Terrible choice of living quarters. Grounds are filthy with trash and debris. Landscaping and lawn care do not happen. I asked about an extra charge on bill and I was told I would be contacted for an explanation. No return call but a $50 late fee assessed when the bogus charge was not paid for prior to explanation. Continual calls and no follow up.Called on August 11th to explain that my door would not lock and I neither felt safe nor did I trust the sake keeping of my valuables. Still today- no lock repair. I did not break the lock and simply wanted the issue resolved.The management team says that maintenance is too busy to fix my safety issue for nearly 30 days now. I believe they are very busy as this place in run down and in very poor shape. If you care about the quality of your living experience or your safety, please avoid this apartment complex.

I just moved in recently on the day that many people were moving in at the same time. There were many issues and confusing stumbles and roadblocks, which to me is expected anywhere. Anyway the staff, on this ridiculously stressful day, were beyond helpful and were able to solve my issues as well as many other peoples issues quickly while many more people continue to move in at the same time. Krista, Elijah, and Marrissa in specific were extremely helpful to me, Im looking forward to my stay here.

So sloppy. I ended up paying unnecessary fees and getting multiple charges that I shouldn’t have had to pay. I asked to get my dog removed from my lease and ended up paying for an additional month because staff did not communicate to get the lease re-done in time. Upon moving out I was charged for blinds that I had already paid to fix during a previous inspection but was never fixed during the course of my time living there. Expect many fees and don’t live here if you may not have the flexibility to accommodate them.

My daughter and I went to tour and apply for a lease today and found Elijah and Marisa super helpful. The process was easy and fast, and they made sure we had everything we needed.

The living conditions are horrific. They let things break and openly don’t care about fixing them. The pool is green, and the rooms are disgusting and filled with bugs and used cigarettes. Living in a tent would be an upgrade. Just don’t live here….. please.

Friendly and very helpful staff members. I visit friends and family whom live there and I have never heard anything but great responses about living. Great location, not right in the city but not far from all of the city’s most popular places. The facilities are great gym, pool, park, and basketball courts. Overall a great place and they love the wahoos just as much as we do!!

Please understand, there is a possibility that Cavalier Crossing may try to falsely charge you, especially after your contract ends. After I left, I received a bill for around $1,500 for a Damaged door... I had done nothing to the door, it was completely fine after I left.So Im guessing what management decided was Hey, its time for a new door. Why dont we just replace it and charge the previous tenant for the expense? I honestly can think of no other reason why something like this couldve happened. Also, keep in mind that I was a student, and had very little money to live at the time, so I couldnt afford $1,500 for a fraudulent charge.Here it is, years later, and it is the only collection in my account, and it has damaged my credit tremendously. I would have no regrets making payments to a collector for something that was legitimate. I feel semi-bad for writing this review, because management has changed since I left, but reading the other reviews, the functioning of the complex remains in the same condition.SOUTHERN MANAGEMENT SYST is the collection agency...Unless something is done, I really have nothing else to say

Absolutely bad management! They don’t really care about your issues and the attitudes of the manager is arrogant and ignorant.

Absolute GARBAGE place!!!! Do yourself a favor and never come here ever. I came into a garbage room that wasnt cleaned after they kept asking for the money and deposit every single day even after paying it. This place is pure garbage. The employees were being impatient, and they want to trap you into signing the lease from the very beginning. Beware!!!

My husband had been in contact with Cavalier Crossing for over one month, keeping tabs on their availability because he was moving there for a job in the near future. When he got his start date, he called again (Friday, May 30th) and was told they would have a space for him within 1-2 weeks, if not before. So he extended his hotel stay and paid the application fee for these apartments. As soon as he finished the application, he called back to let them know he had finished his part and they inform him they won’t have anything for a MONTH. He spoke to the manager, who kept going back to March when he first inquired about an apartment, but kept completely glossing over the fact that he was blatantly lied to by staff and told to go ahead and apply under false pretenses. The manager said she was forwarding to regional, who would call back the next day, but here we are over a week later. All we wanted was a refund for the application fee, but apparently that’s too much for these people. Would definitely NOT recommend to a college student or parent of college students; that stage of life is financially hard enough without BS like this chipping away too.If they’re like this during application/leasing, one can only imagine how they are when you’re stuck in a lease.ETA: since I can’t respond back to the owner, regional called back and said they won’t refund the application fee. They had an opportunity to “make it right” from bottom to top and chose not to.

All I got to say is the only Roaches I should ever see in my house better be in my ashtray!!!

While the older reviews have negative things to say, I would have to disagree! I have lived at cav crossing for about a year now and I happily renewed my lease for another year. The management team has been nice to me and responsive. I may have lucked out with my particular apartment and room as I have yet to deal with mold or ants like others have talked about. I also love the cheap rent since I am an undergrad! Havent had the chance to use the shuttle since I have my own car but I think thats a great option to use!

