I have been working with Alpha Care since the start of the year. I was looking for a billing company to help take my practice to the next step with accepting insurance. Parvez and Farrah have helped me so much. They make the phone calls that I dont want (and dont have the time) to make, they fill me in on every detail from making the claims to getting paid. Basically I just fill out a simple template they created, submit it to them via fax, and they take it from there and money appears in my bank account. Sweet! They are very professional and I am given a spreadsheet every week detailing the progress of my claims with all the dollar figures. They are very organized and they even offer counseling on steps to grow my practice with marketing resources and strategies to make the most out of my business. I am very satisfied with the work Alpha Care has done for me as I continue to work with them on my journey to growing my business where they will play a critical part.
Alpha Care - WOW! You guys are truly awesome. I called Farah needing help finding a specific code for billing purposes at our small practice, and though she had no cause to take a considerable amount of time out of her day to help us, she did just that. She even called back after hours and spoke with me when she identified the correct code for us and helped us get it to a patient on a tight deadline. Thank you, so very much, Alpha Care for the awesome customer service and attention to detail. I will be recommending you to everyone I know who needs help like we did!!