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Charlotte Party Rentals
724 Montana Dr Suite J, Charlotte, NC 28216, United States
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Charlotte Party Rentals

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Bi
Review №1

Our family event was really a successful one! That wouldnt be possible without the help of Charlotte Party Rentals. The staff was very accommodating and professional and they really guided me on what we really want for our celebration. They delivered the items on time. No wonder why our friend recommends this party rentals. Thank you so much! Will definitely rent again for our events in the future!

Le
Review №2

We engaged Charlotte Party Rentals to help us with our Wedding last June 12. The team helped make the event run smoothly, ensuring everything was well coordinated. It was a delight to work with your team over the past few months. We would gladly recommend Charlotte Party Rentals. Please pass on my thanks to your team as they did a tremendous job. And I am looking forward to work with you again on my Baby shower next year!

Ra
Review №3

Staff was very accommodating and professional. I had a small backyard party but they didn’t make me feel like I was any less important customer than someone having a lavish wedding. Highly recommend and will rent from them again!

Ka
Review №4

We hired Charlotte Party Rentals for our fundraiser. Their bounce house made the event! Their team was awesome to work with. They set up and picked up right on time. I will use them for all of our future events!

Lo
Review №5

DO NOT TRUST THIS COMPANY!IF I COULD GIVE 0 STARS, I WOULD- THIS COMPANY FAILED AND LIED.We hired this company for our wedding day. We had to change our original plans due to a severe family illness, so we hired this company to set up for our wedding at a family home. Everything was good, communication was great with the Rep, Jocelyn. We ordered a tent, lights and tables. We were thrilled with the company until they set up the lights in the tent, they were NOT what we ordered and NOT what was on our signed contract. We even were given pictures on our quote of what we were getting. When I informed the delivery team, the lead guy gave me nothing but attitude and told me that was all they had. I spoke with Jocelyn; she CONFIRMED that my contract was correct and that she would fix it after talking to the manager. I waited hours, still no contact from her or the manager, Ivy. When I went back to the head delivery guy and told him that Jocelyn confirmed they were the wrong lights, he stormed off, got on his phone, and called the manager. Somehow, he got right to a manager when Jocelyn had promised me a call back from her or the manager within minutes. The two younger guys on the delivery team were VERY helpful; they saw my frustration and my wifes tears and tried to fix it. I had to call back multiple times, and each time I was told that Jocelyn was waiting on a manager. The manager, Ivy, called me the next day (my wedding day) and told me she was sorry, but she had another event yesterday and could not talk to me yesterday. What that said to me as the customer was that the other event was more important than mine!!! This company failed us. She said their website did not match what they ACTUALLY HAD IN STOCK. My wife worked extremely hard to make this event perfect for her father and for us and had every element designed. Instead of the nice, small white twinkle lights we ordered and paid for, plus the installation fee. We got three strands of bulky black bulb lighting. Again, not what we ordered or our signed contract stated. They did give us a refund for the lights and installation. However, our families’ time and money had to be spent going out the night before the wedding to get the right lights and do them ourselves, which was not fair to our families or us. We trusted this company for the most important day of our lives, and they failed. I know other reviews say how great this company is, but they almost ruined our event; why take the chance it could happen to your event.

Cl
Review №6

Thanks to this service we were able to have a wonderful and memorable wedding. I would HIGHLY RECOMMEND THEM TO ANYONE whos looking or planning for an event. Thank you so much!!!!

Cr
Review №7

Thank you for working on our event! It was a success. Will definitely rent with them again. 🧡

F.
Review №8

My parents wedding is so good and elegant because of the set up of the tents and chairs. Thank you so much for your superb service!

S
Review №9

Charlotte Party Rentals took care of me in a pinch at the last minute. Great customer service and showed up as promised. This is the place to go!!

Al
Review №10

Excellent experience and Staff! Thank you for everything!

Ms
Review №11

I have been working with Charlotte Party rentals for the past couple of months and I must say the customer service is on point. They are always available to meet our needs.

Sa
Review №12

Thank you for a great party!

Do
Review №13

Rented several tents and children inflatables for business-related events/fundraising. Easy calendar scheduling, navigable website, and I guess the setup crew was on time, since when I arrived at the time I asked them to arrive it was all up according to pre-written communicated instructions. Did it all work and function properly throughout the day? Well, lets put it this way, I didnt have to stop thinking about my clients and guests to think about tents and inflatables. Charlotte Party Rentals gets it. They were/are the silent service in the background, wherein if you do have to stop and think about them, something is wrong. Highly recommended.

Br
Review №14

Excellent experience and exceptional customer service with great communication. If we need any tent rentals again we will definitely be calling them again.

Mi
Review №15

Ive been working closely with Chris and Ivy on our community events for the past few years and I cant say enough nice things about them. They are professional, punctual, and always a phone call away in case we need something. If youre throwing an event, big or small, use Charlotte Party Rentals!

Ke
Review №16

Weve been teaming up with Chris and his team for over 5 years now and theyve never let us down. Theyre reliable, address all of our questions or concerns, and have every party essential you could ask for. If youre hosting an event, Charlotte Party Rentals is a no brainer!

Br
Review №17

I was actually at the business next door; Im sure this place is great..who doesnt like pop up jump houses?

Br
Review №18

Chris and staff are awesome! Great products and service!

Fl
Review №19

Always the best rates and products! Easiest people to work with for sure!

Ja
Review №20

Very unprofessional girl who answered the phone. I had questions aboutwhat she was telling me but she just talked over me every time I tried to ask then hung up the phone. I still have no idea what she was trying to explain. I immediately called back but kept getting sent straight to their voicemail. If this is how they act to people trying to get information about rentals, then I would be very cautious about doing business with them.

Ka
Review №21

By far best company for making your backyard party ready. From tents to tables & chairs as well as fun games/bouncy houses for the kids!

Ri
Review №22

This company is the greatest. I will not go anywhere else if I am planning any type of party. They are the best.

Er
Review №23

Charlotte Party Rentals delivered! We needed, on short notice, additional tables and chairs for a party and Charlotte Party Rentals supplied them. The high-top tables and folding chairs made the event much more enjoyable for everyone who attended.

Ma
Review №24

Chris and his team make it the best party in the neighborhood!

Ba
Review №25

Great Service, friendly staff. Great and clean equipment. Thanks so much, will be renting again.-Michael Ryan Realty, Waxhaw

Da
Review №26

Chris Epps brings the party wherever he goes and I would not go anywhere else. Thanks teammate! Still my go to guy!

To
Review №27

DONT RENT FROM THEM!!! I signed a contract for tables and chairs for a small party for about $190. Then after I had paid the deposit, they said that they had forgotten to add the delivery fee and that the new total would be $282. I told them that they couldnt change the price after the contract was signed and cancelled. Im ticked that I lost the non-refundable deposit. This was a total scam just to get my deposit. Dont trust their quotes!

Kl
Review №28

Awesome service!!

So
Review №29

That company took great care of me. 100% recommended!

Information
64 Photos
29 Comments
4.4 Rating
  • Address:724 Montana Dr Suite J, Charlotte, NC 28216, United States
  • Site:https://charlottepartyrentals.net/
  • Phone:+1 704-377-5867