Cavalier crossing has been a very solid place to stay for me over the course of my last two years of college! While the apartments are a few miles off of grounds, the rent is a good price compared to other apartment complexes and they offered furnished rooms, which also helps save money by not needing to purchase furniture. Cavalier crossing also has a shuttle that runs to UVA grounds at fixed intervals that makes getting to and from classes very easy (when classes are in person, of course). Another fun thing Cavalier crossing does is host many fun contests and giveaways so that the community can win cool prizes. Overall a very solid place to stay as a college student.

I’m very disappointed in the management and staffing of this place. I spoke with two different people trying to get my leasing agreement together and one woman told me that because They had to push my move-in date and weren’t able to move me in until June 20 that I would be able to have a reduced rent for that month because I would only be living there 10 days in the month of June. Then then it just became a game of phone tag until finally somebody got back to me two weeks later only to tell me that they arent able to give me a reduced amount for the month of June even though I would only be living there for 10 days. Soooo they wanted me to pay $1800 to move in on June 20 but then 10 days later on July 1 I would have to pay another $500. It just doesn’t make sense and it’s even more frustrating that one woman told me that they would be able to give me a reduced price but then somebody else told me that they can’t. It’s really disappointing and has put me off to wanting to live there. There are a lot of apartments in the Charlottesville area, my advice would be to look elsewhere.

Not clean, very poor maintenance

Its time to expose these cons for what they are, nothing but some Fraudulents ! Someone or a few got their hands in the cookie jar and its time to find out who these cons really are...

This establishment is poorly managed. The communication among most employees is poor and they do not take pride in their work. For the most part they do the bare minimum, and when complaints are brought to them, they dont take full responsibility for falling short of their duties. Its an okay place for a few months or if you need to move short notice, but do not chose to live here if you are looking for a place longer than 2 months.

DO NOT RECOMMEND. Mold everywhere, stained carpet, maintenance requests take forever and they dont adequately fix things.The mold in my closet was wiped with a rag and SPRAY PAINTED over. Heater doesnt work properly and gets to 58 degrees inside on cold nights. Some residents ask for money in the parking lots. Puke in the breezeways, poopy cat litter dumped on the sidewalks, pool looks like a dirty lake. Would not recommend living here. It is slightly cheaper than most other places in town but not worth the safety and health risk.

I lived at Cavalier Crossing from 2019 to 2020 for my Masters degree. Very nice place to live!!! I had no trouble with maintenance either.They came and fixed things within a day or two of reporting it. I did not have a car and the shuttles were always on time and got you to class around fifteen minutes early. The place was clean and comfortable as well as the rent is CHEAP!!! It wasnt too loud when I lived there and the staff was incredibly friendly! Overall wonderful for the price!

I would NOT recommend this place!! I had to deal with ants and mold more than once and the issue obviously didn’t get fixed because the mold popped back up twice! After the second time of having mold I started getting headaches and stating feeling very ill, I had asked for the number to corporate and couldn’t receive it because of the PROPERTY MANAGER not wanting to give up the number so I didn’t break my lease or anything I just left since they didn’t wanna give me the number to cooperate OR fix the issue properly when I had my one year old daughter there!!

Close proximity to UVA with affordable prices and noteworthy amenities! Not to mention a shuttle to and from UVA grounds for easy transport to classes.

Terrible place to live, management staff are not professional. I would suggest you do research before considering living here. The lease contracts are not honored and the amenities are not well represented on the website. Below is what the pool looks(algae) like as compared to the website.

Pretty much made for student housing.

New management has been great!

So good facilities!So good n helpful staffs!So good rent fee!Where do people want to live in?For 4 years I have lived in here!Love Cavaliercrossing apartment!

Do not give prior notification for when workers enter apartment. Do not give prior notice for when a new roommate moved into apartment.

I chose to live here because of the apartment shuttle that can take me to work, and would have picked anywhere else if it werent for that. They email us at 6:01pm (they close at 6) telling us they will not have a shuttle until further notice starting tomorrow so that they can avoid residents asking questions. Just disrespectful.

Tons of mold. Apartments Stink. Impatient Management and maintenance never comes.

Avoid this place if you can. The units are just fine but the management is complete chaos. Unexpected charges flys around and maintainance is very slow. The only thing they are good at is baiting lease renewals EVERY SINGLE WEEK. “Disgusting” is the best word. Unless you have no other places to stay, AVOID this place.

