user
American Dry Cleaners
1806 N Graham St, Charlotte, NC 28206, United States
Appearance
American Dry Cleaners

Comments
To
Review №1

Outstanding attitude and service. You cant go wrong. Its a win win situation. I get ny clothes starched, I get good service and prices are good as well.

An
Review №2

Amazing recovery of a linen blazer with stain damage from a ceiling/roof leak. The jacket is perfect and they even sewed on the loose button. Exceptional service at an extremely good price.

Li
Review №3

Staff are always professional and the service is top notch. The staff know you by name and always greet you with a smile. I will only use American Dry Cleaners for my dry cleaning and alteration needs.

Ta
Review №4

Friendly place with a quick turnaround time. Got rust out of my dress shirt so Im happy. You cant go wrong with American Dry Cleaners.

Li
Review №5

I had some white clothes and a white Pastor’s Robe. All my white items were cleaned to perfection especially my White Robe! Thank you so much!

Ev
Review №6

We needed a suit for an event- dropped it off in the morning and picked it up the same day. The employees are very nice and it’s a family owned business. My dad worked nearby for years and always came here to get his shirts and pants cleaned for work.

Ja
Review №7

Always ready on time. Available same day when you get your clothes in early. Nice looking establishment inside. Attendants always eager to help and very knowledgeable about the dry cleaning process as well as alterations. Has a family feel. Will always be my dry cleaners.

Ja
Review №8

My family has used American for over 30 years for our dry cleaning and alteration services and we have been pleased.

Ke
Review №9

Clothes were in good condition for my first time utilizing same day service. Employees were a little slow at the register, but other than that. Great job. Thank you.

Fr
Review №10

I have had the pleasure of using this dry cleaner for years. Theyre very good at what they do. A beacon among dry cleaners in the city of Charlotte.

Gi
Review №11

Needed a button sewn back on and did not have time or materials to do so. Have used American Cleaners for dry cleaning alterations many times and appreciate the professionalism and quality of work. Never dissatisfied. Thank you

ro
Review №12

I love American dry cleaners. It’s conveniently located and they’re very professional in their work! They also do all the work themselves - unlikely a lot of other dry cleaning places that take from you and hand over to other larger places. I’ve had a few issues at times where I’ve had a button or so go missing which they have happily replaced. Strongly recommend this place

CJ
Review №13

I was using another dry cleaner and it would take two to three days for my stuff to be returned. I needed a few things cleaned the same day which happened to be a Saturday. I did a search and found ADC. They were quick, service was great and I receive an email to let me know my order is ready. AMAZING

Fe
Review №14

Very good service great for getting spots out of clothing and can get your clothes back the same day

Cl
Review №15

Use for all my dry cleaning. Receive an email when it’s ready. Always great service and always on time.

Th
Review №16

1st it was my white suit coat..... brand new out of the bag. It just needs to be pressed (I end up with a black spot on the back)2nd I had some pants that need to be pressed.... I had alterations done because my pants were to long.... (Why did they undo my cuffs)THIS IS NOT THE PLACE YOU WANT TO GO FOR EASY JOBS.... BECAUSE THEY MAKE THINGS DIFFICULT....

An
Review №17

Brenda,Melinda,Tosha, and Queenie has gone above and beyond the call of duty to make sure that I am satisfied customer and that my experience was to my satisfaction. Hats Off sthLadies they are the best. The front clerks can set the tone for the business from the customers experience. I have been doing business with this company for 30 plus years.

Wa
Review №18

They are still the best dry cleaners in Charlotte, NC period.The service and quality of work is excellent and unmatched

To
Review №19

Continue to love the level of service provided by American Dry Cleaners - especially appreciate the pick up and drop off!

St
Review №20

I drive quite a distance, and pass dozens of cleaners, in order to do business with American Cleaners. Their service is superb, their employees are absolutely the best, and its a quality experience from A to Z. You cant go wrong with American Cleaners.

jo
Review №21

American has taken care of my dry cleaning for many years and has always delivered beautifully in every way! Excellent staff service and excellent dry cleaners!

Be
Review №22

Wonderful staff. Great service. Convenient location.

Sa
Review №23

Always helpful and the work is always excellent great customer service I recommend this cleaners

Em
Review №24

I took my clothes to be dry cleaned and they were ready the next day. the staff was friendly, courteous and professional and my clothes were done exactly as I requested!!!

