“Aaron was simply amazing! He was professional, knowledgeable and kind. He offered great service and provided very helpful tips and resources. He treated us with respect and kindness. I highly recommend Killingsworth and Aaron! Oh yea! Havent seen any little friends since he left, total win!”
We have been dealing with Cameron since we moved to this house. He is a very informative and professional technician who is always ready to go the extra mile and help us out.Today we had the pleasure of dealing with Richard. Richard is a supervisor and he came out today early in order to service our account because Cameron informed him that he may be a few minutes late.Thank you...that type of customer dedication is greatly appreciated!Happy New Year Cameron and Richard!
Ive been using Killingsworth for one year now. It is the best and most comprehensive service Ive used. And, I used many. The technician is always courteous and takes the time to explain what he is doing and why. I am psycho about my grass and so I ask A LOT of questions. Hes great! Moreover, my lawn looks the best it has ever looked. I highly highly recommend them.
We’ve used Killingsworth on several properties and they have always been great. Joe has specifically serviced our home several times and he is responsive, punctual and informative. He has gone out of his way in the past for us and at this point we would use no other pest control company other than the Big K! They are great!
The pest control service was GREAT the techs were great. My fault I did NOT read the fine print in the contract. I knew we were moving and instead of allowing us to transfer our service to our new home. They want us to pay for the remainder of the contract on a house we do not even own any longer.... I get it its my fault I did not read the small print. it also was NOT explained to me that way. I let them know upfront I would be moving... AGAIN MY FAULT... you would just think they would like to keep an existing customer and transfer service to our new home. I will miss the techs and what a wonderful job they did, however the customer service was not great when dealing with even asking questions about the transfer. the response was just explaining what a contract was over and over...... I say update your policy and keep clients happy.
I could not be happier with the service and the representatives that l have deals with. We have received good information and our service person Joe, was very informed and helpful. Having pets, I was concern. He gave us good advise for the care of our animals. Very respectful of our time and answered all questions we had about the process. I enjoy dealing with professionals. Great Job !!
Edward was amazing! He was very thorough, and made sure to answer all of my questions. He made sure all of my pest control needs were met even the ones I did not initially call about. I have had Killingsworth out before and every time the guys that come out are the most personable and nice people I have met! Thanks you guys for making this frustrating issue so easy to manage!
I just bought a house in Charlotte. The previous owners had cats, which attracted roaches.I called Killingsworth, and they had a service technician treating my house two days later.The serviceman, Aaron was professional and polite. He explained the process of our extermination treatment, and put us at ease. Aaron’s fantastic service ensured us that we will continue to call Killingsworth for our pest control needs.They have 4.9 stars for a reason. Killingsworth is a great company with fair rates, and impeccable customer service.
Killingsworth is always on time and always so friendly and helpful. We get the annual membership so we can have the come out as many times as we need for pest prevention throughout the year and its the best deal. They go above and beyond to help take care of any issues!
Killingsworth does a great job with pest control. The best part of this is their staff. Eric is always very polite and friendly, plus he keeps the bugs away!I would recommend this service to anyone.
Killingsworth was recommended by a friend and was able to offer a same day appointment for a termite inspection. Pete communicated concerns well with us and made us feel we were in good hands. Would 100% recommend to others and use again ourselves in the future.
Wayne was excellent very personable. He was very professional and he just loved my dog Gavin . He changed my upstairs filter and closed a damper in my bedroom so it would not be so hot in the master bedroom. He was just great !!
These guys were great! They came to my home and took care of wasp nests and ant hills that I couldn’t even see, on top of spraying the exterior of the house and interior. They also went up to our attic and took care of that as well. They even did me the favor of spraying around my detached carport. I have only seen one DEAD roach since they came and it was outside! They are quick, efficient, and polite!
Joe was great to work with. He was prompt, informative and efficient. He was very professional and personable. Killingsworth has been our go to pest control company for 13 years.
Killingsworth is THE BEST! Joe and Pete were on time, worked steadily while explaining to me what they were searching for, and took the time to tell me what to look out for all year with regard to termites! I would highly recommend them to everyone, and they will come back mid year if I see anything suspicious! Have you got your Killingsworth?????