I expected signing a lease would be difficult since I am subleasing from another tenant but in reality it was easier than most traditional lease signings Ive had in the past. Their staff is quick to communicate and their web platform is simple and intuitive. They really seem like they are working to give you the best user and tenant experience. Thank you!

I think for the price of rent, the facility lives up to it. I love the fact that every room has its own bathroom. However, the kitchen is a little outdated and has limited space. Since its college housing, it can be a bit loud at night. This place is conveniently located near Wegmans and other shops. Overall, I think this place is worth it if you are looking to save money and value your own privacy such as having your own bathroom.

Ive lived here for a week. None of my concerns have been heard. Mold and cobwebs in many places. Bed has nasty spots. The pool isnt clean either. Nothing was clean. The people I delt with at the office were absolutely friendly and did what they could to try to help. They are great staff. When moved in A/C wasnt working. But there is a new washer and dryer. Definitely can tell you get what you pay for.

The model they showed me was clean and smelled nice. My actual model was grotesque. When my mother and I first walked into the apartment to start unloading my stuff, the smell of grime and vomit hit you in the face. It was so bad that my mom started to cry because she did not want to leave me here in a dump like this.These apartments are meant for students and low-income individuals. Therefore, people are going to treat them as such. The carpet was absolutely repulsive. It was an ugly light brown color so you could see all of the dirty spots and the stains from the last decade of people walking on it with dirty shoes and vomiting on it. Luckily, about 8 months into my lease, they replaced the carpeting in the living room.However, management did not think it prudent to let us know with more than an hours worth of warning that the carpeting people were coming by. They called me in the middle of the day on a weekday to tell me that they will be there within the hour and to make sure that all of the items are moved out of the living room. Thankfully I had a job that was shift work and was off that day, but my roommates were not home so I had to drag everything by myself into the kitchen but I got it done and the place instantly smelled better. When I watched them roll the old carpet up, I was greeted with a sight of myriad brown and green stains that had soaked completely through to the underside. I was queasy knowing that I had been basically living with that carpet for the last better part of a year.Safety was also a humongous concern for us. I lived there for a year-and-a-half and there were five shootings there that I knew of, one of them happened at the apartment right across the hallway and the other one happened right underneath my second-floor window. Unfortunately, with low income housing usually comes crime and this place is certainly no exception. You have a gaggle of UVA students who are just there the party and study, but you also have actual street criminals living there who will shoot somebody else during an argument without a second thought and break into your car to take what you have (the latter of which happened to me three times). If youIm not really sure if this counts as a safety issue, but one time during the summer there was a humongous pool party that was not sanctioned by the apartment complex. There was literally almost 200 people jammed into the pool area and everybody was getting far too drunk. Fights started spilling out into the parking lot and the basketball court. Cops were called.I cant speak to the issues that people had with staff, they were always friendly to me and the maintenance was always done in a timely manner. However, other people have mentioned that the maintenance workers came into their apartment without prior notification and I did experience that twice.Overall, if I had a choice of whether or not to live here again, I would certainly not recommend it. They were just too many structural and personnel issues that made living here more stress than it was worth. If youre looking for something similar, albeit a little bit more pricey, eagles landing just down the road would be where I would live.

Horrible management

CC is a nice place, and their staff are friendly and super helpful. Also, I should say that I really like their maintenance team as they respond promptly whenever I request for their services.

First of all, I was supposed to be taking over someones lease, I asked if there were any fees on my end and was told no. They then proceeded to tell me that they couldnt send me a lease until the got a $750.00 deposit, plus some hidden fees. I was told that cable and internet came with the apartment, to find out it didnt when I moved in.Then I locked my front door key inside the apartment, I left to get the rest of my stuff. I come back to find I cant get in. I called the front desk staff and they gave me the number for 24 hour maintenance, who didnt answer his phone when I called a dozen times. I called main office again, they tried calling him with the same results. I have continuously called for the last 30 minutes with no answer, and hes still not arrived. Ive lived in apartments where it took only 15 minutes for off hours maintenance to come let me in. I also asked how long it would be before I could get in, and got the response of Im not sure. They keep sending a renewal for the lease but based on my first two weeks here, it isnt going to happen.

Its fine. Its close to everywhere I need to go. Staff is poor. And maintenance is very slow to get the job done. Staff are rude and not consistent and considerate!! The apartments are not in good condition and could use a lot of work!!

What I like about this place is that most of the staff, including the Executive Director, lives here, so they have an understanding of the place and credibility when they talk about the experience of living here. I love the location (1 minute away from 64) and love having the apartment furnished.

