I spent days talking and going over everything to get a good deal and everything set up for an easy sale. The information on web had the truck priced lower than salesman made it. Website said they go $7k over Kelly blue book value and lied and gave me $2k less than book value. The salesman would not show me anything about what was offered. I told him what the internet price was and he even raised the price $2k over listed price. I kept saying not what I was told for days over the phone and he would keep saying that was wrong. He just wanted to sell the truck at a higher price for more money. Honestly made me so mad I just bought it to shut him up because I loved the truck. I could of went down the road and got the same truck for $5k less with a lower payment. Also he didn’t show me anything about the truck and every time I looked at all the features and tried spending time with the truck kept pulling me inside to close the deal. Honestly I thought about returning the truck just to get a better deal I was offered and go somewhere the salesman cares about the people not the money he can make off the people. I buy a lot of cars and trucks and although the dealership is nice I honestly won’t buy anything else there due to my experience. If wasn’t for the closing guy I felt with I would’ve walked away. I really hate saying anything bad about anything but hope this helps someone else in the future as customers are important and what should come first.

Overall, very nice people. I specifically want to say how I was impressed with Lexi. She worked with me until I got the price I was most comfortable with. It was my first big purchase and she did everything to make sure I got the best deal. She was very professional and nice. Thank you again Lexi for the help !!! Keep up the great work !

I honestly had a fantastic time. Gina helped me out, and I felt so comfortable working with her. Seeing a female salesperson really just made me feel at home.

I publicly want to say how impressed I am with Kevin(sales manager) and Ryan Bloom for their superb service and persistence to make a deal work that was good for me! Ryan was so professional and really helped me through the entire process. Ryan worked very hard and I would recommend him to anyone who is in the market! Kudos to Ryan! You rock dude!!

Everyone was very friendly. Will was awesome. He stayed on top of things and got the job done. (We were there less time than I have ever spent buying a car) I kept wanting to look at different models and going back and forth. Will was honest about which one he thought was better but wanted me to be happy with what I ended up buying regardless.

I had a wonderful experience with mtn view nissan!Mrs.Gina done everything and more to get me in a car today and was very kind as well. I highly recommend to anyone looking for a car to go to Mtn View Nissan. Great people!

And all around great buying experience. We went on a Saturday and we’re out the door with a new Rogue in one our! Will Addington is a professional and I highly recommend using him. No high pressure tactics and he listens. Not our first purchase from Mountain View Nissan and will not be our last. Also…they have a great service department as well! And the cheapest oil change in town! And I got a lifetime power train warranty!

Needed factory recall work on brake switch sensor, about the same time that an oil change and brake job were needed. The communication from the service reps was great. Was able to get the car in for service quickly. While there are other alternatives, when it comes to safety issues like brake dependability, Ill choose the Mountainview dealership service.

Best place ever to buy a car! They work with all kinds of credit too. If you want to buy a car at a great deal this is the place!!!

Ended up having to get another car soon as my previous one stopped working and was paid off. I walked into Mtn view with a monthly budget and Stephen did a phenomenal job listening to me and delivering exactly what I needed. I’ve never had an experience so wonderful at a dealership and I’m soooo glad I went. I’ll definitely tell everyone I know about my experience.

Ryan Bloom is an awesome sales person. He is honest and treats you like family.

Mr. Mudder was extremely helpful. He was not even scheduled to be our car salesman but boy did he turn our stressful day to a day never to forget! I have never met someone more thorough, he made sure we understood every single detail about the car we were about to purchase. Hard to believe this young man is only 20 years old. Mountain View you have a brilliant car salesman on your hands, give this man a promotion ASAP.

Jacob was very helpful and was able to find the best possible deal for what we wanted. He was very friendly throughout the process and made it quick and easy for us. I would recommend him to anyone else trying to buy a car in the most convenient way possible.

Andy in sales was a real pleasure to work with. Unfortunately the sales manager Steve Brady was incredibly rude, so we went to Nissan of Chattanoga East and bought the exact same car for $1,800 less and had a great experience.Andy if youre reading this, thanks again for your help, youre too good for that place! Steve if youre reading this you seem like a petty little person who is exactly where he should be.

Gina was very helpful to make sure I got the vehicle I wanted! I would say this was this best experience buying a car I have had. She made sure to keep me close to the budget I gave her . She was also very friendly . Overall a wonderful car buying experience.

Will was a very knowledgeable and patient with me. He made me think I was the most important person there. Got keep him on speed dial in case family or friends need a new car.

Michael Owens was such an magnificent salesman! He was kind, and worked very briskly to help me find exactly what I wanted! He got me in and out, and I walked out a contended/satisfied customer! So make sure you go see Mr. Owens he’s one of the best!