We had wasps coming in through our chimney. When I called I was told one of their wildlife technicians would come and treat the area, remove any nests and seal off entry. When the guy comes, he says they cant touch chimneys so he probably wont charge the full $175. Of course later he says it will be $175. He said there were two tiny nests near the chimney cap that he knocked off. Of course there were no photos to prove this. They should never have told me they could do that. $175 for a 20 minute appointment. Never again!
Mike arrived on schedule and got right to work. He’s always polite and has a friendly manner which reflects the pride he has in his work. We appreciate his efforts to always put the customers interest as the first priority.Thanks.
Jon did an awesome job. He was very thoughtful through the whole process, and took the time to explain exactly what he was doing. He even identified a potential leak and helped us resolve that as fast as possible. I love working with Killingsworth. They always do an excellent job.
Eric came out to do my first treatment today and I was very pleased. He was there for well over an hour and was very thorough. Very professional and friendly.
Edward was thorough, friendly, and considerate of my requests and keeping our dogs safe. I’m glad to know Killingsworth has such competent, professional employees! I will happily keep my termite and pest control services with them.
I was able to schedule someone to come out within 24 hours. Dwayne was super friendly and easy to work with. Definitely recommend.
Friendly and professional service. Respectful of my home as to not track anything in on shoes with the shoe covers. Explained everything to me and discussed upcoming appointments and made sure my questions were answered. Five star service!
I had Killingsworth in to inspect for our termite bond renewal. The Tech John was very professional and kind. My dog wanted to follow him as he walked the perimeter of the room doing his inspection.....he was so sweet to allow Beckett to follow him around.
Joe and John were fantastic. Very professional, courteous, took the time to explain the service and what to expect. We have used Killingsworth for several services for about 15 years and have grown accustomed to their great service and staff. We highly recommend them!!
Joshua was so knowledgeable, professional and really put my mind at ease when it came out for an inspection. I appreciated his skill and explaining so many things to me. Chris at the office was awesome about getting it scheduled right away too. Ive had great experience with Killingsworth in the past. Highly recommend!
Had a termite inspection for free and they were right on time and very knowledgeable.
Eric was great. Always great customer service reps! A must for pest control and you don’t have to worry about toxic contaminants in your home.
I called Killingsworth regarding a/c not working properly. They sent Tony the same day. Hes friendly, knowledgeable, and reassuring. Thanks for all you do, stay cool!
Eric was assigned as our technician and represented Killingsworth very well. His professional approach and good nature made for an awesome service experience. Thank you for sending him our way, and we are confident that our concerns were well taken care of!
Kevin was super helpful and very professional. Easy to discuss my concerns and knowledgeable... Clear communication and easy. I would definitely recommend this company with representatives such as Kevin in the front. Thank you so much!
Josh has been wonderful throughout this process and never acts as if he tires of my endless questions. He has a great attitude and answers my text messages promptly. Great guy!!!!
The tech from Killingsworth that came out to treat our property for bugs was on time, super professional, and expedient. I purchased an annual treatment plan from the outset and already feel confident this was a sound decision.
Kevin came out and did a thorough check of our home to locate our moisture problem. He was very knowledgeable and answered all of our questions. We would definitely call them again.
Wayne went above and beyond his call of duty. He was friendly, knowledgeable and really took pride in his work. I am going to request Wayne for my yearly maintenance and any further services.
Killingsworth responded quickly to our inquiry for help. Kevin did a thorough inspection under our house. Gave us informative options and helped up maneuver through the process with ease. He was consistently available to answer our questions and check on the progress with us. Feel so much better after talking with him about water issues under our house.
Kendell and Avery were perfect for our inspection! Personable and thorough, we couldn’t have asked for more! 10 out of 10!
This week we needed help from Joe and Eric. Both were prompt, polite, and very professional. Ive experienced the same thing from every Killingsworth employee who has come to my home.
I had the pleasure of dealing with Kendall, he was very knowledgeable about my AC system. He was honest, and very sincere. I will always use this company from now on. Thank you Kendall for your kindness and advice ..Denise
I had ants return in my yard after the initial treatment that was supposed to last 12 months. Killingsworth honored their 12 month warranty and came out promptly to retreat my yard. Great customer service!