My experience here has honestly been more than exceptional. Ive never had any issues here. The people and the community is quiet and respectful. The training facilities are legit, and the computer lab is very beneficial especially being that Im a college student. For all/any maintenance problems, theyve always responded swiftly and promptly. As rumored, the rent and utilities are beyond reasonable, so you wont have any rumors along those lines. I recommend it to all who are interested. As a football player for the university, I can attest for the treatment that give here. Hopefully this influences your future decision. Good Luck!

The management and staff are friendly and cooperative. The place is very clean and there is a nice and very clean garden. There are good facilities like GYM and computer center in addition to internal equipment like dishwasher and washer and dryer. It is located in a good area and there is a near bus station.

Posting a one star review because their last response said that they provided Excellent customer service which is the biggest bold face lie Ive ever heard in my life.ALSO if they tell you to renew your lease because the rates are going up - dont. Its not urgent and the rates are only going up a couple of dollars. Its a sham :)

I have lived here for more than a year and the quality described in the one star reviews is more than accurate. Even after coming over new ownership, the staff is so unhelpful that I had to consistently send e-mails to the corporate offices for things to become streamlined. The only people who would treat me like a human being were Arethea and another employee whose name I cannot remember. The worst feature of this complex is by far the maintenance team. It took 2 weeks for them to come to my apartment and change one breaker from the panel. I was a contractor, I know that it takes 5 minutes to change a breaker. My washer and dryer would consistently break down, and it would take at least a month for the maintenance crew to call someone else to fix it. I sent an e-mail to someone whom I was told was the corporate Head of Maintenance, Mr. Aaron Tadajewski, and his response could be boiled down to We cant have our maintenance team fix it because of the warranty from a SEARS retailer (which was going bankrupt). You and your roommates are probably overloading your washer.And on top of all of this, they still had the gall to raise their rates TWICE while I was living here and would consistently try to get me to renew my lease to avoid having to pay the rising rate. The only reason I did not move out of this place was because of the rent price and the access to a shuttle, however I take issue with the Night Shuttle schedule as it goes from departing every half hour to this schedule: Depart 5pm, Depart 6pm, Depart 7:30pm, Depart 8:30pm, Depart 9pm, Depart 10pm.I do hate to talk so negatively about the entire complex because I know that some members of the staff are decent people, but the majority of them are not.

The location of the apartment is perfect in relation to working at UVA. The gym is a great convenience. However, the leasing staff is not very helpful when it comes to gaining access to certain amenities

Cavalier Crossing has shown me and my roommates countless amounts of love and appreciation all year. From putting us into a brand new apartment, to giving us the opportunity to have a team cookout here as well! A great place, and even better people !

The leasing office also holds community events to help residents get to know each other. There is a shuttle that takes us to grounds (UVA) and to barracks. I am very happy with my decision to live in Cav Crossing and I have already resigned my lease. Overall, the apartment is really great. It comes with laundry in the unit, a dishwasher, a smart tv w/ roku, and the rooms are a decent size and have their own private bathroom.

I have lived at University Place for awhile now and I love it! The staff is extremely helpful and seem to be very informed about everything having to do with the area, the apartments, and the leasing information. The amenities are great and they have awesome resident events! I won an I pad once. It was awesome!!! And they have a shuttle that took me to school everyday. The bus drivers were very helpful too. I highly recommend this apartment community to anyone!!! The price is amazingly inexpensive, but you get a 5 star living experience!!! It truly is the best housing in Charlottesville.(:

Do not rent here. The staff is not timely and will do what they can to generate income for themselves. The name is deceiving as well, as more local Charlottesville residents live in these complexes than actual UVA students. They will do nothing about bad roommates and charged me two late fees totaling to almost $300 when I vacated at the end of my lease three days before it was up. They refunded me after attempting to sue. Do not live here, you will regret it.

Multiple SHOOTINGS (look it up online: NBC-29) and at least one knife break-in. This property looks well-maintained, but is not suitable for safe living, especially for students. Though its advertised for student living, its not ideal, nor do only students live there. There are some students and a lot of suspects. Furthermore, the staff members are nice, but do not inform residents of danger in a timely manner and refer to shootings simply as incidents in late notifications.

I have lived here about 1 year and a half now and so far its been great . I like my room mates and have had no major issues, and the little ones have been resolved fairly quickly.They have changed out the carpet and replaced it with hard wood and I must admit its a huge improvement .I love the new floors.The appliances were also changed out and this is where I have an issue,although I must admit its not the fault of the facility but the washing machine has not worked since its been installed, but they have promise to rectify it soon.It is great place to live .

Staff are very nice. Move in process was fairly easy and most of it is done online. The resident portal makes it convenient to make trouble calls & pay rent

E lived here for two years. The reason I renewed is that I like the amenities here. Also, the environment is good, the staffs are kind. And, the most important is, the rent is cheap.

