I made a visit here on 9/26 and the entire fleet, Jesse, Patrick, omgosh sorry in advanced, but he had longer hair pulled back and the female I didn’t catch their names. They were professional, polite, explanatory and super kind, and QUICK!I would recommend this place to anyone. It’s truly nice to see professionalism still exist. Great job!Also, I would like to further this review to higher up. I see the owner upkeeps this which is great, but your team need to know also how great your location is doing.
The technicians were people friendly and very professional. I recommend anyone to get service on their vehicle there
Quick, professional service. Rob explained the process and how much it would cost for my particular car beforehand. Josh did an excellent service on my car, changing oil and checking that all my lights were working. Paul made sure to top off my washer fluid. All three kept me entertained with their great personalities.
This was my first time here at this location and so far, so good. Back up in NOVA, I went to the Sterling location and they were great. I plan to this location for my oil change needs.
Friendly & courtesy staff. They advised what i need & explained why.They were not pushy.They didnt just change the oil & put the hood down but they showed.me the oil on the stick. I appreciate that me being a lady. Will recommend them to family & friends
Quick and easy. In and out fairly fast. Staff and easy to speak with and knowledgeable on automotive details.Saturday morning is very busy.
Received a oil and air filter changed in under 30 minutes with good customer service
I stopped by this morning to get an oil change. The technician was very polite and answered all my questions and concerns. The service was quick as I was in and out within 25 minutes. I was elated that they also checked the condition of my tires during thier service and notified me that one of my tires had extreme wear on inward side of the tire. I would have never noticed as my tire tread is in good condition. Thanks you for doing an excellent job!
I go here every time for my oil change. Everyone who works here are super nice and the service is quick.
Clean & well lit facility (it was after sundown). Manager was friendly & helpful as was his staff. Only disappointment was in not being able to view the work in progress as their computers & cameras were down. Since that feature is being used as a big marketing tool, the company needs to rectify this. Would have rated 5 stars otherwise.
Great service! Took a bit of time due to being understaffed today, but there has great service. I bet a normal day theyd be quick. Plus I got his recommendations on rims and tires as well.
Fast and friendly. Will be back in the future
Nice people. Very efficient
Great outfit here. Nice folks, did the job well, and fast. Repeat customer for life!
I like theyre always super quick and easy to get in and out I dont like that they are definitely more expensive then most places.
Very professional very satisfied with their work
Didnt have the filter for my 2021 VW but the staff was very friendly and pointed me towards Take 5 to get my needs taken car of.
Very nice staff! Always nice to us and professional!
Great customer service, I have been going here since its opening. Never had a major problem.Look for their great coupons every month.
One word, PHENOMENAL! Great and timely service coupled with genuine and down to earth staff, theres no way Im ever going anywhere else!
Honest folks, good service. I asked for an air filter change. He showed it to me and said I didnt need it. Thanked him for his honesty and asked him to replace it anyway. They didnt have the wiper blades I wanted so had to go with the premium blades - ouch $$$! Thats okay, they work great and will hopefully last longer.
We got an oil change about a month ago and knew they rushed in the beginning but we kind of brushed it off. But we’ve been having issues ever since and I’m honestly super disappointed with the service we received. None of our fluids were topped off even though they said they were. We ran out of windshield wiper fluid a week later. And now on the highway the back end of the engine shield came off underneath and almost got us into an accident. My husband looked under the engine and sure enough they never replaced the screws. The shield was dragging in the road and got completely torn up in the process. Complete negligence on their end. I’m extremely disappointed. Thank god my husband checked it in time. It could have completely tore off and hurt us or someone behind us.
Much better then there competitors up the street Take 5. They offer alot more services, friendly and professional. Quick in and out, and they get the job done. They have earned my continued businesses.
Excellent service very friendly and it was nice seeing a woman doing the same job .... great place 👍🏾
Havent been here just want to spread happiness
Unbelievably unprofessional Was talking to me like We were in the hood or something,Also continued to tell me how great a mechanic he was ASE Certified or something mean while he going to put whatever kind of oil hes computer told him and not what I wanted.Go to take 5 let these guys lay off that hood rat stuff we all cant be 2-pacs and 50 cents just change my oil no one cares about all that extra.