Everyone at Mountain View Nissan is great! Charlie is in charge of my seeing the cars and is very polite and explains everything in a wonderful way! Our salesman, Andy, Is terrific there is no one better that helps us find me a call that we want and we are able to get them financed Both Greg and I would go no other place than Mountain View Nissan

Hunter Cruse made our buying experience the best we’ve ever been through! Not pushy at all! He understood every aspect of our budget & our needs in a car. With his boss Joe’s help, we got a deal we couldn’t refuse. The finance guy, Joel couldn’t have been more pleasant & so easy to work with, again no pressure! If I may say, all 3 gentlemen are sweethearts! We love our Rogue & we are now a permanent member of Mtn View Nissan family!

The most enjoyable car buying experience ever!! Thank you Will Addington for making the car purchase super easy! Kudos to the finance guy (Mike I think) who was also amazing! 5 star review all the way! You have earned a customer for life.

Bruce Durham is an amazing salesperson. If you need a car ask for him. He helped me build my credit and on my second purchase with him I was able to walk off the lot in whatever car I wanted while lowering my payment by over $100. Great things are happening here!

Very professional and courteous! Quickly got us in and out. Made our buying experience a great one. Will be back when needing another vehicle! Thanks again Bruce

Not only were they able to get me into a car, but my payments were lower on my 2021 Nissan Sentra. Hunter listened to my needs and found a car for me at a price lower than my expectation. Kevin, the manager was personable and ensure I had a great overall experience. I also loved the excited from the financial expert when he told me my payments were lower than expected. I ama happy customer who will definitely return and refer as many people as I can!

The best experience I had with buying a car, Gina was very helpful and helped us find the best deal possible for us and I was able to get the exact vehicle I was wanting, I would recommend her to anyone looking to purchase a vehicle. All around great service!

Jacob Tobler was great! He was super helpful and informative on making sure I got in the right car. He tried his best to work with me and what I had. He gave me the whole run down on my new car and the products, services, etc. Glad I came to Mtn View Nissan.

Just a perfect experience. Will A. did everything needed to have the perfect vehicle lined up for our families needs upon arrival and nailed it BOTH times. Thanks Will for being ethical and delivering with integrity.

I accidentally came for service a day before I was scheduled . The staff got me in anyway. I appreciate the understanding.

Rob was a great salesman who worked diligently to answer every single question I had, all one million of them. ALL of the staff was extra friendly and really helpful! Would definitely recommend!

Shane Boles and his team really helped me get into a vehicle that I would love and that would benefit my family. They helped me get rid of my old car completely and not owe anything else on my old car. I really appreciate the time and patience they had to help me!

Rob is a GREAT salesman!!! He went above and beyond to make sure I was satisfied. He has a WONDERFUL personality and easy to talk to. He listens to you when it comes down to your needs.

JJ provided amazing service and got my dream car for me! Could not have had a better experience! Left the lot a happy gal knowing that JJ got me the best deal! 10/10 use him as your sales associate!

Shane Boles was an amazing help in trying to get me into a car for my budget. SUCCESS and here I am in my brand new Nissan Rogue!!! Thanks Shane.

My 5,000 mile check up. Everyone was friendly. This was true for my first car.My second time I came to check out the newest deals on 2021 vehicles.Ill just say I didnt have a good experience.

James muder is the most professional and kind salesman. He was very patient and thorough. Would have been lost without his help. Thank you so much!

I was really nervous about getting a new vehicle. Mountain View Nissan provided me with outstanding customer service. Lexi went out of her way to make sure any questions I had were answered. She is a true asset to your team. Thanks for my 2021 Kicks.

Gina was amazing! She made my husband and I feel comfortable about our decision and we absolutely love the Nissan Altima! Great choice.

Rob was treasure to work with very energetic and enthusiastic. He made the car buying experience enjoyable. Thanks to everyone at Mt. View Nissan.

The dealership advertised up to 7000 over kbb but when I was ready to go down the dealership wanted me to pay the negative equity in my car that 5000 of that supposed 7000 would have easily covered. I was very disappointed in Mtn View as they have been around a long time. When I walked their lot I saw cars with mileage over 100,000 and they still wanted full retail. People there are other Nissan dealerships with the same deal going and are willing to work for your business not let you do their job and do it on your own. I think this may help to explain why this dealership and the Ford car dealership owned by Mtn View have so few cars and are selling high mileage beauties at full retail

Today I purchased a vehicle from Mtn View Nissan, which was my third purchase from them. Will Addington sold me my last two cars. Will is the best salesman to date. He was very helpful and knowledgeable. He took what I gave him and came through for me. He’s not out to just make a commission. He generally cares for the the buyer and goes all out to get them in a car. Thank you Will, you’re the best!