Decent apartment on the edge of town. Definitely a better value that renting a one bedroom apartment. The gym is decent. The internet service is a little slow. The staff is usually pretty helpful. I would rent again.

This is the most comfortable and affordable places to live. rent is cheap with out the feeling of cheep housing. the pool is perfect for hot days and the game room along is perfect for when i want to have friends over.

Just moved out. Worst apartment I have ever lived in my entire 60 years. Old and not as cheap as it is marketed. The staffs at the office are just sitting there all day and getting paid for nothing. One of the managers called Aaronkept emailing me for some nonsense arguments with my roommate. And the black female manager at the office is extremely unfriendly and I have heard that some residents referred her as an interesting name.

Meeting my roommates was the best ✋down✋. I love them to death. I have so many friends that live here that I have known either all or some of my life.

Pros:1. Affordable rent.2. Somewhat near campus.3. Water, cable, trash, and internet included.4. Free parking5. Has a 24/7 Gym, pool, jacuzzi, game room, and tanning salon.Cons:1. Disorganized office staff.2. Most residents are not students and some have kids (which can get annoying if youre trying to study)- This place would a great place to live but the chaos of the leasing office drove me nuts.1. Signing a lease is the biggest hassle in the world because if you dont constantly check in with them and remind them to check up on your lease, then you might end up homeless for the semester2. Be careful of hidden fees and make sure to read the lease to know exactly what your rights are because they can get tricky with you.3. Every worker in the leasing office is running in their own universe, there is no accountability or communication in the leasing office.

They are so accommodating! They went out of their way to help me with getting my mail even after the closing hours. Really great customer service

Literally the worst place to live in Charlottesville. The day I had to go in to sign the lease, the employees were shouting and yelling at each other. The entire year, I got lackluster care for a month of no A/C and all they could do was put a single fan unit in the common area which did nothing to cool down the apartment. Walls are paper thin, no security, people yelling at late hours of the night in the pool and surrounding areas, and while I was signing move out papers, there was someone vaping in one of the employees offices. Very unprofessional and disgusting. I give one star because it wouldn’t let me give zero stars. Never coming back and never referring a friend.

Cavalier Crossing,alsoknown as WAHOO WAY!STUDENTS BEWARE!MAKE THIS YOUR LAST RESORT!JUST DOWNRIGHT NASTY!CUSTOMER SERVICE WITH AN ATTITUDE!

DO NOT LIVE HERE!!! Appliances break frequently, the pool is GROSS (never cleaned), machines in the gym DO NOT WORK and never get fixed, AC is broken frequently, etc. The staff does not respond to maintenance requests within a reasonable amount of time (for example, broken AC when it is 100+ degrees outside and they do not fix it or even look at the unit for over 48 hours). The staff does not care about its residents...if anything you are an inconvenience to them. I REPEAT DO NOT LIVE HERE!!!

The locker of gym are broken for about half year without being fixed, which makes it really unsafe to stay at the gym at night. When I move out, they ask me and my roommate to pay the replace of sofa, however, we barely use the sofa and we didnt have any pet. The move out charge are unreasonable without any evidence but their notes. In the summer time, the shutte are supposed to depart at 6:00 PM and reach E-school at 6:07 PM, but the we have to wait until almost 6:30PM.

Ive been living here at cavalier crossing for a year and i havent had any problems. The customer service is on point, and if there is ever a problem with maintenance, they are on it almost immediately. The rent is definitely worth it and its the cheapest in Charlottesville, which helped me out a lot. They put my teammates and I in a brand new apartment, fully furnished and took care of us. The staff is amazing! I would definitely recommend for others to move in!

Overall the individual apartments are spacious and well kept. The apartment complex has a common area for residents including a pool, business room, gym, and game room which can be helpful when you want to get away.

The rooms are decent but the staff is horrible. If its a question that they dont know, they will make up an answer rather than find out. They are not trained well at all. I signed a lease in the middle of the month and was not notified that it would not be pro-rated. Paid a full month for only half the month.

The staff are really good and the service is also good. They also have great apartments of 3 and 4 persons. The place is always clean with the shuttle service to and from UVA.

Dont live here. Twice my car has been broken into at Cavalier Crossing, and on both occasions the property managers reaction was one of indifference.

