day and please come back. I did have a lovely day from starting my morning off by receiving smiles and great hospitality, and I will be coming back and recommending my companions.
Tidal wave is the best! I live on a dirt road and don’t know what I would do without them! I have been going to them since they first opened and have not had any problems!The employees are very attentive and Ed is great! He always checks to make sure everything is good!Thanks for coming to Dublin!
I took my car through and the brushes didnt hardly touch my car its black and the Finnish was still dull i took my finger and lightly ran it across the surface and you could see the dirt. You see the streaks fom the brushes
Tidal Wave is the best car wash around! My car is always exceptionally clean, and MOST of the workers are very professional and friendly. Particularly Madison, she is always very helpful and has a positive attitude! Parker is also helpful and the best at scrubbing bugs!
They used to get the bugs off my car but now that they have a new crew that lost all the magic.. today i saw a random blonde girl in the tunnel while cars were being washed.. NOT SAFE someone should be watching who goes into that tunnel.
I love using Tidal Wave in Dublin. The staff are always courteous and the service is phenomenal! They always make my car look like it’s brand new! ☺️
The staff was super friendly from the gate all the way to the wash. the bugs on the front of my car were terrible, and i was not expecting my bumper to clean afterwards. they did an amazing job getting it clean. thank you tidal wave crew 🌊💪🏻
Always friendly and helpful when asking questions Thank You
This was my first time using Tidal Wave on my personal vehicle. It was quick and my car came through looking brand new. Nice and clean and shining.
Clean vehicle fairly well, did not clean rims that well. I purchased the $20 deal. Overall I think I would go back again.
I absolutely love getting my car washed at tidal wave! My car is always so polished and clean. The employee by the name of Madison is always so kind, knowledgeable, and patient! 10/10 service every single time!
Came through Titalwave last week! Was first greeted by Madison at the entrance gate. She was super nice and helpful. I really enjoy going to local businesses that make you feel at home. Great wash and friendly faces! Keep up the good work!!
Quality employees and quality performance. Fantastic experience!
My truck got hit by the gate. They filled out paperwork but will not return my phone calls to get the damage fixed. They are more than willing to take our money but don’t want to fix what they mess up. I will never go there again. Besides the fact it didn’t even get my truck clean.
The only car wash I use when I come to Dublin. Great Car wash...Friendly Staff...Mr. Ed always takes care of us when we come through! Highly recommended.
Why is it never open I have come 2 days in a row and the lanes are blocked it’s 11:10am on Monday nowYesterday I came at 6ish pm
Stop closing 2 hours early and maybe you would have more customers
Use the same water to rub you car down all day
Today, I spent $25 for ceramic sea gloss wash. I left there, came home for a few minutes & noticed that car was not clean!! I picked my granddaughter up from school, went to another appt & went back to car wash. By now it’s been two hours, but you could clearly see that the car was not clean!!! With receipt in hand, they refused to make it good!!! Said it had to be within 30 minutes. Needless to say, they’ve lost my business!!! Better check your car before you leave!!!!
Quick and efficient, good side note, if you can pre-clean your wheels with a hands-free cleaner the experience will be even better!
Like always you feel good about your car being clean.
Awesome car wash different experience liked it 👍
I paid for the $25 wash. Only removed minor dirt, I had to go home and wash my car again. The vacuums are really good, but if you need a really good clean on your car I wouldn’t recommend
Best deal on car washes. can clean your car every day if you want. same price.
Came through tidal wave in dublin, the girl i believe is Madison had the best attitude, took the time to make sure our needs were met!Will defiantly be coming back!! Great service!
Amazing results and customer service
I wouldnt recommend to anybody right now. Theyre not doing a good job on cleaning
The owner is always very nice. The machine doesnt clean very well and when the owner/manager is not there the staff only half way throws water on my vehicle and the dirt remains on the bumper. Im really considering discontinuing my subscription
Friendly staff.. Great wash and great prices
Went and got a 10 dollars wash. Realized my mirrors were pushed in stopped to fix them and walked around the front looked at the hood and most of it was still dirty. I went back and they sent be back thru after saying it looks like tar....idk that it does. Got out to fix my mirrors and half of it was clean. Im gonna look tomorrow and see what it is besides caked on dirt. They were very nice about the whole thing gotta give them that
Madison Dixon was very helpful and considerate. She is a keeper.
Very professional, the associates are very helpful.
Very bad waited for 15 to 20 minutes before someone came out and told us they had to shut down because equipment tore up I pay every month and this happens all the time and when we do get to go through they never do a wash my hand on ours like they do other people in front or behind them dont think that is right if they can spray the under side of one car they should do it to all
WOW!! This place is it! 1st time going and its well worth the money!! When I pass back through I definitely will stop by! Very pleased with this car wash.
Courteous employees and cleanEnvironment!!