Pete came to look at my crawlspace yesterday and it was a great experience. He is professional, knowledgeable and honest. I enjoy working with Killingsworth.
Very pleased with Anthonys service. On time and very nice and personable. Would like to have him come back on our next call
Killingsworth is always fabulous! Everyone we speak with, and everyone that comes to our home is kind, sincere, and always looking to help us out. Granted, sometimes this will cost us, but there is never any pressure to buy anything. This keeps us calling Killingsworth. BTW, Chris, the gentleman that came to complete our termite and pest treatment is tremendous!
Called Killingsworth after a neighbor highly recommended them for not only carpet cleaning, but other services as well. Brandon came out the next morning to clean carpets for an open house I was having the very next day, Carpets look amazing and he was able to get out stains which I had tried to remove, but couldnt. Brandon was very careful and thorough. I would definitely call Killingsworth for carpet cleaning and intend to use them in the future for other services as well. Its nice to have a reliable company to be able to go to for multiple services.
Same day service, and the technician was very knowledgeable and professional. Its great to have a single company that can handle so many things around the home. Highly recommended.
They put 2 treatments for ants and still have an unbelievable amt of ants. They just relocated. They did not treat under the house where the ants are They now want me to go on monthly plan. Ill be trying another service
Eric is an extremely conscientious, hard working and responsible young man. Did a great job of Conducting our annual termite inspection and then applying ant preventative around the exterior of our home. Extremely personable and thorough. I highly recommend him and Killingsworth
I’m very picky about who comes in and out of my home. Jacob was professional and polite and I would comfortably recommend him to anyone and everyone. This has been my experience so far with all Killingsworth staff over the last 4 years. Whatever they do at the hiring level, they do it right.
Brian is a superstar technician. Extremely personable and took the time to make sure I understood everything that he doing. He thoroughly explained the issue and presented several resolution options. Brian is simply fantastic!
My technician Don has done a fabulous job reducing our mosquito population. He takes his time to do a complete job, not missing anywhere in the yard. He is professional and very thoughtful!
I have never experienced anything but excellent customer service, friendly employees, and great work! Also, they are always on time, which is super important. I would recommend Killingsworth to anyone!
Anthony was super thorough and knowledgeable about our furnace and hot water heater. Communicative and prompt too. Really helpful!
I want to thank Drew for the thorough job he did with the bugs. It is so nice to have all the spider webs down. Drew is a great asset to Killingsworth! Thanks Drew!
Great service, punctual inspectors, and reasonable rates. These guys can take care of a plethora of problems in your home and work toward your advantage. I highly recommend them.
We have used them for over 14 years. They have handled our Pest Control and they have encapsulated our crawl space. They have always been great customer servicers for both. Any pest issues and they come right out. We have had few issues. We were even told that with the bedbug protection we have included in our yearly contract that when we travel we can leave suitcases in the garage when we get home and call them to bring the dog out to sniff our luggage before we bring it in the house.We even get compliments on the crawl space encapsulation from other service providers. Id say that is great work!!
Eric was wonderful!! Every question I asked he had aanswer for me. I would definitely refer them to others. It was a great experience from start to finish.
Pete was very helpful and professional. He went above and beyond to held me resolve my Lawncare needs. This it’s knows his stuff!!
Eric comes to my house everytime. It’s so nice they send the same person to help you. Eric is so friendly and professional. He’s able to answer all my questions.
Called ahead to let me know that he was a few minutes behind. Very thorough with project, and took great care with the property. No corners cut. House looks amazing, and the driveway hasnt been this bright in years! Thanks for a job well done, and you will be highly recommended should the situation arise.
Absolutely awesome service. I will definitely call this company for any future needs. They were fast, friendly, explained everything, and fixed the problem quickly. Good company, and the service technician that helped me was just delightful.
Joe was excellent!! Very knowledgeable and Quick! I highly recommend calling Killingsworth for your Pest issues.
Very helpful and informative, treatments are quick and the technicians who have come to our home have been very professional and timely. Would definitely recommend.