If giving this place negative stars was an option, thats what I would be giving them. DO NOT LIVE HERE! They are really good at advertising their complex and making it look way better than it actually is.For starters, they give you a tour of a model unit which looks super nice, clean, and well maintained. However, the apartment in which I lived was not well maintained at all. I actually lived in two different apartments over the course of one year and both had many issues. In the first unit I lived in, the place was filthy. Scuffed floors and walls, carpets clearly had not been cleaned, bathrooms were gross, ect. This particular apartment was vacant prior to my moving in. The bedroom in the apartment I switched to midyear had also clearly not been cleaned prior to my moving in.Another issue would be safety in this apartment complex. Within the first couple of weeks of living here, a man was shot and killed at 11am on Cavalier Crossing property. A week later, my car and a few others were spray painted. Of course we could not figure out who committed the vandalism because there are no security cameras in the parking lots or on/in the buildings. There were break-ins that occurred while I lived there as well. I, personally, was afraid to be outside of my apartment after dark.Another issue I faced was getting things fixed in a timely manner. If there was a smaller issue that maintenance could handle on their own, the problem would be fixed quickly. However, this was not the case with bigger issues. My roommates and I had to live 20 days without air conditioning in middle of the SUMMER. The office acted as if the problem would be fixed quickly, but it was not. They did not compensate us through rent relief for our inconvenience. It got to the point that I thought I was going to literally have to take it to court in order to get my AC fixed because they had been dragging their feet.They gave no updates as to the status or time frame for the fix.The only person who actually seems to know what they are doing in the office is Chantal (GM). She was very friendly and helpful. However, I cant say the same about the rest of the staff. Aretha, the bookkeeper, in particular was extremely unfriendly and not at all helpful. I had to go to the GM in order to resolve issues in regards to the charges I received upon moving out of the apartment because Aretha wasnt helpful in resolving the issue.Literally the only good things about this place are Chantal and the maintenance staff (when it comes to things that can be easily fixed). Other than that, there is not a single positive thing about Cavalier Crossing. Yes, the rent is cheap. But trust me, it is worth the extra money to avoid living here.

Although its a little out of the way, I do like how much quieter and cleaner Cavalier Crossing is compared to other apartments around Charlottesville. Cavalier Crossing also offers a good amount of space and utilities for a rather affordable price. I just wish there was actual wifi and a more encompassing shuttle schedule. Maintenance is also surprisingly fast about completing work orders which makes things rather convenient for residents. Im enjoying my stay so far and looking forward to future developments here.

My ReviewPros:- Cheap rent if youre an individual and want your own room/bathroom.- There is a basketball court that I use frequently.Cons:- Far from grounds. The shuttle runs every 30 minutes but sometimes your commute will be 30-40 minutes if it is during rush hour traffic. Dont underestimate how much a short commute (even walking distance) would be worth to you.- Pool is never really clean. At its best, you cant see through the murky water. At its worst, its a murky, green pond with chairs around it. Dont count this as an amenity.- Noise and safety are an issue. This place attracts a lot of shady characters, and as a result there has been at least one shooting I know of, and probably a lot of smaller incidents they didnt inform us of. Many of these people like to ride through the parking lot late at night blasting their music.- Management spends all their resources on marketing to lure students in and hardly anything on everything else.- Maintenance is also made up of shady characters, but they usually are nice and get the job done. However, it makes me uneasy that they can come and go into my apartment whenever they want.- Shady characters means shady neighbors. Personally, I am neighbors with a bunch of potheads. The hallway always smells like smoke, and sometimes we and other neighbors can even smell it in our own apartments. Management will do nothing more than put out a notice discouraging it.- Apartment was in poor shape when we moved in. Prepare to clean it yourself when you move in.All in all, I cant recommend this place to anyone unless you really cant find anything else that suits you. If I could go back, I would find somewhere closer to grounds that doesnt have such a shady community.

I’m pretty sure a few years from now I’m going to see a commercial that says, “Do you have health issues and been a resident of Cavalier Crossing? You may be entitled to financial compensation.” And I WON’T be shocked. The insulation is awful, bugs ALWAYS get in, and despite use and cleanliness the shower grows pink and black mold (my roommates had the SAME problem, also I was friends with residents in other buildings who ALSO had growing mold). They say they have a pool for the summer, but really they mean they have a cloudy, dirty, tub of bugs for 1 month, the next month it’s closed, and the month after it’s not cloudy, so you get to see all the dirt, bugs, and clumps of hair more clearly. Oh and don’t be shocked when you get in the hot tub and it doesn’t feel like any hot tub you’ve ever been in, they like to keep it cold for the “safety of the residents” so it can only get hot during office hours and they’re STILL Avery hesitant to put it to the NORMAL temperature of a hot tub. I wouldn’t wish this place in my worst enemy. When I first moved in it was smoky, dusty, and filthy and I had to clean my own room and common space. THE ROOM THE TOUR YOU THROUGH BELONGS TO THEM, yep that’s right, the people working in the front office and maintenance use that as a break room, and of COURSE they keep it clean, ask them to your you somewhere else and I guarantee when you see a REAL room you’ll run for the hill! I hope this review can save someone their money!!