Good customer service and affordable prices.
I tried to get my oil changed here. After waiting in my car close to 20 min I had had enough. Not one single employee acknowledged me nor gave me an update on the wait time. But, they passed by my car several times. Maybe there would be an excuse if they were busy, but that wasnt the case. I guess I see why now.
First time coming to this location and will be my top favorite. I was in quickly, the manager was extremely nice, professional, and the mechanic was fast and did her job wonderfully. The communication between staff were outstanding and all precautions were established. Thank you so much!
Brought my car here for an oil change yesterday and now my skid plate is dragging in the road. Avoid this place if you value your vehicle.
Excellent customer service, provides detailed as to what will happen and when, very knowledgeable, and gets you in and out in no time.
This was my 1st visit and WOW was it amazing!! The gentlemen were so professional, they wore gloves and masks, practiced social distancing, and even answered all my questions. Awesome place and reasonably priced.
This is an amazing place. The manager gives the highest level of customer service I have seen in years. And his staff emulates his professionalism. Thanks for the great service
Amazing service! Convenient location, professional, friendly & very helpful!
I pulled in on my lunch hour for tire pressure check. Keyvon was very courteous and friendly. Great professional demeanor. I will return for additional car services soon. I told my coworker about it and she will keep in mind for her next service! Thank you for working out in this heat. We appreciate you !!!
New location that is fast, professional, reliable, and affordable (with the online coupon available on Google)
I am so glad I was turned away...just needed an oil change and was told they did not feel comfortable working on my car...went to my favorite place Take 5 as I was given a water during my wait with wonderful customer service and advice.
Very friendly and professional. Outlined all my options clearly. Best of all, they didnt laugh hysterically when I almost drove my car into the pit. :o)
Good customer service just little expensive
Quick and easy oil change
Very nice people
Fantastic service! Not just for me! I only needed windshield wipers but observed other cars getting full service! All the employees were very friendly and professional! Good job Mr. Owner! Of course since this location is new it is clean but you can see that it is taken care of!
Amazing as always.....from NY to VA nothing but great service and awesome attitudes.
Wonderful service and even better personalities. It was quick, the employees were knowledgeable and polite.
Just left and had the most amazing experience from Jarrod, Christopher, and Diamond. Jarrod kept us informed of everything that was going on and any issues that we had the team was able to solve. This is definitely the location to go to for a quick oil change. We will be coming back!
Fast and friendly service. They checked my tire pressure and fluids as well as air filter. I like that I am advised on things my car may need, like a new air filter without it being oversold. Some other places make you feel as if you are talking to a stubborn sales man at your door.
Quick and helpful! They even changed my head light
They recited the canticles of maintenance perfectly, glory to the Emporer and the Omnissiah!!
Great service! Very professional! Explained everything to me in a way Id understand.
Look.. I have a 2015 chevy impala.. Limited LS... I switched to synthetic oil.. Liz.. Maria.. And Keyon.. JEEZ.. I couldnt have asked for a more wonderful customer service experience... Lol.. Liz showed me where my transmission dipstick is lol.. Ive had my car for 4 months and researched everywhere.. for where it was to no avail..all videos and websites said my transmission was a sealed unit and didnt have one.. Anyway.. I WAS TWO QUARTS LOW! .. about to drive 1400 miles next week.. She topped me off and everything.. I wont go anywhere else..for an oil change.. I PROMISE
Service is good, very polite and thorough.
Fast excellent service!!! Love going here!!
Quick and on point service. They even topped my transmission fluid for free because they heard weird noises. Ill be back in 3000 miles.
Quick and they tell you about all your fluids
Great service in and out quickly.
Very nice n quick
Staff was kind, polite, and thorough.
Great service and nice people
Quick and professional.
Quick and easy oil change
Lloovee
Professional through service
Great service
Friendly and courteous
Its quick
Rob is the man
Mega fast