I’ve bought vehicles at other dealerships and you guys blow them out of the water!Very welcoming, helpful and professional.Our salesman James was awesome! He knew we were buying for our daughter so he let us test drive a little longer than normal to reassure us the car was safe and explain all the safety features. Excellent experience overall!

Waiting on an oil change and we are usually very happy when we leave but we sat in the lobby waiting area and listened to not only one customer, but 2 employees openly cursing (in a joking manner)... which we did not appreciate. One customer was openly cursing while speaking with the receptionist in front of us and she laughed about it. Some people dont mind it, some people do. Just not a good way to conduct business.

Great people to work with. Easy and quick process since we were pre-approved already. Very clean facility and nice staff.

JJ helped my girlfriend get into a car. He was super nice and friendly to both of us. Courteous to us in every way. I recommend him to anyone who is looking for a car.

JJ is very professional, extremely helpful, very patient, very kind and I had a great rapport with him. I would recommend him to everyone I know. Great energy and very knowledgeable.....😊😊😊 He got me a great deal and the car I wanted.....I love it!

Received a mailer stating they were paying up to $7,000 over book value. We filled out an appraisal online Wednesday as we had a change in work status since we had purchased one of our cars (work from home almost exclusively). Representative from dealer reached out, we informed them we did not want to trade and asked if the offer would be valid for a pure sell of the vehicle. We were told the offer had no restrictions limiting it to trade in and they would love to setup time to come in. They really needed quality inventory, etc.Friday a DIFFERENT representative called. We again reiterated we did not want to trade and would be looking to sell. The representative said the offer online is always low and assured us we would get even more in person. They then informed us we should get around $32,000 for the vehicle. I arranged coverage for a meeting with my work and we agree to come in at 5PM to meet John. When we arrive John was in the middle of a sale. The young man they put us with was friendly and evaluated the car. The car was in the condition we represented online, and over the phone, and they offered us $25,000. Visibly upset, the manager comes over for the next communication and increases the offer to $27,000.The story unfortunately was just another predatory practice from a car dealer. The manager informs us the representative misspoke and they would be reprimanded. They were quick to point out the appraisal says TRADE IN on pure (which it does), but TWO DIFFERENT representatives confirmed and the 2nd actually increased the offer on a sale to get us on the premises.Fortunately for us, we were not in a situation where we NEEDED to get rid of the car, it was simply a move that made financial sense at the time as it is rare when a vehicle has little to no depreciation in 2 years time and we were looking to simply make a smart financial decision. They did offer to pay for our gas, but that was declined. Just a total waste of 2 hours on a Friday for another large dealer to be completely and totally disingenuous. If you are in the market for a car, please do ample research. Get the offer via email and not verbally. Remember Nashville and Atlanta are just a short drive away. I will definitely never do business with Mtn View Nissan in any capacity.

JJ and Will assisted me through the process of getting a new car. I honestly didn’t think they would be able to get everything I needed but they did! Great job guys and thank you so much!!

My experience yesterday with Mtn View was fantastic! JJ was an excellent salesman and the rest of the team I didn’t meet behind the scenes. JJ listened to what car I wanted and the options and got it. No need to drive lots because he got it right first time and I knew what I wanted. He was charismatic and attentive! This was my second Purchase at this dealership because they take care of you! Congratulations soon on the news baby JJ and wife!

Jacob was great!! Very helpful in understanding what I was looking for and got me in the perfect car for me!! Not to mention he came give me a ride from Cleveland to the dealership because he knew we would get that perfect match!!! Thank you again so much!!!

JJ was great. Got rid of one car payment and got my car payment $40 less than what I was paying. Quick and Friendly. Highly recommend!

Everyone was very helpful and extremely nice. They made sure I got the best option for my situation.

Lexi was awesome! She helped me figure out my options and make the best decision. Everyone at Mtn. View Nissan is great and will always recommend!

What a joke! They said they couldnt tell us the price on any vehicle until they ran our credit and we test drove it, wouldnt even let us look at any cars until after they had run our credit. Would not show us the car we wanted to see and tried to put us in cars that were nothing like what we wanted. EXTREMELY UPSET because now there is a hard pull on our credit and we didnt get a car because they refused to show anything we actually asked for. We had already spoke with our bank and knew what we could qualify for so we knew what we wanted when went. Definitely do not recommend this mtn View nissan.

