This used to be my favorite place to get my nails done. The place is beautiful. The technicians do an amazing job. However, the service… it lacks. They are always late. So if you have an appointment afterwards, forget it. Once I called to say I was going to be 5 min late and they told me they have a ten minute grace period. Needless to say, I rushed to get there on time. I was 4 min late and they were 25 minutes late. As if only their time mattered. On a previous visit, they were 15 min late. I was 5 min earlier. Had to wait a ton and they didn’t want to do tips as it would delay even more the next person. Okay I get it… but how is that my fault?! Not sure I’ll be going back. Also I had to prove I had made an appointment several times as sometimes I wasn’t showing in their system. Very annoying.
This salon is not at all as nice as the pictures make it look. Maybe when they first opened, but it didn’t feel that way inside. They advertise themselves as offering drinks. I had to ask for one. I asked for a French manicure acrylic nails and the lady gave me more of a mixed nail (no definite line.) I’m also not pleased because the cost is almost double other salons so I just expected much better service and atmosphere.
I love getting my nails done here. The place is clean, the people that work here are very nice and have always given good service. I love coming to this nail salon.
Best pedicure experience Ive had in a long time. The salon staff was friendly and professional, and the salon was really nice, new, and clean. I was really impressed and will definitely be back any time my travels bring me to the area.
Overpriced, and prices advertised on their website are not accurate. Many other better more reasonable options in the area.
I got in to town early for a conference and decided to treat myself. Very convenient location from my hotel. Worked me in. Very friendly. addressed me by name. Very clean!! Very happy with the quality of service. I got the Jelly Pedicure. It was so worth it!!
Had an appointment booked and I got there literally 1 minute after their “grace period” because I was trying to find parking which no one ever told me about so I had to park in the Whole Foods lot and when I finally went in, the receptionist told me that the nail tech had a family emergency and left and because I was ONE MINUTE late past their grace period, they cancelled my appointment. There was apparently no one else to take me, there was no way to accommodate me, and the best they could do was offer me 20% off an appointment for the next day. Hun my nails look ATROCIOUS it’s a FRIDAY i’ve got places to be I’ve got gel polish on only one nail I cannot go out in public like this and why would I drive twice to a nail salon that is super unfriendly and unprofessional when there are like 10 down the street? Anyways, now I’m at Midtown Nails EVERYONE GO THERE THE LADIES ARE SO NICE AND THEY HAVE A WALK IN SERVICE!!!
Excellent customer service and quality! My pedicure was great and the salon is beautiful. Highly recommend coming here. Came on a visit to the city and popped in. It was a great choice!!
I had a wonderful time Alegend did my pedicure! She did an amazing job thank you so much. I would definitely come back and recommend a friend 😉
I came here for the first time & Ciara did my nails. I absolutely love how they came out. She was so professional, interactive & even convinced me to try a new style I’ve been looking at for MONTHS. Can’t wait to go to her again.
Alegend was a wonderful person and took very good care of me would highly recommend her.
The jelly pedicure was so fun and Sierra was great so nice and helped me pick just the right colour.
Alondra and Ciara are the best nail techs on the planet!! I love this place so much.. decor, drinks, vibes, and service. I’d give them 1000 stars if I could!!
My pedicure experience with Jasmine was amazing! Thank you so much I would definitely come back ☺️
The best experience I’ve had in a long time! My pedicure was thoroughly done and my sns set is gorgeous. All of the ladies working there are extremely professional and personable. Shout out to Alondra for a beautiful set.
I got a SNS manicure with tips, Alondra is myabsolute favorite. She is courteous, so kind and creative! I switched nail salons just so that I could have her as a nail tech! Never disappoints!! 10/10 recommend. Thank you again.
Great experience! Couple pedicure was relaxing and my gel nails look wonderful!
I was initially disappointed in this place because my appointment was canceled at the last minute. I complained and they accommodated me the next day and also gave a discount. My service was also great. I really appreciate that.
The mani-pedi was awesome! The service was friendly and individual for each person. Definitely makes me and my girlfriend want to come back! 😊
Ciara was amazing my freestyle French tips look amazing ❤️
Everyone here was amazing! I love my nails and will definitely be coming back when I come back to Charlotte!!
My feet has NEVER felt so good it’s as if they gave me some new feet! From Cleveland to Charlotte, best pedicure ever! Will be back every time I come to Charlotte!!!!
Wonderful establishment and great service! The ambiance was beautiful! I’ll be back! Thank you!
My boyfriend and I stopped in for matching mani/pedis and all I can say is WOOOW! The team here are super professional and welcoming. Ryan did my mani/pedi and I couldn’t be happier. Thank you:)
Great service and lovely ambiance!! Love the spot.
You know when you are at a establishment and it’s time to close so your server/technician is rushing? That was not at all my experience. The guy who did my SNS and pedi took his time, was so nice, and I really enjoyed my time here. My SNS started around 6 and they close at 7, he was so amazing for being so patient with my last minute appointment. Definitely just got a repeat customer
Catchet Nails on stonewall street Charlotte, NC is indeed the cream of the crop and 2nd to none in the nail industry. The nail salon is top notch clean, organized and spectacular. The facility is beyond gorgeous. I would like to note that if I could give more than 5 stars on this review, I would give unlimited platinum stars. Alondra (My Nail Tech) and staff are the kindest and the best in every facet. Their service is priceless and beyond words worth your business...Excellent place! Amazing service! If you are looking for a nail salon that offers award winning VIP services, Catchet nail salon is polished for the task!!!
