Giovanni is the best. I went in with my 6 year old and she gave her and me a great haircut. She is professional, polite, thoroughly enjoyed my shampoo, cut, blow out. Call and make an appointment for tea tree experience iii its fantastic and relaxing. Smells heavenly, even with a mask on! This is my third hair cut with Giovanni and my daughters first. Absolutely going back, no hesitation.
Im going to edit this review because I wanted it to be fair to the other ladies who actually did a good job on my hair and were respectful towards me, who make a living at this location. Im not naming any names because Im being respectful of the women who work there and it would be embarrassing to say things about people in public. Therefore, I will simply state the facts. I paid for a service that was not completed to my liking and not completed at all. There was a difference in opinion about other services that were only suggested, but not what I was there for. I let a small petty insult upset me and I didnt want to speak with my stylist anymore about the issue I was having. I believe that it was better for me to leave than to stay and let the negative conversations continue, dont you think so too?
Giovanni gets five stars!!! She was professional and and had awesome customer service skills. However the tall, heavyset, caucasian lady was very rude and unprofessional. For me, customer service is everything, especially if its somewhere I decided to spend my time and money for a service. Ms. Lady needs to be mindful of the words that come out of her mouth when dealing with diversity and work on her customer service skills.
Wow, this is the best haircut salon Ive ever been too!! People that work there are so skilled!! I got a haircut for like 6 minutes and if was amazing like really nice!!! I love this place!
The best place to get your hair cut this is where I got for a hair cut everytime
We love Shani!! Shes very good at what she does and very professional all while being good with the kids!!
If you’re going here, don’t let anyone but Shani touch your hair. I got an undercut done there by Giovanni, and she couldn’t even center it on the back of my head. I had to go home and try to fix it. Also had my hair dyed there a while back and it was so messed up after the first wash, and I was accused of being a liar when they asked me how I washed my hair. So disappointed, especially since I’ve been coming here for 7 years. Definitely will not be returning ever again.
I had my hair cut today and they were great. . Made me feel safe and my stylist was a hoot. I had a great time and a great haircut. Just remember to make appointments and you will be golden and back to your pretty self.
She was rushed, Giovanni, and didnt ask if I wanted a shampoo. Poor haircut . Other person was rude when I was outside waiting
Great location and staff. Excellence in hair design and recommendations . Clean and effecent. The staff is Freindly and experienced . Hair cuts for all ages. Highly recommend this location . Perfect experience .
Madison is legit, I wouldnt ask for anyone else after I let her cut my hair. My job is 100% commission so I have to look as professional as possible and she does a great job turning that into my reality. 5 stars well deserved!
Great location, great employees!
My hairstylist Giovanni is excellent! I highly recommend her.
Mikayla Alan is my stylist. when it is time for me to get my hair done I call her at the store to see when shes going to be working that week so I can plan accordingly. The other staff there are very helpful as well. They keep the place very clean and organized. Ive been to several Supercuts throughout the Hampton roads area and this one is by far the best! ☺️
Got my highlights done about 2 weeks ago and yesterday while I brushing and scrunching my hair my sister noticed massive bleach not even blended. If I knew how to post on here I would. But I think I’ll probably be looking for another place to get my highlights done. Not worth the money I spent for it
This is hands down my favorite place for me and and my kids to get our hair cut. Shani and Giovanni, are amazing with kids. My son usually doesnt do well with haircuts, he didnt have one meltdown with them. Thank you!
Excellent Stylist and service.
I absolutely love this salon. Dont let the prices fool you. The cuts do not look cheap. I had experienced a traumatic haircut about 10 years ago and have had a hard time cutting it cut again professionally. Stacy made me feel so relaxed and comfortable. Its a nice, clean atmosphere with personable stylists and very reasonable prices.
Friendly hair stylist. Easy place to get to.
Always great service here. Super fast and friendly. The stylists I see are Stacey and Jaime. Both are excellent with my short naturally wavy hair.
Ive been going here for over three years now && Stacey is the only person I trust!! Shes such a doll shes truly a sweetheart and is always smiling and has always been super helpful!! I recommend calling ahead an setting a appointment so you dont have to wait....
Shani was awesome. Best hair cut my son and I ever got in record time. Highly recommend
They were nice but all i wanted was my bangs cut and they didnt even do that straight. I was beyond upset.
Ok, Ive had haircuts, but Ive never had a hair masterpiece. The stylist was super friendly and took every concern with a positive attitude. She was so awesome...I will be back.I forget her name but shes a beautiful black women that has been there for a long time. I enjoyed her company and will be bringing my family to her for now on. Just a complete pleasure to be around. ...I kinda crushed on her too...
Been going to this location for years! Great service!!
This store had somehow taken appointment reservations for several days before opening for the first time in two months, despite not advertising. When questioned about how people were to know, the manager and staff were very rude and dismissive. They referred me to their Facebook page for information about appointments, there was never any post on the topic. Avoid the store, just go to GreatClips.
Mikayla does a great job! She has cut my hair for the last 3 years!
Both women working were professional and personable. I was greeted immediately and in short time getting a great haircut. There were regulars coming that were greeted with joy, I cant explain it, just a genuine friendly atmoshpere. I would have loved to stay and chat and have a beer if that were an option, LOL. I was getting my military high and tight which is very difficult to blend. My co-worker later commented dang! They hooked you up good! Thanks Supercuts, you made my day great!
Good customer service.
Fast, friendly and professional. Very happy with my experience. Stacy was great! I will definitely be back. Thank you
The man who cut my hair didn’t Listen to me about my hair cut.I told him not to cut the top just the sides he cut the my curls off and he insisted a tapper so I went with if and now my neckline is by my ears now
Great people fixed my hair one another stylist messed it’s up definitely coming again to lighten hair
Very quick service and personable staff.
Stacy is amazing, she is great with littles! My son got his first haircut from her and She is the only person I trust cutting my sons hair and he is almost three!
Very rude and unprofessional...Great Clips is very certainly better
Just called for a second cut. Got the rudest lady on the phone. Couldnt finish a sentence without her interruption. Was going to schedule for another day, but decided to go somewhere else.
They charge for services not rendered and do a crappy job
Always does my hair perfect I love this place
Great haircuts on a walk in basics. Decent prices.
The stylists are great
Great service and professional staff!
Jamie is the best hair cutter in Virginia. She always gives me exactly what Im looking for.
Always a great cut and great people work here. Staff knows your name and have had some of same employees for 20 years.
Stacey is who really deserves 5 stars. Ask for her!
The girls are awesome, caring and sweet!!! My favorite is Jamie!!
Excellent service
Store is dirty. Stylist did ok I guess but I think Haircuttery is better overall.
I have been going here since I was 8. I am now 23 and the same person still cuts my hair today...I love this place and the staff is very friendly!!
Great customer service
They cut my hair just as I told them the first time
One stylist working... 2 hours waiting... ridiculous...
Not a good place to go if you are in a hurry !!
Quick trim!
Rude as heck
Awsome people !!!
Staci is AMAZING!!!
Out in the woods
Friendly staff