I am familiar with the company and can only assume based on location that this is the one my apartment complex uses (Gave 2 stars since Im not certain). They come once every 6 months or so to spray and spend less than 90 seconds doing so. I recently paid extra to have them come help with a German Roach problem. I gave the gentleman permission to basically nuke my place and from what I can tell they didnt even double their 90 second spray time. Not sure if their lackadaisical approach is based on the fact that this is an apartment vs a home or if the employees are just lazy.
John was thorough and friendly. He was prompt for our appointment and provided helpful information that will keep us pest free for quite awhile. Thanks John!
Eric was courteous and professional (and exactly on time). He explained his entire process, what he found, and what the next steps should be. He also explained options where the options were available. Two thumbs way up, highly recommend.
Myles did an excellent job replacing my two water heaters. Very knowledgable, efficient and made it look easy getting 2 huge water heaters out of my attic in a very small opening. I would highly recommend Killingsworth and Myles.
The entire staff was professional and not only did they explain what needed to be done in our home before the treatment, but they rescheduled the appointment when they saw that we would not be ready in time. I recommend them to anyone who has a bed bug problem.Many thanks to the great staff!!!Joan Owens
Killingsworth always does a great job. John Vinsel is a very kind and polite young man and does a terrific job. This company is a little expensive for me but they are punctual and do a thorough extermination.
Jacob Henkle outstanding! We were having any issues and Jacob was very knowledgeable and walked me through the options and what to expect. He was very professional and courteous.
Tony responded fast when our furnace went out Tuesday, evaluated the problem and clearly explained the repairs we needed. The snow delayed the repairs by one day but Killingsworth kept us informed. Tony came Friday afternoon and made all the repairs in about 3 hours. All the people we dealt with at Killingsworth were professional and efficient. We will continue to use them and recommend them to others.
These folks are great!! Not only do they provide top-rate services for my home like termite protection with a warranty; they also always act very, very professionally. One thing I can count on is that they are always on time for their service appointments.
We LOVE Killingsworth! We use them for as many things as we possibly can (and hope they keep adding services!) because they provide reliable quality service at everything - every time! It is so nice to be able to call 1 company that you know you can trust. Weve used them for pest service, heating and air (including installation of a brand new system) and carpet / tile and grout cleaning - they are BY FAR the best carpet cleaners we have ever found! Weve also used their plumbing and electrician services. Weve always been pleased. They are thorough - professional - trustworthy. 5 stars every time - all the way. Go Killingsworth - hope you keep growing and adding services so you can keep simplifying my life!
Eric was wonderful. So courteous, arrived on time and waited for me because I was running late! Very thorough.
Thank you Branson for coming out and giving us a quote on our attic insulation project. At this time we have chosen to go a different route with the installation. Although, we did not Choose the Big K, we will continue to use your company for our pest control and lawn services.Looking forward to continuing our relationship with the Big K.The Brights
Have been with Killingsworth for 22 years. Got a call for the renewal this year and the price increase was over 400%. They have gone to a new monthly billing fee this year vs a one time charge. The one time charge is no longer an option. The lady said they has a slight increase. Really outrageous sales tactics. Hope their customers put them out of business.
Knowledgeable and explained each step in the process.Follow up and payment was easy.Good guy!Jim Day
Pete was on time, courteous and thorough. He made sure I understood the Killingsworth process, allowed me the time to ask questions and make notes as well as making additional recommendations for my mold problem.
Technican Eric was very prompt for the Termite inspection. He was very professional, friendly and efficient.Ive used Killingsworth for about 15 years and will continue to do so going forward. Great company with skilled and professional reps.
We have been using Killingsworth Environmental since 1998 and they have been nothing but excellent. Their customer service and staff have always been professional and accommodating to my schedule. Highly recommend their services.
Awesome firm. I have a pest control contract and they do a great job. Highly recommended.
From the initial phone call from my tech Jason, he was friendly, professional, and competent. It was Thanksgiving Eve and Jason took his time and explained my options and the completed work, when someone else mightve been in a rush to get home for the holiday. Very satisfied with both Killingsworth and especially my tech Jason. Earned a customer for life. Highly recommend!