You get what you pay for. The staff mistreats you. Everything breaks. There are bugs in the walls. Theyll let ANYONE move in with you.Dont live here.

It’s not a bad place overall but the people who work here, for the most part, are ridiculous. I ended up having to pay the self guarantor fee one month before it was due, after they told me the first time I didn’t need to do that. The lady in charge of doing my lease- takeover, was never on top of it and took her over a month to do, so we had to have the manager do it. So upon moving in I have found bugs in my room, to which I had to get spray and spray all over. So when I decided to renew my lease (kinda wish I didn’t) I paid the self guarantor fee and signed the papers online and they kept emailing me saying I haven’t renewed my lease. They also emailed my roommates saying they needed to move out or find someone who lives in an unfurnished apartment to move in. Once that was sorted, almost a month later to this day, they sent me an email saying I haven’t paid my guarantor fee. Which it says I did online so these people have no idea what they’re doing. They are planning on making all the rooms furnished so if you have furniture find somewhere else. Honestly, find somewhere else overall, I would not come here ever again. It has been such a process. They never keep the pool clean and never let you know when maintenance is coming by (which is illegal btw). My roommate got the email AFTER they had already come. Last year they did room inspections and didn’t give my roommate a notice when they were coming into her bedroom. This place is just beyond me. I’ll make sure to be counting my stuff.

The most horrible place to live in. My roommate party every night and are very nasty although I specified i am super clean and need a quite place to study. I went to the leasing office and they said there is not much they can do. They just wrote the lease in a way that you wont be able to terminate the lease. What a horrible people... what a horrible place...

Poor service, their gym is so dirty although i have asked the office at least to put whiper and water no one is keep attention. Management is kind of do what ever they want they never hear or understand what their customer wants-They say something else but they do something else-I have been living here in last two years

So I would avoid this place they dont rent appartments they rent rooms so if thats your thing have fun but if you have a family avoid or you mite get a unsavory person living with you and your kids in a room who knows who youll get maybe chimo In the apartment yikes and when I called the guy wasnt real friendly

Great place to reside for students or professionals. Convenient access to pretty much but as far as maintaining the parking lot gor snow remova, not good. This is from a couple years loving here and not the amount of snow.

Awesome place to live with great amenities, friendly staff and wonderful maintenance staff that gets stuff fixed very quickly if you ever have any issues. A+++

Service is seriously in question, shady promotions and dirty unkept premises, unmaintained pool and a huge number of thug like characters, I am on disability so this was the only apartment I could afford in Charlottesville after moving out of my abusive home situation, they will not be receiving further rent payments until they start keeping up with the standard level of human decency I expect from an establishment that promises what they do on their websites. You wouldnt pay for bad food, why would you be expected to pay for services that arent being rendered.

I like my time here. The rental is a very good deal for student especially with the accormadation a they provided. The management team has changed lately and theyre working hard to improve the services. One thing my roommates and I were not satisfied at beginning is the cleanness and readiness of the room at the start of our leasing. It seems like they didnt ask the tenant to clean up and they didnt send their person the clean up either. But after we pointed out, they sent people to fix it. During the stay, the maintenance is fast and effective though. Overall, its good experience and I can definitely see the effort and improvement the management team putting in. Recommend this place to students, especially if you have a car and dont mind taking shuttle to classes.

DO NOT LIVE HERE. They get one star because I have to give them one to post and that is it. Living here has been a wild ride already, and I only just moved in in August. Upon move in there were numerous maintenance issues most of which have still been left unaddressed and some of which we had to threaten legal action in order to have them addressed at all. In four weeks we have already lost internet twice and power once. The power issue I can forgive - transformer broke okay whatever - but the internet issues are absolutely ridiculous. Not to mention the neighbors are sketchy and I have seen the police responding to something here multiple times. In the mere four weeks I have been here. This isnt even including all the stuff Ill leave unmentioned to maintain anonymity. Currently hunting for a new place to live because I am certainly not going be renewing my lease here.

Nothing but a scam don’t live here.

Update: Now that Ive moved out, enjoy photos of the persistant black mold from my apartment (it grows in the pipes), and the giant pool party of trespassers in July! This isnt even the worst mold Ive seen at this complex.I have lived here over a year. Interactions with the office staff have gotten progressively worse because it takes them a week to reply to emails with one line, over a week to replace broken utilities, and over a month to e-file lease addendums (resulting in attempted fines and fees). Theyre quite prompt in reminding me (and everyone) to renew; however the renewal application is absurd, requiring a background check, a credit check, application fee, and two months of rent. The walls are paper thin. The utilities only work half-way -- but wait theyre upgrading to all stainless steel! They are focused more on recruiting new residents than keeping current ones happy. Apply at your own risk.