Ma
Review №25

I’ve been using American Dry Cleaners for a few years now and they are awesome! Always on time, professional, friendly team that get you in and out quickly. Very convenient to downtown so I can stop on the way to / from work.

Qu
Review №26

On the drop off and pick up the service was speedy. The cashiers were nice and professional

Cr
Review №27

Very friendly, nice people. Good work on my outfit.

Sp
Review №28

My family has been going to this cleaner in Charlotte N.C for over 40yrs.. Great service matter of fact i was just there dropping off my dry cleaning..

Ni
Review №29

I have used dry cleaning services for many years, wonderful work, however the prices have increased dramatically.

Ji
Review №30

Ive been here two or three times and I found they do such a marvelous job, and they dont overcharge you the employees they work together as a team to get the job done very impressive I would say.

Ja
Review №31

Very quick and pleasant customer service even though they are a busy establishment. I believe they have stayed in business this long and continue to be busy for a reason.

Ro
Review №32

Very professional service with alteration that looks better than original. I truly recommend American Cleaners.

An
Review №33

Great value and great service!

Li
Review №34

Same day dry cleaning, extremely convenient hours and great service. I never go anywhere else!

Be
Review №35

American has been laundering our sheets for years. They do an incredible job that to me is a luxury. They are prompt, efficient, professional. They pick up & deliver which is an added convenience.

Ca
Review №36

Just needed a blazer starched and pressed. Did a great job!

Sa
Review №37

Took my daughters wedding dress there to be cleaned after reading how good they were. It is still there - I paid $212 for it to be cleaned and it wasnt cleaned well upset! Im upset I didnt take pictures of the shoddy work. I trust when I return for it I will be satisfied.

Wi
Review №38

We have enjoyed a very long relationship with American. Their service has been top of the mark. Most recently they did a great job on my hunting jacket. Thank you all for you help and service to our family.

R.
Review №39

ADC performed a repair on a leather jacket for my son. I dropped it off on Monday evening and was shocked to hear it would be ready by Thursday. My son picked it up on Thursday before 12 noon and the work was excellent. Thanks, ADC!! You will definitely get our business in the future.

Xa
Review №40

Reliable and consistent. High quality services.

Do
Review №41

Great service Brandy helped me out she was so nice give her a raise!!!

Ro
Review №42

Love this Cleaners and the people that service us daily. I wish nothing but the best for the best. I will continue to come to you without any doubt!

Ha
Review №43

I had three items dry clean 1 shirt two pair of pants excellently done

Rh
Review №44

Staff was very friendly & helpful. Will definitely use these services again in the future!

Et
Review №45

Had a fun fur cleaned it looked new after cleaning and employees were very welcoming and professional. I highly recommend

Ja
Review №46

Boy it was an expensive experience I went there for laundry service they dont do sameday laundry service but they got me done

TC
Review №47

Absolutely great place for all your dry cleaning needs. And Natasha the lady that works up from is great. I have nothing but good words . Even when I had a peace of clothing miss place, and it was found in a timely manner. So I give them a 5 star rating.

Ke
Review №48

Clean and curtious when I entered the business. Good customer service

Al
Review №49

I have been using ADC since 1997. I have tried others closer to my home thinking i could save my time driving to ADC. I’m done with that! Quality of work, staff personalities and the quality of work is second to none. I drive by a number of dry cleaners to get to ADC. No one else will touch the clothes I intend to keep for a long time. Great services was not an opting for me to select.

Me
Review №50

Ive been using American Dry Cleaners for years and the service is without a doubt the best in Charlotte!! Trust me Im a 30 year military veteran whos used dry cleaners all over the world 🌎. Highly recommend American Dry Cleaners!!

Le
Review №51

I have been a faithful customer of over 20 yrs..My parents and Grandparents have also been customers for many years! Customer service is always on point, my clothes are always top notch and if a mistake is made on their part...they correct it! Some say it may be pricey..I say YOU GET WHAT YOU PAY FOR! Its worth it!

Co
Review №52

Hi Connie Jordan here I have been a long time supporter I do not take my clothing anywhere else the customer service is outstanding I love it I tell everyone to take your clothing to American dry cleaners I tend not to like a place that sends my clothing other than the place where I have taken it all work is done right on the premises and when I discovered that dandy is American cleaners also I was elated and since I lived off of freedom drive it is in the perfect location and now that I live off of stateville ave the graham street location is ideal the work and the customer service is in a league of their own there are two things that everyone who knows me knows I don’t drive the highway and I take my dry cleaning to American dry cleaners on graham st..