Mountain View Nissan was the best car dealership, I have ever been to. John was the best, very nice and funny. He was patient, kind and incredible and was about to get me in a brand new 2021. I also got a chance to meet Michael which he a real funny guy. Great person overall. My experience made me want to buy another car just to keep talking with John and Michael lol I highly recommend if you looking for an car, shop with Mountain View Nissan, you definitely wouldnt leave without a car or experience bad service.

Had an appointment for first oil change. Also completed a reprogram of the ABS system. Very Courteous employees and work was completed in a timely manner. Everyone at the dealership was friendly and smiling/pleasant.

We had been referred to Rob and were so excited to go to our appointment! When we got there Rob met us, introduced himself and sadly had to pass us off to his desk mate Jake since he was still working with someone. That didnt stop Rob from still being involved, he stopped by checked in, and sent a text the next day congratulating us even though he didnt close the deal. Jake was awesome, we told him what we wanted, where we were comfortable at and he worked to get it for us. We have never spent so little time in a dealership. Start to finish was less than 2 hours and every minute was enjoyable. A huge shout out to Rob & Jake for your hospitality and professionalism!

J.J was the absolute best. He got me in a car with almost nothing down and payment didn’t go over $550. I 100% recommend him to anyone.

I arrived a day early for my appt and the service guy was very understanding. I offered to return the next day because they were super busy and he said well do it today. The service Ive received so far has been amazing.

Very nice folks, process was easy and they didnt keep me there all day

Denied me without knowing why. Runs credit. Dont know who the loan was from. Time consuming. Nice at first and always wanted cash down.... 3,000 to 4,000 down. My car was cleaned without permission.

Wonderful hospitality, Bruce Durham did great going out of his way to make sure we found our perfect fit. Would definitely recommend Mtn View Nissan!

Came in just to look at some cars and the options. Jake was very helpful and we are now purchasing a Nissan Rogue. Thank you for all your help an patience.

I just purchased my first Vehicle from Mountain View Nissan and what an EASY experience it was!!!!!! My salesman was Will Addington who worked with me to get me a great deal on a 2021 Kicks. I showed up without an appointment but that didn’t stop Will from working me into his busy day. I absolutely recommend this dealership. Best car sales experience I’ve had. God bless you all.

Service center crew are very nice and friendly. They explain everything they did and how the vehicle looks mechanically. Checkout ladies were very thorough with the paperwork and very friendly and sweet.

I got my car figured out quickly and Gina was much help when it came to finding options

I can’t say enough about Brian, and the whole staff at Mountain View Nissan. This is the 3rd vehicle I have bought from them, and their customer service just seems to get better, and better. They got me what I wanted, at the price I wanted, and even though they had to go get it, it was there the same day. Thank you just don’t quite cover it! So now it’s off to the service department which I would like to add is also first rate. If you need an awesome reliable vehicle, go nowhere else but Mountain View Nissan!

I had my regular maintenance done on my car and when I had scheduled I also noted a drop off service which I was being dropped off near the courthouse. The employees were nice but not very efficient at communicating time. He has said the driver would be there shortly but I ended up having to wait an hour and fifteen minutes till he got there. I would have easily gotten an Uber or Lyft but they kept saying he’d be there shortly

Great service. James got me everything i wanted and some without any hassle or issues. I will be back here again!

I had been looking for a used Nissan Titan for a while and was able to work out a great deal with Ryan at Mountain View Nissan. The customer service has been outstanding and I would definitely recommend them if you are in the market to buy a vehicle.

Scheduled oil change and tire rotation. Greeted right away when I drove in. Serviced performed in time promised.

Fun times!!! Time went by fast. Got pulled over on a test drive. And she still sold me the car!! Great day Great sales person!!

Ryan Bloom was absolutely fabulous to work with. He was knowledgeable, courteous, extremely patient and never pushy. He asked for a list of the options I was looking for, walked to the lot and delivered the car of my dreams. This is my second new car purchase from Mt. View Nissan. From prior experience they have a fantastic service department. Highly recommend to all friends and family.

The service was complete in a reasonable time. From entering to leaving Mtn. View Nissan Inc was a pleasant experience. Comfortable couch with tv and material to read. Favorite experience was listening and learning the knowledge passed from the employees.

I called ahead to schedule my appointment as I needed 4 new tires with my regular service and wanted to do it all in one trip. The service rep. that called me back left a message to call him to verify tires and schedule service, he left a number I tried to call back but got no answer. The next day I called and talked to Brandon Cobb who remembered me and my car and immediately everything came together. Brandon scheduled my service for early morning and when I arrived he had all set-up and everything went great. I have came to learn from years of service by Mt. View Nissan that if you get Brandon or his dad Charlie for a service writer all will be good. This is important to me.

