I was a truck driver coming to pick up going to Chicago.I must say, there was an amazing employee here named NATASHA. One of the sweetest, most accommodating people Ive ever had the pleasure of meeting in this job. Not only extremely professional, but amazing at her job.People this nice are a rarity in this line of work. If someone in management sees this, PLEASE reward this employee somehow. Natasha is what every employee should be when it comes to interacting with people she works with.I never leave reviews unless its special, and this person made my tired day very special.

This is not a post office! Employee was very nice Pointe me to an actual post office but they do not accept packages here.

Priority First Class Mail arrived at the Charlotte Distribution Center the evening of March 13. First update was it left at 5AM something on the 15th and was in transit going about 30 min to Concord. Next update said it left on March 17 at 5 something AM and was in transit. Then on March 18 it’s still in transit and arriving late. Really? It’s late? Was told it would be delivered by Tuesday, March 16. Now it’s March 19 and still in transit. Six days and it still hasn’t arrived at the post office in Concord 30 minutes away..The Postmaster General can’t even tell me where it is.

My package has been sitting at this location from December 18th. Christmas presents for my grandbabies. This is unacceptable, I will be using the UPS from now on.

This facility should be shut down for employee incompetence. This is why Amazon and o tr her shipping facilities are winning, because they have a business plan. These jokers are flying stupid just trying to wing it. Waste of tax dollars.

My package has been waiting at their facility for 3 days and when I call USPS its the most difficult process to get anyone on the phone. Not sure whats going on with this facility.

2 packages went through here from same place at the same time, one made it, the other package is stuck here for almost a week saying its on the way to next place. Post office sucks, dont do business with them.

Ohh, if youre here earlier than 15 min before your appointment, you gonna wait, even tho they have a bunch of empty docs, and lazy people just sitting and talking

My experience was fine, however this is not a full retail office. They do not sell stamps. It is a business center. .what exactly that means, Im not sure. My purpose was to get something postmarked and mailed, so my mission was accomplished.

My package came here I’m from Charlotte but these people send it back to Concord then back to Greensboro.

Long wait to be unloaded, this guys are realy lazy, usps should learn how to organise people from UPS ...

This was the worst call ever! I am completely enraged with this wait time. Ive been waiting for 3 hours so far just to tell them to about the awful postman that delivers mail to my street! The guy leaves the box on the sidewalk rain or shine, no notice,knock on the door, or a ring of a doorbell. My package got rain damage the other day. This people need to come up with a better phone system! I have better wait time with the VA...thats saying something.

NOT a Postal Service Office.

Package has been stuck here for several days w/o a sign of moving.

They dont answer the phone and told me my package came and it was not here at all Ill be only using ups this place needs to be shut down

An awful lot of negative reviews on this particular USPS post office - which isnt even a retail unit, but rather a PROCESSING FACILITY. There are NO RETAIL SERVICES, NO PASSPORT SERVICES, and NO MAIL CARRIERS located in this office. Google Maps show this as a Post Office; customers continually come to this location looking for retail services, to send packages, buy stamps, try to pick up their “hold mail”, or even pick up packages because a scan showed this was the last place it was scanned! Then they get mad and upset when they are told that this is NOT a Passport office NOR a retail unit, but an actual PROCESSING facility.GOOGLE....PLEASE CORRECT YOUR MISLEADING INFO!!

What a miserable place ..to make a deliveryBut then again what do you expect USPS DMV all the sameIt is called job security

I ordered a CD and it was told 4 to 5 business days. I have tracked my package all day today and it says that it is on the way but it hasnt moved since 12:00 pm.

Worst Postal office. I called this place for 2 weeks straight even left numerous messages no one called me back at all. I even called back to back 10 times and still no one picked up the phone. I dont understand how you are working but wont pick up the phone.

Not good place to unloading

Never got my packages. very disappointed. Not the first time it happens.

I have a package that was last tracked that this facility. The package is very sensitive and federally regulated by the ATF and the FBI. I went there to try to find it and they kicked me off the property.

7 hours to get empty

Worst delivery to date. Rude no one wants to help or seem to know what is going on.

My package is stuck there and it hasnt moved. What are you guys doing over there.

Those that can do,Those that cant teachThose that cant teach, administrateAND the rest work for the Govment I.E USPSIve tried changing an address for 3 months........still deliver to old address with new address listed on letter....go figure? FAY

They do not want to work ! That is negative star !!!

Places like this need to be shut down. I’m a trucker was waiting out on the street for 4 hrs trying to get in. No one involved in this circus wants to deal with it. Police patrolling due to the over flow of trucks.... Nope, this place needs to be scrapped.

Not a post office.

Package stuck here for 10 days. Says processing exception when I call it says number has been disconnected. This place needs to be shut down. Its not even worth the 1 star I gave it.

My postal delivery person took it upon themselves to sign a registered letter sent to me, too lazy to get out of vehicle and come to door! Will be seeing a lawyer about this!

My experience at the moment is my package somehow are there from Gastonia to Charlotte at this f****** Depot has seemed to have had an error and isnt making its way to Charlotte or Florida where it needs to happen today so I can get my refund obviously this place doesnt know what the hell theyre doing and I havent heard anything back maybe they need to get their stuff straightened around is that how are you bunch of Rejects that would not be able to read a label maybe or something this is b******* I want know where to have my packages I wanna know why its not in Florida where its supposed to be so I can get my replacement item and this place doesnt seem to give a s***

They changed my address from my current one and now it will not let me change it back. All my mail is being delivered to the other side of charlotte....

This place is horrible.

Worst place in whol USA. Receiver is disgusting and crazy

My order is stuck in Charlotte, and I dont really know why. But it is late!!! Whats going on??

Tried to go after hours to drop a package in the box but apparently this location has no drop box or mail box of any sort outside for you to drop mail in.

Wow. 3 weeks package hasnt moved

Fast.. great service

Passport service info in case anyone will need this.

I work there

Worst place in whol universe

Place sucks for unload

Slow