Eb
Review №53

American Dry Cleaners same day service is great. They always do a great job.

Co
Review №54

Courteous and great same day service. Dropped off before 10am and done by 5pm. My son’s suit and dress shirts came back beautifully

Dr
Review №55

Removed red stain from a white jacket that I love and a stubborn spot from my AKA sweater. So excited!

Sh
Review №56

My family have used this cleaners for over 40 years! They have had excellent service from day one! Never had a bad experience. Always friendly & pleasant!

Li
Review №57

Super efficient business. There are email reminders letting you know when to pick up your clothes. They were able to remove a stain from a bridesmaid dress.

Ad
Review №58

Always friendly, always professional and always reliable! Great prices and free delivery!! My forever go to dry cleaners!

Ty
Review №59

I’ve been using American Dru cleaners since1992. There’s a reason I’ve been a loyal customer that long great work AND customer service! I’m a front line employee for the o worlds largest airline here in the Queen City. They take care of my uniforms keeping me looking crisp clean and professional

St
Review №60

Still delivers quality cleaning.

CR
Review №61

Superior quality dry cleaning with a very friendly and courteous staff.

Sh
Review №62

Been a customer for over 25 years. The quality has gone down a little but they are so professional I’ll keep going. I love kind people so they get my business always.

Ni
Review №63

Good service but not good on delivering on time. Had to go twice to get my clothes because it wasnt ready on the day/time promised. Even had to wait on the second time, next day.

Ma
Review №64

Had four winter coats dry cleaned. Was back as promised. Had to put down a $22.00 deposit which was unusual but I did not mind because the services was professional and friendly. I will be back.

Ed
Review №65

I brought in (2) rugs to be cleaned and was originally told that you were unable to do them, I had already called in advance. Once I said I had called, the lady went and spoke with another lady who came and an measured then contacted someone who said you were able to take. Breakdown in communication and I believe everyone that works there should be trained on what you can and cant take. Also, the cost was totally to much, but I needed them done. I have (2) more rugs to be done, but will be taking them elsewhere.

Ja
Review №66

I LOVE American Dry Cleaners- been using them for over 15 years now and they’ve never disappointed. Wonderful professional service and delivery service if needed.

St
Review №67

Awesome Service especially the same day service

DL
Review №68

We have been using this full service cleaners for over 15 years. The associates are courteous and friendly. In addition to dry cleaning I’ve had designer purses cleaned, a leather jacket reconditioned, bulky items washed, alterations done and a wedding gown preserved. American Dry Cleaners has never once let me down.

Bo
Review №69

They dry cleaned a blanket for me and did a great job on it!

Re
Review №70

We have used for years for dry cleaning and sheets. Very responsive. Great quality. Delivery is very reliable.

Er
Review №71

Best around. Same day service if you drop before 10 or 11am, no extra cost. Cant beat that. Staff is friendly.

Ro
Review №72

Experience was very blessed very professional and courteous services excellent

E
Review №73

I had a white button down shirt dry cleaned. The finishing quality was poor as it had many creases I the fabric ironed in.

Aa
Review №74

Excellence service and kind workers. the work is excellent, and i trust you with my clothes

Da
Review №75

Some day dry cleaning...fast and perfectly pressed.Great job....

Ka
Review №76

Had a couple of new items I’d just bought from the department store which had the original tags on them as I never remove tags from unworn items although they had never removed tags from my item during previous services but this particular time I noticed when I returned for pick up all the tags were removed this was the first time they had done this. I’ve been using this cleaners for some years now but the rude and unprofessionalism that the supervisor portrayed has lead me to find a new dry cleaners to call home.

My
Review №77

This is my family cleaners for over 60 years. The absolute best service and quality hands down in the Charlotte area

B.
Review №78

You guys have the greatest customer service on the planet!!!!