Absolutely horrific. I dont even live here but what my friends, UVa students, have experienced from living here is nothing short of awful. Either the management doesnt care about reasonable living conditions or theres not enough staff. Regardless, if you have any issues moving in, which you will, maintenance will be so slow or hard to work with that it may never be fixed. Management regularly gives less than 24 hours of notice for repairs, etc, and also is unprofessional as well as immature when handling issues; depriving their tenants of basic rights and needs does not bother them a bit, and if you have big issues, good luck... they’ll refer you to a nebulous higher power that is nearly constantly away “traveling” and unable to be reached. Not to mention, some of the tenants have no qualms with blocking the parking lot, leaving trash in the hallway, or smoking right outside your door. If you are a UVa student and you care about your well-being, dont live here. If you cant afford anything above this price point, seek elsewhere. IF YOU GO TO UVA AVOID THIS PLACE AT ALL COSTS, IT IS NOT STUDENT-FRIENDLY, THE ADVERTISEMENTS LIE. This place is a stinking rotten egg underneath the friendly and welcoming facade that they may give.

The staff here has no concept of customer service. If you have a maintenance issue they take forever and they continually give you reassurances that itll get fixed soon while doing nothing about it. Since the beginning of 2018 all the way until now, I have had a functional laundry machine for maaaaybe, GENEROUSLY a grand total of 2 weeks. When asked if they were willing to reimburse us for the cost having to do our laundry elsewhere (since part of the reason I chose to live here at all was for the in-unit machine) they said absolutely not and refused to even consider anything. This is one issue of many and weve had a new problem on AT LEAST a monthly basis. A lot of the lights on the property dont work which makes it super creepy at night. One of my roommates cars was broken into recently. And, as numerous people before me have mentioned, they care far more about advertising to potential new residents than they do about their actual, current residents. They play passive-aggressive and then turn around and throw a lot of events - which is time and money that would be farrrr better spent fixing the problems with the actual units than trying to put a bandaid on a broken arm.

Do not make the mistake of living here, very poor quality apartments. There are issues almost every month whether it it the AC, washer/dryer or dish washer. It will take a while for maintenance to come and fix what is wrong. It is not worth the money for what you get.

Just moved out recently. There were multiple shootings when I lived there. Staffs didnt give shyt about loud noise complaints, but referred me to call the police instead. Never cleaned the pool this year. They have no security cameras around the resident areas, but two or three cameras at around the office. I wrote what was wrong with my room on the paper and handed it back to them when I first moved in, now they charge me for what was broken wayyyy before I moved in. Sketchy characters everywhere. I would give it like negative stars if there is an option available like that for Cavalier Crossing.

Honestly, cavalier crossing has been horrible. I moved in here August 2016, and it gets worse every year to the point where I will not be resigning. The walls are very thin, you can hear EVERYTHING from the people above and in the apartment. There is a bug problem, management is very shady, they do not honor leasing specials that they offered and act like they have no recollection of it, even when you show them proof. And they currently have 1 maintenance worker for all of the buildings. Stay away from this place and go to EAGLES LANDING!!

Worst experience ever. They placed me with roommates that I specifically did not want to be around. They are just a scam! Dont fall into it!

For the first time moving out from home and continuing with school Ive found this place to be quite great for me personally. It feels great to find an affordable place to call my own. I like how they give us little gifts it makes us feel welcoming. On the other hand, i did wish that when you moved in the place was cleaner but if youre like me you dont really mind because youll clean up beforehand anyways to make it more familiar. One thing I do love about my small space is my view, and how its near everything from food, grocery stores, to downtown mall, its all there! Even PVCC is like 8 mins away, ive really enjoyed it here. Another thing i like is that some utilities are included as well, like water, internet, gym, tanning, computer lab, etc. The only thing is that for some of these you do have to bring your own stuff such as a router, printing paper etc, but the service is there. Overall, it fits me.

Well organized team members ! Friendly management

Horrible place! When I move out, I clean everything and they charged over $300 as the cleaning fee! Cannot believe that!

Terrible experience from the beginning with the incompetent clerk who had to write my lease two different times because she kept getting the details wrong, she misinformed the outgoing guy whose lease I was taking over and trying to make me pay for her stupidity (she soon left thankfully), they didnt clean their mess in the bathroom and left the closet sliding doors in the leaving room and on top of it they charged me a $50 bathroom cleaning fee which I left cleaner than how I received it.

One star reviews are nothing but the truth.

Great place for student living!!

I had a break in and after I reported the break in I was told that I can no longer renew my lease.

The maintenance staff fixes problems fast and the office staff is friendly and helpful.

Great value.

Its great.

Lived here almost 2 yrs