I was one of the first customers when Tidal Wave opened. That day I signed up both my vehicles! Being very particular about my truck, it surprised my wife that I would change to a car wash facility. One reason was the staff. I met Ed day one. He is committed to his customers and the Tidal Wave experience. On occasion he has asked me to let him know about a particular action in the wash that might need adjustment. A time or two I noticed something that needed attention. Ed jumped on it right away. I have visited Tidal Wave locations in SC and NC. Our location is the best!
I usually enjoy getting my van washed and detailed at the Dublin Ga Tidal Wave, BUT,....today was marred by two young men who were also detailing their vehicles on either side of me, who had their car stereos turned so loud that my ears actually ached and are still numb even 3 hours later. One of the men was playing a song with vulgarities in it. I was disgusted, but ignored them and finished my van as quickly as possible and left.I RESPECTFULLY REQUEST YOU MAKE IT A POLICY FOR CUSTOMERS TO NOT PLAY LOUD MUSIC AT YOUR CAR WASH.THANK YOU, WANELLE COLLINS
I come and get my car washed at tidal wave, every week. The lines are always long, but the wait time isn’t. Good clean environment. The staff is always friendly, but it’s a young lady by the name Aaliyah that always smiling and friendly she goes above and beyond to make sure you leave a happy customer need more people like her in this world!!
They need to do a better job of getting bugs off like the Warner Robins Houston Lake Road and Augusta locations if they do that on a regular basis then theyll get five stars.
The easiest and most economical way to keep your car clean. Fast and friendly service.
Always friendly and professional, if your car isnt right the first time, they send you back thru and find out how they can better serve you.
Good service... friendly folks. Not as good as detailed but you pay a lot less. For the price its a good deal.
Convenient and fast, careful with those wheels though. Power up so high, it may knock of some paint.
Tidal wave auto spa is my go to carwash. Their staff is always friendly and helpful. I was there recently (1/16) and my car was really in need of a wash, so it took extra scrubbing. I spoke with Aaliyah about it and she said its not that dirty with a smile, them proceeded to scrub the problem areas prior to me driving through. On that day like many others I left there one satisfied customer.
My SUV was three months dirty and its color is black. I chose the 20$ service and my truck was sparkling...The in person scrubber could have put a bite more elbow grease on the front hood and grill area due to bugs being stuck on front still. But over all it did well. I will go again at some point.
Excellent job cleaning my Tacoma every time. Customer service is top notch and the vacuums work great (strong suction). Absolutely no complaints.
It did a decent job, left the left side of my vehicle with some streaks. The Warner Robins locations seems to do a better job cleaning my truck.
I love my Tidal Wave membership and the attendants. My vehicle has stayed clean every day since joining. Jacob Reeves goes above and beyond for the customers. Just wish there was a car wash in the Golden Isles - Brunswick area as good as this one when I travel.
They ONLY place I will take my car to get washed! Great staff!!
My go-to for a car wash! I’m a “do it myself” kinda gal. I like to be able to clean out my car to my liking! Tidal Wave is very convenient and it gets the job done! Kudos to the staff for working in all kinds of weather!
Always great service!
They are getting laid back and I feel like some of them just dont care.
Great car wash.Good monthly rates. Good customer service and a friendly atmosphere.
I love how the vacuums are ready to go right after the car wash.
I have been a club member for well over a year. I live in Milledgeville and work in Dublin. So you can imagine the bugs I collect along the way. I was ecstatic to see a Tidal Wave open in Dublin. I use the Dublin location at the very least 3 times a week. Ive noticed there seems to be different protocol for customers. I used the facility on Monday (June 3) and watched as the vehicle before me was given a good scrub down before it was sent down the line. I thought WOW maybe this time I wont have to get out and scrub down the front after I go down the line! HA! When it was my turn the attendant threw some water on the front and lightly brushed the grill and sent me on my way. AGAIN I had to get out and clean the hood and grill. I spent more time cleaning the car than it took for me to go down the line. I emailed the manager/owner/contact person on their website and asked how I could become a member of the exclusive club getting preferential treatment. So far no response!
Great People!
That have almost any thing in stock for Home Repair..
M6 poor vehicle hadnt seen awash since this covid crisis started. Drove through for the sea glass wash...got my vehicle sparkling!
Best car wash in town!
I absolutely love coming to Tidal wave! It’s one of the cleanest car washes I’ve ever been to! Aaliyah is always so kind and friendly every time I come!
Great customer service, friendly environment
I went here the other day and a nice lady by the name of aaliyah greeted me. She asked me how I enjoyed the car wash and she also told me to have a good day. The area around the wash was very clean.
While visiting family in Georgia I took my car up here and I received excellent customer service! Jacob was very helpful in helping me pick the perfect wash. Over all the place was very professional and efficient I recommend 100%
I came by Sunday and this young lady her name was Aaliyah she was very polite and made me feel welcome, She greeted me with a smile while scrubbing the bugs from my car. The surrounding areas where neat and clean no lingering trash on the ground my whole experience there was pleasant and friendly I’m most definitely coming back soon.