It was amazing. Nick took care of me and was extremely professional and courteous, not to mention informative. I love Mtn View Nissan

Jacob at mtn view Nissan was Awesome!! He helped me pick out my new 2021 Kicks and helped with all the features that are new to me. All the guys there are super nice and helpful. I love my kicks!!

They are always very attentive. Jake went out of his way to make sure I got the car I want. They constantly ask if you want anything to drink. You NEVER feel rushed. This is my second Nissan from Mountain View Nissan. It wont be my last.

Shoutout to Shane for helping us find our new car and making the process smooth and easy!

Gina was awesome !Great customer service fast and friendlyI LOVE my new rogue and it has everything I wanted in my next purchase -I recommend Mountain View Nissan and GINA for everyone’s next purchase no way you could be disappointed

Shane Boles was the sales person who helped me with buying my Nissan Visa April 21. I had totaled my car and had NOT planned to buy another car. Shane was so nice and considerate and helpful.I would recommend anyone who is looking for a Nissan to ask for Shane!!

Mtn.View Nissans Reps Ryan and Bruce and everyone was great !Thank you 😃

This was my first time purchasing a new SUV! I cant said how pleased I am with it. I want to shout out to my salesman Brain Ballard for all his help he was awesome he help find me and my son the best SUV that best matched my budget with all the features we wanted .I definitely recommend Mtn View Nissan of Chattanooga!

Right Hand doesn’t know what the Left hand is doing!Told two separate times that a vehicle was on the lot or coming in and then told no wrong vehicle. All they were worried about was getting me to the lot and trying to sell me a vehicle that would NOT mean my family’s needs! Talked with four different people and NOBODY know what was going on!! Would not recommend this dealership.

I couldnt ask for any better or professional treatment. One of the nicest young men. I thank him for the professional and personal service. Enjoying my car. Thank you very much.

The customer service was excellent financing was quick and easy no hassle

I will never recommend this dealership. They will scam you into a high car note with excellent credit. My mom came in with approved paperwork and the sales team (Jake) continue to try to still scam her to a higher interest rate and note. Please be careful because they are not honest..

An hour recall job took 4 hours. Complementary car was listed as done but that did not happen. Had all type of fluids needs changed or flushed but that was two weeks ago at my mechanic. Just trying to get a woman to agree to services not needed.

Great Experience! The people at Mtn View Nissan are so helpful and friendly.

It was great! Got into a car Ive been wanting and Will Addington was awesome!! Perfect service and never forced anything on me. Pleasure working with you guys.

Jacob was super sweet, funny, and helpful. The sales manager could improve on his tactfulness, but other than that, it was a good experience.

I had a wonderful experience with Derek (Clark) @ Mtn. View Nissan! When I got there I was completely undecided between two vehicles that were complete opposites of each other. He helped me get into a car that I absolutely love! The sales process was smooth and he definitely gave me a much better experience than the last times I have been there! 10/10!

We will definitely use Mnt View Nissan for our future vehicle needs. We drove 1 hour to give them a shot because our local dealers wouldnt give us near enough for our trade in, and Mnt View pulled through and gave us way more than our local dealers would even think about!! And I got a great car.To top it off We got to work with Gina and she made the process FUN and easy. So now I have a new dealer ship & sales lady thatll Ill be calling on from now on!

Stephen was very helpful and knowledgeable. Thank you. I love my new Rogue 💕

I liked this dealership. James Moore did an AMAZING job. Super kind. Was very honest and blunt with me about the car I was looking at and helped me be able to purchase this car with the best deal! Go see James Moore!

Excellent customer service. Very fast, I went in and within 2 hours walked out with a new car. They did not waste my time or try to hassle me. I gave what I could pay and afford and they gave me a deal. Also great on my trade in value! Highly recommend!

The young man that checked us in was very helpful. We had several questions about our phone connection, our questions were answered.

Jj was real professional and friendly. He helped get me into a car today. So im happy and i can also build my credit now.

It was amazing the people was super nice and help the best they can

I can’t thank Mtn View Nissan enough! I got a great deal on my trade- in and couldn’t be happier with my 2021 Nissan Rogue. Will Addington made the entire process easy. Very knowledgeable and professional. I’d recommend you ask for him, when you go! You’ll be glad you did!

Ryan, was very easy to work with and he was very helpful. Iwould recommend him to work with to anyone wanting to buy a car at Nissan.

James Moore is one Amazing Salesman. Take very Great care of you and any situation. Our second time dealing with Mr. James. We will be back next time when our need arise. Thanks again James.