Jo
Review №79

American Dry Cleaners providers great service, in a time sensitive manor, I wouldnt trust no one else with my alterations and cleaning . By far the best Ive seen for the money!! Thanks American Dry Cleaners

cr
Review №80

I utilize this particular Dry Cleaners about once a month. 95% of my experiences are very positive.For me there is one thing that stands out about this business - the employees who I interact with at the front counter. To me, they are just as important as the employees who process my clothes, and condition of my clothes when I pick them up. However, there is one particular employee who in my opinion stands out. She always greets me in a friendly manner, smiles, and says I hope you have a great day! when I exit the business. She consistently goes the extra mile to make me feel the company values me as a customer and appreciates my business.While making customers feel valued sounds like a very common sense thing to do for a business, it is not always easy to do because businesses dont interact with customers, people do. And people are influenced by events inside and outside of work which at times can make it challenging to consistently smile and make customers feel appreciated. Hence, my review about this one employee. Shes awesome!!!!American Dry Cleaners, if you are listening, I dont know this employees name, but you probably do just based on my comments. Id encourage you to take a moment today and provide this employee with some positive feedback and share how valuable she is to your operation.My two cents.

do
Review №81

I believe this is the only dry cleaners in Charlotte. Been in business for over 40 years I know. I used to carry the Charlotte news and would drop off three papers to the dry cleaners. Im now 61 and still getting my clothes cleaned ear. I dont think theres another dry cleaners in Charlotte if there is let me know

Mi
Review №82

I have used their service for 15 years and I have to travel from Concord to Charlotte to use them - I have tried others closer to my home but they have failed to satisfy. These people are the very best in the business.

Pi
Review №83

They got my outfit on a friday and I was promised it would be ready on Wednesday i came in Thursday and it still wasnt ready. Bad business

Al
Review №84

Great dry cleaner, super staff

Sa
Review №85

At the the beginning of the spring season, I took all of my winter/cold weather clothing to American Dry Cleaners for a final season cleaning. I picked up the items and tucked them away in a closet for later wear during cold weather. As I pulled several of my dresses out of the cleaner bags, I realized that the hems were completely out of the dresses. They were not in this condition when I dropped them off. I took the dresses back and met with a very nice woman who looked up my order in the system and confirmed that the dresses were not damaged when I brought them in. She apologized and assured me that they would be hemmed. I went to pick up the dresses today and not only were they not hemmed, there was a charge of $29.00 (which I declined). They informed me that the owner, Larry, instructed them NOT to do anything to the dresses. He even questioned that I had them cleaned at their facility. Added that too much time had passed for them to do anything with the dresses and I should have checked each item when I brought them home. Larry, Im a business owner myself and appreciate good, honest customer service; I understand the value of making things right with a client. The nonchalant we dont care attitude and further questioning if I even brought these items to your location was poor form as a business owner. Folks, there are plenty of good choices for getting your dry cleaning done. Avoid this one. They dont understand your value and arent willing to own up when they damage your items.

Vi
Review №86

I requested that they put buttons on my suit jacket I got my suit back with no buttons

Te
Review №87

My pants and shirts and to small they shrunk to small for me

Ka
Review №88

Clothes dry cleaned immaculate.

Ca
Review №89

Best prices in uptown area!

Al
Review №90

Excellent cleaning and pressing job.

Wa
Review №91

Absolutely the best!

Er
Review №92

Excellent service!

Ap
Review №93

Very good service, family oriented.

Bi
Review №94

Best in the business Larry and crew take care of you.

Li
Review №95

THIS IS A GREAT PLACE TO TAKE YOUR CLOTHES AMEN .

Ty
Review №96

Excellent customer service

Ed
Review №97

Im 3rd generation, Now I take my grandchildren in with me sometimes. I would bring my grandparents also my parents dry cleaning. This was one of the place that I could drive to alone when I first got my license.

Wi
Review №98

Always fast friendly and dependable

Wa
Review №99

Dry cleaningUse American Cleaners for yearsExcellent service somewhat overpriced, but you get what you pay far.

Ri
Review №100

Very Professional!

Information
13 Photos
100 Comments
4.5 Rating
  • Address:1806 N Graham St, Charlotte, NC 28206, United States
  • Site:https://americandrycleaners.net/
  • Phone:+1 704-333-6111
Categories
  • Dry cleaner
  • Clothing alteration service
  • Laundry
  • Leather cleaning service
  • Tailor
Working hours
  • Monday:6:30am–6:30pm
  • Tuesday:6:30am–6:30pm
  • Wednesday:6:30am–6:30pm
  • Thursday:6:30am–6:30pm
  • Friday:Closed
  • Saturday:6:30am–6:30pm
  • Sunday:6:30am–6:30pm
Similar organizations