Kevan Cohn has been amazing throughout the home buying process. We started looking in early 2021 and had to compete with cash offers and big investors. We were able to get an incredible deal on a place in Charlotte because of his hard work and fast acting team.Thank you so much and we are forever grateful for all you have done.

Matt is very personable and responsive! Hes very knowledge about real estate, the Triangle market here in NC and has excellent contacts when work needs to be done to get ready for sale. He will provide honest feedback about your home for sale and will LISTEN to you when searching for a new home. He really is among the best!

I love Costello REI! This firm has made me a stronger & faster agent while allowing me to focus on my favorite part of a transaction; face to face time with my buyers & sellers.

The BEST agent to work with in Costello Real Estate for your residential and commercial needs is - Nick Lancetti and his team! Nick is a real professional, credible and active agent who will find a solution for anything. Always answers his phone and replies to emails, also has really good understanding of the local market and I highly recommend him!

Joshua Dearing doesn’t not stand for contract laws, he did not back them. If you sign a contract on the house and his client gets Cold Feet, he is ok with that, Contracts mean nothing to him, where is my due diligence money that we we were promised $6000. I would never use him. He has no backbone or will not return my agents calls.

Contractors beware of Brittany Kennedy who works at this Charlotte firm. She will call and have you do the work and then give you the run around of why she cannot pay. Eventually she will just wont return your phone calls or emails. I cannot speak for her as a realtor but as a person seems very dishonest and cannot even pay her subs $200 for the work they performed.

Ive know Natalie and John Costello for over two decades and Ive watched them grow their company from their tiny home office into the powerhouse it has become today. I believe the real foundation of the company was started back when they became high school sweethearts in Virginia. Their love and dedication to each other and their family is undeniable and its stood the test of time. This is the same dedication that they have for their agents and their customers and youll notice it the first time you meet them. Success doesnt happen without hard work, and Johns exceptional work ethic was apparent at a very young age. Whether he was captaining the varsity basketball team as a freshman, or working nights and weekends during his high school years, John knows what it takes to get the job done and hes woven this mentality into the fabric of the company. I encourage everyone who is considering their next real estate project to give John and Natalie a call. You wont regret it.

Jake Meinberg is one of the worst agents I have ever had to deal with. I would not recommend him to my worst enemy. He should be fired the way he has treated me and my Realtor.

I’ve worked for other larger firms and had solid experiences but none compare to Costello Real Estate and Investments. John and Natalie have built a team based on strong core values. Truly putting people first. It’s hard to find a company that feels like family and they have done just that. Buying a home is an amazing experience with so many variables. Those need to be navigated with wisdom, experience and trust. That is what you will find at Costello Real Estate and Investments. Industry professionals that care about people and earn your trust.

The team of agents at Costello are extremely knowledgeable in regard to the Charlotte area housing market, and can handle your home buying or selling experience with the utmost professionalism and skill. I have personally worked with Ashley Hannah on a number of real estate deals and she is great! Ashley is focused on her clients best interest and works hard to make the process as smooth and easy as possible.

I have used Costello Real Estate and Investments for a home sale and two home purchases and 100% recommend them to anyone looking for amazing service, attention to details and getting you to your goals as quickly and professionally as possible. I have recommended them to many friends and family and they have had the same positive experience. If you are looking to buy or sell and want to enjoy the experience while achieving results choose Costello.