Always thorough, courteous and on time. We use Killingsworth for pest control and HVAC and they have always over delivered! Could not be happier - a company that still understands what customer service means! Thank you to the entire team at Killingsworth!
Killingsworth is the gold standard for customer service. Always professional, courteous and punctual. I get the same attention to detail whether its for termite control, heating and air maintenance or lawn care. I highly recommend Killingsworth for a one stop shop.
At the beginning of the summer, my little boys legs, arms, and back were about covered in mosquito bites. It was awful because he loves to be outside but it wasnt worth it for all the mosquitoes. I saw a special on-line for two lawn treatments and took advantage of it. Im not saying that my son hasnt had one single mosquito bite but the bites were dramatically lower. Instead of having dozens of them, hes got just a few. I was skeptical that they would *really* be able to get rid of the mosquitoes but it was a noticeable difference, for sure. Very pleased with the service!
Don McLendon was awesome! He was very professional and friendly! He explained the Mosquito treatment service and what to expect! We have used Killingsworth services ( HVAC/ lawn and pest control) for over 20 years and recommend them often to our friends and relatives. Thank you Don and the Killingsworth crew for an awesome job!!
Pete and the Killingsworth team have been fantastic. The job got complicated, but they persevered and completed it successfully. They also communicated well throughout.
VERY thorough. Reported to us. We were very pleased with his diligence. Pleasant personality.
Killingsworth service providers are always friendly and professional. The guys are always on time and willing to do whatever it takes to make it right. Weve been pleased with Killingsworth and all of the packages they provide.
Weve used Killingsworth for 10 years. We have needed their special help several times and theyve come through beautifully. Our last rep, Joe Marquard, was the best weve ever had.
I receive yearly inspections from Killingsworth for the last 13 years and have never had a complaint. Today, John was very courteous and absolutely professional. He performed his duties in a timely manner. John shared some tips in the storage of wood products I have at my home. Great asset to the company.
We had some termite damage that I came across so I called Killingsworth to come check it out. They were able to come out at a convenient time the next day. Pete Baldus was great, super friendly, and professional. The inspection is comprehensive and and easy to read. Overall awesome experience with the Big Green K!
Killingsworth has been such a great company to work with! Their people are incredibly knowledgable and recommend the solutions that are good for their customers, not just what costs the most money!I am extremely happy with the customer service, and would recommend them to anyone!
All of the technicians sent to me from Killingsworth have been very professional and get the job done. My last technician was Jacob and he was great. They stand by their service and are very knowledgeable. Highly recommend!!
He did a great job and then cleaned everything up. he explained what he had done and gave me instructions on how to care for the lawn.
Killingsworth is always very responsive, thorough, and friendly, providing excellent customer service at every level. We have found their products and services to be very effective and use them for several different things (pest control, mosquito spray, gutter cleaning, etc.). I highly recommend them!
Kevin is very professional, courteous, and does not over sell. He was very meticulous in appproach regarding my crawl space which is daunting at best. Three reasonable options were offered w/ pictorial evidence to back up the estimates.Not once did I feel like was being pressured. An all together present experience.
I recently contacted Killingsworth regarding a heating problem at my moms house. They came over early the next morning. Ryan, the service repair person was prompt, courteous and efficient. He quickly diagnosed the problem and offered several recommendations. I used Killingsworth this past fall for the seasonal tune-up and will continue utilize their services. Thanks for the great customer service!!!
Awesome service; quick to respond. Provides thorough explanation of any problems and addresses them promptly. Love Killingsworth!
Ive had a great experience with Killingsworth Environmental. They were easy to schedule with, friendly, showed up on time, were thorough, and direct. I highly recommend them!
Your technician was very competent and professional and we think he did a very good job of treating our home. He answered our questions and was very knowledgeable. Richard Moeller 7/27/17
We requested an estimate for additional services. Josh came out right on time. He reviewed the property areas we wanted treated and listened to concerns then made a very helpful and honest assessment which we appreciated. Weve been a Killingsworth customer for several years and they have kept our home inside and out termite, bug, spider, flea and ticks free - not easy to do with several pets plus living close to a farm. Nicely done !