Very good place to get your car washed. You have to put your car in neutral and the car wash takes you on through. You get to vacuum your vehicle out yourself and there’s no time limit whatsoever. Best car wash ever ! Will definitely be joining the Tidal Wave Team soon !!
I thought that I had unlimited car washes when I joined the club. I had a car washed at lunch but needed it again after work. I was promptly informed that I could only have a car washed once per day. I was quite surprised as I was directed to drive through and exit to the right.What does the term unlimited refer to?
Ive been here about 4-5 times. And every time i come Ms.Aaliyah is always so pleasant and very sweet. We need more Aaliyahs !!!
Jacob Reeves at The Tidal Waves Auto Spa of Dublin Ga cleaned my car immaculately! I am throughly impressed. I WILL BE returning AND I am going to tell all of my friends! You have a repeat customer. Thank you Jacob Reeves at Tidal Waves Auto Spa of Dublin Ga!
Very good car wash. I love it. Great customer service and friendly employees. Already joined the Tidal Wave family. Keep up the good work.
Every time I take my car to tidal wave it be dirty but I come out of tidal wave it be shining so clean
I came through, one evening, when Aaliyah Thomas was working, and she did an awesome job washing my vehicle. Another thing I noticed was how clean the property was. 😁😁😁
A little pricey for a carwash, but other than that, its a very nice place. My kids thought it was really fun going through with the lights they shine on your car through the soap bubbles.
I’m currently a member here and I absolutely love it, it’s always hassle free the land is well cared for and the vacuums are always ready to go! Thank you for great service every time Josey Mcnicol!!
Love it.. It actually cleaned my car instead of claiming it would and wouldnt.
Its a car wash place. Nothing unusual about that. What is unusual is the staff and how helpful they are. Good folks and theyve earned our long-term business.
We have always had good good experience here
Jamal is always so kind and friendly! He is always a joy everytime I visit! Kudos to Tidal Wave of Dublin for all you guys and gals do!!!
Aaliyah is very hard working and very kind ... The property is very clean and she goes above and beyond to do her job and serve her customers !!
Everyone was very nice and helpful! Special thanks to Josey Mcnicol for the exceptional customer service.
I’m on my 2nd month club membership for the $29 wash and I love it.... I pretty much go through the wash several days throughout the week which is great....keeps my truck clean,especially with the pollen....and my kids love going through the colorful bubbly tunnel....which is very relaxing after sundown ....the lights and colors illuminate Truck all around....😊
Great place
Love this place
I visited tidal wave for the first time the other day and the tire I requested an extra coat of tire shine after the wash and Josey Mcnicol didn’t hesitate to get it done with a great attitude it was a good experience
I come in often and I have to say the young lady Josey Mcnicol is always a delight to see.
This trip was not good. For the money you pay I shouldnt have to get out and go back over areas on my car and clean.
Great place for a good car wash. It isnt one of those laser washes that never touches your vehicle. It actually gives your ride a good scrubbing.
Tidal wave is the best wash in town without a doub . Great customer service and they are always clean or in the process of cleaning and they never hesitate to help with whatever I need! I reccomend this wash to all my family and friends! Go see jacob and grab a membership you wont regret it
Jamal was so helpful and informative about the specials tidal wave provides.
Thanks to my monthly membership, I keep my car clean inside and out! I have never kept such a clean car in my life, Im adulting now! Its worth the price, and the staff is awesome!
Ive had nothing but great experiences going to tidal wave. Every time I am there the staff is very helpful. My granddad who has a monthly pass has nothing but good things to say about tidal wave. He says I enjoy going and I have never had any problems or issues after getting my car washed. Ive gotten compliments on how clean my car is, even after its been a couple of days after ive gotten it washed.
This place is awesome! Ive tried all the car washes in Dublin and Tidal Wave is THE BEST! The property is so clean and maintained so well. I am an uber driver so I am always having to use car washes. Some car washes Ive gone to Im honestly afraid they will mess my car up or the equipment wont work. But not at Tidal Wave. I love their unlimited month option. The employes are always so nice and helpful. Especially the manager Josey Mcnicol. She is always doing her best to keep customers satisfied. She is always smiling and super friendly and knows her stuff. Tidal Waves sure knows how to pick their employes and how to make having to have your car washed a great experience. They always make my day.
A great place that wash my car really well But put for scratches on my door. On the driver side
After buying a membership and using tidal wave Dublin several times I am told that my truck is too wide?? Told that I can no longer use Tidal Wave Dublin. How are you gonna have a car wash in Georgia and a 4x4 with no lift and tires only an inch wider than the truck not be allowed? My truck is no wider than a factory F-250. Gonna lose a lot of business.