Amazing manicure and pedicure! I had dip powder removed and got a new manicure with dip. The new manicure was so much better! I will definitely be back. Definitely make an appointment!
Very Nice Ladies fited me and my friend in at the last minute
Very nice nail techs, had a great experience.
Great experience at cachet and my nails looked amazing!
Loved it as always ! Nice people and good service
I’ve been here three times for various nail services so far, and every time has been highly satisfactory! The ambience is also very nice inside the salon. It’s clean and bright with a couple TVs for your entertainment. They also always offer me a drink while I’m having a service done. Just a nice experience. Will be back again!
This is my favorite nail place in Charlotte! I always go see Anthony. They make getting your nails done something to look forward to. Everyone who works there is so friendly and welcoming. I love that we watch movies and shows during the appointment (they’ll let you pick them out). If you’re looking for a great nail place this is definitely the place to go!
They did an amazing job. Service was great.
The convenient location of a new nail salon is what got me to try Cachet. I chose to come back because of the professionalism and skill the staff have. What I like most about this salon is that the nail techs are always friendly, and we carry on a nice conversation. Id recommend them any day! Thanks, guys.
Cachet is walking distance from my apartment so I was very excited for them to open because of the convenience. This is now my third time here and I have always received great service and quality nails that last much longer than any other place I’ve been too. I most recently had Anthony and he was awesome! This is definitely my new nail spot!
Love it! Ciara is the bomb!
Favorite Cachet in Charlotte! Nancy is so sweet and the quality surpasses all other locations! Definitely have lots of laughs with the staff and am always relaxed when I leave.
I love Cachet Stonewall!! The environment is so clean and very professional...everyone is super kind, friendly and sweet! I would recommend Cachet Stonewall to all my friends!
Fell in love with Cachet! This place is beautiful and so clean. A great place to relax and get my nails down!
Wonderful experience! Friendly staff and beautiful salon. I definitely recommend the manicures here.
Great salon! Always exceptional service and very clean environment. Only place I come for my nails in CLT!
This place is amazing, Kim does an amazing pedicure. Will be bringing my bros here 🙌 Love everything about this place and all the ladies here are beautiful.
Catchet nails is such a beautiful place, as well as their style. alondra is awesome and she also happens to be the manager too ! she makes my nails look so natural and clean. this might be one of my go to places ! i would highly recommend
I LITERALLY LOVE THIS PLACE!!!! MY FIRST TIME WAS AMAZING, THEY WERE SO FRIENDLY AND WELCOMING!!! DEFINITELY RECOMMEND AND DEFINITELY A LOYAL CUSTOMER!!!
Cachet, on Stonewall is absolutely “wonderful .”If you go ask for Kim, magnificent, professional and extremes competent. If she is no available ask for Nancy!!!! :-)Joe
Personable service and thorough job. Environment was wonderful and inviting. Will return
My first ever experience at cache was with Alondra and I’ll never need anyone else! She’s sooo sweet and always exceeds my expectations!(:
Literally the first pedicure I’ve had where my feet aren’t being tickled to death. Kim is awesome🤘🏻🤘🏻
My grey + white ombré ended up looking like grey with French tips. The shaping is horrible, my nails are inconsistent lengths, and the technician left the hardened dip powder on the sides of my fingers and cuticles.What is worse is they allowed a technician who didn’t have experience do the service I requested.I spent 2.5 hours on a subpar nail removal and dip.Based on the quality and service, I would not recommend this place to anyone.
Su is the very best!!! Love this place for a quality manicure. They also have Prosecco which is just a win all around.
They close at 8pm it says it on the door and the website, when I come at 7 and there is absolutely no one in the shop and you turn down service that’s crazy to me. I went shopping after and came back to see they shut the shop down and this was at 7:25. If you are going to broadcast your time not only online but on the front doors stick to that time. I will not recommend this place to any of my friend because who knows if you will be open or not. If I could give this place a 0 I would.
Bethany always does the best gel. Very fast & clean space with professional staff.
Love my neighborhood nail place! Best one in uptown 🥰
Everyone is super sweet and Kim is amazing love my Mani & Pedi every time.
Beautiful place, clean, calm and great staff. Highly recommend Alondra who is the manager as well as tech.
My favorite nail salon in Charlotte!! Nails have always lasted a while, great service!
Love the salon, super quick and convenient. Will be back!!
Just paid $40 for the worst manicure I’ve ever had. Not what you’d expect from a “luxury” nail salon. My nails are stuck to my fingertips. And the gel polish is lumpy. Never going back...
Anthony is amazing and very meticulous!👏🏻
Subtle baby pink and white Ombré.
Very polite and professional staff! Thank you!
Great customer service and friendly atmosphere!
Great staff, love the new location!
Their last walk in and appointment is at 7pm. They can do everything with sns dipping powder and gel
Great place