Tracy was the listing agent on a home I purchased. She was unprofessional, unresponsive, spacey, and downright rude. She openly told me her clients were breaching our contract and would not come to closing or sign ahead of time. They were also a nightmare she didnt manage at all. She insisted that the contract had a 10 day automatic extension so they could move it if they wanted to. The 10 day extension is if the parties cant come to an agreement by the closing date through no fault of either party. They scheduled a surgery, that is hardly an accident that they could not avoid. The CONTRACT would then be extended, not the closing date. That would need to be rescheduled. How is it that I know this, and a real estate agent doesnt? She scheduled a cruise well after we had scheduled closing and tried to move said closing despite my insistence that it was impossible and would be a MAJOR inconvenience for me. It would have cost me thousands of dollars, and she and her clients refused to pay a dime for the change they were requesting. She kept insisting that they werent the ones at fault. What? They all scheduled things for the day of closing. Then she claimed that closing hadnt been scheduled until recently. It was on the contract she got a month earlier. Face, meet palm. I finally emailed her directly because I could no longer overcome the annoyance I felt with the way she was so rudely addressing us. No one has ever picked up the phone for me or my agent, nor have any of our calls been returned. This woman is a nightmare and this firm is horrific. I could never have conceived such a terrible buying experience. She also has an assistant called Natalie who was supposed to be handling things in her absence but I never once heard from her. I finally told her that I was willing to see what a judge had to say about these issues. They already cost me 1.5% APR due to their delays during a time of rising rates, then wanted me to cover all the costs that a closing extension would create. I worked with my closing attorney ALL DAY the day before closing to try to make this work and then they came back and said theyd keep the original date. Everyone involved in this entire process has had some choice words to offer about this woman and her firm. Absolutely ABHORRENT!!!UPDATE: As you can see below, the owner reached out to me to get more details wherein he asked me no specific questions and made no attempts to rectify the situation. He then asked me to take down my review because of how it may affect the other employees working there. If this is the standard to which you are held, find a new employer. If youre wondering how they cost me 1.5% APR, I can detail that for you. I put in an offer set to expire in 48 hours. Rather than accept or decline, they kept delaying due to some excuse or another. First I think the woman had health problems, then something with the daughter, who knows what else. It turns out that they were planning to have an open house and lying to me to keep me on the hook rather than being honest and letting me move on while they looked for a higher offer. It was rainy for 2-3 weekends in a row so I imagine thats why they tried to keep it going for so long. Im not sure how Tracy thought I wouldnt notice an open house, or that LYING and destroying my chances of finding another home was an acceptable thing to do. That was only the first of many issues. If I had known then what the rest of the buying process would be like I would have passed on the house. I did end up buying it and I like it very much, but I will never ever enter another transaction of any kind if Tracy Dickson is involved and I will most certainly continue to warn people about her.

We have had nothing but great experiences with Natalie and the Costello REI team. We have purchased three homes and sold two with each deal managed very well. While I hope to be done moving for a while, Im now happy to be working with John and the Costello REI team on investment opportunities.Ive found the agents to be very knowledgeable, responsive, and helpful without being too pushy and treating us like a transaction. They leverage technology wherever possible to streamline the process which saved us a bunch of time. They made us feel like family and went above and beyond from listing to closing.

Awesome company to do business with! John is our real estate broker - we are building a house and it is probably the most stressful thing to do, but not with John! He has been by our side every step of the way - making the process easy and calming all of my fears or concerns AND he’s funny!!

I worked with John and Natalie Costello on a purchase transaction and was amazed at their knowledge of the market, the way they treated all parties involved, and how incredible the company is that they built. I would highly recommend CREI!

Phenomenal people to work with! We have had the pleasure to work on several projects with them, its always friendly and easy. 2 Thumbs Up!!

What an amazing Brokerage! Forward thinking culture, using cutting edge technology to deliver a great experience for all involved.

The absolute best bunch of real estate professionals Ive ever been around. Top-notch firm doing big things in the Carolinas.

John Ginolfi is one of the best real estate agents I know. Professional, knowledgeable and always ready.

This has been the best place to meet expert staff that truly cares!

Hanging my license with Costell REI was by far the best decision I made as a new agent. Now that I am approaching my one year anniversary, I am so grateful for the support, education and opportunities that IS Costello. #WinningTogether

Awesome place to work!! CostelloREI is one of the fastest growing firms in the Carolinas!!

Were flexible and went out of their way to work with me.

Best realtors in the Carolinas!

Awful, rude, unprofessional staff!!!!