Service department at Cherry Hill Nissan is overall a pleasant experience. The service manager, Bob Miller is professional and very helpful. Although, avoid Jeff Shannon when you’re dropping off the car. He has accidentally noted “conventional oil” when I asked for “synthetic”. Also, he beats around the bush with what’s wrong with your vehicle and this allows him to recommend unnecessary services which is the case for many if not most service departments, but Jeff is just absurdly obvious with it. I am not the only one positing low reviews on Jeff, check DealorRater. Message for Bob: Unfortunately, you can’t change the behavior/personality of a grown man (Jeff), but you can certainly change your staff roster to significantly improve the customer experience at the service dept.

Trust me when I say this, I’ve been to Mt Holly Nissan and they are terrible. I live in Mt Holly but it was well worth the 25 min drive to Cherry Hill. They have a much bigger waiting area, more Covid friendly in terms of safety. It was easy to make an appointment. The employees were every helpful and kind. Only thing that bugs me is I don’t get why it takes an hour & a half for an oil change. Other than the wait time, DEFINITELY worth it to go to this location. They even called a few days later to follow up on the visit and if I had any questions. Oh AND they offer you a discount if you come back to that location to get your oil changed, it says it on the sticker they put on the windshield that says how many miles when to come back.

Best customer service and affordable. They will give you honest information and if your car has any recalls they will also take care of it.

Aware of over charge! I dont recommend for car maintenance there. Because they charge what you really dont need.

They always go above and beyond to keep my Rogue on the road!